2.bank mandiri role to industrial revolution 4 ... · title: microsoft powerpoint - 2.bank mandiri...

Bank Mandiri Role to Industrial Revolution 4.0Presented for Jababeka ICT Expo 2017

© PT Bank Mandiri (Persero) Tbk.

Group Head – Transaction Banking Retail Sales

Thomas Wahyudi

Indonesia Snapshot from digital statistic indicatorsSnapshot of the country Key Digital Statistical Indicators

© PT Bank Mandiri (Persero) Tbk.2

Industrial Revolution TimelineDigitalizations have strong impact to industry to automate and simplify the complex tasks


Indonesia Snapshot from Banking PerspectiveTrend towards digital have strong impact on customer banking habit from 2015 to 2017


While branches still dominate among all channels, there is rapid trend of customer transaction moving to mobile and internet.

On 2015 - 75% of respondents said more than half of the transaction were via branches and now down to 45% of respondents.

And the number of transaction are increasing up to 48% respondents

Source : PWC Indonesia Banking Survey 2017

Indonesia Snapshot from Banking Perspectivemobile application and web-based platform will expected to contribute the largest growth in usage for the next 5 years

© PT Bank Mandiri (Persero) Tbk.5 Source : PWC Indonesia Banking Survey 2017

Bank Mandiri at Glancefrom 2015 to 2016 Bank Mandiri financial transaction increased 44.8 %, cash withdrawal through ATM still dominating but mobile and internet banking transaction growth has the highest growth (more than 60%)

787.478

1.193.245

1.323.211

222.391

387.363

270.574

385.719

470.328

In ‘000


125.531 134.933 160.089

2015 2016 2017 2015 2016 2017

157.581

222.391

2015 2016 2017 2015 2016 2017

503

6.062 10.006

2015 2016 2017

ATM EDC MB / IB E-MONEY E-CASH

Source : Bank Mandiri, Q2 2017

Bank Mandiri role to industrial revolution 4.0Technology and customer acceptance are ripe but infrastructure is the key


7

Bank Mandiri role to industrial revolution 4.0Mobile platform will be a breakthrough with Bank Mandiri Transaction Banking Retail product


8

70%Market Share

45 ribuOutlet Penggunaan

Mandiri e-moneyprepaid cards with highest market share in 2017

More than 70% Market share on prepaid transaction. Mainly on transportation, retail, education sector, and corporate usage since

More than 45,000 merchant acceptance, highway, commuter line, transjakarta, minimarket, Gas Stations and vending machines


9

60 ributop up location

41 mitraCobrand

sector, and corporate usage since 2007

More than 60,000 Top up locations (Branches, retail store (Alfamart, Indomaret), ATM, NFC Smartphone, and Vending Machine.

machines

More than 41 e-money cobranding partners nationwide

Mandiri e-moneymandiri e-money roadmap to digital industry 4.0


Mandiri e-moneye-money cashless implementation on public transportations


11

07.00 09.00 12.00 17.00 19.00

E-money in the car

Daily Activity

Toll Gate Office Mall / Shopping Center Gas Station Retail Store

Mandiri e-moneymandiri prepaid card for cashless daily activity


12

E-money in the wallet

• Parking • Access Gate/Door

• Parking• Food Court

• Tap to Pay• E-Toll Pass

Terminal/stasiun Office

• Tap in - tap out • Access Gate/Door

Mall / Shopping Centrer

• Vending machine• Food Court

Public Transport

• Tap in - tap out

• Gas Purchase • Retail Transaction• Top Up

• Retail Transaction• Top Up

Retail Store

Fitur ID Card co-brand mandiri e-money

Ruas Tol

Busway

Kereta Api

Access DoorParkir

Langganan

Mandiri e-moneye-Money cobranding for corporate ID Cards


Retail Merchant

Kereta Api

SPBU

Parkir

Theme Park

Access GateAbsensi Pegawai

Poin Reward

Mandiri e-moneywearable technology to simplify daily activities


14

1.950.000 LINE Pay e-cash3.400.000 Mandiri e-cash5.350.000 e-cash users

Mandiri e-cashmobile based product with digital server – based wallet, available for banked and unbanked customer


Mandiri e-cashmandiri e-cash roadmap to digital industry 4.0


Mandiri e-cashe-cash white labeling for strategic partnership


17

Integration from mandiri e-cash wallet with strategic partners using Application Programming Interface (API)

Enable any business partners mobile apps to use mandiri e-cash as digital wallet or to purchase digital contents, vouchers or any kind of transactions.

Mandiri e-cashStrategic partnership with LINE Pay e-Cash and Grab for Digital Customer


18

Mandiri e-cashcapable to be a part of mobile apps ecosystem


19

Mandiri e-cashBond seamlessly with messenger’s apps


20

The “Finternet” of thingsa first step to SMART CITY development


21

Bank Mandiri integrates and utilizes multi-purpose payment instruments, to provide convenience and efficiency to its residents

Terima Kasih

4 September 2017


No Gate # %

1 Jabodetabek

• Manual 405 61%

• GTO 252 38%• e-Tollpass (Inc

Hybrid GTO) 160 24%

Manual• With Attendees• Trx time : 8 detik• Gate Capacity : 450 car/ hr

GTO• Without Attendees

Mandiri e-moneye-money cashless implementation on highway payment


Hybrid GTO)Sub Total 660

2 Non Jabodetabek

• Manual 148 77%

• GTO 43 23%

• e-Tollpass - -

Sub Total 191

TOTAL 851

• Without Attendees• Trx time: 6,5 detik• Gate Capacity : 550 car/ hr

E-Tollpass/ERP/Free Flow• Non – Stop payment• Trx time : 0,85 detik• Gate Capacity: 3.600 car / hr

Note: Gate with cash acceptance, trx time more than 10 sec. with gate capacity 350 car / hr

“e-toll pass implementations increase gate capacity 10 x higher than gate with cash acceptance”

2.bank mandiri role to industrial revolution 4 ... · title: microsoft powerpoint - 2.bank mandiri...

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