Performance aPPraisal at WiPro

Presented By

Ajay Kumar Gupta (Roll No. -06) Abhay Kumar (Roll No. -01)PGDM 2nd year (Marketing & hr)ICBM-School of Business Excellence Hyderabad, India

Performance aPPraisal Performance aPPraisal

Performance appraisal is the process of obtaining, analyzing and recording information about the relative worth of an employee. The focus of the performance appraisal is measuring and improving the actual performance of the employee and also the future potential of the employee. Its aim is to evaluate what an employee does.

According to Flippo, a prominent personality in the field of Human resources, "performance appraisal is the systematic, periodic and an impartial rating of an employee’s excellence in the matters pertaining to his present job and his potential for a better job." Performance appraisal is a systematic way of reviewing and assessing the performance of an employee during a given period of time and planning for his future.

objectives of Performance objectives of Performance aPPraisalaPPraisal

Setting targets and goals as performance standardsTo review the performance of the employees over a given period of

time Identifying training and development needs Rewarding performance Improving performance To strengthen the relationship and communication between superior –

subordinates and management – employeesTo reduce the grievances of the employees

recent survey result on recent survey result on Performance aPPraisal (PurPoses Performance aPPraisal (PurPoses

of organisations)of organisations)

The ApprAisers in The ApprAisers in performAnce ApprAisAlperformAnce ApprAisAl

360 Degree performAnce ApprAisAl sysTem

360 degree feedback, also known as 'multi-rater feedback', is the most comprehensive appraisal where the feedback about the employees’ performance comes from all the sources that come in contact with the employee on his job.

360 degree respondents for an employee can be his/her peers, managers (i.e. superior), subordinates, team members, customers, suppliers/ vendors - anyone who comes into contact with the employee and can provide valuable insights and information or feedback regarding the "on-the-job" performance of the employee.

compAnies using 360 Degree compAnies using 360 Degree performAnce ApprAisAlsperformAnce ApprAisAls

Asian Paints

Wipro Technologies Ltd (Dec17th 2002)

Ashok Leyland

Tata InfotechHCL Infosystems

Wipro started as a edible oil producer in 1947 from an old mill founded by Azim Premji's father under the name Western India Vegetable Products

Chairman- Azim H Premji In 1977 it entered the IT segment.Third largest IT services company in IndiaWipro is the first People Capability Maturity Model (PCMM) Level 5

Company & also first Indian company to adopt Six Sigma3rd Best HR Management company in IndiaEmployees- 97250 as on November 2008

WiproWipro

Manpower Planning Internal & External Recruitment Intensive Training & DevelopmentPerformance AppraisalPromotion, Transfer, & DemotionJob Rotation

Administration SectionGrievance HandlingKaizen suggestionWelfare ActivitiesWipro Employee Stock Option Plan (WESOP) allows employees

to share in the companies success

HR POLICIES at WIPROHR POLICIES at WIPRO

aImS Of a PERfORmanCE aImS Of a PERfORmanCE aPPRaISaL at WIPROaPPRaISaL at WIPRO

Give feedback on performance to employees. Identify employee training needs. Document criteria used to allocate organizational rewards. Form a basis for personnel decisions: salary increases,

promotions, disciplinary actions, etc.Provide the opportunity for organizational diagnosis and

development. Facilitate communication between employee and administrator.Validate selection techniques and human resource policies to meet

federal Equal Employment Opportunity requirements.

ImPORtant faCtORS In 360ImPORtant faCtORS In 360 dEgREE fEEdbaCkS dEgREE fEEdbaCkS

According to Mr. Pratik Kumar.

The mission and the objective of the feedback must be clear.

Employees must be involved early.Resources must be dedicated to the

process, including top management's time.

Confidentiality must be assured.The organization, especially top

management, must be committed to the program.

Pratik Kumar Corporate VP HR, Wipro Technologies Limited One of the pioneers of 360 degree PA in India.

advantagESadvantagES

To the individual: To the individual: Helps individuals to understand how others perceive them. Uncover blind spots Quantifiable data on soft skills

To the individual: To the individual: Helps individuals to understand how others perceive them. Uncover blind spots Quantifiable data on soft skills

To the team: To the team: Increases communication Higher levels of trustBetter team environmentSupports teamworkIncreased team effectiveness

To the organization: To the organization: Reinforced corporate culture by linking survey items to organizational leadership competencies and company values Better career development for employees Promote from within Improves customer service by involving themConduct relevant training

To the organization: To the organization: Reinforced corporate culture by linking survey items to organizational leadership competencies and company values Better career development for employees Promote from within Improves customer service by involving themConduct relevant training

..