2d00039o selling avayanetworkingsolutions studentguide

39
Slide 1 Course Duration: Selling Avaya Networking Solutions 2D00039O 40 minutes Hello and welcome to the APSS course “Selling Avaya Networking Solutions”.

Upload: danielbjl

Post on 16-Apr-2015

201 views

Category:

Documents


1 download

TRANSCRIPT

Page 1: 2D00039O Selling AvayaNetworkingSolutions StudentGuide

Slide 1

Course Duration:

Selling Avaya Networking Solutions

2D00039O

40 minutes

Hello and welcome to the APSS course “Selling Avaya Networking Solutions”.

Page 2: 2D00039O Selling AvayaNetworkingSolutions StudentGuide

Slide 2

©2012 Avaya Inc. All rights reserved.

Understanding today’s new technology environment

Introducing Virtual Enterprise Network Architecture

– The Real Time Network Edge

– Unified Wireless

– The Streamlined Campus

– The Dynamic Data Center

– Seamless Remote Access

– The Unified Branch

– Network Management Vision

– Professional Services

Course Overview

The course outline is very straight forward. We’ll start the course by understanding today’s new technology environment. Then we’ll discuss the current environment and Avaya solution for each major network area listed on this slide.

Page 3: 2D00039O Selling AvayaNetworkingSolutions StudentGuide

Slide 3

©2012 Avaya Inc. All rights reserved.

This is the market we are in…

Consumerizationof IT / BYOD

Over 918M tablets by 2016

72% permitting employee devices for business

Mobile device spending will exceed PC 4x

The Age of the Cloud

Cloud computing market is a $74 billion industry

"digital universe" will grow to 2.7ZB in 2012, up 48% from 2011

Over 80% of new apps will be deployed/distributed on clouds

Collaboration Driving Growth

40% PCs in 2014 to be VDI

Video soft clients increase 340% from 2010–12

¾ mobile apps 2012 will be integrated with enterprise services

Third party logos belong to the respective owners. Avaya is not an owner or licensee of the same.

Each technology market era seems to be defined by inflection points. We are at the beginning of an emerging market defined by three key inflection points:

Consumerization of IT Pervasive collaboration Cloud computing and networking

Look with me at some of the early indicators of this emerging era. 72% of Enterprises are permitting employee’s to use personal devices for business. It is predicted that 40% of PCs in 2014 to be on a Virtual Desktop Infrastructure. And, Over 80% of new applications will be deployed or distributed on cloud-based networks. We are going to speak to you today in the context of these inflection points and how Avaya

Networking can help you turn these into opportunities for your business.

Page 4: 2D00039O Selling AvayaNetworkingSolutions StudentGuide

Slide 4

©2012 Avaya Inc. All rights reserved.

Applications…and How They Access Them

At the End of the Day, Network Users Care about Two Things:

To do this, we need to approach our discussion at the most fundamental level. At the end of the day, network users really care about 2 things: applications and how a user accesses applications.

Page 5: 2D00039O Selling AvayaNetworkingSolutions StudentGuide

Slide 5

©2012 Avaya Inc. All rights reserved.

Competition’s View of the Enterprise

But, our competition looks at this in a very different way. They look at the network as an entity in and of itself…the applications of a business seem to simply be a component of the network. We take the opposite view…we take the network user’s view. Applications are user’s lifeblood to business and productivity. The network’s role is to be 100% subservient to the applications of the Enterprise. Every attribute of a network should have a direct relationship to the applications it serves.

Page 6: 2D00039O Selling AvayaNetworkingSolutions StudentGuide

Slide 6

©2012 Avaya Inc. All rights reserved.

Avaya has led through major industry transitions

Bu

sin

es

s V

alu

e

UCVoice Business Collaboration

Our message to the market is quite simple: We have been a leader through every technology era since digital voice and we will continue to lead through the era of business collaboration. For the rest of our time together today, we are going to talk to you about current technology transitions and how your business can move from a network and voice siloed Enterprise to an application-first Enterprise.

Page 7: 2D00039O Selling AvayaNetworkingSolutions StudentGuide

Slide 7

©2012 Avaya Inc. All rights reserved.

Networking innovation has made key contributions

2008

MultiProtocol

Router ships

First 10GE ports

ERS 8600 ships

1st high performance

stackable switches

1st high performance VPN

Solution

1st 10/100 autosensing

Ethernet switch

20091988 1995

First twisted pair

Ethernet &

token ring hub

Microsoft OCS

services integrated

into SR 4134

Selected as official

supplier to deliver

the first ever all IP

Olympics in

Vancouver, 2010Launch

of industry leading Service

Switch VSP 9000 & high

performance

2003

New generation

ERS 2500 &

4500 ship

New SR 4134

architecture ships

ERS 5600 delivers

terabit resilient

stacking

SR 2330 –

new low end

router design ERS 8600 / 8800

Next Gen H/W

High density GIG

& 10GIG

UC Network

Management

20112007 2010

Delivery of

Shortest Path

Bridging and first

SPB deployment

Launch of

VENA

First Demo

of Split Plane

WLAN 8100

ships

Flawless execution

of 2010 Olympics

Here are some of the proof points of Avaya Networking’s long history of innovation. We’ll just review a couple of highlights. In the mid 90’s the first high performance stackable switches were introduced along with the first high performance VPN. In 2009 the terabit backplane barrier was broken with the introduction of the ERS 5600. The launch of Virtual Enterprise Network Architecture was introduced in late 2010 followed by the first truly integrated wireless architecture test and then the delivery of a standards based Ethernet fabric in 2011.

Page 8: 2D00039O Selling AvayaNetworkingSolutions StudentGuide

Slide 8

©2012 Avaya Inc. All rights reserved.

Avaya Networking's roots go back as far as 1998.True or False?

Correct answer is: B

Knowledge Check Question

A) True

B) False

Page 9: 2D00039O Selling AvayaNetworkingSolutions StudentGuide

Slide 9

©2012 Avaya Inc. All rights reserved.

The Network Edge is Often Unintelligent

Separate device configuration

Modular chassis and pile-ables

PoE for IP phone & AP’s

End device security control

Applications afterthought

Of IT budgets go towardjust keeping the lights on

The Yankee Group

Current Situation

The first technology transition that we are going to address is that of the network edge. The edge has the greatest number of devices and users and can potentially absorb the greatest number resources. Here is where we are at today: Separate device Configurtion: Today customers would perform configuration for each device individually. As an example, there is little to no synergy between the switch or the device such as an IP phone connecting to it. Therefore all parameters are individually configured Modular chassis and pile-ables: Customers have been using modular chassis for edge campus connectivity, those that wanted a more cost effective solution chose for the most part standalone switches that could be clustered for IP management. PoE for IP phone: For the most part PoE has been sufficient to provide power to IP phones and devices such as 802.11a/b/g AP’s. However, there have been limits to PoE deployments due to expensive redundant high power options on edge switches. End device security control Customers are generally able to retain control over the end devices connecting to the network… through corporate asset distribution… hence the security requirements are implemented by imposing specific functionality to be present on the end device such as personal firewall, virus scanner, 802.1x NAC, etc… Applications afterthought:

Page 10: 2D00039O Selling AvayaNetworkingSolutions StudentGuide

And finally, today Customers don’t pay attention to applications much, in fact, many applications simply run over the network as best effort…with no specific security control and typically over the same VLAN.

Page 11: 2D00039O Selling AvayaNetworkingSolutions StudentGuide

Slide 10

©2012 Avaya Inc. All rights reserved.

Auto provisioning

Up to 100x performance

Network-based control

Virtualization to the edge

Real-time app monitoring

Source: Miercom, 2011

As we lead through a market and technology transition at the edge of the network, let me show you how an Avaya solution can transform your wiring closets and data center racks into an intelligent edge. Auto Provisioning So, first. Today customers expect end devices to be automatically provisioned; they seem to be past the days when they need to wait for IT to make moves, adds and changes. So, with the Avaya solution, the deployment of end points has been greatly simplified and plug and play achieved. This substantially reduces time to service. Avaya’s own IT group determined to could save 12-15 minutes per end devices being deployed representing a considerable OPEX saving to them. Up to 100x performance Customers can now choose a mature resilient stacking solution for their edge campus connectivity. Avaya provides unmatched scalability where compared to some of our competitors who continue to use daisy chaining clustering with 10GIG interfaces that lack scalability when deploying GIG desktop technology. (Their “pseudo stacking” has blocking 10GIG throughput. Avaya’s ERS5600 as an example delivers 1.152 Terabits which is 100x more throughput than these competitors (HP = 10GIG = 100x, Cisco = 64GIG =18x, Juniper 128GIG = 9X)) Network-based control Consumerization of end devices is changing the enterprise security paradigm as IT can no longer control the devices connecting to the network, end users want to bring their own laptops, SIP phones, etc…therefore IT can no longer impose security requirements on these devices (University students are good example of that) and yet they must still implement security measures to control what devices connect to the network. Avaya provides centralized access control through Identity engines which interacts with the edge devices (ERS stackables) to

Page 12: 2D00039O Selling AvayaNetworkingSolutions StudentGuide

ensure network access policies are applied based on the identity of the individual, device type they use, IOS used, etc….and control access to resources based on this authentication. Virtualization to the edge Now here is where Avaya’s vision starts to become disruptive. In order to reduce the provisioning time when new services are being deployed or when new L2 domains need to be extended across the entire Enterprise (Campus/DC for most part), it forces “all devices” to be reconfigured to extend the VLAN. Avaya has brought to market a next generation stackable switch in the ERS4800 which has hardware support to be able to extend the virtualization all the way to the edge of the network greatly simplifying the provisioning to the edge, hence TTS (Time to Service) is now in minutes as opposed to days/weeks of configuration changes planning. In a short amount of time, Avaya will be extending virtualization enterprise wide. Real-time app monitoring As applications run over the converged infrastructure, new tools are needed to help monitoring the health of these applications end to end. Avaya is developing a lite-weight app on all end points and switches to provide statistics around latency, jitter, MOS (Mean Opinion Score – end user voice quality), etc. This will create a differentiation deploying our applications. Now, what does this solution consist of? Moving from the end-user inward, the Avaya solution contains a customer’s choice of end-points. Endpoints may include VoIP desk sets, or may include Avaya’s Desktop Video Device. Then, the solution includes Avaya One X for true mobility on corporate or personal endpoints. Next, Avaya’s identity Engines creates the security linkage between corporate information and switches and any device. Then add the Avaya ERS family of switches just spoken about and you have a real-time ready Avaya end to end solution.

Page 13: 2D00039O Selling AvayaNetworkingSolutions StudentGuide

Slide 11

©2012 Avaya Inc. All rights reserved.

The Efficient Edge ValidatedEthernet Routing Switch 4548GT-PWR

-

20

40

60

80

100

120

140

160

180

3 Year TCO@ 10,000 ports

3 Year Energy Expense@ 10,000 ports

Switch Backplane Capacity

5,120

1,152

320 128 96 64

-

1,000

2,000

3,000

4,000

5,000

6,000

-

500

1,000

1,500

2,000

2,500

3,000

Energy

Maintenance

Product

Source: Miercom, 2011 (*Outside of the test set)

($M)($K) Gbps

This slide shows how Avaya stacked up against the competition in a series of competitive tests. We used the Ethernet Routing Switch 4548GT-PWR model as our platform to test with. The first test was energy. The results showed that Avaya was 20-25% more efficient that equivalent solutions from HP and Cisco (namely the HP E4500 and the Cisco Catalyst 3750-X). We were 50% more efficient than the Juniper EX 4200. The second comparison was total cost of ownership, which is comprised of energy consumption, annual maintenance (8x5xNBD), and product acquisition cost. As you can see Cisco and Juniper are about double the other competitors, and Avaya is slightly lower than HP, who is typically known in the market as the cheap solution. Finally Switch Backplane capacity is something that we blow the competition away with. Our Stackable Chassis products combine non-blocking internal switching fabrics with a high-speed virtual backplane architecture to deliver a high performance solution that scales proportionally as new switches are added. Avaya is up to 5x greater backplane capacity than the competition and 3.3x better than the average. With our latest generation stackable product, the VSP 7000 (not included in the Miercom testing) we offer 40x the backplane capacity of the nearest competitor in the test set and up to 100x against the lowest performing model that our competitors sell.

Page 14: 2D00039O Selling AvayaNetworkingSolutions StudentGuide

Slide 12

©2012 Avaya Inc. All rights reserved.

Wireless Networks are Overlay

Current Situation

Corporate devices only

Wi-Fi overlay infrastructure

Primarily PC end points

NAC based authentication

Best effort Wi-Fi for all apps

Of newly installed wireless networks will be obsolete because of lack of proper planning

GartnerOctober 2011

Let’s talk about the current situation for wireless… Corporate devices only: For the most part, most Enterprise are resisting BYOD, therefore corporate devices are being used to connect to the network. But, there is immense pressure for IT to support BYOD but security concerns are a road block to such deployment. Wi-Fi overlay infrastructure Today’s 802.11 a/b/g wi-fi deployments are a pure overlay deployment, there is no integration with the wired infrastructure and management is completely separate from each other. Primarily PC end points For the most part today, traditional PC’s are being used to connect to the network, this is partly due to IT resisting BYOD as much as possible, and partly due to PC’s having been the computing device of choice for many years. NAC based authentication IT focuses on device authentication today, pure NAC security is based on MAC addresses, basic 802.1x, etc… It is simply based on Machine authentication of corporate assets used by employees or registered guest/contractors using the same mechanisms. Best effort Wi-Fi for all apps Current Wi-Fi deployments are still considered to be best effort, hence, it is not typically used for mission critical applications access but rather for connectivity convenience as you move around the Enterprise campus. Seamless mobility is not expected with current overlay architecture.

Page 15: 2D00039O Selling AvayaNetworkingSolutions StudentGuide

Slide 13

©2012 Avaya Inc. All rights reserved.

Optimized UC/CC/HD

Enabling BYOD

Next gen unified WLAN

Identity aware

Emergency services

Source: Miercom, 2011

The Avaya wireless solution addresses this major inflection point in the market with the following key enablers. Optimized UC/CC/HD Avaya’s next generation wi-fi architecture is purpose-built to provide business grade UC, CC, and HD video. Dynamic call admission control embedded in our solution, provides the ability to maximize the number of voice/uc/video calls that run over the converged infrastructure. Most of our competitors only support static configuration settings for maximum number of calls which despite the fact bandwidth may be available would not allow a call to be established if the limit is reached. Enabling BYOD Avaya delivers a strong BYOD solution allowing customers to bring their own devices. The combination of our Identity Engines and next generation wi-fi (WLAN8100) provides a centralized Identity based solution that goes above and beyond traditional NAC while having the ability to evolve immediately to Policy based access control. Therefore, different policies can be enforced controlling what end users can access based on the type of device they use, IOS version, identity, etc…. Next Generation Unified WLAN Avaya is bringing to market a unique architecture which integrates for the first time wired and wireless while delivering the most scalable architecture and support for next gen applications as well as seamless roaming across the campus for applications such as Mobile VoIP, etc.. The Virtualization of the “WLAN Management – aka controller” eliminates the need for a hardware based appliance while maintaining centralized management of the RF environment while the forwarding is now being provided by the Ethernet switching infrastructure providing the most scalable business grade wi-fi architecture optimized for collaborative applications.

Page 16: 2D00039O Selling AvayaNetworkingSolutions StudentGuide

Identity Aware Avaya’s Identity Engines virtual appliance provides support for tradition NAC but more importantly Policy Based access control. As customers endorse BYOD, it is imperative they have a strong security implementation given them full visibility and control over what end users can or not access, our policy based control solution can be fully customized to meet their needs and ensure no corporate assets are compromised. Emergency Services While not applicable and as important to all verticals, the ability to track the location of users as they roam across the network can make the difference between life and death. Having a compliant e911 solution through the partnership with Conveyant provides customers the ability to deliver a compliant solution even though it is over wi-fi. So, what does the Avaya wireless solution look like? Again, from the end-user in, Avaya offers a selection of wireless end points, including the Flare Experience offered on an I-Pad. Avaya One-X and Identity Engines ensure all your devices access the corporate network. Avaya Aura provides the communication infrastructure and the WLAN 8100 family provides the controllers, access points, and management system to run business grade wireless.

Page 17: 2D00039O Selling AvayaNetworkingSolutions StudentGuide

Slide 14

©2012 Avaya Inc. All rights reserved.

0

5

10

15

20

25

30

35

40

45

802.11a Voice 802.11g Voice 802.11n Unicast Video

WLAN 8100 Voice and Video Testing

Avaya

Industry Average

Real–Time WLAN Performance Validated

Source: Miercom 2011 Test Results, Avaya versus: Cisco, Juniper (Trapeze), and Aruba

=== 31% More video call sessions

CertifiedQoS performance

23% More VoWLAN call sessions

Sessions

Competitive third party testing was recently conducted by Miercom, a leading, independent product testing firm. The testing compared voice call density and video stream density of Avaya WLAN 8100 versus Cisco, Aruba and Juniper (who recently purchased Trapeze). Against the competitive set average, Avaya WLAN 8100 supported 23% more voice over wlan calls and 31% more in unicast video streams.

Page 18: 2D00039O Selling AvayaNetworkingSolutions StudentGuide

Slide 15

©2012 Avaya Inc. All rights reserved.

The Campus Core is Complex

Current Situation

Pervasive spanning tree

Software based resiliency

IPv4

10Gig

Device based virtualization

As business has increased in complexity so has the core of the network… Pervasive Spanning Tree While far from ideal, spanning tree protocol continues to be broadly used as a resiliency solution. It was not fundamentally built for that purpose, but its limitations are causing substantial amount of challenges to IT staff and certainly adding a great deal of complexity. Software based Resiliency For customers that have chosen the right resiliency architecture by implementing an Active/Active model (Avaya’s SMLT/RSMLT, Cisco’s VSS (Only available today on 6500 10GIG and Nexus 7000 VPC) the model today is orchestrated through software. Therefore, 400ms-800ms is best recovery time possible. Now, at speeds of 10/100 or GIG, this may be sufficient but once 10GIG, 40GIG, and 100GIG are broadly deployed customers will require much faster recovery time especially if Lossless characteristics are required IPv4 Today’s predominant IP address protocol is IPv4 10Gig 10Gig is today’s common uplink capacity from edge to Core. Device based virtualization Virtualization is done at the device level through mechanisms such as VLANs (L2), VRF’s (L3), VPLS (L2), MPLS (L3), etc….regardless it is complex to deploy and time to service is very slow due to the number of devices that need to be reconfigured. It also augments business risk due to potential loops created via “human errors” while performing configuration.

Page 19: 2D00039O Selling AvayaNetworkingSolutions StudentGuide

Slide 16

©2012 Avaya Inc. All rights reserved.

Consistent resiliency model

Hardware-based resiliency

Bandwidth scalability

VENA enabled core

IPv4 to IPv6

Source: Miercom, 2011

The days of speeds and feeds are over; our industry has met these requirements for the most part. As we look at servicing real-time applications, it is as much about simplicity and efficiency as it is about speeds and feeds. Consistent Resiliency Model Avaya is the only vendor delivering a consistent resiliency model (Active/Active) from Server Edge (Data Center) to the Desktop edge (Campus). At all layers (core, distribution, edge) Avaya delivers the same model while being able to adapt it to small, mid-tier, large and VERY large deployments. This is a unique offering. Hardware-based resiliency Avaya’s has been the innovator of Active/Active resiliency model with generally available solutions since 2001, it is clearly now the defacto and preferred model all vendors are trying to replicate. Avaya didn’t stop there, we have implemented the same capabilities but this time embedded into hardware. As an example, the VSP9000 can now deliver 20ms recovery compared to 400ms-800ms with a software solution. While this may not appear to be critical, when running at 40GIG/100GIG the difference in packets dropped between the two models will be substantially different, hence when evolving to multi-hop lossless architecture for converged storage solutions, this will be a mandatory requirement. Avaya provides the fastest core recovery solution in market today. Bandwidth scalability Avaya’s VSP9000 provides a future proof platform scaling from GIG to 100GIG, and supports virtualization through Shortest Path Bridging while also supporting lossless Ethernet. VENA enabled core

Page 20: 2D00039O Selling AvayaNetworkingSolutions StudentGuide

All of Avaya’s Modular core switches (ERS8600, ERS8800, VSP9000) support VENA in some ways through clustering, WLAN embedded forwarding and/or SPB virtualization. Operational simplicity and faster time to service is finally a reality with Avaya’s core architecture. IPv4 to IPv6 As per VENA enabled core, all modular switches support both IPv4 and IPv6. As shown, Avaya offers a comprehensive core solution set from very small to very large with the same architecture and resiliency model.

Page 21: 2D00039O Selling AvayaNetworkingSolutions StudentGuide

Slide 17

©2012 Avaya Inc. All rights reserved.

According to 3rd Party tests which Vendor's edge switch consumed the most energy

Knowledge Check Question

A) Juniper

B) Cisco

C) HP

D) Avaya

Correct answer is: A

Page 22: 2D00039O Selling AvayaNetworkingSolutions StudentGuide

Slide 18

©2012 Avaya Inc. All rights reserved.

Knowledge Check Question

Which of the following are likely components of a Real-time ready edge solution?

A) Auto provisioning

B) Virtualization to the edge

C) Virtualization to the edge

D) Business Advocate

E) Avaya Advanced Gateway 2330

Correct answers are: A, B, C

Page 23: 2D00039O Selling AvayaNetworkingSolutions StudentGuide

Slide 19

©2012 Avaya Inc. All rights reserved.

The Data Center is Monolithic

Current Situation

Device-centric architecture

Proprietary-based virtualization

End of row aggregation

North-south server and storage

Virtualization contained in data center

Of all network outages are caused from human error

The Yankee Group

Nothing seems to be getting more attention from the press than the data center. Today’s data center is in many ways monolithic… Device-centric architecture Today’s configuration in the data center is done at the device level requiring all devices to be reconfigured when extending these domains (L2 or L3). This doesn’t enable IT fast Time to service and substantially increases business risk due to mis-configuration causing downtime. Proprietary-Based Virtualization There is no inter-operability with proposed Data center virtualization such as TRILL, FabriPath, Q-Fabric from competitors…all of these fabrics are proprietary with no inter-operability provided. As Virtualization extends beyond the data center, this will greatly reduce if not prevent the ability to quickly deploy new services across the Enterprise. End of Row aggregation EoR (End of Row) aggregation is the typical Server connectivity model due to lack of scalability for ToR (Top of Rack) solutions. North-South server and storage Unless all devices are connected to the same EoR aggregation switch, server to storage traffic must flow through the Core switches in the DC. This increases latency and is highly inefficient. In addition, spanning tree active/Standby links are typically used due to lack of Active/Active resiliency in competitor’s products Virtualization contained in data center Regardless of the virtualization model being used today, virtualization is typically limited to the Data Center.

Page 24: 2D00039O Selling AvayaNetworkingSolutions StudentGuide

Slide 20

©2012 Avaya Inc. All rights reserved.

Standards-based Ethernet fabric

Top of rack aggregation

VM orchestration

Storage Convergence-ready architecture

Open partner ecosystem

Source: Miercom, 2011

As the life-blood of your business and the home to business-critical applications, the agility of data center is critical. We believe a dynamic data center must employ the following: Standards-based Ethernet Fabric Avaya’s VENA architecture, leveraging Shortest Path Bridging technology, allows a standards-based implementation of an Ethernet fabric, this provides the agility required to easily extend Layer 2 domains within and across the Data Centers Top of Rack Aggregation (ToR) Rather than using End or Row aggregation, customers are looking for a more cost effective model. Avaya’s unique and highly scalable “stacking” architecture provides customers with a highly effective solution for east-west traffic flow (Server to storage) than can scale up to 5.1Terabits. By enabling the virtual fabric (extending VENA architecture) customers can now easily extend L2 domains from Data Center to Data Center without configuring Core switches again. All this can be achieved while eliminating single points of failure in a spanning Tree free environment. VM Orchestration Avaya is delivering the ability to integrate with VCenter from VMWare, providing full server mobility within and across Data Centers with auto-provisioning based on templates fully customizable to deliver QoS (Quality of service), VLAN membership, etc…regardless of which server the VM is being moved to. Convergence-ready Architecture Avaya delivered a Multi-hop LossLess solution on its Core VSP9000 switches. As we move towards single tier control plane architecture, delivering lossless solution is key for customers planning on evolving towards FCoE (Fiber Channel over Ethernet).

Page 25: 2D00039O Selling AvayaNetworkingSolutions StudentGuide

Open partner ecosystem Avaya continues to expand its VENA architecture open ecosystem, we already have partnerships with CORAID, SilverPeak, VMWAre and Qlogic. We recently announced a Belden partnership for Industrial Ethernet. The solution set includes the right hardware, software and Ethernet fabric to truly make the data center dynamic.

Page 26: 2D00039O Selling AvayaNetworkingSolutions StudentGuide

Slide 21

©2012 Avaya Inc. All rights reserved.

Up to 40% of employees spend 20%+ of their time far from desk

Gartner

This is a truly interesting statistic…40% of employees spend more than a fifth of their day well away from their desk. As this number grows, let’s look at a solution to make employees feel a little closer to home.

Page 27: 2D00039O Selling AvayaNetworkingSolutions StudentGuide

Slide 22

©2012 Avaya Inc. All rights reserved.

Automated secure access

Simplified user experience

True mobile security

Secure VPN-less access

Source: Miercom, 2011

When users are away from their desk conducting business, the last thing they want to think about is how to connect to the network, or worse, if they can connect. Let’s talk about how to simplify this. Automated Secure Access Avaya will be embedding native VPN capabilities into its strategic applications such as Flare, One-X communicator, Contact Center agent, etc… . This solution will eliminate the need for end users to figure out what VPN or secure access to establish Simplified user experience End users will no longer need to launch various clients, Avaya’s integrated secure access will improve the end user experience and reduce the level of complexity normally required to establish remote access True Mobility security This means that the network user experiences true mobility security independent of device or connection, all while meeting the corporate IT security requirements. Secure VPN-Less access For customers that only require secure encrypted voice/uc communications without the need for other application access, Avaya’s innovative Session Border Control solution provides transparent VPN-Less fully encrypted remote access. No VPN client required for a fully encrypted session even when using a consumer devices such as an iPAD running Flare for iPad.

Page 28: 2D00039O Selling AvayaNetworkingSolutions StudentGuide

Slide 23

©2012 Avaya Inc. All rights reserved.

Of new employees work in branch/remote location

Robin GareissNemertes

As the trend to consolidate and virtualize the data center advances, corporate applications and data have been centralized by most enterprises. As a result, 90% of users now get their applications over the wide-area network (WAN), primarily in branch offices, according to Nemertes Research. This means that branch users, more than ever, are required to remotely access centralized voice, video and data applications to perform their daily business roles. And enterprise IT departments are under considerable pressure to deliver reliable branch communications, while keeping branch IT costs under control.

Page 29: 2D00039O Selling AvayaNetworkingSolutions StudentGuide

Slide 24

©2012 Avaya Inc. All rights reserved.

Extended user services

SIP survivability

Fast reliable branch connectivity

All in One routing device

Single simplified architecture

Source: Miercom, 2011

Avaya addresses this trend with an integrated and powerful set of capabilities… Extended user Services With the Avaya solution, end users have a consistent experience using advanced collaboration services regardless of where they are or how they access Avaya applications such as Web.Alive, UC, CC, etc. SIP Survivability Avaya has embedded SIP gateway survivability for customers that support a Centralized feature dissemination model with our AURA architecture. The solution is adaptable to a SIP gateway only, or with network services such as WAN connectivity, Firewall, IDS, etc….delivering a fully converged branch solution across 3 Secure Router platforms. Fast reliable branch connectivity Our converged branch solutions provide all necessary resiliency protocols and connectivity to deliver a fully redundant and high availability branch solutions. All in One routing device Avaya’s converged branch portfolio provides the necessary flexibility for WAN connectivity, Fast Ethernet & Gibabit Ethernet, Power over Ethernet, integrated switching blades, Layer 3 switching, MPLS (Multiprotocol Layer Switching), Ethernet WAN services, network services such as firewall, intrusion detection, access control lists, etc…. This, combined with the ability to integrate SIP gateway survivability provides customers full customization to meet their specific needs. Single simplified architecture

Page 30: 2D00039O Selling AvayaNetworkingSolutions StudentGuide

Avaya will be extending its VENA architecture through the support of Shortest Path Bridging (or SPB for short) on a VSP4000 platform and at a later time bring SPB support on the traditional Converged branch portfolio. Therefore customers will be able to fully benefit from the provisioning flexibility outlined earlier in the data center and campus. At that point, Avaya will have a unique simplified architecture from Data Center to Campus and now to the branch ! The full Avaya solution set offers all-in-one routers, such as: AG2330, SR2330, SR4134. It includes Ethernet switching, dedicated gateways, Avaya Aura, and branch communications systems like the B5800 and IP Office. As you see from the solution set, we have tremendous flexibility to deliver full services from campus to branch.

Page 31: 2D00039O Selling AvayaNetworkingSolutions StudentGuide

Slide 25

©2012 Avaya Inc. All rights reserved.

Which of the following describe attributes of the Dynamic Data Center? (check all that apply)

Knowledge Check Question

A) Top of rack aggregation

B) Standards-based Ethernet fabric

C) VM Orchestration

D) Storage Convergence-ready architecture

E) Automated secure access

Correct answers are: A, B, C, D

Page 32: 2D00039O Selling AvayaNetworkingSolutions StudentGuide

Slide 26

©2012 Avaya Inc. All rights reserved.

Which of the following are likely capabilities of a Unified Branch solution?

Knowledge Check Question

A) Extended user services

B) Fast reliable branch connectivity

C) Single simplified architecture

D) True mobile security

Correct answers are: A, B, C

Page 33: 2D00039O Selling AvayaNetworkingSolutions StudentGuide

Slide 27

©2012 Avaya Inc. All rights reserved.

Avaya Networking Management & Vision

Common Database

& Workflow

Partner Integration

Configuration & Provisioning

Event &

Performance

Access &

Policy

Proactive

Change

Data Center

Virtualization

Now let’s talk about two “wrappers” that are designed to complement your mission critical operations. First, is network management. Avaya Networking has a unified management suite designed to put you in a proactive position with respect to your network. The suite shares a common database and sign-on. Workflows from one suite, such as Event & Performance, are shared with other suites, say Configuration & Provisioning. It is designed to eliminate the swivel chair management process. But we are taking that further. Our vision for the future is to integrate the management systems across all of Avaya into one unified management platform…from networking to unified communications to call center. We are excited about this and we are in a unique position to deliver it.

Page 34: 2D00039O Selling AvayaNetworkingSolutions StudentGuide

Slide 28

©2012 Avaya Inc. All rights reserved.

Avaya or Business Partner Professional Services Suite of Services Designed for Avaya Networking

Extensive Data Center & Campus experience

Fixed Price, Fixed scope services

Financial models for ROI/TCO

Full turnkey and standalone services

Second, offered either directly through Avaya or through a partner, professional services offer turnkey solutions or standalone service elements to deliver a complete Data Center or Campus solution. Either way, customers have access to:

• The deepest level of expertise available • Financial and technical modeling • Best practices that are being deployed industries such as financial services, healthcare,

state and local government So, let’s wrap all this together.

Page 35: 2D00039O Selling AvayaNetworkingSolutions StudentGuide

Slide 29

©2012 Avaya Inc. All rights reserved.

Application- First Networking

This visual summarizes the Avaya value proposition. Everything in the stack is designed to support two things: the applications and the devices that access them. Speeds and features are important, but if we are truly serious about supporting users in their world, then networking, management, communications infrastructure, and professional services must all work together to produce an applications-first network. Because at the end of the day it is about people being productive with people. That is our vision… That is the Power of We.

Page 36: 2D00039O Selling AvayaNetworkingSolutions StudentGuide

Slide 30

©2012 Avaya Inc. All rights reserved.

Application-First Networking is a term that…

Knowledge Check Question

A) Recommends installing applications first for

optimal performance

B) Highlights the use of a specialized network

programming code

C) Promotes Avaya Networking solutions that are built specifically

for servicing applications in real-time

D) When depicted in a diagram looks suspiciously like a

birthday cake.

Correct answer is: C

Page 37: 2D00039O Selling AvayaNetworkingSolutions StudentGuide

Slide 31

©2012 Avaya Inc. All rights reserved.

References

For more information and competitive analysis :

- Login to http://portal.avaya.com

- Select “Solutions & Products”> “Product, Services and Solutions” >”Networking”>

For technical documentation:

- Go to: http://support.avaya.com

- Select “Products” from the list on the left

- Type name of product

For more information, competitive analysis and technical information, please access the following sites.

Page 38: 2D00039O Selling AvayaNetworkingSolutions StudentGuide

Slide 32

©2012 Avaya Inc. All rights reserved.

Course Summary

This course should have helped you to:

Describe the overarching trends in the networkingmarket

Highlight the current situation for all networking areas

Explain the high level components of an Avaya solution

Explain the Avaya Networking solution benefits for all networking areas

Thanks for your time. By way of review, this course should have helped you understand: How to describe the overarching trends in the networking market The current situation for all networking areas Explain the high level components of an Avaya solution Explain the Avaya Networking solution benefits for all networking areas

Page 39: 2D00039O Selling AvayaNetworkingSolutions StudentGuide

Slide 33

Thank youThank you