3.1 objectives distinguish between needs and wants establish the relationship between improved...
TRANSCRIPT
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3.1
Objectives
•Distinguish between Needs and Wants
•Establish the relationship between improved performance and the matching of workers’ needs to job activities
•Learn to assess Needs and Wants
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3.2
Why Do People Work?
“ Far and away the best prize that life offers is the chance to work hard at work worth doing.”
Theodore Roosevelt
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3.3
Why Do You Work?
Write down some things you want or get from your job.
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3.4
Your Assignment
Meet The Crew
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3.5
Workers as Individuals
•Each worker wants different things from his/her job
•An effective supervisor can take advantage of these individual differences
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3.6
Social
Different Levels of Need
Basic
Growth
Self-esteem
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3.7
Basic Needs•Many can be satisfied by
money— food, shelter, clothing
•Feel safe and comfortable in their working environment
•To be a contributing member of society
•To feel good about themselves
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3.8
Social Needs
•Satisfy need for sharing thoughts and experiences
•Relationship to crew members
•Relationship to supervisor
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3.9
Growth Needs
•Using/sharpening existing skills or developing new ones
•Increasing knowledge
•Unique to each individual
•Extend beyond workplace
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3.10
Self-esteem Needs
•To be proud of who we are
•To have a worthy or meaningful purpose
•To receive recognition
•Unique to each individual—all the above points may not apply
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3.11
Factors Affecting Needs
•Changes in home life•New friends•New skills•Organizational changes•Physical changes
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3.12
Needs CycleWorker With
Several Needs
WorkerDevelops Several
Wants
Motivated to obtain Strongest
Want
Obtains Want, Satisfies
Strongest Need?
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3.13
The Profile
Exercise 3.2:Creating Your Profile
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3.14
Profile my whole crew?
You want me to do what?!?
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3.15
Mental Profiles
•What they enjoy
•Things they say
•Requests they make
Just keep some mental notes on:
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3.16
The Rest of the Story
“The Crew Strikes Back”
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3.17
The Crew Profiles
Exercise 3.3:Subordinate Profile
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3.18
So, Now What?
•Categorize the results
• Identify the Needs
•Make honest efforts to satisfythem
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3.19
Addressing Basic Needs
•Opportunities for overtime
•Explore advancement opportunities
• If not possible, make sure they know why
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3.20
Addressing Social Needs
•Look for assignments that require a team effort
•Solitary activities should be avoided
•Is it work-related?
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3.21
Addressing Growth Needs
•Learning new things
•Making decisions
•Developing skills
Provide opportunities for
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3.22
Addressing Self-esteem Needs
•Awards
•Personal recognition
•Special Opportunities
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3.23
Needs/Wants/Productivity
?
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3.24
Needs/Wants/Productivity
Your Crew
Patches/Wants
Holes/Needs
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3.25
Needs/Wants/Productivity
Your Crew
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3.26
Needs/Wants/Productivity
Your Crew
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3.27
Needs/Wants/Productivity
Your Crew
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3.28
Needs/Wants/Productivity
Your Crew
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3.29
Key Points
• While the organization wants four things from its workers, the workers may want any number of things from their jobs
• Wants differ between people and they change over time
• Wants are reflections of Needs, we do not always recognize our true Needs
• We strive to obtain things we hope will help satisfy our strongest need
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3.30
What You Have Learned
• Distinguish between Needs and Wants
• Establish the relationship between matching of workers’ needs to job activities and improved performance
• Learn to assess Needs and Wants