Total Time Allowed: 20 minutes MIS (M.COM) Total Marks: 10

1. Which competitive strategy can be supported with an information system?

a. Price/cost leadership b. Differentiationc. Market specialization d.All of the above

2. A business case can be made by an appeal to:a. Facts b. Fearc. Faith d. All of the above

3. A solution to dealing with either intangible costs or benefits in a business case is to use:

a. Cost/benefit computations b. time value of moneyc. Proxy variables d. None of the above

4. In value chain analysis, a firm's suppliers are linked to it by:a. Outbound logistics b. inbound logisticsc.Reverse chaining d. None of the above

5. Which competitive threat or challenge can be addressed with an IT based response?

a. Price competition b. New entrants to the marketplacec. Increased supplier bargaining power d. All of the above

6. A reason for the productivity paradox is:a. End-user development. b. Time lagsc.Mismanagement d. All of the above

7. Often the biggest increases in productivity results from increased:a. System competence b. System efficiencyc.System effectiveness d. System value

8. If a firm's supplier's bargaining power increases, the firm may suffer lower profits due to:

a. Increased costsb. Lower prices for finished goods or servicesc.Decreased market share d. None of the above

9. Implementing an existing process with a computer-based IS, is ________ that process.

a. Automating b. Informatingc.Reengineering d. None of the above

10. The intensity of the five forces determines:a. What the exit strategy isb. How many customers there arec. How long the competitive advantage will lastd. How sustainable the profitability will be