3 module a8 the chs in the sphere handbook handouts

7/26/2019 3 Module A8 the CHS in the Sphere Handbook Handouts

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Module A8 The Core Humanitarian Standard Handoutsin the Sphere HandbookWhat is the CHS and how, used in conjunction with other chapters of theSphere Handbook, can it enhance quality and accountability?

Handout 1: The Nine Commitments activity

Facilitator instructions

Cut these into strips and hand one out per participant so that a minimum of 18 are used (two per

commitment). Only hand out the statements, not the correlating commitments, which are here as a trainer

guide only and can be used to guide the activity debrief.

Commitment Statements

Commitment 1:

Communities and

people affected by

crisis receive

assistance appropriateand relevant to their

needs.

Assessment and analysis is a process, not a single event and, as time

allows, indepth analysis should be carried out. !he needs of affected

communities should not be assumed but identified through

assessments that engage them in an ongoing discussion to find

appropriate responses.

Adapt programmes to changing needs, capacities and conte"ts.

#olicies set out commitments which ta$e into account the diversity of

communities, including disadvantaged or marginalised people, and to

collect disaggregated data.


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Commitment 3:Communities andpeople affected by

crisis are not

negatively affected and

are more prepared,resilient and atris$ as

a result of

humanitarian action.

*ocal authorities, leaders and organisations with responsibilities forresponding to crises consider that their capacities have beenincreased.

Are strategies and actions to reduce ris$ and build resilience designedin consultation with affected people and communities+

nable the development of local leadership and organisations in theircapacity as firstresponders in the event of future crises, ta$ing steps

to ensure that marginalised and disadvantaged groups are

appropriately represented.

Commitment 4:

Communities andpeople affected by

crisis $now their rightsand entitlements, haveaccess to information

and participate in

decisions that affectthem.

nsure representation is inclusive, involving the participation and

engagement of communities and people affected by crisis at allstages of the wor$.

-f an organisation does not share information appropriately with the

people it aims to assist, this can contribute to misunderstandings and

delays, inappropriate pro'ects that waste resources, and negativeperceptions about the organisation that can generate anger, frustration

and insecurity.

Communicate in languages, formats and media that are easily

nderstood respectf l and c lt rall appropriate for different


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people affected bycrisis receivecoordinated,

complementary

assistance.

Are the programmes of other organisations and authorities ta$en intoaccount when designing, planning and implementing programmes+

#olicies and strategies include a clear commitment to coordination

and collaboration with others, including national and localauthorities, without compromising humanitarian principles.

Commitment 7:

Communities and

people affected by

crisis can e"pectdelivery of improved

assistance as

organisations learnfrom e"perience and

reflection.

raw on lessons learnt and prior e"perience when designingprogrammes.

#eople affected by crisis have also always been innovative in

adapting to changing circumstances and support could be provided to

involve them in a more systematic process of innovation and

development.

*ongerterm national staff are often $ey to preserving local$nowledge and relationships.

Commitment 8:

Communities and

people affected by

crisis receive theassistance they re/uire

f ete t d

0ale and female staff feel supported by their organisation to do theirwor$.

Are staff aware of support available for developing the competences

re/uired by their role and are they ma$ing use of it+


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Handout : case study investi!ation

Facilitator instructions

Cut and hand out one case study to each group of 34 people. !hey $ey message is that the C56, particularly

when read together with the 6phere technical minimum standards and #rotection #rinciples, can and does

support decision ma$ing, process and practice in very concrete terms. 6upport the groups7 presentations during

the debrief with additional ideas from the trainer notes below.

Group instructions

-n your group discuss how you can bring a higher level of /uality and accountability to the situation.

#lease list at least three ways you could improve the response 'ointly using the C56 commitments, 6phere

technical minimum standards and the 6phere #rotection #rinciples.

e ready to present your group7s findings.

Case study 1

2ithin 8 hours, seventeen international organisations arrive to provide assistance. One

organisation has called a meeting they are pressing the urgent need for emergency water andsanitation to be addressed. 9our organisation will attend the meeting but will advocate for

women and children to receive prioritised assistance at $ey locations. 9our initial

conversation with the head of this agency indicates that their focus will be on erecting latrinesand handing out bottled water for the time being.

Case study 2

A i $ t h i di t d th t th t i l t l h l d 0 th


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Case study 4

!he staple food items in 6arandeh are fish, tinned meat and yams. 0alnutrition levels arehigher in urban areas where poor /uality diets have become prevalent. 9our agency is goingto distribute high /uality emergency food rations, initially a dry ration and a hot meal when

energy supplies are reestablished and needs assessments indicate priority locations. As local

mar$ets have been devastated, you have put in a preliminary re/uest with your agency to shipsufficient /uantities of emergency food and readytoeat meals urgently.

Case study 5!he medical system is in crisis. -nternational medical teams have been contacting the

0inistry of 5ealth via their national health departments. 6everal medical teams are ready todeploy immediately and will be selfsufficient throughout their stay.


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Case study 9

After your agency undertoo$ a 'oint rapid needs assessment, analysis indicated that thegreatest needs were concentrated in 6arandeh7s second city, elphia an some of its largerrural centres. 6toc$ reports indicate that there should have been 4,:::


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3. (rotection (rinciples& #rotection #rinciples #rinciple 1 (ensure response is appropriate and will not e"pose

people to harm through action or inaction), #rotection #rinciples #rinciple ? (ensure assistance meets the

needs of all, especially vulnerable groups, in this case particularly the young, the elderly, those unwell dueto the disaster, and those re/uiring water to continue medical treatment for e.g. 5-I).

Case study 2. !uick assessment has indicated that the government is completely overwhelmed. "ore than #$%

of schools have reported damage. &t is currently the long break and many children are unaccounted for. 'he

(ducation "inister has appealed for help in getting the classrooms ready for the school year which is due tostart in )$ days. You have a well*established relationship with the "inister and would like to support this

proposal, but hundreds of people have begun moving towards those schools still standing, seeking

accommodation, food, medical treatment and water.

1. C%& Commitments& Commitment 1 (1.1, 1.?. 1.3, 1., 1.4, 1.D), Commitment ? (?.1, ?.?, ?.3, ?.D),

Commitment 3 (3.?, 3.3, 3.4, 3.D)

a) !ogether these commitments stress that understanding of the conte"t and the immediate needs are

paramount. Organisations must be able to put their mandate, s$ill and resource biases aside and respond to the need.2here gaps are found, organisations should be brought in which are e/uipped to respond. Commitment 3 stresses the

need to wor$ within local disaster plans (evacuation to school centres may be an e"ample) but also to support local

leaders to plan e"it strategies and early recovery to ensure people are safely able to return to their homes and that

children7s mediumlong term education is ta$en into account.

?. 'ecnical minimum standards& 0inimum standards relating to settlement and shelter will be useful. !he

group should consider 6helter and 6ettlement standard 1& 6trategic #lanning (p. ?F, guidance notes 1, 3, , D,

G and F), 6helter and 6ettlement 6tandard 3& Covered *iving 6pace (p. ?48, guidance notes ?, 3, D, 1:).

!his group is chiefly to e"amine C56 commitments relating to provision of assistance based on need, in a

timely fashion which does not replace or 'eopardise e"isting structures. As such, minimum standards whichsupport lifesaving activities should be included in ways which address the crosscutting themes of gender,

older people and persons with disabilities. -n particular, any minimum standard guidance notes cited by the

hi h t th d f hild i di t i id d t bl


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?. 'ecnical minimum standards& !his group is chiefly to e"amine C56 commitments relating to provision of

assistance based on need, in a timely fashion which does not replace or 'eopardise e"isting structures and

does not bring harm as a result of untested and inappropriate innovations. As such, minimum standards whichsupport early recovery activities (especially food security standards) should be included in ways which

address the crosscutting themes of disaster ris$ reduction, gender, psychosocial support, older people and

persons with disabilities.

3. (rotection (rinciples& #rotection #rinciples principle 1 (ensure response is appropriate and will not e"posepeople to harm through action or inaction), #rotection #rinciples principle ? (ensure assistance meets the

needs of all, especially vulnerable groups, in this case particularly the young, the elderly, the displaced and

those from marginaliEed groups. #rotection #rinciples principle (assist people to claim their rights, access

available remedies and recover from the effects of abuse) will also ensure recovery and rehabilitation.

Case study 4. 'he staple food items in /arandeh are fish, tinned meat and yams. "alnutrition levels are higher

in urban areas where poor !uality diets have become prevalent. Your agency is going to distribute high !uality

emergency food rations, initially a dry ration and a hot meal when energy supplies are re*established and needs

assessments indicate priority locations. s local markets have been devastated, you have put in a preliminary

re!uest with your agency to ship sufficient !uantities of emergency food and ready*to*eat meals urgently.

1. C%& Commitments& Commitment 1 (1.1, 1.?, 1.3, 1., 1.4, 1.D), Commitment ? (?.1, ?.?, ?., ?.D, ?.G),Commitment 3 (3.1, 3.?, 3.3, 3., 3.4, 3.D, 3.G), Commitment (.1, .?, .3, ., .G), Commitment 4 (4.1,

4.?, 4.). Commitment D (D.1, D.?, D.3, D.) is also relevant, by ensuring coordination with other actors in the

food sector, including the private sector, host government and other humanitarian response sectors such as

2A65 and health.

a) !hese commitments underscore the need to understand clearly the priority needs of diverse groups within

the community, to engage with vulnerable groups and other groups to ensure the food needs of the most vulnerable

are met in an appropriate way without replacing local support structures or creating dependency. #articular attention

should be paid to how these commitments support the minimum standards in achieving positive food security and

t iti t


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Case study 5. 'he medical system is in crisis. &nternational medical teams have been contacting the "inistry of

3ealth via their national health departments. /everal medical teams are ready to deploy immediately and will be

self*sufficient throughout their stay. +oreign nurses, doctors and medical students have started arriving in thecapital with supplies. s a medical e-pert with your organisation, you are particularly concerned about cholera,

but there are so many possible and likely negative health scenarios, you are not sure where to begin given that

most e-perienced local medical professionals have emigrated.

1. C%& Commitments& Commitment 1 (1.1, 1.?, 1., 1.D), Commitment ? (?.1, ?.?, ?.3, ?., ?.4, ?.D, ?.G),Commitment 3 (3.3, 3., 3.D, 3.G, 3.8), Commitment (.3, .D), Commitment D (D.1, D.?, D.3, D.4, D.D),

Commitment 8 (8.1, 8.?, 8.3, 8., 8.4, 8.G, 8.8)

a) !he main focus of this scenario is the assessment and analysis of the health needs of the community, the

capacity of the local systems and the recruitment, capacity and coordination of newly arrived responders. 6upportinglocal health capacity is an essential part of a health response. Agencies will need to wor$ within e"isting structures,

including staffing and importation of medicines, and often these systems will be wea$ or wea$ened by the crisis.

@roups should loo$ at ways to support capacity to build future systemic resilience to health crises. !hey should also

address the issue of technical standards of foreign practitioners and the /uality and consistency of care afforded topeople affected by crisis.

?. 'ecnical minimum standards& !he minimum standards in 5ealth Action will give considerable technical

support to this scenario, particularly around staffing and support to strengthen the e"isting health structures of

the country. 6ee 5ealth 6ystems standard 1& 5ealth 6ervices elivery (p. ?FD, guidance note ?, , G, 8),5ealth 6ystems standard ?& 5uman esources (p. 3:1, guidance notes 1, ?), 5ealth 6ystems standard D&*eadership and Coordination (p. 3:G, guidance notes 1, ?, 3), ssential 5ealth 6ervices standard 1&

#rioritiEing 5ealth 6ervices (p. 3:F, guidance notes 1, ? = here there are strong lin$ages to Commitments ?, 3

and around /uality of care and technical e"pertise), ssential 5ealth 6ervices = control of communicable

diseases standard 1& Communicable isease #revention (p. 31?, guidance note 1), ssential 5ealth 6ervices =

control of communicable diseases standard 3& Outbrea$ etection and esponse (p. 31D, guidance notes 1, ?).

3. (rotection (rinciples& #rotection #rinciples #rinciple 1 (ensure response is appropriate and will not e"pose

l t h th h ti i ti ) # t ti # i i l # i i l ? ( i t t th


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?. 'ecnical minimum standards& 0inimum standards on


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Case study 8. Your organisation has emergency stockpiles in the capital of #,$$$ kits containing soap, water

purification tablets, stoves, tents, blankets and mos!uito nets. You can get more as soon as the port and airport

are declared operational. You have sent one colleague on a 5oint rapid needs assessment to determine theseverity of need. 'he findings won0t be in for at least three days. lready, the local media is starting to publish

stories of ocal leaders have come to your office to ask for assistance; some have brought

gifts, others have asked to distribute items your organisation can bring in. Your family and neighbours you are

from /arandeh have told you that people are beginning to get frustrated with the lack of help.

1. C%& Commitments& Commitment 1 (1.1, 1.3, 1., 1.D), Commitment ? (?,1, ?.?, ?.), Commitment 3 (3.1,

3.3, 3., 3.4, 3.D, 3.G), Commitment (.1, .?, .3, ., .4), Commitment 4 (4.1, 4.?, 4.3, 4.4). Commitment

D (D.?, D.)

a) !he $ey issues to consider are the balance between timely and premature response in order to save lives(based on lac$ of detailed analysis of solid data), and the need to manage e"pectations of the community. @roups

addressing this scenario should find a case for either acting or waiting. 6ome of the issue they might consider are

whether there are sufficient stoc$s to do a blan$et distribution, or whether a targeted distribution to vulnerable

groups, which would ta$e time to identify, might e"pose them to further harm. Another consideration is the /ualityand uniformity of items and whether in a sensitive postconflict country such as 6arandeh, whether ine/uitable or

delayed distribution of commodities might cause ruptures within the community. -nvolvement of the community and

deep inclusion in planning the response is vital, as is communication of the plans and development of a strong and

credible complaints mechanisms. A third consideration is around the need to coordinate


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?. )inimum standardson shelter and


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Handout " #optional$: comparison %ith the &ormer Sphere Core Standards

Facilitator instructions: cut out te cards and and te "ull set to eac ta#le

Core &tandard 1

#eoplecentred

humanitarian response

Core &tandard 2

Coordination and

collaboration

Core &tandard 3

Assessment

Core &tandard 4

esign and response

Core &tandard 5

#erformance, transparency

and learning

Core &tandard 6

Aid wor$er performance

C%& Commitment 1

Communities and people

affected by crisis receive

assistance appropriate and

relevant to their needs.

C%& Commitment 2


affected by crisis have

access to the humanitarian

assistance they need at the

right time.

C%& Commitment 3


affected by crisis are not

negatively affected and are

more prepared, resilient

and atris$ as a result of

humanitarian action.

C%& Commitment 4


affected by crisis $now

their rights and

entitlements, have access to

information and participate

in decisions that affect

them.

C%& Commitment 5


affected by crisis have

access to safe and

responsive mechanisms to

handle complaints.

C%& Commitment 6



coordinated,

complementary assistance.

C%& Commitment 7


affected by crisis can

e"pect delivery of

improved assistance as

organisations learn from

e"perience and reflection.

C%& Commitment 8



the assistance they re/uire

from competent and well

managed staff and

volunteers.

C%& Commitment 9


affected by crisis can

e"pect that the

organisations assisting

them are managing

resources effectively,

efficiently and ethically.

Module A8 The Core Humanitarian Standard in the Sphere Handbook Sphere Training Package 2015

3 module a8 the chs in the sphere handbook handouts

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