2nd draft report
TRANSCRIPT
Chapter 1
INTRODUCTION
1.1 INTRODUCTION TO STUDY
The project work entitled “Organization Study at Sree Chendur Murugan (SCM)
Garments Pvt. Limited” provides an insight in the practical field of management. This
project intended to work with the regular pattern of an organization and acquire knowledge
for the implementation in the current management scenario. This study can fulfill the
purpose through the support from the organization.
Organization
According to Chester Barnard, the Management Consultant “An Organization is a
system of consciously coordinated activities or efforts of two or more persons”. For example
hospital, college, factories etc. An organization social arrangement which pursues collective
goals, controls its own performance, and has a boundary separating it from its environment.
Organizational structure is the way in which the different groups of people, working in the
organization, are constructed the objective of creating these groups are created to ensure
proper coordination, less wastage of resources and quick achievement of objectives.
Organization structure
An organization structure shows the authority and responsibility relationship
between the various positions in the organization by showing who reports to whom.
Salaman & Storey describe the structure of an organization as the pattern of relationships
between roles in an organization and its different parts. According to them the purpose of
this structure as serving to allocate work and responsibilities in order to direct activities and
achieve the organization’s goals. This is a formal structure and it will set out in a paper in
the form of organizational chart. However, in the course of time an informal structure
develops in most organizations which are based on the reality of day-to-day interactions
between the members of the organization.
1 Organizational Study at SCM Garments Pvt. Ltd.
1.2 OBJECTIVES OF THE STUDY
Identify the working situation of an organization.
Find out the link between theoretical knowledge and practical experiences.
Study the vision of the company and how they achieve the vision through their
activities.
Study the process of planning, organizing, staffing, controlling etc in an
organization.
The relevance of team work for the success of an organization.
Acquire the talent of fast data collection and come to conclusions based on the study.
Understand the working of a company in a part of the country other than the native
place.
Research methodology
The data collected are important in a project like “Organization Study”. So for
ensuring the reliability of data I use the correct source for data collection. In this project I
collected both primary and secondary data.
Primary data is collected through direct interview method. For this I met with HR
head, Merchandising team head and production department head. They can provide the
exact data required for the study.
The secondary data collection is with the help of websites and brochures of the
company.
2 Organizational Study at SCM Garments Pvt. Ltd.
Chapter 2
INDUSTRY AND COMPANY PROFILE
2.1 INDUSTRY PROFILE – Textile Industry
India Textile Industry is one of the leading textile industries in the world. Though it
was predominantly unorganized industry even a few years back, but the scenario started
changing after the economic liberalization of Indian economy in 1991. The journey of cotton
industry starts in India during the year of 1854. The opening up of economy gave the much-
needed thrust to the Indian textile industry, which has now successfully become one of the
largest in the world.
Global Scenario
The history of development in World Textile industry was started in Britain as the
spinning and weaving machines were invented in that country. With the launch of textile
industry in the UK, the textile production was passed over to Europe and North
America, in the 19th century, after mechanization was also introduced in these areas. In
time, other countries especially in Asia have started to invest more in industrializing their
economies and the textile sector gained more ground. Thus, Japan, India, Hong Kong and
China were eventually leading producers, since due labor force was cheap. The
World Trade Organization (WTO) has taken so many steps for uplifting this sector. In the
year 1995, WTO had renewed its MFA and adopted Agreement on Textiles and Clothing
(ATC), which states that all quotas on textile and clothing will be removed among WTO
member countries.
There is tough competition between India and China to grasp the latest trends in the
global fashion industry and translate them into best quality products i.e. apparel.
Reputed foreign traders like J.C. Penney, Wal-Mart, Gap, Marks & Spencer and others
source apparel from India. No other country except for China can quite match the Indian
textile industry.
3 Organizational Study at SCM Garments Pvt. Ltd.
4 Organizational Study at SCM Garments Pvt. Ltd.
The following is a report published by ministry of textiles which shows the market
share of textile export of various countries during the time 2007-2008 and 2008-2009.
USA
UK
U Arab Em
irates
German
y
France Ita
lySp
ain
Netherl
and
Bangla
deshChina
India
Others0
5
10
15
20
25
30
35
40
2007-20082008-2009
Indian Scenario
India textile industry largely depends upon the textile manufacturing and export. It
also plays a major role in the economy of the country. Indian textile industry contributes
about 14 percent to industrial production, 4 percent to the country's gross domestic product
(GDP) and 16.63 percent to export earnings. Exports are over 40 per cent of the country’s
total production of the textiles sector. The sector targets US$ 6 billion foreign direct
investment (FDI) by 2015 to be invested in green field units in textiles machinery, fabric and
garment manufacturing, as well as technical textiles.
The textile industry plays a significant role. It provides direct employment to
approximately 35 million people. It is the biggest employment generator after agriculture
sector and is expected to generate 12 million new jobs by 2010 In Indian economy. The
textile industry in India is gifted with sufficient raw materials. There exists a low cost skilled
labour; growing domestic market and presence of India across the value chain are the key
5 Organizational Study at SCM Garments Pvt. Ltd.
Fig. 2.1 Export Market share of various countries
strengths of this industry. India can contribute around 21% of the world needed natural
fiber. This shows the availability of raw materials. The hourly wage of Indian labour is less
than other textile manufacturing countries like Japan, Germany, Italy, US etc.
The leading states of Indian Textile Industry are Maharashtra, Tamilnadu and
Gujarat. The major competitors of textile export industry are China, Bangladesh and
Pakistan. The Textile Industry of Tamil Nadu has a significant presence in the National and
State economy. It is the forerunner in Industrial development and in providing massive
employment in the State. Handloom, Power loom, Spinning, Processing, Garment and
Hosiery are the various sectors of the Textile Industry in Tamil Nadu. It is the largest
economic activity next only to Agriculture in providing direct and indirect employment.
The Garment sector is one of the fast growing segments of the Textile Industry in
Tamil Nadu. There are about 400 garment units in the State providing employment to about
2 lakh persons contributing Rs.2500 crore in foreign exchange. In Hosiery sector in the
State, most of the units are located in Coimbatore District. There are about 8000 hosiery
units in India, of which 4000 units are located in Tamil Nadu. The hosiery sector in Tamil
Nadu is providing large scale employment to around 3 lakh persons and contributes 44% of
Country's export. It contributes about Rs.8000 crore in foreign exchange.
The supports from the government add values to this industry. The introduction of
Technology Upgradation Fund Scheme (TUFS) for Textile and Jute industries during April
1999 becomes a new feature for Indian Textile unit. The 2009- 2010 union budget allotted
Rs. 3140 crore for the above purpose. Existing unit with or without expansion and new units
of this industry are eligible under TUFS. The Scheme for Integrated Textile Park (SITP)
makes new infrastructure for the development of textile industry. This will ensure
employment, additional investment and increase in textile production. For this purpose
government allotted Rs. 397 crore.
Advantage of Indian Textile Industry: India offers cheaper production and marketing costs
and enormous opportunities that have tempted Taiwanese companies to work on joint
ventures with Indian companies, especially for the manufacture of manmade fabrics. Several
European textile and textile machinery manufacturing companies have shown interest in
6 Organizational Study at SCM Garments Pvt. Ltd.
sourcing garments from India. Textile companies were keen to set up base in India due to
the cheap labour available here. India offers various incentives like low-cost labour and
intellectual right protection to foreign investors. The country allows 100 per cent FDI in the
textiles sector.
SCM Garments Pvt. Ltd.
The SCM Garments Pvt. Ltd, Tirupur has a strong support from the textile situation
of Tamil Nadu. It is a 100% exporting based company and the major buyers located at USA,
Australia, France, Europe, Canada etc. It is among the best five exporting companies in the
Tirupur area.
SCM Garments Pvt. Ltd. is one of the famous exporting units in the textile map of India,
located at Tirupur near Coimbatore. The company has an experience in this field over a
period of two decades. The gradual growth of the company indicates the proper planning of
management in the area with uncompromised hard work and team spirit.
7 Organizational Study at SCM Garments Pvt. Ltd.
2.2 COMPANY PROFILE
SCM Garments Pvt. Limited
57- B, V O C Nagar
Valayankadu
Tirupur
Tamil Nadu – 641 603
Website: www.scmgroups.com
Sree Chendur Murugan (SCM) Garments Pvt. Limited is one of the leading
manufacturing units in the textile map of Tamil Nadu. It is a government certified export
house in manufacturing and exporters of knitted garments. By rigorous planning and
working the company can become one of the best exporting units in Tirupur.
SCM group
The journey of SCM group starts from 1962 with retailing. Now SCM group
comprises a set of companies they make the leading portion in the industry of Tamil Nadu.
The group is now in a position which is not easily achievable by its competitors. The major
endeavours of the group are in Textile retailing, Jewellery- manufacture and retailing,
Garment export, spinning, fabric processing and energy. For this type of development the
research wing, innovative design, product development, manufacturing and marketing
helped a lot. The present aim of the company is to achieve more in the established sectors
for getting more market share.
Group Companies
The Chennai Silks
Largest textile kingdom in Tamilnadu
Sree Kumaran Thangamaligai & The Chennai Silks Jewellery Mahal
A series of outlets housing exquisite and exclusive jewellery
SCM Garments Pvt. Ltd.
Manufactures and Exporters of Woven and Knitted Garments
Athava Garments India Pvt. Ltd.
8 Organizational Study at SCM Garments Pvt. Ltd.
Manufactures and Exporters of Woven and Knitted Garments
SCM Textile Processing Mills.
For dyeing and printing
SCM Energy Pvt. Ltd.
Harnessing green power
The KTM Jewellery Pvt. Ltd.
Manufactures of exquisite Jewellery
The SCM Garments Pvt. Ltd
The SCM Garments Pvt. Ltd. started in the year 1989 at Tirupur. Tirupur is the
textile palace of India from where the major textile exporting happens. The company is one
among the leading exporter of textile in Tirupur. Initially the company concentrates on the
exporting of textile only. Now it has a vibrant position in the Indian textile market.
The SCM Garments has twelve different production units for the manufacturing of
knitwear’s. In this the Thekkalur unit is the mega production unit. The Tirupur unit situated
at Kumar Nagar and which is around 60km from Coimbatore. It is the head office of the
SCM Garments Pvt. Ltd. The organized and efficient working of the company gives the
position of one among the top five players in the textile exporting industry of Tirupur.
The implementation of most modern technology available in the textile production
ensures the timely delivery of the orders. ‘Quality’ is the key word of this industry. The
buyers are always looking for best quality in reasonable price. Ensuring this is a tedious job.
The presence of competitors is another barrier for development. The SCM can gradually
overcome all these through planned processing of orders. The strong QAD department with
the coordinated working of all other departments becomes the backbone of SCM’s
development.
Location - Tirupur
Tirupur, situated near Coimbatore is “The Manchester of South India”. It is an
important trade center of India. Tirupur has gained universal recognition as the leading
source of Hosiery, Knitted Garments, Casual wear and Sportswear. It is known by various
9 Organizational Study at SCM Garments Pvt. Ltd.
names such as “Dollar City”, “Knit City”, “Cotton City” etc. Tirupur is the Knitwear capital
of India.
Tirupur contribute a huge amount of foreign exchange in India. It has spurred up the
textile industry in India for the past three decades. Its economic boom boosts the morale of
Indian industrialists. It is an ever growing economy in India. The export worth of Tirupur is
more than 1.2 lakh crores during the period of 2008. The Tirupur textile industry is the
largest employment provider of Tamilnadu after the agriculture sector.
Now Tirupur got the position as a District in the map of Tamilnadu. This is because
Tirupur is the centre of Tamilnadu’s cotton Knitwear industry and successfully markets its
products in India and overseas. It is one of the fastest growing cities in terms of Industry. It
caters to famous brands and retailers from all over the world. Nearly every international
knitwear brand in the world has a strong production share from Tirupur.
Vision
“To deliver innovation and quality to our customers by following a progressive and
on time approach and further the cause of a sustainable future by promoting an eco friendly
approach in all our operations”
History
The starting of SCM Garments was with a single production unit at Tirupur during
the year 1989. Now this unit is the head office of the twelve sub production units of the
enterprise. The mega unit of SCM garments is situated at Thekkalur, Coimbatore. It contains
a fully functional unit including the yarn production and garment manufacturing. This mega
unit started during the year 2006. Another mega unit at Gopi near Coimbatore started during
2009. All these big units add quality features to the wings of SCM Garments.
Founder and Management
Founder - Shri. A. Kulandaivel Mudaliar
Managing Director – Shri. P Paramasivam
10 Organizational Study at SCM Garments Pvt. Ltd.
Quality Policy
The quality policy of the production department is
“Stipulated Quality with
Continuous Improvement to
Maximize the productivity and
Galvanizing for Customer Satisfaction”.
Products
The SCM Garments Pvt. Ltd. has a large range of knitwear products. This includes
T-shirts, Sweat Shirts, Polos, Boxer Shirts, Cardigans, Tank Top, Sportswear, Pyjama Set,
Skirts, and Body Suits etc.
In the woven garments range the SCM can develop their own brand names in the
domestic market like Vitomine, Ronal, Woods valley, Campsvink, LUV, and Orions.
Monthly Production Capacity
Basic Style -- 1,22,200 pcs
Medium Style -- 93,600 pcs
Tough Style -- 46,300 pcs
Major Clients
The major clients of SCM garments are from Europe, USA, Canada, France etc.
The main brands who use SCM garments are Decathlon, Columbia, Marks & Spenur’s,
Lindex, C&A, Tesco, Kaibi, Aldi Stores, Dunnes Stores, Guess Jeans, Wal- Mart and
ASDA.
11 Organizational Study at SCM Garments Pvt. Ltd.
Major Competitors
Eastman Exports (A Division of Eastman Exports Global Clothing (P) Ltd.,)
KPR Mill Ltd.
Best Corporation Limited
S P Apparels Limited
Labour and Welfare Practices
The SCM Garments practices appreciable labour welfare activities for getting
maximum benefit for their staffs. The great believe of “Labour as the key strength”, SCM is
very conscious about their well being. Here exists a Comprehensive healthcare apartment for
the staffs. Provide good transportation facility for workers and value added courses like
yoga and meditation practices. No child labour policy is a great decision by the
management.
Corporate Social Responsibility
The social activities of company includes blood donation camp, eye camp, support
for mentally challenged people and agro field (without any chemicals) etc. Operations at
SCM are driven by a strong sense of commitment to the society and environment. The
company is one of the first factories down South to be certified for organic cotton
production by GOTS, covering all processes. We adhere to an eco-care programme that
includes eco friendly dyes, ETP with Reverse Osmosis, industrial procedures for reduced
carbon emission and an agro field that does not use any chemical fertilizers. All this
activities reduces the atmospheric pollution due to chemical usage.
12 Organizational Study at SCM Garments Pvt. Ltd.
Major Achievements
The certifications recognize our endeavours as well as drive company to excel in
their efforts. A government recognized star export house, the company is certified for ISO
9001:2000.
1. Oeko TEX Class 1 & 2 – It is an international testing and certification system for textiles, limiting the use of certain chemicals. The class 1&2 includes
I = baby products (up to age two)
II = products having skin contact (blouses, shirts, underwear)
2. GOTS Certification for Organic Cotton
3. WRAP accreditation – WRAP is a not-for-profit organization dedicated to
promoting ethical, humane, and lawful conditions and practices in manufacturing
facilities all around the world.
4. SA 8000. They remind the organization to continue being responsible in all the
initiatives, be it quality, environment or society.
13 Organizational Study at SCM Garments Pvt. Ltd.
2.3 PRODUCT PROFILE
SCM Garments Pvt. Ltd. is a company which produces knitted garments for
exporting purposes. Company offers a complete range of products for men, women and
children. Now the group companies have a perfect grip in the domestic market with branded
woven clothes. The main types of knitted garments are in the following patterns.
Knitted Products
T- Shirts
Sweat Shirts
Polos
Boxes Shirts
Cardigans
Tank Top
Sports Wear
Pyjama Set
Skirts
Rompers
Body Suit
Woven Product Brands
Vitomine
Ronal
Woods Valley
Campsvink
LUV
Orions
14 Organizational Study at SCM Garments Pvt. Ltd.
15 Organizational Study at SCM Garments Pvt. Ltd.
Chapter 3
ORGANIZATION STRUCTURE AND CHART
3.1 PLANNING IN THE COMPANY
A proper planning is the back born of success in SCM Garments Pvt. Ltd. The
process ensures the quality, time keeping and customer satisfaction. Company is working
with the key strength of quality assurance and recognition, both of these derived from the
implementation of the long term vision of the company. From the vision it is clear that the
company is working to meet the quality of product for customers through on time approach
and innovative production methods.
Enquiry
SCM Garments Pvt. Ltd. is properly established in the industry and the buyers
approach the company with their needs. The new project may come through online method
or direct approach through some dealers of the buyer within the country. Both are acceptable
for the company. Marketing team of the company is very conscious about the buyer, for this
they keep a follow up process about the leading buyers in the market. If the buyer is
acceptable then company will move to price negotiation and garment costing.
Garment Costing
The garment costing identifies the cost of a single product after including all the
specification of the buyer like printing, embroidery, label and other required accessories.
Then this price is shown to the buyer for approval. If the price is approved by the buyer then
the order will process otherwise there will be some price negotiation with the buyer and the
company will quote a final value. Then either the buyer agrees and continues with the
contract process or disagrees and stops the contract process.
16 Organizational Study at SCM Garments Pvt. Ltd.
Then acceptance of sample proceeds to sending of order information to the company
in detail. The order details from buyer will include the pattern of the garment,
measurements, quantity, colour, fabric quality and GSM, stitching and labeling pattern,
delivery time etc. It will include each and every minute point about the order. Then company
checks for the production capacity available in the units or hire it from others. By these
processes the company accepts the order and seeks for purchase order.
The purchase order contains the bank details of the buyer, agent of the buyer in the
domestic market if any, the letter of credit number and letter of credit date etc. If all these
legal documents are correct then sample production will start. The documents will contain
the details regarding penalties due to delayed delivery, payment etc.
Sample production
After all the above steps the order comes in the hand of company as whole. Then
company starts planning of production for ensuring the time delivery and quality assurance.
Next is the development of fix sample. This is a sample which has the measurements. If all
measurements are correct then samples with required printing, embroidery or label. All these
steps need approval from the buyer. So the time is divided into these processes accordingly.
Within a specific period the fix sample approval and sample approval will obtained from the
buyer. For this a coordinated working of marketing, merchandising, fabric, yarn, store, QAD
and sample department is necessary.
Production of garment in bulk is the upcoming process in the company. The sample
garment produced is utilized for production process. Before bulk production a pre
production sample stitched. This samples will approved by the merchandising team assigned
for the specific buyer. If that is perfect then the bulk will produced.
All the pre production sample and bulk production is based on the time statistics
obtained to the production manager. A planned status sheet will circulate among the
department heads of production, fabric, store, yarn and QAD. The planning sheet will speaks
the dead line allotted for them. It is prepared by the allotted merchandising team. The
departments will do their duties within the time allotted and report daily to the
17 Organizational Study at SCM Garments Pvt. Ltd.
merchandising team. The production unit will show the daily production status and the
department is having their own planning to finish the task before the stipulated time.
The packed product is the output from the production department. The shipping of
the product is through the port of Sri Lanka and till there the Thoothukkudi port of Tamil
Nadu carries the cargo. The planning is needed in this step also, because there are weekly
ones shipping from Thoothukkudi to Sri Lanka. So the production and packing should finish
before that deadline. So initially this date will take into consideration by the merchandising
team for set the time for departments.
All the above process of planning ensures the time specified by the buyer. The
quality ensured by quality controllers of each department and the QAD’s. The coordinated
working of each department is the success of the SCM Garments.
18 Organizational Study at SCM Garments Pvt. Ltd.
3.2 ORGANIZATIONAL STRUCTURE WITH ORGANIZATIONAL CHART
19 Organizational Study at SCM Garments Pvt. Ltd.
CEO
Adm
inis
trat
ion
HR
D
epar
tmen
t
Mar
keti
ng
Mer
chan
disi
ng
Sam
plin
g
Pur
chas
e &
S
tore
Fab
ric
Fin
ance
QA
D
Log
isti
cs
Pro
duct
ion&
P
lann
ing
MD
Yarn Purchase
Reception
Transportation
Securities
EDP
Canteen/Code of Conduct
House Keeping
Fig. 3.1 Organizational Chart
3.3 FUNCTIONAL AREA ANALYSIS
Functional area of an organization is the departments existing there. A department
is a working group combined together for performing certain functions of similar nature.
The process of division of enterprise into different parts is broadly called departmentation.
The objectives of departmentation are to i) specialize activities ii) simplify managerial skills
iii) maintain control groups with-in well defined areas.
The SCM is working with eleven specific departments. Their independent and
interdependent working makes the company to achieve its vision. The departments are
Administration, Human Resource, Marketing, Merchandising, Sampling, Purchase & Store,
Fabric, Finance & accounts, Quality Assurance, Production and Planning and Logistics.
The method of departmentation in SCM Garments is ‘departmentation by
function’. Under this method, the departments are created on the basis of specified functions
to be performed. Activities related to a function are grouped in a single unit with a view to
give a well defined direction to the whole group. Functional departmentation is the most
widely employed basis for organizing activities and is present in almost every enterprise at
some level in the organization structure as it lead to improve planning and control of the key
functions on which the survival and growth of the enterprise depends.
20 Organizational Study at SCM Garments Pvt. Ltd.
Administration
This is the basic department which is working for the overall functioning of the
organization.
Functions
Reception
The basic enquiry about the company is fulfilled through the reception department.
Transportation
The company provides transportation facility to the workers who are in need of this.
The timing of the transportation is available in each unit and the employee can use the
facility.
Securities
EDP
The Electronic Data Processing unit is working for rectifying the errors of electronic
equipments of the company. In the production unit all the machines are electronic and errors
on any of them cause loss for the company. Daily checking of all these machines are ensured
by this department. The necessary correction is doing for the perfect working of all the
systems. All departments are working with the help of autonomous computer system. The
perfect workings of these are also important. This is also ensured by the EDP team.
House Keeping
Canteen, Hostel and Code of Conduct
The canteen facility is available for all staffs and workers of the company. Ladies
and gents hostel are available with all necessary requirements for the employee well being.
There exists a specific code of conduct for the employees. This is also maintained by the
administration department working in the company. The exact following of this helps to
ensure the proper working.
21 Organizational Study at SCM Garments Pvt. Ltd.
Yarn Purchase
Yarn purchase for production is maintained by the administration wing. The quantity
yarn required for production informed by the production department head and the same
quantity will be purchased by the yarn department. The yarn department has also contact
with the merchandising team for the process planning. The purchase of yarn is the first step
of production. So it is a must to ensure that the yarn department fulfills the activity assigned
at the right.
22 Organizational Study at SCM Garments Pvt. Ltd.
H R Manager
H R in Charge
H R Assistant
Staff Department staffs
Human Resources Department
In SCM Garments Pvt. Ltd. HR department is the one which deals with
recruitment, selection, Training, performance appraisal, grievance handling, Counseling etc.
The recruitment of office staffs are through personal interview method and campus
recruitment. Whenever a vacancy in any department reported to the HR department then a
mail will circulate among the staffs mentioned about this and the HR accepts staff
references. The staff reference is a major resource for finding best staff for the company. If
it is not possible then news paper advertisement will use for recruitment process. The
campus recruitment among the textile courses provides technically equipped students they
required less training to cop up with the standard.
There is no recruitment for the top level of administration. No direct entry to the
managerial level post. The company will recruit manager trainees and subsequently they
become the manager of a department. All such recruitment is done by the HR department.
During the training period there a performance checking session at the end of each
month. At this time the ability of trainee to adapt the situation will be clear to the HR officer
and provides adequate instructions to improve the ability.
23 Organizational Study at SCM Garments Pvt. Ltd.
Fig. 3.2 H R Department Structure
Yearly a performance appraisal program conducted by the HR department and In
this all staffs will rate by the senior staffs, junior staffs and colleagues. This rating is based
on their one year performance. For this a one to one discussion with all staffs and a
performance appraisal form will circulate among the staffs for rating. There is increment in
salary and the best rated staff will get reward for their performance. This ensures a whole
hearted working towards the job allotted for each person. This will be during the period of
December- January of every year.
The handling of attendance is another duty of the HR department. The company
implements biometric attendance reader and this reads the thumb impression of each staff
for recording attendance. There is another attendance system in each department and for
which the HR department employs one staff in that particular department. The attendance
recorded by them passes to HR department. Finally the HR department passes this
attendance report to the finance and accounting department for calculation of payroll.
The key role of the HR department is employee retention. Now SCM Garments is
running with employee retention of more than 95%. This shows the efficient working of HR
department in handling the employee related activities.
Objectives
Recruit and select specific employees for fulfilling the organizational needs.
Provide adequate training for the employees for attaining the target assigned to them
Facilitate employee retention and improvement through performance appraisal
programs.
Handling of grievance of employee and make necessary actions to resolve that. This
ensures the employee satisfaction and faith towards the management.
Provide counseling for employees who are in need of that. For this check with the
performance of the employee and collect feedback from the head of the department.
This improves the confidence of the employee
24 Organizational Study at SCM Garments Pvt. Ltd.
To create and utilize able and motivated workforce to accomplish the basic
organizational goal.
To establish and maintain sound organizational structure and desirable working
relationship among all the members of the organization.
To secure the integration of individual or group within the organization by
coordination of the individual and group goals with those of the organization
To create facilitates and opportunities for individuals or group development so as to
match it with the growth of the organization.
To attain effective utilization of human resources in the achievement of
organizational goals.
To identify and satisfy individual and group needs by providing adequate and
equitable wages, incentives, employee benefit and social security and measures for
challenging work, prestige, recognition, security and status
To strengthen and appreciate the human assets continuously by providing training
and development programs.
To create an easy to approach format for the employees in their critical situations.
25 Organizational Study at SCM Garments Pvt. Ltd.
Marketing Manager
Assistants Merchandising department
Assistants QCs
Marketing Department
It consists of one marketing manager, merchandising head of each merchandising
team, quality checking team and buyer wise assistants to both marketing and merchandising
team.
Objectives
Communicate with the buyer
Marketing team works as the intermediary between buyer and company and the
merchandising team works for communication between marketing team and the
production, sample or accessories department for internal communication.
Ensure the reliability of the buyer.
Working with Managing Director and CEO for finding the price of the product
before starting a new deal.
Take orders from the buyer.
Collect details regarding the style, design, fabric pattern, quantity, quality, stitching
pattern, type accessories required, number of tags required and time bound for
completing the work etc.
Give order to the merchandising team with all measurements for sample production
Negotiate with the buyer after the satisfactory sample production for getting
permission for bulk production.
26 Organizational Study at SCM Garments Pvt. Ltd.
Fig. 3.3 Marketing Department Structure
Pass production details to the merchandising team and to the production team for
starting production.
Finding of correct shipping agent
Steps of Marketing Process
1. Answer to the enquiry
All the enquiry of the buyer must be solved by the marketing team. The
enquiry may be through internet or through the buyer’s local agent. The
initial queries should solve at this point.
Ensuring of the reliability of the buyer.
2. Garment Costing and Price Negotiation
The cost of a single garment should calculate by considering each and every
simple portion into mind.
Quote the cost of the garment to the buyer.
If the price is acceptable by the buyer then collect the order confirmation
from them.
If there is any change in the price then try to reach a negotiable price for both
and then go for confirmation.
3. Order Confirmation
It will include the quantity of production, its quality, pattern, measurement,
date of arrival of finished product
It will include the bank details of the buyer and all the legal documents which
support the production process.
4. Identification of Merchandising team and plan the production
Once an order is ready the handle it over to a specific merchandising team
with all the details regarding the deal.
Plan the time accordingly to finish the task before the dead line.
27 Organizational Study at SCM Garments Pvt. Ltd.
Merchandising Manager
Merchandising team 2 to
Jr. Merchandisers
QCsAssistants
Merchandising team 1 Merchandising team 8
Sr. Merchandisers
Jr. Merchandisers
QCsAssistants
Sr. Merchandisers
Jr. Merchandisers
QCsAssistants
Sr. Merchandisers
…
Merchandising Department
The merchandising team is working as a link between in-house and the buyer. When
a new product proposal reached at the merchandising team from the marketing team then all
the remaining processing is handled by this team. At SCM there exist eight different teams
of around forty members in each.
The merchandising team plays the key role in dealing with the buyer orders. When a
new order comes to the marketing team they do the initial operations and agreed the order of
production. The next is the merchandising team for looking after the whole process of the
order from fabric purchase to shipping.
The marketing head passes a project to the merchandising manager and from there it
allocates to a particular head in merchandising team. There exist 8 different teams with
28 Organizational Study at SCM Garments Pvt. Ltd.
Fig. 3.4 Merchandising Department Structure
different projects. For a new assignment the merchandising team conducts a meeting with
sample department head, production supervisor, QAD staff, store head, fabric head and
marketing head. During this time they analyze the exact planning of the production and find
out the problems that may occur during the time of production and necessary solutions for
the same. This is known as ‘Style Meeting’. The style meeting also discusses the pattern of
product and their measurement details. Then according to this the sample production and
bulk production.
The daily details related to a particular buyer will handled by the particular team in
merchandising and they discuss with buyer for further details. Every department reports to
the merchandising team about the improvement in their task and finalization of their coming
processes.
Objectives
Take orders from the marketing team
Plan the production based on the allotted time – For a project the buyer will specify a
deadline. Based on the time available the merchandising head plan the whole
process. The planning is in such a way that any delay in production will not affect
the delivery process.
Dispatch the order to the concerned departments for making the sample production
Conduct a style meeting to identify the steps in the process and does feasibility study
of the assignment. The identification of problems during the production and ways to
resolve that. The style meeting includes merchandiser, QAD, production unit in
charge and supervisors of the concerned lines of production.
Development of fix sample for measurement fitting
Give order to sample department for sample production and contact with fabric and
purchase department for purchase of necessary accessories.
Follow up with the buyer based on quality and specifications.
29 Organizational Study at SCM Garments Pvt. Ltd.
Manager
Workers
QCs
Sample Department
This department consists of two departments in charge and number of workers. This
department is similar to that of a production department.
Objectives
Identify all the requirements of the buyer
Preparation of sample product
Collect sample fabric, accessories from fabric and store department
Produce sample of each part (sample fabric colour, design, pattern, stitching
style, size, labels etc)
Seek approval for each sample.
Produce pre production sample and check for fix sample in a dummy.
Step 1: In this the sample garment which ensures the measurement of the product.
This is known as ‘fit sample’.
Step 2: For a product there must be fabric colour, printing pattern. Embroidery work,
labels, buttons, extra style fittings etc. All these will be included in the second type
of sample. This sample is a final pattern for the product. The approved pattern passed
to merchandising team and subsequently it reaches the production department. This
is the live pattern for production process.
Check the quality of the product in each and every step of production
Hand over the sample to the merchandising department
30 Organizational Study at SCM Garments Pvt. Ltd.
Fig. 3.5 Sample Department Structure
Roles and Function of department members
1. Department Manager
Collect the sample requirements from the marketing team.
Seek for fabric and accessories from the fabric and store departments.
2. Workers
Make sample of separate parts of the product
Different sections of workers exists
Cutting, stitching, checking, ironing and packing.
Make finished sample according to the order from the department in charge.
3. Quality Controllers
For each line (cutting, stitching, ironing) there exist QCs.
Ensure the product quality and buyer specification.
31 Organizational Study at SCM Garments Pvt. Ltd.
Store in charge
Data entry Checking team
Order follow up team
Purchase coordinatorStore keeperAccounting team
Delivery section Goods checking
Purchase/Store Department
In this department two store in charge, an account team, data entry team, purchase
coordinator, store keeper and checking team. There is an order follow up exists after the
purchase coordinator. The delivery of purchased accessories to every department is
accomplished by the person under store keeper.
Objectives
Purchase accessories other than fabric and yarn for production
Checks the quality of the accessories purchased and passes it for storing.
Keep an account for the purchase and find necessary fund from the main accounting
department
Keep details regarding the amount of accessories purchased, quantity issued for the
production unit, remaining quantity to be issued for production, available accessories
in the store department.
Find the accessories other than fabric and yarn in a product and purchase it from the
concerned dealer.
Billing of the purchased materials.
Store the accessories and issue it to the production unit on demand
32 Organizational Study at SCM Garments Pvt. Ltd.
Fig. 3.6 Purchase/ Store Department Structure
Dept. in charge
Supervisors QCs
Workers
Fabric Department
This department consists of four fabric in charge, buyer wise supervisors and QCs.
Under supervisors there are number of labours.
Function of the department
Purchase of knitted fabric.
Check for quality of the fabric
Buyer wise fabric data keeping
Store the fabric for sample and bulk production.
33 Organizational Study at SCM Garments Pvt. Ltd.
Fig. 3.7 Fabric Department Structure
Finance Manager
Unit wise accounting team ESI/PF
Staffs
ISO ERP
Finance and Accounting department
This department is dealing with the overall financial activities of the company. For
getting the exact financial processing of each department an accounting subunit is working
in each department.
Objectives
To make the company eligible for all funds, loans such as Technological
upgtradation fund (TUF’s) and thus take the advantage of government support.
Provide financial information for planning of various company functions.
Helps for good decision making with financial reporting, planning framework,
benchmarking, training, consolidated, budgeting and analysis.
Calculation of wages of employees by taking attendance report from HR department.
Calculation of financial ratios and thus analyze the performance of the company.
Regulate the funds for training, visits, development of staffs and taxation.
Development of physical infrastructure of the estate in accordance with corporate
priorities
To reduce cost( functional coat) by analyzing financial performance
Facilitate banking activities
34 Organizational Study at SCM Garments Pvt. Ltd.
Fig. 3.8 Finance and Accounting Department Structure
Manager
Sr.QCs
Jr. QCs and Trainees
Reduction of interest rates
Quality Assurance Department
This is one of the most important among departments. The quality of the product
has very impact in the existence of the whole system. All the products are for exporting
purpose, so it should keep that norms correctly. The quality of product served reflects in the
further development of the business. The SCM Garments has a strict QAD for checking each
and every step of production. For this there exists one department head and more than
twenty five quality checking officials.
Function of the Department
Quality checking starts before taking a new assignment
Take part in the style meeting and discuss quality parameters
Work in group with all other departments
Keep representatives in all other departments
Check the samples and accessories for sample production.
In the production department random checking of bulk production
Check the quality of fabric, ensure the yarn count are correct
35 Organizational Study at SCM Garments Pvt. Ltd.
Fig. 3.9 Quality Assurance Department Structure
Unit in charge
Asst. Unit in charge
Line Supervisors
Cutting Stitching Checking PackingIroning
Workers
QC SupervisorAccounting
Production Department
This department deals with the production of cloths for exporting purposes. The
production department takes orders from the marketing team who has direct relation with the
buyers. This department consists of one unit in charge, one assistant unit in charge, nine
supervisors, two clerical staff and labours.
Quality Policy
The quality policy of the production department is
“Stipulated Quality with Continuous Improvement to maximize the productivity and
galvanizing for Customer Satisfaction”.
Achievement of this is through coordinated activities in the unit.
Department Structure
36 Organizational Study at SCM Garments Pvt. Ltd.
Fig. 3.10 Production Department Structure
Objectives
There exists a perfect planning and marketing team before reach the production
section. They decide the quantity, quality, time duration for finishing a task, the design and
all the buyer needs. The production department produces sample products for customers and
bulk production after getting the approval from the buyers.
The focus of the production department is to deliver quality assured product within
the specific time limit and ensures the production will satisfy the objectives laid by
the planning department.
Monitoring of the entire production process
Controls the quality produced
Production flow maintenance
Contact with fabric and accessories departments for getting necessary materials for
production of finished goods.
Whenever the unit in charge got a new assignment of production, it will pass
towards the Asst. unit in charge and then to the supervisors. The unit in charge is
responsible for every work in this department. The problem related to delay in
production or employee shortage will handled by the marketing department on
request. Any complaint regarding machinery or electronics equipments will
corrected by the machinery department and the EBD. Even though production of
material is an independent task this department is interdependent with all other
departments.
The production consist of two different forms
1. Pre production Sample : In this a sample of the product (say 50nos.) will produced.
The customized production is possible in this unit. So the buyer explains all the
requirements to the marketing team and subsequently the production department.
Sample of each work will show to the merchandising team. The colour pattern,
embroidery style, painting format etc. The entire buyer needs will include in the
product. Then combine the parts, make the product and seek for final approval from
merchandising team. Then fix sampling in a dummy and ensures the measurement
37 Organizational Study at SCM Garments Pvt. Ltd.
accuracy. If the sample is acceptable by the buyer the next stage of production
happens. Otherwise new sample produced with all added features of the buyer. The
new sample should follow all the above steps of checking.
Thus it follows three steps before bulk production. The order form, style
meeting (Quality check and analysis of the feasibility of the production) and pattern
checking.
2. Bulk Production : The approved product prepares in a bulk manner. The production
is based on the need of the buyer.
INPUT TO OUTPUT FLOW
Input (Cotton knitted fabric)
Output (Export quality finished cloths)
38 Organizational Study at SCM Garments Pvt. Ltd.
Cutting unit
Pattern trace upPaste size sticker
Cutting unit
Stitching unitOver lock, flat lock, singer
Checking unit
Ironing unit
Packing unit
Removal of waste threads
Cleaning of removable dirt
Measurement checking
Pattern trace up
Tag fixation (price tag, offer tag etc)
Fabric quality check
Label Stitching
Hanger pack/Solid Pack/Assort pack
Fig. 3.11 Production Process
Production Process in detail
Input - Cotton knitted fabric
Output - Export quality finished cloths
Stage 1
1. The raw material is the cotton knitted fabric and required accessories.
2. It is received from their own knitting unit.
Stage 2
1. Cutting section.
2. Checking of cloth quality before start productions
3. The measurements will given by the supervisor to the worker, which is given by the
marketing followed by the merchant team.
4. Materials cut according to the measurement and paste size tag for identification.
Stage 3
1. Stitching section
2. Special embroidery work, stone work, printing work, sequence work etc.
3. Stitching of labels- it includes the labels showing the size of the garment, the
washing time precautions, the heat resistance of fabric purity of fabric etc.
4. Stitching of garments as different parts. Make necessary folding and locks.
5. Three basic stitching exists i.e., over lock, flat lock and singer.
Stage 4
1. Checking section
2. Check for dirt, oil drops, stitching error etc. The final finishing and removal of
unwanted thread materials.
3. Cleaning section remove minute dirt and mistakes.
39 Organizational Study at SCM Garments Pvt. Ltd.
4. QC supervisor checks for the perfection of the product. Mistakes will report to the
unit in charge.
5. Stitching mistakes will move back for correction.
Stage 5
1. Ironing section
2. Use boiler steam iron boxes for ironing.
3. Folding of clothes after ironing.
Stage 6
1. Identify the packing style that the buyer required.
2. The price tag, offer tag etc. will punch during this phase.
3. Based on the country the buyer belongs the price tag will differ.
4. Size wise packing as well as quantity wise packing.
5. Some basic types of packing are Solid pack (Single colour and single size) and
assort pack (Multi colour and multi size). Packing type is based on the buyer
requirement.
In SCM Garments there exists a separate planning unit for production planning. They
decide the objectives for production, which include the time statistics, the quantity of
production etc. This department will have contact with other departments for collecting
required information. There exists both inward and outward communication in the
department. In the inward communication the details of production will pass by marketing
department. During outward communication the requirements of production department will
know by other departments. The planning will do before starting a bulk production. A bulk
production order will contain the shipping date. So all the process between cutting and
stitching should do between this time. The unit in charge will plan the step by step
production and keep a daily status table for verification.
The production department structure is the one which has the specific organizational
structure. It follows a hierarchical structure. The workers require separate attention and for
the same this structure is appropriate. In the supervisor level, there exists a QC staff for
40 Organizational Study at SCM Garments Pvt. Ltd.
ensuring the quality and the errors will report to the unit in charge. This unit is a
semiautomatic one and uses some of the available technologies for stitching. The
supervisors are all experienced in their field, so the hierarchical structure is sufficient for
attaining the target.
The staffing is done by the company itself. The higher level staff (up to supervisor
level) is appointed through interview process. The stitching unit consists of both contract
workers and others. The contract workers work under a contractor who took the contract of
production from the company. Here the contractor decides the workers for finishing his job.
The wages of this staffs will controlled by an accounting department working in this section.
The workers get additional wages for overtime working. All the workers in this department
are trained. The training for workers provided by another unit of SCM working at
Coimbatore. The harmonious working place and the stress less interaction of supervisors
improve the efficiency of workers.
The controlling by authorities is appropriate to the workers. There workers got
repeated job and this make them boring. So the interaction among the employees is based on
this concept and this makes an efficient result for the firm. The production department has
control over the quantity and quality of production. The supervisors are responsible for the
quantity and the QC staff is responsible for the quality. The overall control is done by the
unit in charge.
41 Organizational Study at SCM Garments Pvt. Ltd.
Logistics department
Logistics management is critical for any setup that deals with movements of physical
goods and resources. The company has many buyers and the systematic and ordered data
keeping of all these buyers is necessary for accurate product delivery. So this department
performs well in fulfilling this purpose. ERP logistics software helps the companies to
perform logistics functions easily and at a reduced price.
The company uses the ERP system known as “Visual Gems” for coordinating the
activities among different departments. This centralized system ensures the availability of
data in every department and accuracy of data. If any mistakes occurred during the time data
entry then the system will easily identifies and the management can take required actions
immediately.
Some of the benefits of ERP logistics software programs are as follows:
Operational efficiency
The very purpose of logistics is to supervise transportation and associated function.
Anybody in the department should be able to say the status of a good at a particular point of
time. This will make the logistics function more meaningful.
The typical problems could be something like this. The persons in charge of the
goods in transit would not have conveyed the status to the concerned person. Even if it was
conveyed it would not have been recorded properly and periodically. The main problem lays
in information coordination. These can be solved through a centralized database system like
ERP. ERP ensures that there is no lacuna in communication part as things are entered
automatically into the systems. The manual operations are definitely not devoid of errors
and it could cause havoc on the fortune of the company especially when there is a
miscommunication.
ERP logistics software makes a note of the movement of goods as and when they
take place. Since they are entered at several outlets it becomes accessible everywhere. This
42 Organizational Study at SCM Garments Pvt. Ltd.
ensures there is no discrepancy in recording the status of goods. The information can be
crosschecked repeatedly. Such counter checking will help in identifying the errors if any.
Communicating with other departments
The department of logistics needs to regularly update and answer queries raised by
the others. Since they deal with movement of goods their services are required for everyone
right from purchases department to sales department and others. Prior to ERP intervention
there was no proper means of supplying the required information to the companies because
the logistics department themselves are not aware of the status of the goods at all times.
Even if they were aware it required a lot of maneuvering and procedural delays in eliciting
the required information. Some of the factors were beyond the control of Logistics
department themselves. ERP logistics software has removed these drawbacks in two ways.
Firstly it had done away with the inherent defects of the logistics department itself. Secondly
it has paved way for the other departments to obtain the required information from logistics
department without even contacting them as everything is available in the common database.
43 Organizational Study at SCM Garments Pvt. Ltd.
Chapter 4
SWOT ANALYSIS
SWOT analysis is the evaluation of available Information concerning the Business
environment in order to identify internal strengths and weaknesses, and external Threats and
Opportunities.
SWOT analysis groups key pieces of information into two main categories:
Internal factors – The strengths and weaknesses internal to the organization.
External factors – The opportunities and threats presented by the external
environment to the organization.
SWOT analysis may be used in any decision-making situation when a desired end-state
(objective) has been defined. SWOT analysis may also be used in pre-crisis planning and
preventive crisis management. It can also be used in creating a recommendation during a
viability study.
Advantage of SWOT analysis
The importance of SWOT analysis lies in its ability to help clarify and summarize
the key issues and opportunities facing a business. Value lies in considering the implications
of the things identified and it can therefore play a key role in helping a business to set
objectives and develop new strategies. The ideal outcome would be to maximize strengths
and minimize weaknesses in order to take advantage of external opportunities and overcome
the threats. For example, the environment may present an opportunity for a new product but
if the company does not have the capacity to produce that product it may either decide to
invest in new plant and machinery or to just steer clear.
The biggest advantages of SWOT analysis are that it is simple and only costs time to
do. It can help generate new ideas as to how a company can use a particular strength to
defend against threats in the market. If a company is aware of the potential threats then it
can have responses and plans ready to counteract them when they happen.
44 Organizational Study at SCM Garments Pvt. Ltd.
The following is the SWOT analysis of SCM garments.
Helpful
to Achieving the objective
Harmful
to Achieving the objective
Inte
rnal
Ori
gin
Strengths
• Infrastructure & support of group
companies
• Support of the location &
Availability of labour
• Customized products
• Efficient supply chain management
• Clear planning of production
• High quality and punctuality in
delivery
• Strong management with an
experience of more than two
decades.
• Existing buyers
Weakness
• Heavy work load in
production unit
• Overtime working to
meet the target
• Unorganized production
department
Ext
ern
al O
rigi
n
Opportunity
• High demand from the foreign
market
• Use and throw nature of foreigners
and availability of bio-degradable
product in the company
• Recession
Threats
• Large number of
competitors
• Electricity problem of
Tamil Nadu
45 Organizational Study at SCM Garments Pvt. Ltd.
Fig. 4.1 SWOT analysis
Strength
Infrastructure: SCM Garments Pvt. Ltd rise to the top as a manufacturer &
exporter of knitted and woven garments has been marked by a fully-integrated
set-up for knitted garments manufacturing, with all the processes done in-house.
Support of twelve production plants to meet the target of the projects available to
the company.
Strong and dedicated management with an efficient working experience in the
textile industry over more than two decades.
An efficient Supply Chain Management to take care of every stage - from
procurement to product delivery.
A meticulous Business Planning & Management system which makes sure
streamlined methods is followed across the value chain.
Support of the location. Tirupur is the textile pool of Indian textile industry with
the advantage of skilled labour at low cost.
Awareness of buyers from existing strong buyer list. SCM Company has a
renounced buyer list with the quality and good service provided by company. So
the well known buyers will become an advertisement for the company.
Weakness
In SCM Garments, working time in the production department is around 10 hours
in a normal day. This makes the workers tired and reduces the productivity. This
becomes a weakness of the company when mistakes increased. But ensuring the
quality more number of checking needed. Thus sometimes time taken for
production increases.
Heavy work load in production department: The production department faces too
much work load to meet the time specified by the buyers. So for this a hectic
time should maintain for completing the assigned task of them.
Most of the workers in the production department are contract based. They got
daily wages based on the piece rate. So the dedication of the worker will be more
46 Organizational Study at SCM Garments Pvt. Ltd.
in increasing the number of products but not in high quality. So ensuring quality
more number of quality controllers is required in the production unit.
Opportunities
The exporting is the main business of SCM Garments Pvt. Ltd. Now the foreign
market is in high need of quality products. India is famous for quality product at
cheaper price. So the buyers are attracted to this market. In the Indian market
Tirupur is famous for high quantity and quality production of textile. So this
becomes a great opportunity to grow more into the market.
In the foreign situations they prefer use and throw clothing. For this purpose they
insist on biodegradable fabric for dress materials. SCM can provide this quality
materials and this attracts more foreign buyers to the company.
The recession gives some opportunity to this organization. Before the recession
time the company is filled with orders from existing buyers. No chance for taking
new buyers due to shortage of production capacity. But now the existing
customers reduce the quantity and thus company got new reliable buyers. This
increases the market name of company and in future these buyers can provide
more orders and that can meet by the newly opened production unit of the group.
Threats
Large number of players in the market. Now the attraction of the market is high,
and number of players comes in the market.
The electricity shortage and implementation of strict power cut of two hours by
the government. The industry requires support of electricity for the working of
machinery. But due to the shortage of electricity the Tamil Nadu government
implements two hour power cuts in every day. This pressures the company for the
usage of generators and this increases the cost of production.
47 Organizational Study at SCM Garments Pvt. Ltd.
Chapter 5
SUGGESTIONS AND CONCLUSION
5.1 ACADEMIC APPLICATION AREAS
This is a project work entitled Organization study is the practical frame work of the
academic syllabus. This project gives the idea about what theory means in the working
environment.
1. In the management process the key concept are planning, organizing, staffing,
controlling, directing etc. The entire concept becomes clear in the production unit
study of the company. The production unit is the visible part in my organization and
their working and coordination with other department is clear with this study.
2. The HR activity of the company is another area under study. How the employees are
selected and managed are the crucial area in this study. The major HR activity in this
company is methods for employee retention. This provides high experienced staffs
within the company.
3. The crisis management in the production department. In certain situations like yarn
shortage, electricity problem etc are present in the company. The yarn shortage
changes the whole planning of the production department. So for meeting the dead
line provided by the buyer the company charts new plan.
All these are some of the areas which can contribute best in the application of the theory
in the practical field. We studied how HR is working, but what are the practices for their
working can be identified through this study. Thus the study provides great exposure in
the practical field of management.
48 Organizational Study at SCM Garments Pvt. Ltd.
5.2 FINDINGS AND SUGGESTIONS
Findings
• Dedicated employees with the support of the management – Due to this the SCM
Garments is one among the top 5 market players in the exporting industry field of
Tirupur.
• Evaluation of the performance of employees on a regular basis improves the quality
of working – During the period of December and January the employees are
evaluated based on their performance and provides salary according to this. This is
one of the best ways to improve employee dedication.
• High retention of employees - The retention of employee in the company is around
95%.
• Around 10 hours working schedule of production department make workers tired
• There is no shift facility for the production department workers and staffs even
though the duration of working hours is high.
• Leave facility of employees are comparatively low.
• No special celebrations during the festive season.
Suggestions
• Introduce shift facility in the production unit.
• Include leisure facilities during festival times. This increases the employee employer
relationship.
• The company has a good vision for implementing Dthis company can develop
mission and objectives.
49 Organizational Study at SCM Garments Pvt. Ltd.
5.3 LIMITATION OF THE STUDY
1. The December January season is the peek working time of the company. So the
number of employee visited is less.
2. This a private limited company, so the financial data of the company is not available
for studies.
3. Due to the policy of keep the internal information secret the officials are not able to
give statistical data to prove the decisions and marketing.
5.4 CONCLUSION
SCM Garments Pvt. Ltd is a company having high vision and global perspective to
meet the diverse market conditions. Due to many tough situation such as recession, dollar
fluctuation etc. many garments units had to give up their long ambitions. But inspire of all
these challenges, SCM Garments was able to stand against the rough times and strive harder
and can gain more in the market. It is all because of its definite and farsighted vision within
a strong mould of culture and values. The promoters and management are fully focused on
the company’s continuous improvement in the market.
The key strength of the company is the team work and focused perspective for
attaining the organizational goal. The department heads are working to reach this destiny
and they make a good working team for this purpose. This integrated working helps the
company to face the external economic weaknesses. The economic slowdown makes add
some weakness to the company, but this provides some opportunity too. This helps to find
more buyers rather than the existing team.
The power of settled vision and supportive values are visible from the gradual
growth of the company. The strengths of the company are well settled and this can challenge
any economic situation and make a profitable market for the company.
50 Organizational Study at SCM Garments Pvt. Ltd.
REFERENCES
[1].Koontz, Harold., and Weihrich, Heinz. (2008). Essentials of Management, 7th ed.,
New Delhi: Tata McGraw- Hill.
[2].Drucker .Peter F;.“Management -Tasks,Responsibilities,Practices”; Allied
Publishers Pvt. Ltd; 2007.
Websites
[1].http://www.scmgarments.com
[2].http://www.scmgroups.com
[3]. http://www.ibef.org
[4].http://business.mapsofindia.com/india-industry/textile.html
51 Organizational Study at SCM Garments Pvt. Ltd.