3 steps to becoming a successful chief data officer
DESCRIPTION
Presentation delivered at the Enteprise Data Leadership Summit, in Chicago March-2014 Mario Faria, Head of Chief Data Officer, Inc., a consulting and advisory services company, based in Seattle, WATRANSCRIPT
Mario Faria
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3 steps to becoming a successful Chief Data Officer
March 19th, 2014
Mario Faria
http://www.cdo-inc.com/
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Who am I ?
• Recognition as one of the 1st Chief Data Officers in the world • 20+ years working with Information Technology, Management
Consulting, Financial Services, Retail, CPG and Private Equity • Well recognized thought leader in Data Management, Data Science,
Analytics, CRM, Supply Chain and Operations Management • Regular speaker at conferences throughout the world • Contributor to magazines and publications • Member of the MIT Information Quality Initiative • Helping companies cross the Data & Analytics Chasm
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Objectives
• Understand how to make sharper decisions about enterprise information assets
• Develop and implement a data strategy that works • Mobilize cultural change
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By 2015, 25 % of Large Global Organiza8ons Will Have Appointed Chief Data Officers
Step 0 – Becoming a CDO
Leap of Faith
It takes more than just
data and analytics for results to be
achieved
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People Management
Data Management
Domain Expertise
Technology
On Data & Analytics
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A CDO is responsible for transforming data assets into competitive insights, that will drive business decisions and actions,
using people, processes and technologies
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Chief Data Officer Data Architect
Data Quality
Data Scientist
Data Governance Data Operations
Step 1 – Crea8ng a long-‐term Data Strategy with regular short term deliverables
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The Data Value Chain
Understanding the organiza8on
expecta8ons on how to mone8ze on data assets
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A Chief Data Officer is the executive responsible to
manage these areas
Data access is quite easy to
achieve
Transforming data into something useful in a 8mely
manner is tough
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The roles of an Data organization
Collect
Organize
Analyze The Chief Data Officer is the executive
responsible and accountable for the data life cycle inside the organization, managing the
people involved in the data activities, such as acquisitions, analytics, processes,
governance, quality and technology
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Deep X Operational Analytics
• Deep Analytics – Few users – Complex queries – Worried about response time – Dedicated data marts
• Operational Analytics – Lots users – Simple queries – Worried about throughput – Real time data flow
Step 2 – PuRng together the
best team you can find
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From good to great, a data team must have:
• Passion for analytics and data • Never stop learning • Always be there for tough analytics
questions • Ask questions until everything makes sense
and you are satisfied with the answers and analyses
• Learn how to develop prototypes quickly • Be an advocate for building a strong
foundation in corporate analytics • Be a "bridge builder" between IT and
business users
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The checklist to hire data & analytics professionals
Chami Akmeemana Managing Director
Huntel Global
• Where are they ? • What are they interested in ?
• What are they going to do ?
• What are they going to work with ? Link to download the full paper : http://goo.gl/Fc8Xl
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Data and Analytics professionals are not helping others to understand it
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The Best Data Leaders
• Knows how to talk business with business people; technology with techies
• Runs his/her team as a business unit
• Has multi-discipline skilled people (technologists, mathematicians, statisticians, business people as well)
• Manages quite well the back office and front office functions
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Managing Data Teams
• Focus on the execution • Well-defined and realistic
scope • Put all activities on the
schedule • Budget control
Step 3 – Execu8ve Support
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Executive Support
• Talk the business language • Frequent and regular
communication • Go to the Gemba • See yourself and your team
as a services organization • Always have the ROI
equation ready
Accessing the data maturity level of your organiza8on
The brutal truth : CDOs with no staff and
with no budget
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How can you thrive as a CDO ? • Adapt faster to scenarios • Have a long term strategy plan in place with short term
deliverables • Understand how to leverage resources • Embrace proven methodologies • Successful program implementations • Invest in human capital
Conclusions
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Lessons to Become a Successful CDO
• People • Change Management (on going program) • Culture • Organization Model • Processes • Enterprise Architecture • Quality and Governance • and Data & Analytics, of course
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From good to great Chief Data Officer
“Whether or not you can never become great at
something, you can always become better at it ” Neil deGrasse Tyson
Q&A
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Thank you Mario Faria Chief Data Officer and Analytics Strategy Advisor http://www.cdo-inc.com www.slideshare.com/fariamario Twitter : @mariofaria [email protected] +1 (425) 628-3517