3.3 data accuracy & integrity (uk)
TRANSCRIPT
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UK Register:Data Accuracy and Integrity
Tim MossDirector of Corporate Strategy
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We are the heart of company information in the UK, recording the
life events of companies for all to see.____________________
Providing information that customers value:
accessible, easy to use and trusted.
companies house
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our strategy…
Creating excellent customer experiences
Providing trusted information
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our strategy…
Creating excellent customer experiences
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our strategy…
Providing trusted information
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customers
Search
Annual Return
AccountsOthers
Mortgage
Incorporation
Directors
Trusted?91%
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our strategy…
Providing trusted information
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our strategy…
Providing trusted information
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our strategy…
Providing trusted information
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our strategy…
Providing trusted information
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data accuracy
3rd Party Analysis
• Directors
• 1% duplicates
• 1.4% new address
• 2% not known
• 0.6% non residential address
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data accuracy
3rd Party Analysis
• Accounts
• 3.5% do not balance
• 0.04% “bogus”
Returned Mail
• 1.2 → 2.4%
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trusted information actions
• Use of new powers
• Future changes
• Correct examination policy
• Customer insight and analysis
• Targeted communications
• Double penalties
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trusted information actions• Drive take up
• Customer insight, analysis and communication
• Mandate?
• Quality drive
• Data cleansing
• External comparison
• External checks?
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our strategy…
Providing trusted information