Bridget Aherne

Interim Head of Public Relations, Consultation and Engagement

Bristol City Council

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Emergency Communication and Damage Limitation

Emergency communication and damage limitation

@BridgetAherne

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Basics• Plan and prepare• Define emergencies and crises• Prepare to bin the plan!• Seize opportunities• Work with what you’ve got• Look after your team and yourself• Debrief and evaluate

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This e.g. shows:• Emergency v crisis• Need to bin plan• Life isn’t perfect

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This e.g. shows:• Using ongoing

interest positively• Small successes

in dark hours• Working with

partners

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This e.g. shows:• Seizing

opportunities• Working with what

you’ve got• Value of

debriefing and evaluation

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Note on resilience

• Definite gap• Some strides made• More work needed• Take ownership of it• Learn from others

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Questions

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