360 degree benefits of corporate university hazem hassaneinsphr – gphr corporate hr director since...
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360 Degree Benefits ofCorporate University
Hazem Hassanein SPHR – GPHRCorporate HR Director
Since 1946
Pharmaceuticals Medical Equipment
Consumer Health Care & Home Appliances
Food
Victoria's Secret
Perfumes & Cosmetics
Consumer Products
Pharmacy Chain
Training Vs. Education
Training Education
We educate for KnowledgeWe train for Skills
Training tells:“How to do & excel the job?”
Education tells: “Why we need this job?”
The person who’s trained for the job gets a job easily
The person who has the job knowledge usually leads them
Corporate Universities should focus on Education more than just Training
Contradiction !!!
What do employees expect from organizations?
What do organizations expect from employees?
Expectations Survey
• The coming survey came out in 1946 by Labor Relations Institute of NY
• These studies have been replicated with similar results by Ken Kovach (1980)
• Valerie Wilson, Achievers International (1988)• Bob Nelson, Blanchard Training & Development (1991)• Sheryl & Don Grimme, GHR Training Solutions (1997-
2001).
ALTHOUGHT EVERY THING CHANGES,SOMETHING THAT HAS NEVER CHANGED IN OVER 50 YEARS;
THE SURVEY RESULTS
10 Things Employee Wants 1. Full appreciation for work done
2. Feeling “in” on things
3. Sympathetic help on personal problems
4. Job security
5. Good wages
6. Interesting work
7. Promotion/growth opportunities
8. Personal loyalty to workers
9. Good working conditions
10. Tactful discipline
1092
15
3
647
8Lack of Empathy(the ability
to sense how others
feel)
The Survey proved that,
• We are our emotions • Our personal and professional lives interface
continually• if we don’t welcome and use our emotions at
work, our productivity level will be underdeveloped
• Emotions give us information and help us make better decisions.
Productivity
• Corporate University should Educate & Train the leaders develop their
“Emotional Intelligence Competence”
Which will have a positive effect on Productivity
Productivity; •how CU increase your employee loyalty & involvement
Today’s Business Challenges
• Managing Change & Increasing Flexibility• Learning Organizations• Knowledge Management
Managing Change
• Change is the process of alteration or transformation that individuals, groups and organizations undergo in response to external or internal factors
• Organizations that consistently outperform their competitors are not only open to change but have an underlying motivation to profit from change.
The 5 Disciplines of Learning Organizations
Shared Vision
Team Learning
Personal MasteryMental Models
System Thinking
Knowledge Management Process
Creating
Acquiring
Sharing
Managing
Knowledge to Enhance Individual & Organizational Performance
I don’t see a better chance than
• Corporate universities to Educate & Train employees the Change, Flexibility, Learning & Knowledge management Competences.
Flexibility;
• Managing Change,• Responsiveness• Learning Organizations
&• Knowledge
Management
Do you think that corporate university should focus only
on Leadership Development?
Question?
Other CU Benefits
• Talent Development Rather than leadership development
• Making use of our Tacit capabilities and reliability
• Employment Branding• Feasibility and Chance of Making Profits• And more important, a very critical strategic
tool; Indorsing Culture, Unifying objectives & finally Create the “Alignment”
360 Degree Benefit of CUReliability;•Employment branding,
•Marketing using your Tacit Knowledge and Technical Expertise.
Flexibility; *Managing Change, *responsiveness &
*learning organizations
Productivity; •how CU increase your employee loyalty & involvement
Feasibility & Chance of Profitability; •Chance of generating profits
A Strategic Tool; •endorsing culture, •unifying objective &
•alignment.
