34th america’s cup & safe city -‐ it’s all in the big data

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34th America’s Cup & Safe City -‐ It’s all in the Big Data

Hong-‐Eng Koh Global Lead (Senior Director)

JusOce & Public Safety (JPS), Public Sector Industry Business Unit

Vice President (Corporate) The Society for the Policing of Cyberspace (POLCYB)

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Safe Harbor Statement The following is intended to outline our general product direcOon. It is intended for informaOon purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or funcOonality, and should not be relied upon in making purchasing decisions. The development, release, and Oming of any features or funcOonality described for Oracle’s products remains at the sole discreOon of Oracle.

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Global JusOce & Public Safety (JPS) Team

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Jorge Medina

Cindy Schwimer Tim Wallace Jeff Penrose

David Shepherd Udi Nessimyan Hong-‐Eng Koh

Global Lead Director Industry Strategy & MarkeOng

Bert Oltmans


34th America’s Cup •  September 2013, San Francisco Bay •  Team New Zealand leading 8-‐1, one more to win the Cup • Most improbable comebacks in the history of sports: Team USA consecuOve victories and won with 9-‐8

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What is Big Data?

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VOLUME VELOCITY VARIETY

SOCIAL

BLOG

SMART METER

VALUE

Data

InformaOon

Intelligence

Why BlackBerry Messenger was rioters' communication method of choice 7 Dec 2011

“Everyone in edmonton e n f i e l d w o o d g r e e n everywhere in north link up at enfield town station at 4 o clock sharp!!!!” “Ah, who wants to buy rioting kits? Gloves, masks, petrol bombs: £5” Crime-Sourcing

Handler: “See, the media is saying that you guys are now in room no. 360 or 361. How did they come to know the room you guys are in?...Is there a camera installed there? Switch off all the lights...If you spot a camera, fire on it...”

Intelligence-led Terrorism

New Witness Behavior

US Government Agency Compromised by Social Engineering 4 Nov 2013

2009: “Robin Sage” (The Security Blogger)!Information and intelligence obtained from US military personnel!

2011: “Emily Williams”!“What else can happen outside of data being leaked over social networks?”!

Emily Williams Social Engineering


What makes a City Unsafe?

• Threats – Terrorism – Crime – Accident – Civil disorder – Disaster

• Effects – Casualty – Damage to property – Rumors – Social disharmony – Distrust of authority

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Big Data 4 Safer City

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PrevenDon DetecDon Response Recovery Community Engagement, Social Listening & Public CommunicaDon

Licensing & Compliance (e.g. HAZMAT)

Threats IdenDficaDon & Analysis

People Focus (360° view)

All-‐Hazards InformaDon Fusion

VicDms Assistance

SimulaDon & PredicDon

Emergency Call, Dispatch Center, Emergency Response

Casualty IdenDficaDon & InformaDon

InvesDgaDon & Judiciary

Sensors, M2M, Internet of Things

CorrecDon & RehabilitaDon

Deployment


16 Apr: Boston Police confirming explosion at marathon finish line with injuries. Boston Police looking for video of the finish line BPD asking for Ops Family members looking for info relaOve to individuals injured during the incident are encouraged to call (617) 635-‐4500.

Boston Police looking for video of the finish line 17 Apr: Airlines and hotels are waiving cancellaOon & trip change fees for people traveling to Boston. 19 Apr: Do you recognize these individuals? Contact 1-‐800-‐CALL-‐FBI (1-‐800-‐225-‐5324)

20 Apr: CAPTURED!!! The hunt is over. The search is done. The terror is over. And jusDce has won. Suspect in custody.

Social-enabled Policing

Community Engagement


Community Engagement & Social Listening ArgenDne Federal Police

•  Community policing

•  Bemer understanding of public senOments

•  Improve crime analysis over social networks

•  Early detecOon of suspicious acOviOes and people

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•  Endeca •  OBIEE •  ExalyOcs •  Exadata •  Database •  Social Engagement and Monitoring Cloud Service

131 Non-‐Emergency

Call Center

Centralized Video

Surveillance



Public CommunicaOon USA Federal Emergency Management Agency

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•  RightNow Government Cloud

Hurricane Sandy

Cloud CompuOng


People Focus (360° view) : Finnish Police

Business Rules LegislaDon Policy Procedures Service Rules Behavior Models Scheduling

Internet

Policing OperaDonal CapabiliDes

Phone eMail Mobile Face to Face Paper Channels

OperaDons & Response InvesDgaDon Intelligence

Property Management

Suspect & Offender

Records Management

CoordinaDon & Liaison

CiDzens Trusted 3rd parDes Police Staff Legal RepresentaDve Involved parDes

Content Management Knowledge Base

Business Intelligence Performance Management Intelligence Analysis Management ReporDng

InformaDon Management Database Master Data SpaDal Data Resilience & Availability Security

Social

CommunicaDon Layer Data Exchange Service Bus Extract, Transform, Load (ETL)

Siebel Public Sector

Incident Mgt

Alerts

Case Mgt

ProsecuDon

RelaDonship

Analysis

Lost & Found

Evidence

Offender

Custody

Criminal

Firearms

Legal Instr.

Warrants

Services requiring configuraOon



Threats IdenOficaOon & Analysis Australia Victoria State Fire Services Commission

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•  Endeca


Licensing & Compliance UK Home Office – Disclosure and Barring Service (DBS)

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On the 4th August 2002, Soham became the center of internaOonal media amenOon aper the disappearance of two local ten-‐year-‐old schoolgirls, Holly Wells and Jessica Chapman. Almost two weeks aper they first disappeared, the girls badly decomposed bodies were eventually found 15 miles away in a remote patch of woodland. "An IT system capable of allowing police intelligence to be shared naOonally is a priority.”

The Bichard Report •  Siebel •  OPA •  SOA


Emergency Response

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Australia Victoria Ambulance

Spain Madrid SAMUR

•  Oracle Business Intelligence graphically presents key service indicators (workload, response Ome, resource acOvaOons)

•  Maps and analyzes emergency incident locaOon to determine best routes to facilitate faster response

•  OBIEE


Sensors (Video) & Response Turkey City of Izmir

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Building Amack

Drunk Person

•  SOA •  Service Bus •  BPEL •  Oracle Event Management

• WebCenter Portal

•  Database


M2M (Machine 2 Machine), IoT (Internet of Things) European Union eCall (by 2015?)

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SimulaOon, PredicOon & Deployment Italy Ministry of Interior

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Deployment vs Crime Analysis

Visibility Crime Search

Deployment Planning

Deployment Analysis

•  Database •  Data Mining •  SpaOal • MapViewer •  OBIEE

Dangerous Area PredicOon


Casualty IdenOficaOon & InformaOon Singapore Police Casualty InformaDon Bureau

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•  Fusion Middleware •  SpaOal •  Database • Mapviewer •  Hardware Systems

China Ya’an Earthquake 20 April 2013


VicOms Assistance Australia Victoria Bushfires, Feb 2009

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Case Manager

•  Oracle Cloud

Cloud CompuOng


All-‐Hazards InformaOon Fusion Center

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911 Computer Aided Dispatch

Video Surveillance Other Sensors OSINT/Social Networking

All-‐Hazards InformaOon Fusion Center


Mexico Bunker

•  Database •  Databae OpOons •  SpaOal •  Data Mining

• WebLogic •  BPEL •  Data Integrator •  OBIEE

Source: Internet

Common Crisis InformaDon Management System (CIMS) NaOonal InformaOon Exchange Model (NIEM) data standards by the US Department of JusOce & Department of Homeland Security


InvesOgaOon & Judiciary Brazil Rio de Janeiro State Civil Police

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•  Exadata •  SpaOal •  BI •  DB •  Service Bus

• M8000 SPARC/Solaris Servers

•  X86 Servers •  Storage •  Tape Library

Joined Up JusOce


CorrecOon & RehabilitaOon US California Department of CorrecDons & RehabilitaDon

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•  Endeca •  ExalyOcs •  Exadata

Parole Law Enforcement Automated Data System


Then we have Smart City San Francisco SFPark

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•  Sensors •  Big Data •  Mobility •  Social

Privacy?

That’s another story…


Intelligence Hub & Alerts

Integrated Policing Plagorm Integrated Judiciary Management

*Integrated CorrecDons Plagorm

Intelligent Borders Plagorm *Emergency Management *Cyber Intelligence *Intelligent Video Surveillance

Oracle JusOce & Public Safety (JPS) SoluOons

*work in progress and name to be confirmed


Thank You!

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hong-‐[email protected] @he_koh linkedin.com/in/hekoh

34th america’s cup & safe city -‐ it’s all in the big data

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