30,000 ft

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30,000 ft • South Carolina • St. Francis • Team STEPPS • Kaiser Patient Safety University • University of Aberdeen Fotocommunity.com

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30,000 ft. South Carolina St . Francis Team STEPPS Kaiser Patient Safety University University of Aberdeen. Fotocommunity.com. Needs Analysis. Take- aways. Needs analysis matters Multidisciplinary audience Hands-on Content matches the person delivering it Short sessions - PowerPoint PPT Presentation

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Team Training in the OR

30,000 ftSouth CarolinaSt. FrancisTeam STEPPSKaiser Patient Safety UniversityUniversity of AberdeenFotocommunity.comWhy we picked them what we were looking for:ContentSuccessful in how they were deliveredRange from self developed programs to nation wide programs like Team STEPPSTake away message what makes a successful program

South Caroline; checklist - surgerySt. Francis: surgical safety program in house - surgeryTeam STEPPS All over USA across all areas of areas.Kaizer patient safety and system comprehensive health system training all their staffAberdeen focused on human factors concrete on behaviours and that we do and dont want to see very technical1Needs Analysis

Needs Analysis and Source of ContentProgram content tailored to Checklist, sites may do additional needs analysisSafety Attitudes Questionnaire, ObservationsReadiness surveyCase studies drawn from incident reportsAnalysis of accidents involving non-technical skill failure in multiple industries

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South CarolinaSt. FrancisTeam STEPPSKaiserUniversity of AberdeenNeeds AnalysisProgram content tailored to Checklist, sites may do additional needs analysisSafety Attitudes Questionnaire, ObservationsReadiness surveyCase studies drawn from incident reportsAnalysis of accidents involving non-technical skill failure in multiple industriesAudienceMultidisciplinaryMultidisciplinaryMultidisciplinary1) Multidisciplinary frontline 2)LeadershipMultidisciplinaryWho delivers?Site-dependent, regional workshops run by championsClinicians supported by consulting psychologistMaster trainer(QI/safety specialists)Human factors expert and clinical expertiseEducation MethodClassroom + exercise + videosClassroom + roleplay + simulation in ORClassroom + exerciseAlso: demonstration, case study, simulation, videosClassroom + experiential learningor Online modulesSite-dependent, usually observation followed by debriefing, simulation

AudienceMultidisciplinaryMultidisciplinaryMultidisciplinary1) Multidisciplinary frontline 2)LeadershipMultidisciplinary

4South CarolinaSt. FrancisTeam STEPPSKaiser University of AberdeenLength6 hours trainer workshop1-hour modulesThree 1-hour modulesTrainer: 2.5 daysFrontline: 4-6 hoursFrontline 2-4 hoursLeadership 2 days or 2-3 hour modulesFlexible, Site-dependent, ranges from watching one case to very intensive (80+ cases)ImplementationTrain the trainerSelf-developed at one hospital

Train the trainerInternal Kaiser staffTrain the trainer OR expert goes to siteSustainability or RepetitionCoachingRepeat every 3 monthsExercises and tools for post-trainingOngoingFlexible, Site-dependentMeasure of impactQualitative feedback from participantsSafety Attitudes Questionnaire, feedback from participantsAcademic studies, variesAttempting various methods a challenge to measure!Investigating evaluation methods, qualitative feedback for and from participantsTake-awaysNeeds analysis mattersMultidisciplinary audienceHands-onContent matches the person delivering itShort sessionsNot just training, make it a reality through coaching, role-modeling and repetitionEvaluate program and adapt

South CarolinaSt. FrancisTeam STEPPSKaiser University of AberdeenSituation AwarenessHuman FactorsSystems ReliabilityCommunicationTeamworkProblem-solving and Decision-makingLeadershipConflict & Respectful BehaviourJust CultureIncident analysis/learningSurgical Safety Checklist(other checklists)CoachingEasy to execute at site level. Content doesnt have to be perfectRole plays and simulationsMindset shift different way of working vs. another project to implementRespectful behaviour is a foundationLeadership will walk the walk: Model desired behaviours and hold people accountableRecipe for Success