360-degree feedback

• 360-Degree Feedback

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Performance appraisal - Peer and Self Assessments

1 *360-degree feedback|360-Degree Feedback: 360-degree feedback is multiple evaluations of employees which often include assessments from superior(s), peers, and one’s

self.


Ann Livermore - Hewlett-Packard

1 In 1998, when head of HP's software and services business, the

company's top executives agreed to put themselves through a 360-degree feedback|360-degree

evaluation


Personal development - Personal development in the workplace

1 Personal development also forms an element in management tools such as personal development planning, assessing one's level of ability using a Competence (human resources)|

competency grid, or getting feedback from a 360-degree feedback|360

questionnaire filled in by colleagues at different levels in the organization.


360-degree feedback

1 Most often, 360-degree feedback will include direct feedback from an

employee's subordinates, peers, and supervisor(s), as well as a self-

evaluation


360-degree feedback

1 However, there is a great deal of controversy as to whether 360-degree feedback should be used

exclusively for development purposes,Bracken Rose, 2011;

Maylett 2009 or should be used for appraisal purposes as well.Waldman

et al., 1998


360-degree feedback - History

1 One of the earliest recorded uses of surveys to gather information about

employees occurred in the 1950s at Esso Research and Engineering

Company.Bracken, Dalton, Jako, McCauley, Pollman, 1997 From there, the idea of

360-degree feedback gained momentum, and by the 1990s most human resources

and organizational development professionals understood the concept


360-degree feedback - Results

1 Additional studies show that 360-degree feedback may be predictive

of future performance.Maylett Riboldi, 2007



1 Some researchers claim that the use of multi-rater assessment does not improve company

performance. One 2001 study found that 360-degree feedback was associated with a 10.6 percent decrease in market value, and concludes that there is no data showing that

[360-degree feedback] actually improves productivity, increases retention, decreases grievances, or is superior to forced ranking

and standard performance appraisal systems.Pfau Kay, 2002



1 Additional studiesMaylett, 2005 found no correlation between an employee's multi-rater assessment scores and his or her top-down performance appraisal scores

(provided by the person's supervisor), and advised that although multi-rater feedback can be effectively used for

appraisal, care should be taken in its implementation.Maylett, 2009 This research suggests that 360-degree feedback and performance appraisals get at different outcomes, and that both 360-degree feedback

and traditional performance appraisals should be used in evaluating overall

performance.[http://gradworks.umi.com/32/13/3213345.html Maylett, Tracy M., EdD, Pepperdine Univ, 2005

Abstract, Retrieved May 15 2009]


Feedback (disambiguation)

1 * Reinforcement in operant conditioning, especially related to

methods of employee performance appraisal such as 360-degree

feedback


Players (film) - Promotion

1 Bachchan fractured one of his fingers during the stunt when he drove a car

through a sheet of glass and performed the Doughnut (driving)|

doughnut act and a 360-degree feedback|360-degree wheelie.


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360-degree feedback

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