3 1 brief intro to iso55000
TRANSCRIPT
-
8/11/2019 3 1 Brief Intro to ISO55000
1/37
The Woodhouse Partnership Ltd 2014
ISO 55000 - What, Why and How
John WoodhouseManaging Director, TWPL
UK Expert Representative, ISO 55000 Development
Project Chairman, PAS 55 Development
February 2014
An introduction to the firstinternational standard for
asset management
-
8/11/2019 3 1 Brief Intro to ISO55000
2/37
The Woodhouse Partnership Ltd 2014
Your course leader
Summary CV
CEO and Managing Director, The Woodhouse Partnership Ltd since 1995 Founder, Fellow & Chair of Experts Panel, Institute of Asset Management UK Expert Representative, ISO PC251 developing ISO 55000
Project Director, BSI PAS 55 development
Development Director, IAM Competency Requirements Framework v1 Director, SALVO Project (Strategic Assets: Lifecycle Value Optimisation)
Member of UK Safety & Reliability Society for 30 years Author of Managing Industrial Risk, Publ. Chapman & Hall, 1993
Prior career with Shell (UK, Netherlands, Brunei, Norway) then seniormanagement (Director) role in Kvaerner Engineering UK
John Woodhouse MA, FIAM, MSaRS
-
8/11/2019 3 1 Brief Intro to ISO55000
3/37
The Woodhouse Partnership Ltd 2014
What is (good) Asset Management?
Sweating the assets?
Maintaining them?
Purchasing or creating the rightassets in the first place?
-
8/11/2019 3 1 Brief Intro to ISO55000
4/37
The Woodhouse Partnership Ltd 2014
Hierarchy of assets & systems
Corporate/OrganizationManagement
Manage Asset Portfolio
Manage Asset Systems/Networks
Manage individual Assets over their Life Cycles
Activitiesefficiency &effectiveness
System performance,cost & risk optimization
Capital investment optimizationand sustainability planning
Keeping stakeholders happy
System performance,cost & risk control
Portfolio investmentperformance & compliances
Typical priorities & values
-
8/11/2019 3 1 Brief Intro to ISO55000
5/37
The Woodhouse Partnership Ltd 2014
150 years gestation
19thCentury
Industrial revolution: specialisation of roles
but an Engineer was also a businessman, communicator & leader
20th Century
Vast improvements in technologyand efficiency
Increased specialisation: deeper but narrower knowledge
1970s onwards
Departmental silos and conflicting KPIs creating ineffectiveness
Slow realisation that the whole jigsaw puzzle needs re-assembly
-
8/11/2019 3 1 Brief Intro to ISO55000
6/37
The Woodhouse Partnership Ltd 2014
Earliest UK attempts
1970 UK Department of Industry established the Committee for Terotechnology(from Greek Terein' meaning to care for).
A combination of management, financial, engineering, building and other practices
applied to physical assets in pursuit of economic life cycle costs.Involves systematicapplication of engineering, financial, and management expertise in the assessment of the
lifecycleimpactof an acquisition (buildings, equipment, machines, plants, structures) on the revenues and
expenses of the acquiring organization. Practice of terotechnology is a continuous cycle that begins with thedesignand selectionof the required item, follows through with its installation, commissioning, operation, and
maintenanceuntil the item's removaland disposaland then restarts with its replacement.
1975 The committee published Terotechnology. An introduction to the managementof physical resources
1977 BSI BS3843 Guide to Terotechnology (the economic management of assets)Last updated in 1992, by British Institute of Managements
Asset Management Group
-
8/11/2019 3 1 Brief Intro to ISO55000
7/37 The Woodhouse Partnership Ltd 2014
Wake-up calls in N.Sea O&G
North Sea oil & gas
1stUK oil 1975 (Hamilton Bros)
BP Forties field started 1976
1stdecade: massive development
1980s production costs c.$15/barrel
1. Oil price crash1980 $40/bbl
1987 $10/bbl
Oil pricedrop
2. Piper Alpha disaster1988 167 died
-
8/11/2019 3 1 Brief Intro to ISO55000
8/37 The Woodhouse Partnership Ltd 2014
The response
Piper Alpha - Cullen Report:
106 recommendations. By 1993all substantially implemented.
Included goal-based safety case forevery installation, and ALARPconcept.
1994 BP Mature ASsets Team (MAST)Given total responsibility for asset life cycle valueimprovement: achieved 20% cut in production costs(100 million) and 4-year life extension, deferring270 million of decommissioning costs.
1995 Shell Asset Management business model Defines company-wide AMPolicy Defines specific asset (business unit) Mandatefrom CEO
with decision-making authorities & budget freedoms Single point of accountability (Asset Holder) for delivering
asset life cycle value in line with business goals Establishes asset life cycle management plans (ARP) Creates culture of a small company with the resources of
a big one
1993 CRINE ProgrammePan-industry Cost Reduction in the New Erareport identified scope for radical efficiencyimprovement & tax reform.
-
8/11/2019 3 1 Brief Intro to ISO55000
9/37 The Woodhouse Partnership Ltd 2014
The results
By 2001, offshore industryaccidents reduced by >75%
Asset systems uptime (5 platforms) Total operating cost per platform
By 2004, unit production costsreduced to c.$5/barrel
-
8/11/2019 3 1 Brief Intro to ISO55000
10/37 The Woodhouse Partnership Ltd 2014
Meanwhile, down under
1984-7 South Australian public sector True cost of services and Cost and timing ofasset replacement reports (Dr Penny Burns) resulting in a first, brief, governmenttask force on Asset Management.
1988 Nick Greiner, new Premier of NSW, stated that government should run asefficiently as the private sector: first NSW Water Industry seminar on AssetManagement
1993 First NSW Public Sector Total Asset Management Manual
1995
New Zealand Asset Management
Support group (NAMS) established
2002 NAMS International InfrastructureManagement Manual published
With thanks to Dr Penny Burns AM History project
-
8/11/2019 3 1 Brief Intro to ISO55000
11/37 The Woodhouse Partnership Ltd 2014
And in North America
1988 US National Council on Pubic Works Fragile Foundations report
1999
US DOT Asset Management Primer published
2000
ASTM Property Management Systems guidelines
2004 Canadian NRCC publishes first Municipal Infrastructure
Asset Managementguide
2009
PSAB 3150 requirement for public assets amortized valuationCanadian Asset Managers Network (CNAM) founded
With thanks to Tom Smith, Univ. Wisconsin
-
8/11/2019 3 1 Brief Intro to ISO55000
12/37 The Woodhouse Partnership Ltd 2014
Capital Investment,Design & Projects
WORKADMIN
Preventive, Detective& Corrective WORK
Work programmeSCHEDULING
Data Collection
Inspection& CBMProblem/Oppty
INVESTIGATION
EVALUATIONof Solutions
CHANGEMgmt
$$
$$
$
CONTINUOUSIMPROVEMENT
cycle
Problem/OpptyIDENTIFICATION
Externalreporting
Operating &
MaintenanceStrategies
Asset Managementprocesses
Resource PLANNING& Work DEFINITION
Materials
RESOURCEADMIN
Labour
-
8/11/2019 3 1 Brief Intro to ISO55000
13/37 The Woodhouse Partnership Ltd 2014
Critical systemic enablers
People factorso Structure & responsibilitieso Leadershipo Competencieso Cross-disciplinary teamwork
Risk managemento Asset criticality & risk registerso Asset health & deterioration mgmto Risk-based decision-making
Information managemento Single source of truth asset registero Data, information & knowledge management systemso Work & resource planning & management systems
-
8/11/2019 3 1 Brief Intro to ISO55000
14/37 The Woodhouse Partnership Ltd 2014
First cross-industry standards
1994 Institute of Asset Management (IAM) founded
1995-99 Rapid growth - mostly in post-privatisation utilities(after initial easy efficiency gains, what next?)
2000
Established corporate platforms for Asset Management
debate, membership and Council
2002
IAM project started to document good assetmanagement practices:
25 organisations involved
BSI Publicly Available Specification template chosen2004 IAM/BSIPAS 55 published
Optimized management of physical assets
Part 1: Requirements specificationPart 2: Implementation guidance
-
8/11/2019 3 1 Brief Intro to ISO55000
15/37 The Woodhouse Partnership Ltd 2014
Elements of PAS 55
4.3 Asset management strategy,objectives & plans4.3.1 Asset management strategy4.3.2 Asset management objectives4.3.3 Asset management plans4.3.4 Contingency planning
4.4 Asset management enablers &controls4.4.1 Structure, authority & responsibilities4.4.2 Outsourcing of asset management activities4.4.3 Training, awareness & competence4.4.4 Consultation, participation & communication4.4.5 Asset management system documentation4.4.6 Information management4.4.7 Risk management4.4.8 Legal & other requirements4.4.9 Management of change
4.6 Performance assessment &
improvement4.6.1 Performance & condition monitoring4.6.2 Investigation of asset-related failures,incidents & nonconformities4.6.3 Evaluation of compliance4.6.4 Audit4.6.5 Improvement actions4.6.6 Records
4.7 Management review
4.1 General requirements
4.2 Asset management policy
4.5 Implementation of asset management plans4.5.1 Life cycle activities4.5.2 Tools, facilities & equipment
Plan
Do
Check
Act
PAS 55:2008Management
System
-
8/11/2019 3 1 Brief Intro to ISO55000
16/37 The Woodhouse Partnership Ltd 2014
BSI PAS 55:2008
2006 IAM maturity scale & assessment tool developed
2007 Industry regulator OFGEM made PAS55 compliance
a requirement for gas & electricity networks
2008: Major update: internationalise & broaden50 organisations15 industry sectors10 countries1300 suggestions!
2009: Spanish version
2011: French, Chinese, Russian, Dutch
& Portuguese versions
Now major international best seller: 2012 update or ISO?
-
8/11/2019 3 1 Brief Intro to ISO55000
17/37 The Woodhouse Partnership Ltd 2014
ISO 55000 development
ISO PC251 committee:
Started in 2011 (BSI proposal, based on PAS 55)
30 participating countries + 14 observer status
Argentina (IRAM)Australia (SA)Belgium (NBN)Brazil (ABNT)Canada (SCC)
Chile (INN)China (SAC)
Colombia (ICONTEC)Czech Republic (UNMZ)Finland (SFS)France (AFNOR)
Germany (DIN)India (BIS)Ireland (NSAI)
Italy (UNI)
Japan (JISC)Korea, Republic of (KATS)Mexico (DGN)Netherlands (NEN)Norway (SN)
Peru (INDECOPI)Portugal (IPQ)
Russian Federation (GOST R)South Africa (SABS)Spain (AENOR)Sweden (SIS)
Switzerland (SNV)United Arab Emirates (ESMA)United Kingdom (BSI)
United States (ANSI)
Armenia (SARM)Austria (ASI)Costa Rica (INTECO)Denmark (DS)Hong Kong (ITCHKSAR)Hungary (MSZT)Iceland (IST)Iraq (COSQC)Israel (SII)Malaysia (DSM)Morocco (IMANOR)New Zealand (SNZ)Slovakia (SUTN)Thailand (TISI)
Observers
-
8/11/2019 3 1 Brief Intro to ISO55000
18/37 The Woodhouse Partnership Ltd 2014
Development process
Publication10thJan 2014
Each meeting = 5 days durationFinal one (Calgary): 80 participants
Londonplanning
Nov 2010
Month
StageNWI
proposal
-
8/11/2019 3 1 Brief Intro to ISO55000
19/37 The Woodhouse Partnership Ltd 2014
The resulting standards
ISO 55000 Overview, principles and keyterms in Asset Management
ISO 55001 Asset management: management
systems - requirements
ISO 55002 Guidance for implementation ofISO 55001
PlusISO 17021*part 5 Asset Management competency
requirements for auditors of ISO 55001
*Conformity assessment: requirements for bodies providing audit & certification of management systems
www.ISO55000.info
-
8/11/2019 3 1 Brief Intro to ISO55000
20/37
The Woodhouse Partnership Ltd 2014
Scope of management system
Corporate/OrganizationManagement
Manage Asset Portfolio
Manage Asset Systems/Networks
Manage individual Assets over their Life Cycles
AssetManagement
System
Activitiesefficiency &effectiveness
System performance,cost & risk optimization
Capital investment optimizationand sustainability planning
Managing stakeholder expectations
System performance,cost & risk control
Portfolio investmentperformance& compliances
Typical priorities & values
-
8/11/2019 3 1 Brief Intro to ISO55000
21/37
The Woodhouse Partnership Ltd 2014
ISO55001 requirements for management system
A t t f AM
-
8/11/2019 3 1 Brief Intro to ISO55000
22/37
The Woodhouse Partnership Ltd 2014
Asset ManagementResources, Processes,
Competencies,
& Technologies
Development Plan forAMcapabilities
Asset (life cycle)Management Plans
Asset ManagementObjectives &
Strategies
Asset Management Policy
Organization Strategic Plan
Renew/Dispose
Maintain
Utilize
Acquire/Create
Operation & Control ofLife Cycle Activities
A management system for AM
Cont
inualimprovement
Continualimprovement
Where arewe going:therefore
whatto do,whenand
why
Whodoes it,and how
Assetcapabilities
input tostrategies &
objectives
Deliverycapabilities
input tostrategies &
objectives
Continual improvementin AM processes &
capabilities
-
8/11/2019 3 1 Brief Intro to ISO55000
23/37
The Woodhouse Partnership Ltd 2014
ISO 55001 elements in PDCA layout
Lif l i i i l
-
8/11/2019 3 1 Brief Intro to ISO55000
24/37
The Woodhouse Partnership Ltd 2014
Life cycles: generic principles
Requires multi-disciplined teamworking De-siloing of the organisation and its culture
Decision-making and Key Performance Indicators to favourtotal business impact over not localised, short-term interests
-
8/11/2019 3 1 Brief Intro to ISO55000
25/37
The Woodhouse Partnership Ltd 2014
Institute of Asset Management
www.theIAM.org
-
8/11/2019 3 1 Brief Intro to ISO55000
26/37
The Woodhouse Partnership Ltd 2014
IAMs Maturity Scale (PAS 55)
PAS55
co
mpliance
good example answers
28elements
120questions
Mostly just beyond PAS55
C k JW B i
-
8/11/2019 3 1 Brief Intro to ISO55000
27/37
The Woodhouse Partnership Ltd 2014
Current work: JWs Bow-tie.
!"#$%&%'&"##$% &'(')$*$(%
+%, -(.$/$(.$(%01 2$345'60$ #%'(.'3.7
89:() %;$
6'#-2# -( /0'2$
?(%$)3'4,(
@/4*-A'4,( '(.
?((,='4,(
Convergenceto a joined-up, managedsystem for asset management
Divergencebest appropriatepractices (context-dependent)
U i th b ti
-
8/11/2019 3 1 Brief Intro to ISO55000
28/37
The Woodhouse Partnership Ltd 2014
Using the bow-tie
?(-4'0
#1#%$*'42
3$=-$B
+C)'/ '('01#-#D7
Roadmap
?E@FFGGH
I$3452'4,(
HJ
K(.$3#%'(. %;$ ("'&%)&
LJ?.$(4M1 +%,%-.'&0$'.-() /3'242$#
NJ I;'00$()$O -((,='%$O > /&+%&(0 ,1#1&/
PJQ,'.*'/ > 1#$,%#%'&
234%-1%5> +%$%.&
Developing Optimizing
0 1 2 3 4 5
IAM SAM t l d Q&A t
-
8/11/2019 3 1 Brief Intro to ISO55000
29/37
The Woodhouse Partnership Ltd 2014
IAM SAM tool and Q&A set
Good for simple self assessments & basic ISO 55001 gap analyses
Not so good for objective external reviews & business improvement planning
Not adequate for formal certification purposes
F l tifi ti
-
8/11/2019 3 1 Brief Intro to ISO55000
30/37
The Woodhouse Partnership Ltd 2014
Formal certification
Accredited certification authorities onlye.g. BSI, LR, DNV, BV
ISO 17021 audit process compliance
NEW:
ISO 17021-5 requirement for subject matter expertise inasset management
IAM & GFMAM role in defining adequacy of suchexpertise
BUT ISO 17021
-
8/11/2019 3 1 Brief Intro to ISO55000
31/37
The Woodhouse Partnership Ltd 2014
BUT ISO 17021 means
Certification assessors are not allowed toprovide any guidanceon how to close
the gaps. They also cannot have any relationshipwith any other provider of consultancy
services.
-
8/11/2019 3 1 Brief Intro to ISO55000
32/37
The Woodhouse Partnership Ltd 2014
TWPL Improvement planningAssessment
Life Cycle Costing
Projects & resource prioritisation
Major project delivery/completions
Minor projects evaluation & delivery
Mtce/Ops feedback into projects
Risk evaluation & management
NowNow I n 1 yearI n 1 year I n 3I n 1 year I n 3I n 3-5 year syear syear s
Projects & Investment
Maintenance processes
Supply chain processes
AM processes section
R d d l t
-
8/11/2019 3 1 Brief Intro to ISO55000
33/37
The Woodhouse Partnership Ltd 2014
Roadmap development
Existing corporategoals & objectives
AM teamworkshops
Assessment results
Quick (
-
8/11/2019 3 1 Brief Intro to ISO55000
34/37
The Woodhouse Partnership Ltd 2014
Effort&results
e.g. AM educationprogramme
e.g. LCC methodsadoption
e.g. Shared risk/reward alliancing
Sensitive linkage #1
Exploring a new topic during peakimplementation effort for another
Sensitive linkage #2Rolling out the next initiative
while stabilising/embedding the previous
Achieving sustained, cumulative success
Wh t i b i hi d b thi ?
-
8/11/2019 3 1 Brief Intro to ISO55000
35/37
The Woodhouse Partnership Ltd 2014
Scottish Power 10% reduction in capital expenditure
20% reduction in O&M costs
22% increase in plant availability
25% reduction in forced outages
Hong Kong MTR
Train operating costs reduced by 20%
Train reliability: MTBF risen from 1000 Km to 3500 Km between failures
-30% network total cost of ownership (Nuon, Netherlands)-30% maintenance cost & +10% system availability (Copper mine, Chile)A$11M/yearbudget savings (New South Wales government)
Case studies at: www.twpl.com/?page=CaseStudies
China Light & PowerICE, Costa Rica*
*Winner of 1st IAM Asset ManagementAchievements award 2013
What is being achieved by this?
PAS 55 Certified
Closing Summary
-
8/11/2019 3 1 Brief Intro to ISO55000
36/37
The Woodhouse Partnership Ltd 2014
Closing Summary
An Asset Management Systemis a framework of control,
directional alignment, cross-disciplinary collaboration,optimization and continual improvement. It is not a software tool.
ISO 55001 provides a very valuable structure but:
It is only defines what needs to be done; not how (context dependent)
It defines competent asset management; not best practice
Line of sight alignment is a vital starting point
Optimization of strategies & plans is complex but very high value
The people, risk & information enablers have profound impact,especially in sustainment of the system
Closing the loop is, perhaps, hardest of all initially, but providesthe self-motivating engine once started.
ISO 55001 is just a checklist: the real value is found in betterintegration & optimization, in de-siloing and providing greater
clarity of focus
-
8/11/2019 3 1 Brief Intro to ISO55000
37/37
5553.//%.'.6%#%'&.(.7%#83("#
55539:;22