Clifford Miller3133 Normandy Woods Dr. Apt. C. ● Ellicott City, MD 21043 ● (808) 277-3309

●clifford.miller24@gmail.com

EDUCATION

American Military University (Charleston, WV)

Master’s in Sport’s Management (09/2015) Expected Graduation Date: 11/2016

Sports Management

GPA: 3.5/4.0

Becker College (Worcester, MA)

Bachelor’s Degree in Business Administration (05/2015)

GPA: 3.5/4.0

Honors: Cum Laude (2015)

PROFESSIONAL EXPERIENCE

Washington Redskins: Landover, MD (June 2016-Present)Guest RelationsActs as the principal conduit between the ticketholder and Guest Services to maintain/improve the game-day fan experienceReceive and quickly act upon requests or complaints from guests, notify upper managementProvide timely assistance to and emergency notification to guests in the event of accident or injury

Champion National Security: Baltimore, MD (February 2016-Present)Account Executive Revamped and maintain training for new Security Officers; instruct proper techniques/proceduresFocal point for client inquiries regarding essential day-to-day operations, primary conduit for officersIncreased business by conducting meetings with current and future clients; determined best practices

Game Stop: Baltimore, MD (February 2014-January 2016)Store Manager Designed and implemented strategy to increase profit and sales for store; helped to establish means and methods to raise store revenue from $1.8 M to $2.2 MStreamlined and performed managerial administrative functions necessary for the store to function appropriately and meet the needs of its employees and customers, to include accounting, inventory accountability, and building customer service

Olympia Sports: Auburn, MA (August 2012- January 2014)Manager-In-Training Implemented new marketing strategies designed to promote sales and increase profitsWorked with employees to meet mission requirements of company, while also ensuring their needs were being met, to include structuring seasonal adjustments and ensuring productivity

United States Air Force: Honolulu, HI (April 2006- April 2012)Intelligence: Geospatial Analyst Maintained/updated imagery databases; uploaded imagery products to be used by military sector Quality checked, annotated, and edited over 7,000 images and 4,000 hours of videos using editing software; disseminated all imagery products and chat reports directly to the customerManaged and supervised 10 junior enlisted personnel; evaluated personnel on certified positionsTrained 150 personnel in various job functions, to include: creating intelligence products; directing analysts during military surveillance missions; and performing mission-critical rolesWorked as a lead instructor for Deployable Ground System 5; trained 25 personnel in four critical positions with passing rate of 100%

Other ExperienceSports Analyst for WNST 1570AM – Once a week I am a guest for Sunday Sports Voice and

discuss current sporting events.Creator/Contributor to Get The KO – Contribute to the MMA world by giving my detail analysis

and insight on what I think about UFC Events.