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University of Massachusetts Amherst www.isenberg.umass.edu

F R O M T H E D E A N

Like our students, our faculty are driven. Driven to energize our students as innovators and problem solvers. Driven to forge new insights that explore new business horizons and span interdisciplinary boundaries. Driven to advance the education and societal mission of UMass Amherst’s flag-ship, land-grant campus.

An investment in our faculty is an investment in our students and in our soaring reputation. That includes cutting-edge research and teaching in business leadership, sport management, alternative investments, quality management, large-scale networks, organizational change, and behavioral accounting.

I am proud to introduce thirteen new faculty members, each of whom will make an outstanding business school even better. They are sure to add value to our students, our reputation, and to Isenberg’s unique, driven culture.

— Mark A. Fuller, PhD Dean, Isenberg School of Management Thomas O’Brien Endowed Chair

LEADERSHIP

Thomas Moliterno

Muzaffer “Muzzo” Uysal

TENURE TRACK PROFESSORSFousseni Chabi-Yo

Elizabeth Follmer

Francisco Villarroel Ordenes

Matthew Sherwood

Tiffany Trzebiatowski

LECTURERS

Robert Feingold

Nora Junaid

Emily Must

Will Norton

Jennifer Roy

Jeff St. Germaine

Thomas MoliternoVice Dean and Associate Dean of Research and Engagement, Earl W. Stafford Professor in Entrepreneurial Studies

EDUCATION

PhD, University of California, Irvine, 2005

MBA, Boston University, 1999

MA, University of Kentucky, 1991

BA, College of William and Mary, 1989

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An Associate Dean at Isenberg since 2014, Thomas Moliterno was recently appointed Earl W. Stafford Professor in Entrepreneurial Studies. In that role he will work with the school’s Berthiaume Center for Entrepreneurship on social entrepreneurship initiatives. A member of Isenberg’s Department of Management since 2011, Dean Moliterno is a prominent researcher in the areas of resource-based and behavioral issues and theory, and strategic human capital. His articles have appeared in Administrative Science Quarterly, Strategic Management Journal, Journal of Management, and other leading publications. His teaching focuses on business policy and strategy, strategy management, leadership and ethics, and social entrepreneurship.

L E A D E R S H I P

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Muzaffer “Muzzo” UysalDepartment Chair and Professor, Department of Hospitality and Tourism Management

New Chair of Isenberg’s Department of Hospitality and Tourism Management, Muzaffer “Muzzo” Uysal is an internationally celebrated professor and researcher in the travel and tourism field. Themes in his research (five books and 150+ articles in refereed journals; 15,000 citations) include tourism’s economic and quality of life impact, job satisfaction among hospitality workers, and supply-demand dynamics of tourism behavior. Professor Uysal joins Isenberg from Virginia Tech’s Pamplin College of Business, where he chaired its undergraduate hospitality program and directed its overseas study initiatives. In July, Professor Uysal was honored with the John Wiley & Sons Lifetime Research Achievement Award.

EDUCATION

PhD, Recreation Resources Development, Texas A&M, 1984

MBA, University of New Haven, 1980

BS, Business Administration and Accounting, Ankara University, 1977

Fousseni Chabi-YoAssistant Professor, Department of Finance

EDUCATION

PhD, Economics, University of Montreal, 2005

MS, Applied Economics and Statistics, Ecole Nationale de la Statistique et de l’Analyse Economique, Dakar, Senegal

MS, Applied Mathematics, Universite Cheick Anta Diop, Dakar, Senegal

BS, Universite Cheick Anta Diop, Dakar, Senegal

Fousseni Chabi-Yo’s research interests examines asset pricing, term structure, options, international finance, and derivatives. His articles have appeared in The Journal of Economics and Finance, The Review of Financial Studies, Management Science, and other publications. A former senior economist with the Bank of Canada and assistant professor of finance at Ohio State University, he joins Isenberg with teaching experience in investments, international finance, corporate finance, derivatives, and portfolio management. A dual citizen of the United States and the Republic of Benin, Professor Chabi-Yo earned his Ph.D. degree in economics from the University of Montreal.

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T E N U R E T R A C K P R O F E S S O R S

Elizabeth FollmerAssistant Professor, Department of Management

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EDUCATION

PhD, Organizational Behavior & Human Resources, Henry B. Tippie College of Business, University of Iowa, 2016

BA, Liberal Arts, St. John’s College, Annapolis, Maryland, 1995

Elizabeth Follmer’s teaching and research focus on organizational behavior and human resources. Her recently completed PhD dissertation, “What We Do to Fit In: Personality, Coping, and Person-Environment Fit,” explains how personality traits influence individuals’ choices and coping mechanisms that allow them to fit into their environments. Her article based on her dissertation was winner of the Best Doctoral Student Paper Award at the Western Academy of Management Annual Meeting last spring. Professor Follmer’s articles on human resources and behavior in the workplace have appeared in the Journal of Management and The Oxford Handbook of Recruitment.

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Francisco Villarroel OrdenesAssistant Professor, Department of Marketing

EDUCATION

PhD, Marketing, School of Business and Economics, Maasricht University, Netherlands, 2016

MS, Marketing, Manchester Business School, UK, 2011

Bachelor’s degree, Commercial Engineering, University of Chile, 2007

Francisco Villarroel Ordenes’ research focuses on online consumer behavior and the deployment of Big Data to give companies an edge in feedback measurement, content marketing, and service recovery strategies. He applies theories and frameworks from linguistics to develop innovative marketing analytics measurements. His 2014 paper in The Journal of Service Research on the use of text mining in analyzing customer experience feedback was a finalist for the Best Services Article Award of 2014. Professor Villarroel Ordenes has experience as a brand manager, research consultant, and project manager.

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T E N U R E T R A C K P R O F E S S O R S

Matthew SherwoodAssistant Professor of Accounting

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Matthew Sherwood’s research explores audit markets, corporate governance, financial reporting quality, and auditor regulation. He researches the role of IT in auditing, including automated auditing. His articles have examined the structure and independence of boards of directors and various audit quality issues. For a decade, Professor Sherwood was a research fellow, data analysis and assurance manager, and senior external auditor with PricewaterhouseCoopers. Drawing on his data analysis background in public accounting, he teaches courses in auditing, financial statement auditing, and financial accounting.

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EDUCATION

Doctorate of Philosophy in Business, Accounting, University of Kansas 2016

Bachelors of Science in Accounting, University of Michigan – Dearborn 2001

Certified Public Accountant – State of Michigan

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Tiffany TrzebiatowskiAssistant Professor, Department of Management

EDUCATION

PhD, Organization Behavior/Human Resources, University of Wisconsin-Madison, 2016

MA, Human Resources and Industrial Relations, University of Minnesota, 2011

BBA, Management and Human Resources; Economics, University of Wisconsin-Madison, 2008

T E N U R E T R A C K P R O F E S S O R S

Tiffany Trzebiatowski recently earned her PhD degree in Organization Behavior and Human Resources from the University of Wisconsin-Madison School of Business. Her research focuses on personal identity, threat and loss, diversity, and discrimination.

Dr. Trzebiatowski’s dissertation, “Good Citizens in Times of Change: Why Holding on to a Threatened Identity May Be Beneficial,” explored threats to identity involving organizational identification, trust, and citizenship behaviors. She has authored refereed journal articles on the influence of women board directors on strategic change and the relationship between perceived overqualification and the effects of perceived age discrimination on job withdrawal and other outcomes.

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L E C T U R E R S

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Robert FeingoldLecturer, Department of Finance

A Managing Director with Babson Capital in Springfield, Robert Feingold is Group Head and lead portfolio manager of his firm’s Alternative High-Yield Global Event-Driven Investments Team. A veteran portfolio manager, he has extensive experience in managing high-yield bond, levered loan, distressed debt, and small cap equity portfolios. Babson has honored him with its Chairman’s Award for Excellence in Innovation. Before joining Babson in 2000, he managed portfolios at Triumph Capital Group, Wellington Management Company, and other firms.

EDUCATION

MBA, Kellogg Graduate School of Management, Northwestern University, 1995

BBA, Georgetown University, 1990

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Nora JunaidLecturer, Department of Operations and Information Management

Nora Junaid’s teaching interests include organizational behavior, organizational change, and the use and integration of IT technologies in the workplace. Her research focuses on the psychological and human behavioral implications of computers, especially in the workplace. She has published in the Journal of Management History and Business and Society Review.

EDUCATION

PhD Candidate in Business, Bentley University

MBA, Lebanese American University, 2010

BS, Management Information Systems, Lebanese American University, 2008

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Emily MustLecturer, Mark H. McCormack Department of Sport Management

Emily Must’s research examines sport-anchored urban redevelopment, measurement and analysis of social capital, the impact of sports stadiums and mega-events, and other topics. Her dissertation (in progress) is “Assessing Social Impacts of Subsidized Professional Sports Stadiums.” Her teaching interests include finance for sports managers, law for sports and recreational managers, and management and leadership in sports administration.

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EDUCATION

PhD Candidate, Sport Administration, University of Colorado, Greeley

MS, Sport Management, Barry University, Miami Shores, Florida

BS, Exercise Science, Barry University

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Will NortonLecturer, Mark H. McCormack Department of Sport Management

A sports marketing professional with considerable agency and diverse client experience, Will Norton focuses on sports analytics, new media, and professional sports industries. He has excelled as a management and account supervisor with a leading marketing and brand sponsor ship specialist and as a corporate partnerships and business development associate with the Boston Celtics. He has also worked as an operations data analyst /statistician.

EDUCATION

MBA/MS Sport Management, Isenberg School of Management, 2012

B.A., Political Science/International Relations, The College of Wooster 2006

Jennifer RoyLecturer, Department of Accounting

A senior tax manager with the public accounting firm Meyers Brothers Kalicka, Jennifer Roy focuses on not-for-profit and retail industry tax research. A CPA licensed in Massachusetts and Vermont, she is a member of the Massachusetts and American Societies of Certified Public Accountants, and the Massachusetts and American Bar Associations. Jennifer coordinated internal technical training programs for a previous employer’s tax department and as an adjunct professor at Elms College developed a new MBA course/curriculum in corporate taxation.

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EDUCATION

JD, Western New England College School of Law, 2006

BS, Business Administration, Massachusetts College of Liberal Arts, 1995

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Jeff St. GermaineLecturer, Department of Operations and Information Management

Jeff St. Germaine’s focus in business intelligence and data warehouse problem solving includes over fifteen years in designing, building, and administering enterprise solutions. He has excelled as business intelligence lead at Mount Holyoke College, technical lead at the Hartford in Windsor, Connecticut, and as a data warehouse/business intelligence analyst with Yankee Candle. He has also done consulting work for a variety of corporations, as a solutions architect for data warehouse and business intelligence initiatives.

EDUCATION

MA, Industrial/Organization Psychology, Golden Gate University, San Francisco

BS, Exercise Science, University of Massachusetts Amherst

ISENBERG BUSINESS INNOVATION HUBOpening Spring 2019isenberg.umass.edu/construction

Isenberg School of ManagementUniversity of Massachusetts, Amherstwww.isenberg.umass.edu

Founded in 1947, the Isenberg School of Management on the University of Massachusetts flagship Amherst campus has over 42,000 alumni in 86 countries. Isenberg offers its AACSB accredited courses to 5,200 students on campus, online and in blended formats.

The School’s 3800 undergraduates major in seven business disciplines, including industry specialties in sport management and hospitality and tourism management. Isenberg’s 1,400 graduate students earn the M.B.A., M.S., and PhD. Degrees.

The Isenberg faculty has research strengths in alternative investments, quality management, large-scale networks, organizational change and culture and behavioral accounting.

Isenberg’s undergraduate business program is ranked #11 among publics by Bloomberg Businessweek, and 7th in the magazine’s Recruiter Survey. The Financial Times ranked Isenberg’s online MBA 9th worldwide.