3-standar competency of nurse
TRANSCRIPT
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Competency Standards
An Australian Nursing Federation project funded by the Australian Government Department of Health and Ageing
for nurses in general practice
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Competency standards for nurses in general practice
An Australian Nursing Federation project unded by the Australian Government Department o Health and Ageing.The competency standards or nurses in general practice were developed by a University o South Australia projectteam led by Terri Gibson and Marie Heartfeld.
First published August 2005
Design by John Thrit Publishing
Printing by Agency Printing (Australia) Pty Ltd
Copyright 2006 Australian Nursing Federation
All rights reserved. No material may be reproduced, translated or reproduction or otherwise utilised without permissionrom the publisher.
ISBN: 0909599521
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Competency Standardsfor nurses in general practice
An Australian Nursing Federation project funded by the Australian Government Department of Health and Ageing
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Table of contents
1. Preamble ____________________________________________________________________ 5
2. Introduction__________________________________________________________________ 7
2.1 Generalpractice___________________________________________________________ 7
2.2 Nursesandgeneralpractice_________________________________________________ 8
2.3 Competencystandards_____________________________________________________ 10
2.4 Otherdenitions__________________________________________________________ 11
3. Competencystandardsorregisterednurses1ingeneralpractice______________________ 13
3.1 Overview_________________________________________________________________ 13
3.2 Rolestatementortheregisterednurseingeneralpractice_______________________ 14
3.3 AustralianNursingandMidwieryCouncilsnationalcompetency standardsortheregisterednurse____________________________________________ 16
3.4 Competencystandardsortheregisterednurseingeneralpractice________________ 16
3.5 Competencystandardsortheadvancedregisterednurse________________________ 16
4. Competencystandardsorenrollednurses2ingeneralpractice________________________ 25
4.1 Overview_________________________________________________________________ 25 4.2 Rolestatementortheenrollednurseingeneralpractice ________________________ 26
4.3 AustralianNursingandMidwieryCouncilsnationalcompetency standardsortheenrollednurse_____________________________________________ 27
4.4 Competencystandardsortheenrollednurseingeneralpractice__________________ 27
5. Resources____________________________________________________________________ 33
1Registerednurse(division1)inVictoria
2Registerednurse(division2)inVictoria
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Competency standards or nurses in general practice
Preamble
Theprojecttodevelopcompetencystandardsornursesingeneralpracticewasundedbythe
AustralianGovernmentDepartmentoHealthandAgeingandmanagedbytheAustralianNursing
Federation.AprojectteamromtheUniversityoSouthAustraliaandRoyalCollegeoNursing
Australia,ledbyMsTerriGibsonandDrMarieHearteld,developedthecompetencystandards.
Aprojectsteeringgroupguidedtheprojectandthemembershipincluded:
Julie Porritt AustralianDivisionsoGeneralPractice
Lyn LeBlanc AustralianNursingandMidwieryCouncil
Lynne Walker AustralianPracticeNursesAssociation
Maryanne Craker NationalEnrolledNurseAssociation
Victoria Gilmore AustralianNursingFederation
ThegeneralpracticeprojectwascompletedinFebruary2005andthecompetencystandardsare
nowavailableoruseinworkplaces,educationsettingsandotherproessionalenvironments.They
shouldbeusedasarameworkornursestobothassesstheirpracticeandtoguidetheirproessional
development.Thespecialistcompetencystandardsmustbeusedinconjunctionwiththecore
competencystandardsdevelopedbytheAustralianNursingandMidwieryCouncilandendorsed
bythenurseregulatoryauthorityineachstateandterritory.NursesinallsettingsincludinggeneralpracticeusetheAustralianNursingandMidwieryCouncilsCodeoProessionalConductor
NursesandMidwivesinAustraliaaswellastheCodeoEthicsorNursesandMidwivesinAustralia
(developedundertheauspicesotheAustralianNursingFederation,theAustralianNursingand
MidwieryCouncilandRoyalCollegeoNursingAustralia).
Theprocessordevelopingthecompetencystandardsornursesingeneralpracticeincluded:
consultationwithnursesandotherkeystakeholdersincitiesandtownsaroundAustralia;
reviewothecompetencystandardsortheadvancednurse;
observationonursesworkinginarangeogeneralpracticesettings;and
meetingswithexperiencedenrollednursesworkinginothersettingssuchaspublichospitals,
agedcareacilitiesandthecommunity.
Followinganalysisothedatacollectedduringtheconsultationandobservationphases,drat
standardswerepreparedandvalidatedduringaseriesomeetingsthatincludedrepresentatives
onursesworkingingeneralpractice,theiremployersandotherswithwhomtheyworksuchas
othergeneralpractitioners.Thiswasanessentialstepintheprocesstoconrmthatthecompetency
standardsrefecttheproessionalpracticeonursesworkingingeneralpractice.
Thecompetencystandardsornursesingeneralpracticearenowreadytobeused.Theyareauseul
rameworkrefectingnursingpracticeinthegeneralpracticesetting.
1.
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Introduction
Theollowingsectionsdescribethecontextinwhichnursingingeneralpracticetakesplaceand
thereisalsosomediscussionaboutthewaythatprimaryhealthcareprovisioninthegeneralpractice
settingisdeveloping.Anychangeswillinvolvenursesworkingingeneralpracticeandpreparationby
allhealthcareprovidersneedstobehappeningnow.
Backgroundinormationisalsoprovidedaboutotherissuessuchasthescopeopracticeornurses,
proessionalsupervisionoenrollednurses,andthemeaningotermssuchascompetencystandards.
2.1 General practiceGeneralpracticeisthecentreoprimaryhealthcareinAustralia.Generalpracticecontinuestohave
aocusonthehealthandwell-beingoindividuals,howevertherearegeneralpracticesthatare
expandinghealthservicesmorebroadly:(a)togroupsopeoplesuchasthoselivinginagedcare
acilitiesorpeoplelivinginthecommunitywithadiseasesuchasdiabetesmellitus;and(b)toa
population/publichealthapproachsuchasimmunisationprogramsandmanagementoinectious
illnessesinthecommunity.
PrimaryhealthcareinthissettingisprovidedtoAustraliansrombirthtodeath.Generalpractice
remainstherstpointocontactorthemajorityoAustralianswhentheyhaveanillnessoran
injury.Generalpractitionersplayanimportantroleinreerringpeopleorspecialistservicesincluding
medical,nursingandalliedhealthcare.
Ongoingcaretopeoplewithchronicillnessesanddisabilitiesisprovidedingeneralpracticeandit
maybeprovidedinconjunctionwithnursesandotherhealthcareemployeesworkinginthegeneral
practice.Thiscarecanalsobeprovidedinpartnershipwithspecialistmedicalpractitionersandwith
otherhealthcareproessionalssuchasnursesandalliedhealthcareprovidersineitherthepublicor
privatehealthcaresystems.
Otherprimaryhealthcareservicesthatareoeredingeneralpracticeincludehealthpromotionandillnesspreventioninterventionssuchashealthscreening,immunisation,andsmokingcessation
advice.Generallytheseareprovidedonanindividualbasisbutopportunitiesarebeingtakentooer
servicesinotherwaysaswellincludinggroupeducationsessionsandimmunisationclinics.
Qualitymanagementstrategiessuchasusingevidencebasedhealthcaretoimproveclinicaloutcomes
areincreasinglyeaturesohealthcareinthegeneralpracticesettingorbothnursesandgeneral
practitioners.Nursesandgeneralpractitionershoweverneedtheappraisalandevaluationskillsso
thattheycaneectivelyandecientlyusetheevidencebasedresourcesthatareavailabletothem.
2.
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Competency standards or nurses in general practice
Themajorityogeneralpracticesaresmallbusinesseswithgeneralpractitionersasthebusiness
owners.Somegeneralpracticesareownedbycorporationswhereallthoseworkinginthegeneral
practiceareemployeesorcontractedworkersincludingthegeneralpractitioners.
Fundingorgeneralpracticeisromamixopublicandprivatesources.Australiahasauniversal
insuranceschemeknownasMedicare.Generalpracticeshavetheoptiono:(a)bulk-billingpatients
ortheserviceprovidedandclaimingtheMedicarepaymentdirectlyromMedicareAustralia;or
(b)chargingthepatientaeeortheservicebeorethepatientmakesaMedicareclaim.Thiseemay
begreaterthantheamountclaimableromMedicaresothepatientmayberequiredtopaythegap.
2.2 Nurses and general practice
Bothregisteredandenrollednurseshavebeenemployedinsomegeneralpracticesormanyyears.
Nursesingeneralpracticehaveotenworkedinisolationromtheirnursingpeersalthoughthey
havebuiltstrongproessionalrelationshipswiththegeneralpractitionerswithwhomtheywork.This
nursingisolationpresentednurseswithchallengessuchasaccesstoinormationaboutavailableand
relevanteducationandresearchndingsthatsupportthedynamichealthcareenvironmentinwhich
theywork.Generalpracticecontinuestoevolveandnursingingeneralpracticehasalsoevolvedand
expandedandnursesinthatsettinghavetondwaystokeepupandmaintaintheircompetence.
Thescopeonursingpracticeisdenedasnursingpracticeorwhichnursesareeducated,
competentandauthorisedtoperorm3.Thehealthneedsoindividualsorgroups,theplacewhere
nursingcareisbeingprovidedsuchasingeneralpractice,theeducationothenurseprovidingthe
care,thepoliciesandprotocolsothehealthcareprovider,andrelevantlegislation,allinfuencethescopeopracticeornurses.
Registerednurseshavearangeoskillsandknowledgetheyuseinanyhealthcaresetting.Theskills
includepatientassessment,healthcareplanningandevaluationaswellastheabilitytoprovide
healthcareinterventions.Thebreadthopresentationsinageneralpracticesettingmayrequire
nursestoexpandtheirscopeopractice.
For example
Anexperiencedagedcarenursestartsworkingeneralpracticebutidentiesthatskillsand
knowledgeinchildhealthareneededasthegeneralpracticeprovidesservicestoapopulation
thatincludesmanyyoungamiliesaswellasolderpeople.Growthanddevelopment,
managementochildhooddiseases,immunisation,andasthmamanagementmaybesomeothe
areasinwhichthenurseidentiestheyhavelimitedskillsandknowledge.Thenursecoulduse
anyotheollowingtoassistwithdevelopingcompetenceinthechildhealtharea:
educationcourses;
supervisedclinicalexperience,and/or
refectivepracticeinconjunctionwithpersonalstudy,etc.
3FromQueenslandNursingCouncil1998Scopeonursingpractice:DecisionmakingrameworkQNCBrisbane
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Competency standards or nurses in general practice
Generalpractitionersandotheremployerscanworktogetherwithnursestoidentiywhenthe
nursesscopeopracticeneedstobeexpandedandhowthatexpansionwilltakeplaceegthe
generalpracticeplanningornursestoprovidewomenshealthserviceswouldworkwiththenurses
toensurethattheyarecompetentincludingcompletionotherequiredcourses,orexample,in
cervicalscreening.
ManyothenurseregulatoryauthoritiesinAustraliaaredevelopingdecisionmakingrameworks
toassistnursesandtheiremployerstoidentiythescopeonursingpracticeandexpanditwhere
necessary.4Decisionmakingrameworkscanalsoassistwithidentiyingtheproessionalsupervisory
arrangementsneededorenrollednursingwork.
Asrequiredinlegislation,enrollednursesworkingingeneralpracticearesupervisedbyregistered
nurses5.Supervisioncanbedirect,wheretheregisterednurseispresent,observes,workswithand
directstheenrollednurses,orindirectwheretheregisterednurseiseasilycontactablebutdoesnotdirectlyobservetheactivities.Thelevelosupervisionrequireddependsuponanumberoactors
including:theskillsandknowledgeotheenrollednurse;theacuityandstabilityotheperson
receivingthenursingcare;andthecomplexityothenursingcarebeingprovided.
Theseproessionalsupervisoryarrangementsmustbeinplaceirrespectiveoanyothersupervision
includingthatprovidedbyanemployinggeneralpractitioner.Ingeneralpracticesemployingenrolled
nurses,arrangementsorproessionalsupervisionshouldbedevelopedandguidelinespreparedto
assistboththeenrollednurseandthesupervisingregisterednurse.
Whilecollaborationwithhealthcarecolleaguesandwithindividualsandgroupsrequiringnursingcareisthehallmarkonursingpracticeinanysettingincludinggeneralpractice,registerednursesare
autonomoushealthcareproessionals.Bothregisteredandenrollednurseshavelawsandregulations
thatguidetheirpractice.Nurses,aslicensedproessionals,arerequiredtobeaccountableand
responsibleortheirownactionsandtheymustbeabletoidentiythenursingcareorwhichthey
havetheknowledgeandskillstoprovide.Itisalsoimportantthatnursesingeneralpracticeseek
outappropriateopportunitiestodevelopknowledgeandskillswhenthecareingeneralpracticeis
changingsuchasmoreresponsibilityortheeducationopeoplewithdiabetesandbeingprepared
orthisbycompletinganaccreditedcourse.
SignicantAustralianGovernmentsupportornursescommencedwiththeannouncementincluded
inthe2001/02AustralianGovernmentBudgetthatpracticeincentivepaymentswouldbeavailable
oreligiblepracticesemployingnursesingeneralpractice.Eligiblegeneralpracticeswereinrural
4Seewww.anmc.org.auorlinkstotheweb-sitesothenurseregulatoryauthorities
5NotethatinSouthAustralia,enrollednursescanapplytothenurseregulatoryauthorityorauthorisationtoworkwithoutthesupervisionoaregisterednurse
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10 Competency standards or nurses in general practice
andremoteareas,andinurbanareasoworkorceneediewherethereareshortagesogeneral
practitioners.FundswerealsoallocatedinthatBudgetorstrategiessuchas:
developmentoactsheetsaboutnursingingeneralpractice;
developmentomentoringresourcesornursesingeneralpractice;
supportornursingthroughtheDivisionsoGeneralPracticenetworkandtheAustralian
PracticeNursesAssociation;
provisionoup-skillingandre-entrynursingscholarships;
astudytoscopenursingingeneralpracticeincludingeducationalopportunities;and
developmentocompetencystandardsornursesingeneralpractice.
Nursesingeneralpracticeareoteninvolvedinthebusinessactivitiesothesmallbusiness.They
needtohaveknowledgeaboutthebusinessrequirementsincludingMedicareunding.Thisbusiness
knowledgeisnotacommoneatureonursingpracticeinmostothersettingsandnursesingeneral
practiceneedtoseekknowledgeromawiderangeosourcesincludingnetworksestablishedto
assistgeneralpractitionerswiththeirbusinessactivities.
Itmustbenotedthattheworkundertakenbynursesingeneralpracticeisshapedbythewaythat
servicesareremuneratedinthatsetting.Forexample,atthetimeowriting,thereareonlyalimited
numberonursingservicesorwhichMedicareclaimscanbemadeingeneralpractice6.
2.3 Competency standards
Nurseshaveusedcompetencystandardsastheirproessionalrameworksincethelate1980swhencompetencystandardsorregisterednursesandorenrollednursesweredevelopedbythepeak
nationalbodyresponsibleornursingregulationwhichisnowknownastheAustralianNursingand
MidwieryCouncil7.
Inthenursingproession,competencystandardsareusedorexampleby:
nursesastheproessionalrameworkagainstwhichtomeasuretheirownperormanceand
prepareaproessionaldevelopmentplansothatcompetenceismaintainedandenhanced;
nurseregulatoryauthoritiesineachstateandterritorytodeterminetheeligibilityopeople
applyingoralicencetopracticeasanurseandtoassessnursesrequiredtodemonstrate
continuingcompetence;
educationprovidersinboththehighereducationandvocationaleducationsettingsasthe
rameworkorcoursedevelopmentpurposes;and
employersorpositiondescriptionandperormanceassessmentpurposes.
6
AsatFebruary2005theseincludeitemsorwoundcare,immunisationandsomecervicalscreeningservices7Seewww.anmc.org.auorurtherinormationabouttheAustralianNursingandMidwieryCouncil
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Competency standards or nurses in general practice 11
TheAustralianNursingandMidwieryCouncilusesadenitionadaptedromthe2003glossaryin
theInternationalCounciloNursesrameworkocompetenciesorthegeneralistnursetodene
competenceasthecombinationoskills,knowledge,attitudes,values,andabilitiesthatunderpin
eectiveperormanceinaproessional/occupationalarea8.
TheAustralianNationalTrainingAuthoritywhichwas,untilJune2005,thenationalbodyresponsible
orvocationaleducationandtrainingusedtheollowingdenitions:
Competency(alsocompetence)theabilitytoperormtasksanddutiestothestandardexpected
inemployment;
Competency standardanindustry-determinedspecicationoperormancewhichsetsoutthe
skills,knowledgeandattitudesrequiredtooperateeectivelyinemployment;
Unit o competencyacomponentoacompetencystandard.Aunitocompetencyisa
statementoakeyunctionorroleinaparticularjoboroccupation.9
Competencystandardsusedbythenursingproessioncompriseadomainwhichistheoverarching
titleoraclusterocompetencyunitswithasimilartheme,andtheunitsocompetencyor
competencystandard.TheAustralianNursingandMidwieryCouncilsnationalcompetencystandards
includecompetencyelementswhicharesub-unitsotheunitocompetency.
Thecompetencystandardsortheadvancedregisterednurse,theregisterednurseingeneralpractice,
andtheenrollednurseingeneralpracticeincludecuesoreachotheunitsocompetencyand
thesearedesignedtoassistwithunderstandingthecompetencystandard.Thecuesincludedwiththecompetencystandardsshouldnotbeusedasachecklistalthoughtheyareaveryuseulguideto
assistwithassessingcompetenceieisthestandardbeingmetorwhatisrequiredtodemonstratethat
therequiredlevelocompetencyisbeingachieved?
2.4 Other defnitions
Thephrase,individualandgroup,hasbeenusedinthecompetencystandardssothatthereis
consistencywiththeAustralianNursingandMidwieryCouncilsnationalcompetencystandards.Itis
acknowledgedthatthetermgenerallyusedingeneralpracticeispatient,althoughinsomegeneral
practicesettings,clientisthepreerredterm.
8ANMC2004CommoncompetenciesorregisterednursesinWesternPacicandSouthEastAsianRegionANMCCanberra
9Seeglossaryonwww.anta.gov.au.TheAustralianGovernmentannouncedin2004thatANTAwouldbeabolishedandresponsibilitiestranserredbacktotheDepartmentoEducation,ScienceandTraining
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Competency standards or nurses in general practice 13
Competency standards for
registered nurses in generalpractice
3.1 Overview
RegisterednursesingeneralpracticemustmeettheAustralianNursingandMidwieryCouncils
nationalcompetencystandardsorregisterednurses.Inadditiontheyshouldmeetthecompetency
standardspreparedbythenursingproessionorregisterednursesingeneralpractice.
Someregisterednursesingeneralpracticewillbeworkingatahigherlevelandtheycanreerto
thecompetencystandardsortheadvancedregisterednurseinadditiontotheothertwosetso
competencystandardsrelevanttoregisterednursesingeneralpractice(iethenationalcompetency
standardsorregisterednursesandcompetencystandardsorregisterednursesingeneralpractice).
Registerednursesingeneralpracticewhoarepreparingtheirproessionaldevelopmentplanmayuse
thissetostandardsasaramework.
Otherregisterednursesingeneralpracticemayndthenursepractitionercompetencystandards
beingpreparedbytheAustralianNursingandMidwieryCounciltobeauseulrameworkagainst
whichtomeasureordeveloptheircompetence10.
Registerednursesingeneralpracticeworkingwithenrollednursesshouldbeawareotherelevant
competencystandardsorenrollednurses.Theymustalsoknowtherequirementsrelatingto
supervisionanddelegationonursingcare.Thisinormationcanbeobtainedromthenurse
regulatoryauthorityinthestateorterritoryinwhichthenurseinworking11.
3.
10SeeGardnerGCarryerJDunnSandGardnerA2005ReporttotheAustralianNursingandMidwieryCouncil:NursePractitioner
StandardsProjectANMCCanberra11Reertothelistoresourcesinsection5orcontactdetailsorthenurseregulatoryauthorities
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14 Competency standards or nurses in general practice
3.2 Role statement or the registered nurse in general practice12
Theregisterednurseingeneralpracticedemonstratescompetenceintheprovisionoprimary
healthcarecentredonindividualsandgroups,inaccordancewiththeireducationalpreparation,
proessionalnursingstandards,relevantlegislationandgeneralpracticecontextinanenvironmentcharacterisedbyunpredictabilityandindividualdiversityacrosstheliespan.
Whiletheroleotheregisterednurseingeneralpracticevariesaccordingtothepopulation
proleothegeneralpractice,thegeneralpracticestructure,andemploymentarrangements,the
registerednurseprovidesacombinationodirectclinicalcareandmanagementoclinicalcare
systemsinanenvironmentwhichisotenisolatedromothernurses.Thisrequiresthats/heworks
collaborativelywithothers,internalandexternaltothegeneralpractice,topromotehealthcare
centredonindividualsandgroups.
Insomegeneralpractices,theregisterednurseautonomouslyconductsclinics,healthassessmentsandchronicdiseasemanagementprogramsaswellascollaboratingwithgeneral
practitionersandothermembersothemultidisciplinaryhealthcareteamasdeterminedbythe
needsoindividualsandgroups,andtheregisterednursesscopeopracticeandemployment
arrangement.Theregisterednursemayundertaketheirnursingrolebothwithinandexternal
tothegeneralpractice,conductingassessmentsandhealthvisitsinthehomeand/oranother
communitysetting.
Therelationshipsbetweennursesingeneralpracticeandtheindividuals/groupsrequiringnursing
careusuallyextendsbeyondsingleepisodesocaretomeetingchanginghealthcareneedsand
prioritiesacrosstheliespan.
Theregisterednurseplaysapivotalroleinhealthpromotion,healthmaintenanceandprevention
oillnessthroughprovisionoevidencebasedinormationandeducationtoindividuals,groups
andcommunities.Thisrequiresabroadknowledgeoresourcesavailablewithinthecommunity
andhealthcaresectorstoacilitatecaretoindividuals/groupsandtheskillstocommunicateand
educate.
Theregisterednurseingeneralpracticealsorequireshighlydevelopedinormationliteracy,
managementandcoordinationskillstoenablethedevelopmentandmanagementosystemsthat
ensuresaetyandquality.Thisincludesrecall,inectioncontrolandqualityimprovementsystems.
Allnurseshavearesponsibilitytoknowandpractisewithintheirscopeopracticerelevantto
theireducationandqualications.
12PreparedaspartothecompetencystandardsprojectbytheUniversityoSouthAustraliaprojectteam
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Competency standards or nurses in general practice 1
Registerednursesingeneralpracticehavearesponsibilitytoseekoutandengageinongoing
educationandproessionaldevelopmenttomaintainthecompetenciesthatarespecicto
nursingingeneralpracticesettings.
Someregisterednursesingeneralpracticewillbeworkingatanadvancedlevelandtheadvanced
registerednursemighttypicallybedescribedas:
beingpreparedorevidencebasedpracticethroughpostregistrationqualications/
education;
anactivememberothenursingproession;
acceptingresponsibilityorcomplexsituationswhichmayencompassclinical,managerial,
educationalorresearchcontexts;
demonstratingleadershipandinitiatingchange;
practisingcomprehensivelyasaninterdependentteammember;
practisingoutsideosinglecontextsorepisodesocare;
havingparticularbreadthordepthoexperienceandknowledge;
ocusedonoutcomesorindividualsandgroups.
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22 Competency standards or nurses in general practice
3.3Demonstratespro
fciencyintheuseo
inormationmanagem
enttechnologyandsystems
toinormc
linicalcare
management.
Examplesmayinclude:
Understandsthe
unding,billingandbusiness
systemsusedinth
egeneralpractice;
Participatesinpracticeaccreditationprocesses;
Updatespracticeandclinicalpoliciesand
procedures.
3.4Managesresource
stopromoteoptimalclient
care.
Examplesmayinclude:
Understandspublicandprivatehealthcareservices;
Maintainsclinicaldataentryandretrieval;
Develops/maintain
sclinicalreports;
UnderstandstheimplicationsoHealthInsurance
Commissioninormationorcareoutcomesor
individualsandgroups.
3.Collectsinormationaboutpracticepopulation
proflestoinormhea
lthpromotionandillness
preventionstrategies.
Examplesmayinclude:
Develops/maintain
sclinicalreports;
Compilesstatisticstocontributetolocalpopulation
healthproles.
Collaborativepractice
Registerednursesingen
eralpracticebuildandengage
inabroadrangeocollaborativeandnegotiated
relationshipswithindividuals,groups,thegeneral
practiceteamandotherprimaryhealthcareandservice
providerstoachievepositiveoutcomesorindividualand
groups.
Competencystandard11
Actsasamentorandrolemodelornurses
andother
healthproessionals.
Theadvancedregisterednurse:
Recognisesthenecessityormutualre
specto
colleaguesintheworkplaceandproe
ssion;
Makestimeavailabletolistentocolleagues
proessionalconcernsandrequests;
Providesadviceandconstructivecriticismwhere
appropriate.
Competencystandard12
Contributestodevelopmentonursingknowledge,
standardsandresourcesthroughactiveparticipationat
thebroaderproessionallevel.
Theadvancedregisterednurse:
Participatesinorganisationaland/orp
roessional
committees,boards,workingpartiesororums;
Contributestowrittensubmissionsab
out
organisationalorproessionalissues.
Competencystandard13
Facilitateseducationoindividualsandgrou
ps,students,
nursesandothermembersothehealthcareteam.
Theadvancedregisterednurse:
Sharesinormationandideas;
Takesonateachingroleorlessexperiencedsta.
Competencystandard14
Actsasaresourceorothernursesandmem
bersothe
healthcareteam
Theadvancedregisterednurse:
Ensuresresearchndingsaredissemin
atedto
colleagues;
Sharesadepthoknowledgegainedthrough
continuingeducationandnursingexp
eriences.
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Competency standards or nurses in general practice 23
4.1Ensuresclinicalnu
rsingdecisionsare
communicatedtothe
generalpracticeteam.
Examplesmayinclude:
Appropriatelyree
rsclientstogeneralpractitioners;
Collaborateswith
generalpractitionerstodevelop
guidelinesandpro
tocols;
Isactivelyinvolved
incommunitymeetings,case
conerencesandc
areplanning.
4.2Participatesinsha
reddecisionmakingabout
caredeliverywithind
ividuals,groupsandmembers
othegeneralpracticeteam.
Examplesmayinclude:
Attendsandcontributestopracticemeetings;
Addressessaetya
ndqualityissuesorindividuals,
groups,andother
sworkinginthegeneralpractice.
4.3Recogniseswhentoseekadviceromo
ther
membersothegeneralpracticeteamorother
healthserviceprovide
rsaboutthecareo
individualsandgroup
s.
Examplesmayinclude:
Seeksadvicewhentheneedsoindividualsand
groupsarebeyondownabilitiesandeducation;
Understandsther
olesothealliedhealthcare
team;
Understandsther
olesocommunityagenciesand
serviceproviders.
Continuedover
Competencystandard1
Providesnursingasaresourcetoothersthroughtheir
capacitytopracticeoutsidesinglecontextsandepisodes
opractice.
Theadvancedregisterednurse:
Facilitatescare/supportgroupsorindividualsand
groups;
Answersinquiriesaboutcurrentpracticeinareao
expertise.
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24 Competency standards or nurses in general practice
4.4Sharesinormatio
nwiththegeneralpractice
team.
Examplesmayinclude:
Communicatesne
w
inormationandresearch
evidence;
Communicatestestresults;
Accuratelydocum
entstheprovisiononursing
care.
4.Monitorslocal,co
mmunityandpopulation
healthdevelopments
andresourcesorintegration
intothecareoindividualsandgroups.
Examplesmayinclude:
Staysinormedo
localinectiousdiseases
outbreaks;
Sharesinormationwithrelevantcommunity
groupsinconjunc
tionwithpublichealthservices
(egprimaryschoo
ls);
Incorporatescurre
ntclinicalguidelinesinto
practice.
4.Liaiseswithreleva
ntcommunityandhealthcare
agenciesorcommun
itydevelopmentpurposesand
toacilitatecontinuityocareorindividualsand
groupsinthatcommu
nity.
Examplesmayinclude:
Liaiseswithhealth
careservicesandproviders;
Developspartners
hipswithotherhealthservices
whereindividuals
andgroupsarereerred;
Managesinternal
andexternalreerralprocesses
andprocedures.
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Competency standards or nurses in general practice 2
Competency standards for
enrolled nurses in generalpractice
4.1 Overview
EnrollednursesingeneralpracticemustmeettheAustralianNursingandMidwieryCouncilsnational
competencystandardsorenrollednurses.Inadditiontheyshouldmeetthecompetencystandards
preparedbythenursingproessionorenrollednursesingeneralpractice.
Enrollednursesingeneralpracticemustbeawareothesupervisoryarrangementsthatneedtobe
inplaceandtheirresponsibilitieswhennursingcareisdelegatedtothem.Thisinormationcanbe
obtainedromthenurseregulatoryauthorityinthestateorterritoryinwhichthenurseinworking.14
4.
14Reertothelistoresourcesinsection5orcontactdetailsorthenurseregulatoryauthorities
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2 Competency standards or nurses in general practice
4.2 Role statement or the enrolled nurse in general practice15
Nursesingeneralpracticedemonstratecompetenceintheprovisionoprimaryhealthcare
centredonindividualsandgroups,inaccordancewiththeireducationalpreparation,proessional
nursingstandards,relevantlegislationandpracticecontextinanenvironmentcharacterisedbyunpredictabilityandindividualdiversityacrosstheliespan.
Whiletheroleothenursevariesaccordingtothepracticeclientpopulation,practicestructure,
employmentarrangementandcategoryonurse,mostnursesprovideacombinationodirect
clinicalcareandmanageclinicalcaresystemsinanenvironmentwhichisotenisolatedrom
othernurses.Thisrequiresthatthenursepromoteshealthcarecentredonindividualsandgroups
byworkingcollaborativelywithothersbothinandoutsidethegeneralpractice.
Theenrollednurseislegallyrequiredtobesupervisedbyaregisterednurseandisaccountable
andresponsibleorallaspectsodelegatedcare16.
Therelationshipbetweennursesingeneralpracticeandindividuals/groupsusuallyextends
beyondsingleepisodesocaretomeetingchanginghealthcareneedsandprioritiesacrossthe
liespan.
Bothregisteredandenrollednursesplayapivotalroleinhealthpromotion,healthmaintenance
andpreventionoillnessthroughprovisionoevidencebasedinormationandeducationto
individuals,groupsandcommunities.Thisrequiresknowledgeoresourcesavailablewithinthe
communityandhealthcaresectorstoacilitatecareorindividualsandgroupsandtheskillsto
communicateandeducate.
Allnursesingeneralpracticeneedcomputerliteracyskills.Enrollednursesneedtobeabletouse
andmaintainrecall,inectioncontrolandqualityimprovementsystems.
Allnurseshavearesponsibilitytoknowandpractisewithintheirscopeopracticerelevant
totheireducationandqualications.Theenrollednurseingeneralpracticecanassume
responsibilitiesaccordingtotheireducation,experienceandtheavailabilityoregisterednurse
supervision.
Allnursesingeneralpracticehavearesponsibilitytoseekoutandengageinongoingeducationandproessionaldevelopmenttomaintainthecompetenciesthatarespecictonursingin
generalpracticesettings.
15PreparedaspartotheprojectbytheUniversityoSouthAustraliaprojectteam
16NotethatinSouthAustralia,enrollednursescanapplytothenurseregulatoryauthorityorauthorisationtoworkwithoutthesupervisionoaregisterednurse
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30 Competency standards or nurses in general practice
Recognisesthatcommunica
tionoinormationsuchastestresultsmay
impacton
thewellbeingoindividuals
andgroups;
Recognisesthatthecompre
hensionoindividualsandgroupsmayvary
withhealth
conditionandwellbeing.
2.Liaiseswiththeregistered
nurseandgeneralpractitionerinprovid
ing
evidence-basedhealthpromot
ionandillnessmanagementinormationto
individuals,groupsandtheiramilies.
Examplesmayinclude:
Recognisestheneedtoprovideinormationtoimproveormaintainhea
lth;
Usesresourcesavailablewithinthepracticetomeettheneedsoindivid
ualsand
groups;
Providesinormationandresourcesaccordingtotheneedsoindividualsandgroups;
Contributestothereviewandupdateoinormationresourcesorindiv
idualsand
groups.
Managementoclinicalcaresystems
Enrollednursesingeneralpractice
administerandmaintainthesystemsandp
rocesses
whichassistindividuals,groupsan
dthegeneralpracticeteamtoanticipateandmanage
healthcareinterventionsandpotentialriskstoacilitatequalityclientoutcomes.
3.1Usesrelevantguidelines,protocolsandsystemsasevidenceorpractice.
Examplesmayinclude:
Usesguidelines,protocolso
rtemplatesdevelopedbyregisterednurses/general
practitioners;
Collaborateswithregistered
nursesandgeneralpractitionersindevelop
mentand
review
oguidelinesandpro
tocols.
3.2Maintainsprograms,regist
ersandsystemstoensureappropriatec
linicalcare
provision.
Examplesmayinclude:
Understandstheunding,billingandbusinesssystemsingeneralpractice;
Understandstheimportanceanduseorecallregisters,pathologysystemsand
documentationsystemstoa
ssistinthecareoindividualsandgroups;
Usesguidelines,protocolso
rtemplatesdevelopedbythegeneralpracticeteam;
Participatesinqualityimprovementandgeneralpracticeaccreditationp
rocesses;
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Competency standards or nurses in general practice 31
Updatesgeneralpracticeregistersocommunityresourcesandhealthservice
personnel.
3.3Managesresourcestoprom
oteoptimalcareorindividualsandgroups.
Examplesmayinclude:
Managesstocksandstores;
Monitorscoldchainsystems;
Managessterilisationproceduresandmaintainsstandards;
Documentstocomplywithstandardssuchasthoserequiredorcoldch
ainand
sterilisationsystems.
3.4Demonstratesprofciencyintheuseoinormationmanagementt
echnology
andsystemstoinormc
linicalcaremanagement.
Examplesmayinclude:
Eectivelyusesadministrativesystemsdesignedtoassistwiththecareo
individuals
andgroups;
Maintainsclinicaldatasystemsincludingentryandretrievalprocesses.
Collaborativepractice
Enrollednursesingeneralpractice
buildandengageinabroadrangeocolla
borativeand
negotiatedrelationshipswithindividuals,groups,thegeneralpracticeteamandother
primaryhealthcareandservicepr
oviderstoachievepositiveoutcomesorind
ividualsand
groups.
4.1.Consultswiththeregisterednurseandgeneralpracticeteaminm
aking
clinicaldecisions.
Examplesmayinclude:
Appropriatelyreersclientstoaregisterednurseorgeneralpractitioner;
Collaborateswithregistered
nursesorgeneralpractitionerstodevelopguidelines
andprotocols.
4.2Participatesinshareddecis
ionmakingaboutcaredeliverywithind
ividuals,
groupsandmembersothege
neralpracticeteam.
Examplesmayinclude:
Attendsandcontributestogeneralpracticemeetings.
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32 Competency standards or nurses in general practice
4.3Recogniseswhentoseekadviceromt
heregisterednurseandgen
eral
practitioneraboutthecareoindividualsandgroups.
Examplesmayinclude:
Seeksadvicewhentheneed
soindividualsandgroupsarebeyondown
abilitiesand
education;
Understandstherolesothealliedhealthcareteam;
Understandstherolesocommunityagenciesandserviceproviders.
4.4Sharesinormationwithth
egeneralpracticeteam.
Examplesmayinclude:
Seeksoutandevaluatesinormationandresources;
Advisesothersaboutenrolle
dnursesscopeopractice;
Seeksconstructiveeedback
aboutperormance;
Accuratelydocumentscareprovision.
4.Liaiseswithrelevantcomm
unityandhealthcareagenciestoacilit
ate
continuityocareorindividua
lsandgroups.
Examplesopracticemayinclude:
Isawareolocalreerralpro
cessesandprocedures;
Contributestothedevelopm
entopartnershipswithotherhealthserviceswhere
individualsandgroupsarereerred;
Undertakesdelegatedreerralactivities.
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Competency standards or nurses in general practice 33
Resources
Specialist nursing competency standards
Title Contactdetails
Addressdetails
StandardsopracticeormentalhealthnursinginAustralia,1995
AustralianandNewZealandCollegeoMentalHealthNurses
POBox126GreenacresSA5086F:0298072602E:[email protected]:www.anzcmhn.org
Competencystandardsoroccupationalhealthnurses
AustralianCollegeoOccupationalHealthNurses
POBox1205TullamarineVIC3043T:0393352577F:0393353454E:[email protected]:www.acohn.com.au
Nationalstandardsopracticeordiabeteseducators,2003
AustralianDiabetesEducatorsAssociation
POBox3570WestonACT2611T:0262874822F:0262874877E:[email protected]:www.adea.com.au
Competencystandardsorthespecialistpaediatricandchildhealthnurse,2000
AustralianConederationoMaternalandChildHealthNurses
POBox184MidlandWA6936
Competencystandardsorthecommunityhealthnurse
AustralianCounciloCommunityNursingServices
31AlmaRoadStKildaVIC3182E.accns@bigpond.com.auT.0395365379F.0395370287
Competencystandardsorcontinencenurseadvisers,2000
ContinenceFoundationoAustralia(VICBranch)
C/-StGeorgesHealthService283CothamRoadKewVIC3101T:0398168266F:0398168366E:[email protected]:www.continencevictoria.org.au
Competencystandardsortheadvancedgastroenterologynurse,2002
GastroenterologicalNursingCollegeoAustralia
POBox483BoroniaVIC3155T:1300788155F:0398016352E:[email protected]:www.genca.org
5.
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34 Competency standards or nurses in general practice
Competencystandardsorremoteareanurses,1999
CounciloRemoteAreaNursesAustralia
PMB203AliceSpringsNT0872T:0889535244F:0889535245E:[email protected]
W:www.crana.org.au
Competencystandardsorgeronticnurses GeriactionInc Suite308.282VictoriaAvenueChatswoodNSW2067T:0294122145F:0294116618E:[email protected]:www.crana.org.au
Advancedcompetencystandardsorsexualandreproductivehealthnurses,2002
AustralianSexualHealthNursesAssociation
328336LiverpoolRoadAsheldNSW2131T:0287524314F:0297165073W:www.ashna.com.au
Other resources
Organisation Contact
Chemotherapyclinicalpracticeguidelines CancerNursesSocietyoAustraliaMedicalFoundationBuildingLevel5,92ParramattaRoadCamperdownNSW2050T:0290363100F:0290363101E:[email protected]:www.cnsa.org.au
TheAustralianImmunisationHandbook
8thEdition,2003
W:http://www1.health.gov.au/immhandbook/
Note.PrintedcopiesotheAustralianImmunisationHandbook8thEdition,2003areavailableromthePublicationspageotheImmuniseAustraliawebsite;immunise.health.gov.au,bycontactingtheImmunisationInolineon1800671811orbyemailinghandbook@health.gov.au.
DepartmentoHealthandAgeing GPOBox9848CanberraACT2601T:0262891555E:[email protected]:www.health.gov.au
MedicareAustralia P:GPOBox9822inyourCapitalCityT:132011E:[email protected]
W:www.medicareaustralia.gov.au
AustralianNursingandMidwieryCouncil POBox873,DicksonACT2602T:0262577960F:0266577955E:[email protected]:www.anmc.org.au
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Competency standards or nurses in general practice 3
Nurse regulatory authorities
Austral ianCapitalTerritory POBox976,CivicSquareACT2608T:0262051595F:0262051602
W:www.nursesboard.act.gov.au
NewSouthWales POBoxK599,HaymarketNSW1238T:0292190222F:0292812030E:[email protected]:www.nursesreg.nsw.gov.au
Victoria Level2,595LittleCollinsStreet,MelbourneVIC3000T:0386351200F:0386351248W:www.nbv.org.au
Tasmania POBox847,SandyBayTAS7006T:0362243991
F:0362243995E:[email protected]:www.nursingboardtas.org.au
Queensland GPOBox2928,BrisbaneQLD4001T:0732235111F:0732235115W:www.qnc.gld.gov.au
NorthernTerritory GPOBox4221,DarwinNT0801T:0889994157F:0889994196E:[email protected]:www.nbwa.org.au
WesternAustralia LockedBag6,EastPerthWA6892T:0894211100F:0894211022W:www.nursesboard.sa.gov.au
SouthAustralia POBox7176,HuttStreet,AdelaideSA5000T:0882239700F:0882239707W:www.nursesboard.sa.gov.au
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3 Competency standards or nurses in general practice
Nursing organisations
AustralianNursingFederation POBox4239,KingstonACT2604T:0262326533F:0262326610
E:[email protected]:www.an.org.au
AustralianPracticeNursesAssociation Level1,595LittleCollinsStreet,MelbourneVIC3000T:0396147777F:0396147776E:[email protected]:www.apna.asn.au
TheCollegeoNursing(incorporatingtheNSWCollegeoNursing)
LockedBag3030,BurwoodNSW1805T:0297457500F:0297457502W:www.nursing.aust.edu.au
RoyalCollegeoNursingAustralia POBox219,DeakinWestACT2600
T:0262833400F:0262823565E:[email protected]:www.rcna.org.au
Medical organisations
AustralianDivisionsoGeneralPractice
POBox4308,ManukaACT2603T:0262280800F:0262280899E:[email protected]:www.adgp.com.au
RoyalAustralianCollegeoGeneralPractitioners 1PalmerstonCrescent,SouthMelbourneVIC3205T:03861990414F:0386990400E:[email protected]:www.racgp.org.au
RuralDoctorsAssociationoAustralia POBox5361,KingstonACT2604T:0262739303F:0262739308W:www.rdaa.com.au
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Competency standards or nurses in general practice 3
Notes
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3 Competency standards or nurses in general practice
Notes
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Competency standards or nurses in general practice 3
Notes
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40 Competency standards or nurses in general practice
Notes
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