2nd annual future ed tech agenda

The only event in Europe to bring together institutional leaders, technologists and academia!

Thank you to our 2015 sponsors:

Leveraging technology to elevate student experience and engagement on and off campus

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“The pre-event organisation and meetings set up was excellent, which carried through to the event itself. It was well-run, with the exactly the right people we need to meet, and the environment meant we could talk to people throughout the breaks. The meetings service was fantastic and the informal networking approach much appreciated. This was the first event NEC have done within Ovum – and I would give it a 10/10.”

Prem Athwal, Marketing Director, NEC

New for 2016! More interaction – More topics – More networking – More features: The 2nd Future Ed Tech is the leading Congress that has built in the agenda more networking and brainstorming time. This ensures that during the Congress you will, not only hear breakthrough use cases, but also share your thoughts and challenges and get feedback from your peers, the Ovum analysts and selected leading solution providers. Speed Networking: Taking place during the 1st coffee break of each day, your chance to have a quick intro to 40 delegates in 2

hours. Analyst clinics: Enjoy complimentary 1-2-1 consultation time with the Ovum analysts onsite! Ice Breaker Networking Session We set off: the Congress with a speed networking session to get you warmed up for the coming

, full of opportunities days networking Live polling session: Have your say at the real-time polling session on key themes that will stimulate ad-hoc debate and audience

participation. The questions are drafted by our Advisory Board and MCs to ensure audience engagement and topicality. Drill Down Roundtable Sessions: Join the debate, pose questions and contribute in an intimate, relaxed environment. Facilitated

by both industry practitioners and leading solution providers, each round table will discuss a designated topic. Institutional leaders Forum: Tailor made leadership discussions (no presentations) to discuss best in class strategies to manage

the need for more innovative and high quality pedagogy provision, cutting costs and increasing access. Hosted lunch tables: Enjoy lunch with tables hosted by leading industry experts, allowing you to spend valuable time with key

people in the industry in an informal setting. Breakfast briefing: Join our Breakfast Briefing to discuss how these technologies can be combined to enhance student

performance and overall Institutional success. Facilitated introductions: Let our VIP team take the hassle off networking. Let us schedule meetings and facilitate introductions

for you

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Thank you to our 2016 Advisory Board! We work with a selection of experts to ensure that the agenda reflects key issues that sit at the top of institutions’ priorities! We thank them all for their time and endless advice!

David Deighton, Chief Enterprise Architect, University of Birmingham Christina Preston, Professor of Education Innovation, De Montfort University Dr Crispin Bloomfield, IT Business Partner for Education, Durham University Mike Mannion, Vice Principal and Pro Vice Chancellor Research, Glasgow Caledonian University Syed Munib, Head of Innovation Hub, University of Derby Chris Cobb, Pro Vice-Chancellor and Chief Operating Officer, University of London Nicole Engelbert, Director of Research and Analysis, Ovum Roger Greenhalgh, Strategic ICT Advocate, Jisc Wendy Purcell, Professor, Plymouth University

Invited Speaker Panel Steve Olivier, Vice-Principal and Deputy Vice-Chancellor (Academic), University of Abertay Dundee Mike Mannion, Vice Principal and Pro Vice Chancellor research, Glasgow Caledonian University Chris Cobb, Pro Vice-Chancellor and Chief Operating Officer, University of London Gerrard Culley, Director or IT, University College Cork Firoj Kumar Rauta, Head - Computing Department, Skyline University College Syed Munib, Head of Innovation Hub, University of Derby Christina Preston, Professor of Education Innovation, De Montfort University Dario Faniglione, Learning Technologist, Birmingham City University Stuart Brand, Director of Learning Experience, Birmingham City University Bart Rienties, Reader in Learning Analytics, Institute of Educational Technology, The Open University UK Yves Epelboin, Professor Emeritus, UPMC Sorbonne Universitas

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David Deighton, Chief Enterprise Architect, University of Birmingham Gaurav Malik, Senior Lecturer in Computer Science & Informatics, University of East London Dr Crispin Bloomfield, IT Business Partner for Education, Durham University Senior representative, eXplorance Saul Batzofin, Head of Major Projects, Imperial College London Wendy Purcell, President and Vice Chancellor Emerita, Plymouth University Chris Rowell, Deputy Learning Technology Manager, Regent’s University London

Analyst Clinics

Produced with the support and advice from world leading analyst from Ovum, the 2nd Future Ed Tech gives you the unique opportunity to have a meeting with them onsite. Get in touch to book your complimentary consultation 1-to-1 session and get first-hand insights to the world of Higher Education technology and investment trends as well as advice for your unique challenges! The sessions will run on pre-booked slots throughout the 2 days.

Day 1 – 15th June 2016

8.00 – 8.50 Registration Coffee and Networking 8.50 – 9.00 Informa Welcome and Ice Breaker Networking Session This networking session is the ideal opportunity for you to capitalise on time out of the office by speaking to each of your peers in attendance and initiating your “Shadow conference”. The value of the “Shadow conference”, or the event behind the event, is huge. The Shadow event consists of meetings conducted behind closed doors, conversations held over dinner, and encounters with interesting people — introduce yourself and start those valuable conversations. Melina Diamantopoulou, Head of Production, Future Ed Tech

Digital Disruption in Education Institutions have far understood that traditional means of communications are not efficient anymore when engaging with Millenials. Reaching out to recruits, current students

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and alumni, positioning your brand and communication can be massively assisted with the use of new tech that offers unprecedented insights and opportunities to personalise communication.

9.00 – 9.20 Chair’s Opening Remarks and presentation: Riding the next wave of innovation with student experience

Embracing the institutional imperative for a new approach to student experience

Crafting a vision and strategy for next generation engagement

Putting together the right team and investing in the right tools

Lessons learned from institutions on the frontier Nicole Engelbert, Director of Research & Analysis, Industries, Ovum 9.20 – 10.00 Food for thought session: It is not the strongest of the species that survives but the most adaptable: responding to Millennials current and future needs

Mastering communication throughout a student’s lifecycle

What are the Millennial preferences in terms of communication and devices

What will their preferences look like in 10 years from now?

Engaging with your target audience with the right tool, at the right time, with the right message

Improving student satisfaction and value for money with the use of technology Mike Mannion, Vice Principal and Pro Vice Chancellor research, Glasgow Caledonian University Chris Cobb, Pro Vice-Chancellor and Chief Operating Officer, University of London 10.00 – 10.20 Solving the equation: Multichannel communications + analytics + mobile + CRM + LMS + SIS + X? = Ultimate student engagement

Overview of the driving forces of student experience

Is it possible to monitor student experience?

Creating a business plan and cultivating internal support to ensure success of the technology investment

Future proofing your investment: It is good enough for today but what will be great in the future?

Admissions office is the biggest user of CRM, but how can other departments benefit?

Understanding the link between student engagement and academic achievement 10.20 – 11.20

Break and Speed Networking - Visit the expo floor!

Transforming institutional performance with meaningful use of data How can HE to monetise big data and analytics technologies to create a more personalised student experience and enhance audience engagement?

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11.20 – 11.40 Exploiting available institutional data to survive the era of next generation HE:

Examining success storied of a data-first approach

Identifying students at risk with business intelligence

What are the available sources of student data and where else can you draw information from?

Mapping the BI/analytics market for a solution tailored to your needs 11.40 – 12.20 Interactive Session: Achieve personalised learning through advanced data management

What does personalised learning involve?

Is Big Brother watching the students: is student consent a pre-requisite for data analytics?

Allocating responsibilities: who is managing learning analytics?

Transforming data analysis to valuable and empowering interventions

Using visualisation and dashboards for more ‘actionable’ insights Bart Rienties, Reader in Learning Analytics, Institute of Educational Technology, The Open University UK 12.20 – 12.40 Understand and improve educational processes, and provide better support to learners with learning analytics

Collecting data: evaluate your sources of information

Storing data: ensuring your infrastructure has the capacity to securely store large amounts of data

Analysing data: Asking the right questions to get the right answers

Organising the analytics team – why solutions are not enough

Establishing complete transparency and institutional policies on the use of analytics

Making the data accessible to the students as a success factor 12.40 – 13.00

Live polling session Join the conversation and have your say at the real-time polling session on key themes that will stimulate ad-hoc debate and audience participation. The questions are drafted by our Advisory Board and MCs to ensure audience engagement and topicality. Common themes would navigate around, but not exclusively, the investment trends and perceptions on the below topics:

Usage of CRM, LMS, SIS and other solutions

Blended learning

Learning analytics

Personalised learning

Student experience

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13.00 – 14.00

Hosted Lunch Tables Enjoy lunch with tables hosted by leading industry experts, allowing you to spend valuable time with key people in the industry in an informal setting.

Table 1: Improving student experience Table 2: CRM tools for elevated student engagement Table 3: Using learning analytics to identify red flags Bart Rienties, Reader in Learning Analytics, Institute of Educational Technology, The Open University UK Table 4: Finding the right balance with blended learning Table 5: Adapting the changing role of the IT Office Table 6: Technology for cost efficiency Table 7: Making the move to Cloud Computing Table 8: Tools to help the institution innovate

End of the Lunch Break - Please make your way to your chosen track session as quickly as possible

Technical Leaders Lab

Join the Technical Leaders Workshop to discuss how to deal with the transformed role of IT and the need for IT to

innovate and become a driver for growth in HE.

14.00 – 14.20 Cloud Computing transforming institutions

Examining the transition to a Cloud-first approval

Providing greater interoperability between campus and student platforms

Drawing on certain general principles from the business community and applying this to HE for the transition to Cloud Computing

Structuring the right IT team for the post-Cloud era

Working with the finance team to achieve an efficient transition

Building Strategies Lab

Join the Building Strategies Workshop to discuss best in class strategies to manage the requirement for more innovative and high

quality pedagogy provision, cutting costs and increasing access.

14.00 – 14.20 Panel Discussion: The million dollar question – how to deal with the ‘Iron Triangle’ in HE?

Is the ‘Iron Triangle’ unbreakable?

Can technology assist with breaking or balancing the Triangle?

Is technology-mediated learning a viable solution to the Triangle?

Examining successful use cases

14.20 – 14.40 Pedagogy first, technology second - opportunities and challenges The presentation will introduce the notion that technology has allowed

*Attendance by Invite Only*

Institutional Leaders Forum

Discussions under Chatham House Rule.

The Institutional Leaders Forum is built

in a way that promotes open discussion and the opportunity to

brainstorm and be inspired. No presentations take place during the

Forum, just facilitated brainstorming sessions.

Potential topics for discussion include,

but not only:

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14.20 – 15.00 Panel Discussion: IT driving innovation - Recognising and adapting to the changing role of IT

Should IT be more innovation and less maintenance – how do we get there?

Establishing the IT department as a driver for growth in the institution

What is the CIO’s role in this cultural change?

Understanding the market landscape: technologies that can help you innovate

Is Cloud Computing the path to innovation?

Making a seamless transition from management of technologies to management of services

Firoj Kumar Rauta, Head - Computing Department, Skyline University College

15.00 – 15.30

Drill down roundtable sessions Your opportunity to join the debate, pose questions and contribute in an intimate, relaxed environment. Facilitated both by industry practitioners and leading solution providers, each round table will discuss a designated topic. Topics for discussion include:

Seamlessly transitioning to the era of Mobile

Investigating the cost and complexities of integrating Cloud services into an institutional environment

Gerrard Culley, Director or IT, University College Cork

How does innovation look like in the IT department of an institution?

Making the right investment: how do you know this tool is the right for your needs?

15.30 – 15.40 Feedback session and key tangible take-aways At the end of the Round Tables Session, a nominated

us to think freely about implementing exciting teaching and learning changes such as Electronic Management of Assessment; 10 day turnaround for feedback to students; and online and Trust and Honour exams. However, technology has also challenged us in areas of development such as anonymous marking; and the introduction of GPA. The facilitatory and limiting characteristics of IT in teaching and learning will be discussed.

Steve Olivier, Vice-Principal and Deputy Vice-Chancellor (Academic), University of Abertay Dundee

14.40 – 15.20


Selecting the technological tools that will help you make it through the digital revolution in HE

How does adaptation and efficiency gains look like in the era of cost-cutting

What does leadership look and feel like in the new education economy?

Involving more stakeholders on a regular basis to ensure the digital transformation strategy is communicated widely

15.30 – 15.40 Feedback session and key tangible take-aways At the end of the Round Tables Session, a nominated spokesperson from each table will share 3 key tangible take-aways with the whole audience to maximise knowledge sharing.

15.40 – 16.10 Networking and Refreshment Break – Visit the expo floor!

-Recognising and reacting to the driving forces in the digital disruption

to HE -Dealing with the ‘iron triangle’ in HE

-HE in a digital driven economy -Differentiating your brand

-Innovating the curriculum design -Modernising teaching and learning

-Competing for talent

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spokesperson from each table will share 3 key tangible take-aways with the whole audience to maximise knowledge sharing.

15.40 – 16.10 Networking and Refreshment Break – Visit the expo floor!

Mobility in the university of the 21st century

Orchestrating your response to the demand of the students to access all the student services and offerings through mobile devices, anytime, anywhere!

16.10 – 16.30 Catering for student requirements and expectations: a mobile first approach Students are coming to campus equipped with a greater number and range of devices, which they expect to use in both their personal and academic lives.

Preparing your infrastructure and investment levels for the mobile era

Communicating cyber-security protection

BYOD, CYOD vs COPE?

Future EdTech Business Incubator Discover niche technology offerings that will elevate your institution’s productivity engagement through ICT!

16.30 – 17.10 Innovation Spotlight Sessions Hear business value short stories around the most exciting next generation technologies set to transform education. The companies selected have demonstrated significant innovation and growth over the last year and show potential for scale, innovation and market impact. An action packed session showcasing new disruptive and innovative solution providers to further transform education. 3 x 10 minute pitches followed by 10 minute Q&A. Senior representative, eXplorance 17.10 – 17.40 Panel Discussion: How are students actually learning? Make use of this unique opportunity to hear how students truly engage and interact with the institutions. Recent graduates will share their thoughts on:

Getting feedback

VLEs

Social media engagement

Personalised education

Acquiring employable skills, and more…

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17.40 Chairman’s closing remarks and end of Day 1 of the 2nd Future Ed Tech’s conference sessions 17.50 – 19.00 Drinks reception Join the drinks reception, hosted by Ovum, and reflect on today’s conversations with your peers in a relaxed atmosphere!


Analyst Clinics

Produced with the support and advice from world leading analyst from Ovum, the 2nd Future Ed Tech gives you the unique opportunity to have a meeting with them onsite. Get in touch to book your complimentary consultation 1-to-1 session and get first-hand insights to the world of Higher Education technology and investment trends as well as advice for your unique challenges! The sessions will run on pre-booked slots throughout the 2 days.


8.00 – 8.30 Registration Coffee and Networking 8.30 – 9.30 Breakfast Briefing: The power of combining adaptive learning and learning analytics. The need for institutions to offer highly personalised approach and learning to students has led to an increasing use of a new set of technologies. This session will look at the essence of the adaptive learning provided by the first open digital learning analytics infrastructure. Join our Breakfast Briefing to discuss how these technologies can be combined to enhance student performance and overall Institutional success. 9.30 – 9.35 Chairman’s Opening Remarks

Supporting the 21st century skill development with technology Uncovering the value beneath the hype: how are new delivering models of learning and teaching changing the competitive HE landscape?

9.35 – 9.55

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Addressing the STEM skills gap?

Is university education enough and what else can be offered to enhance digital skills training?

Should employability be the bottom line of an institution?

How are commercial providers operating in the space? What are their offerings?

Should there be collaboration between institution and business for highly effective skills based training 9.55 – 10.15 Developing a sustainable business model for MOOCs that offers ROI

Institutional strategies for running MOOCs

Sustainable business model (A case study on getting 10* return on investment)

MOOCs Pedagogical Model

MOOCs Retention – Is it the right yardstick to measure them?

How to develop a MOOC if you are not one of the top 1% Universities of the world ? (edX, Coursera, Future Learn requirements) Syed Munib, Head of Innovation Hub, University of Derby 10.15 – 10.55 Panel Discussion: Adapting to the non-traditional learner Many institutions have been unable to adapt to the changing demographics of the student population. Whether due to the on-campus culture, limited resources, or administration and faculty unwilling to modify their academic and administrative structure, many institutions are missing a chance to educate an important segment of students. This session will elaborate on:

Orchestrating a future-proof strategy on CBEs

Ensuring an institution-wide commitment to developing new academic programmes and innovative module design

Strengthening the administrative structure to enhance the experience of the non-traditional student

Advanced tools that ensure a seamless transition and inclusion of CBE in the academic programme Christina Preston, Professor of Education Innovation, De Montfort University 10.55 – 11.40

Break and Speed Networking - Visit the expo floor!

What does student success look like? How can institutions ensure graduates are equipped with the key competencies, skills, specific knowledge, rich CV and more to ensure their employability?

11.40 – 12.00 Will delivering exceptional online learning be the key differentiator for institutions in the future?

Making the most of the new channels of communication offered by VLEs, eg forums

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Can the infinite capacity to host resources and embedded content on a VLE lead to personalised learning experience?

Ensuring your mobility strategy can support the VLE to achieve an anytime-anywhere learning experience

The importance of selecting a solution that is flexible enough and can be customised to your needs

12.00 – 12.40 Food for thought session: What does student success look like and what are the implications for IT department? Where does the university’s responsibility start and where does it end in making students employable?

How will the IT team need to prepare to ensure a seamless transition to CBEs provision?

What tools can support your efforts to ensure you are supporting students

Can ‘failure’ be identified and avoided?

Examining use cases of learning analytics assisting in student success

12.40 – 13.40

Hosted Lunch Tables Enjoy lunch with tables hosted by leading industry experts, allowing you to spend valuable time with key people in the industry in an informal setting

Table 1: Competency Based Education driven by the institution Table 2: Making your MOOCs efforts a success story Table 3: Designing courses for the modern student Table 4: Technologies for marketing – student acquisition and retention Table 5: Social media for in education – tips and traps Table 6: Measuring what and how much students are learning Table 7: Examining the new advancements in LMS systems Table 8: Cloud Computing in HE

Technical Leaders Workshop Join the Technical Leaders Workshop to discuss how to deal with the transformed

role of IT and the need for IT to innovate and become a driver for growth in HE. 13.40 – 14.20 Panel Discussion: How can we make the most of the LMS systems?

A stunning 71% of institutions plan to replace, transform, or enhance their LMS, it is suggestive that a core need is being left unmet by current solutions. This session will address:

Business Strategy Workshop

Join the Functional Leaders Theatre to discuss best in class strategies to manage the requirement for more innovative and high quality pedagogy provision, cutting costs and

increasing access.

13.40 – 14.20 Panel Discussion: Sophisticated strategies to improve student retention and outcomes

Deploying CRM solutions institution-wide to ensure a seamless student experience

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How can LMS truly empower students and guide them through their academic life?

Are online learning platforms (OLPs) the path to personalised learning?

How can technology enable collaboration and content creation for learners? Session provisionally allocated to Gerrard Culley, Director or IT, University College Cork

14.20 – 14.40 Live Q&A Session: Considerations on cybersecurity, compliance and security awareness in the 21st century Cybersecurity attacks and threats are constantly on the news. At a time when Cloud is the way forward, institutions are very cautious of compliance and data sovereignty. This interactive session will give the audience the opportunity to raise questions and gage the specific interests of the audience to ensure that the expert speaker will address key concern within the topic. Topics to be address can include, but not limited:

Raising awareness the types of threats and security thinking

Dealing with privacy and data protection in the modern academic era

Communicating cyber-security protection to the wide user-audience in HE

How to ensure the provider is keeping my data secured?

Who owns your data once they are on the Cloud? 14.40 – 15.10


The path to achieving lean IT Firoj Kumar Rauta, Head - Computing Department, Skyline University College

What does a great CRM look like?

Making an investment: answer the ‘what do you need’ question first? 15.10 – 15.20 Feedback session and key tangible take-aways At the end of the Round Tables Session, a nominated spokesperson from each table will share 3 key tangible take-aways with the whole audience to maximise knowledge

Mapping out technologies that can manage the entire student’s lifecycle

Estimating when technology can achieve personalise marketing in HE 14.20 – 14.40 Social media in the HE: Analytics, ethics, cybersecurity and beyond

To what extend are institutions leveraging social media in the era when presence is a given?

How can social media analytics be used to improve student understanding and analytics

What are the ethical limits of collecting and analysing student social media data? To what extend should students have a say in that?

Considerations on the dark side of social media: what about cyberbullying or isolation?

14.40 – 15.10


Higher education marketing and its integration with the IT team

Leading a digital transformation project: Do’s and don’t’s

Cloud Computing and shared services 15.10 – 15.20 Feedback session and key tangible take-aways At the end of the Round Tables Session, a nominated spokesperson from each table will share 3 key tangible take-aways with the whole audience to maximise knowledge sharing. 15.20 – 15.50 Networking and Refreshment break – Visit the expo floor!

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sharing. 15.20 – 15.50 Networking and Refreshment break – Visit the expo floor!

Rethinking technology in HE

Drawing outside-the-industry practices and applying to HE for high student engagement

15.50 – 16.20 Case studies on fire! An overview of innovative technologies applied in HE and their effects on HE With 10 minutes each, a variety of experts will present case studies of using new and old technologies in innovative ways to improve educational outcomes!

Technologies for assessment

Gamification or other more intuitive and engaging interfaces

Artificial intelligence

Shareville project in Birmingham City University Dario Faniglione, Learning Technologist, Birmingham City University Stuart Brand, Director of Learning Experience, Birmingham City University

12 Apps of Christmas Chris Rowell, Deputy Learning Technology Manager, Regent’s University London 16.20 – 16.40 Rethinking the design of spaces: what is the future of learning environments?

Are your classrooms the right shape and size?

Overview of the design of spaces for teaching and learning research

Do institutions need to urgently refurbish their campus to reflect their move to the digital world?

Ensuring the refurbishments and technologies applied can accommodate the academic practices of the future? 16.40 – 17.00 Crystal Ball panel: What is the Future of Education Technology? – Top 5 predictions Targeting to summarise the 2 days of discussions, speakers and delegates are invited to reflect on the learnings and new ideas. What are the top take-aways and:

What are the top 5 technologies that will affect their institution in the coming 5-10 years?

What are the top 5 strategies and technologies they think can be used in their organisations to improve student engagement and experience 17.00

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Chairman’s concluding remarks and end of the 2nd Future Ed Tech