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Table of ContentsVision:..........................................................................................................................................................2

Mission:.......................................................................................................................................................2

Goal/Objective:...........................................................................................................................................2

Organization structure:...............................................................................................................................3

SWOT analysis:............................................................................................................................................5

PEST Analysis:..............................................................................................................................................7

Portfolio Analysis:........................................................................................................................................9

Porters Five Forces....................................................................................................................................10

Buyer Power:.........................................................................................................................................10

Supplier Power:.....................................................................................................................................10

Threats of new entrants:.......................................................................................................................10

HR Planning:..............................................................................................................................................11

Recruitment Planning:...............................................................................................................................11

Replacement:........................................................................................................................................11

Management trainees:..........................................................................................................................12

Succession plan:....................................................................................................................................12

Job assessment:.....................................................................................................................................12

Selection Process:......................................................................................................................................12

Training and Development........................................................................................................................14

Performance Appraisal:.............................................................................................................................15

Compensation Benefit:..............................................................................................................................15

Motivational strategies:.............................................................................................................................16

Pick and Drop Facilities:.........................................................................................................................16

Good Working Environment:.................................................................................................................16

Voluntary Benefits:................................................................................................................................16

Leadership style:........................................................................................................................................17

Labor policies:............................................................................................................................................17

Safely Health Measurements:...................................................................................................................18

Bibliography...............................................................................................................................................19

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TETRA PAK PAKISTAN

Tetra Pak in the world’s leading food processing and packaging company. Tetra Pak’s motto Projects what’s Good reflects the philosophy upon which we conduct our business in order to make food safe and available, everywhere, Tetra Pak believes in responsible industry leadership, creating profitable growth in agreement with good corporate citizenship and a sustainable approach to business.

Vision:

We commit to making food safe and available, everywhere. We are focusing on the health; pleasure and convenience are shaping the demands of consumers when choosing the food they buy.

Mission:

To proactively support our partners by providing knowledge and expertise to initiate and support socially and economically sustainable agricultural, feeding and food development programs.

Goal/Objective:

Our core goal is to forms the foundation for our company and shapes, the Tetra Pak culture which flows through all levels and each individual in our organization. Together, we form a strong and successful team. We are committed people, engaged in both our work and with the world around us, always striving for the best solutions in everything we do.

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Organization structure:

According to Maira Ahmed, as HR manager of Tetra Pak Pakistan. They have Hierarchy level as follows:

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Current strategies:

Tetra Pak strategy:

To actively build and support partnerships for development To employ the knowledge, products and expertise of Tetra Pak and DeLaval in development

projects

To build local capacity and ensure sustainability by working actively with knowledge sharing and training

To support the development of high nutrition and cost effective products

They focus and work on the following sectors:

Health and Nutrition

School feeding and nutrition programmers Food product development activities

Education

Increase school enrolment, attendance and learning capacity through school feeding programmers

Poverty Alleviation

Sustainable agricultural development programmers Productivity improvement activities

Promote private sector development

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SWOT analysis:Strength:

Seven layer packaging coating process. Environmentally friendly packaging. R&D in production of packaging process Training and development programs for employees High quality and Standardize material usage. Tetra Pak's strength in plant engineering and project management is reflected by 50 years

of experience in designing food processing and packaging plants Recycling of tetra Pak aseptic cartons Strong business relationship with their partners. Specific, knowledgeable and experienced engineers

Opportunities:

Consumption of milk and other liquid products is expected to increase from 15-25% locally. Packaged milk consumption expected to reach 5-10% increase domestically. Increase their product line Good maintenance practices result in :

Equipment that performs to its design specifications Fewer unscheduled stops Minimized waste Loss interference with production Efficient problem resolution Continuous improvement Of maintenance procedures Consistent attainment of desired product quality.

Predictable and improved financial performance Reduced total cost per unit Extended equipment lifetime Controlled maintenance costs

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Weaknesses:

High packaging prices for local manufacturers. No internal hiring Not all the employees are knowledgeable and experienced engineers Majority of the Equipment failure in manufacturing enterprises Human Errors contributes significantly to excessive waste and quality problems.

Threats:

A new competitor in home market. Price wars with competitors. A competitor has a new, innovative product or service. Competitors have superior access to channels of distribution. Taxation is introduced on product or service. Routine becomes become standardize procedures

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PEST Analysis:Political sector:

Tetra Pak follow its rules and regulations very strongly and perfectly. Like they have certain rules in case of hiring employees as they hired employee for long-term careers, and they always seek for people who are goal-oriented, team players, self-confident, humble and those who balanced results and relationships. Moreover the managers have to dress properly and formally and have to treat each other with courtesy. They paid their employee above-average compensation.

Economic sector:

Tetra Pak was the world’s largest producer of aseptic carton packaging for liquid foods including milk, juices, and fruit drinks. It had global sales of $7 billion and employed 20,100 people in 165 countries. Tetra Pak grew rapidly through the 1980’s. It held 80% of market shares of the world’s aseptic carton packaging market. It was aggressively dominant the market and give many types of packaging facilities by lowering the cost. Worldwide milk consumption grew from 213 billion litters in 1995 to 236 billions litters in 1999, representing 2.5% annual growth which as well as increased the sales of Tetra Packs.

Social Sector:

According to social context, Tetra Pak had a good relationship with its employees and its marketers. They took information about their salespersons and keep a regular contact with them. They discussed and resolve marketing and sales problems and gave technical support, kept regular maintenances and discussed about financial issues. They were likely to do businesses that were innovative in marketing, willing to invest for long-term category growth and maintain high quality products. Again Tetra Pak used to keep good relationship wit its customers. They worked closely with their customers’ in-house marketing by analyzing the market and even offering advice on product launch strategies, advertising and promotions. Tetra Pak helped to spread global knowledge among their customers as well as competitors which again helped to increase relationships among them. Moreover, as per the culture, Tetra Pak enjoyed a strong corporate culture, evident in every

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one of its far-flung operations around the world. Tetra Pak was decentralized and entrepreneurial. They maintain five core values that they considered as key factors of success. These are • Freedom with accountability • Partnership with customers, suppliers, and colleagues • Long-term perspectives • Innovation and creativity • Commitment and fun.

Technical sector:

Tetra Pak used to maintain good quality machinery or technology to serve its customers with best quality milk, juices, foods which were sealed at the bottom, filled with liquid, and sealed at the top below and surface to eliminate air space and maximize food safety. Company’s most popular package was rectangular shape that was easy to stack and shrink-wrap on pallets. Their packages were ultra heat treated (UHT) which allowed to keep foods fresh for the long-time. Tetra Pak is packaging systems of the supply of both per-printed rolls of carton packaging materials and the filling equipment. It could make 22.000 packs per hour with its extreme capable equipments. Tetra Pak offered its customers the best technical service to maintain production machinery which would improve efficiency.

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Portfolio Analysis:The services on offer from Tetra Pak Technical Service are grouped into four areas. Together they form our Services Portfolio. The Portfolio gathers in one spot the accumulated experience and competence of our worldwide organization. It gives you easy access to technical expertise, services and support that are unrivalled in the food and beverage industry.Designed to provide ‘full-spectrum value’, the Portfolio can assist you at any stage of an existing, or planned, operation. Thinking of a new plant? Then our Pre-production Services can speed the process towards painless, profitable production. Want to raise the productivity of your operators and maintenance staff. Our Training Services transform employees into skilled, value-generating assets.

Pre-production Services:

Pre-production services offer the installation and start-up services necessary for a smooth transition to safe, efficient production.

Improvement Services:

Included here is a range of services that assess your operation from every possible angle. We identify where savings and improvements can be made, then deliver customized solutions.

Production Services : Pre-production services offer the installation and start-up services necessary for a smooth transition to safe, efficient production. Here you will find a wide range of customized maintenance, verification, and parts services to ensure your operations runs at desired performance levels.

Training Services:

Expertly trained and certified staff is vital to maximizing uptime, reducing costs and ensuring product quality. A wide range of training services is on offer for operators, maintenance personnel and managers.

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Porters Five Forces

Buyer Power:

As they only provide packaging to milk and liquid products manufacturers only. Manufactures has significant influence on tetra Pak because tetra Pak depend upon the retailer demand, so the manufactures and retailers who prefer tetra Pak got the power to influence them.

Supplier Power:

As they need different raw material which includes aluminum, cardboard and paper of different thickness for their packaging process. They need a number of suppliers to produce their packaging that’s why suppliers have a very significant affect on Tetra Pak Pakistan. As they also need local recycle material vendors for their production process. It also plays a vital role and got some power over their process.

Threats of new entrants:

As this process need special and high qualified people to produce quality packaging for milk and other liquid products. Also it requires huge capital investment that’s why it discourages new competitors to enter in the market.

Threats of substitutes :

As it requires high capital investment and specialized process, there are many few competitors in the market and there are many local packaging companies who can directly effect by offering packaging at low prices.

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HR Planning:

The information which we received from the HR manager of Tetra Pak Pakistan is that they only recruit people from outside (external hiring) because of specialization in engineering and process. They need high caliber engineers, operation managers, supply chain managers and marketing and finance managers. They also require blue collar employees.

Recruitment Planning:

Tetra Pak’s official recruitment channel is its website (www.tetrapak.com). On the website you will find all available positions and work opportunities in our group. Please register your curriculum vitae in our electronic database.

According to most recent calculation, thousands of workers are working in Tetra Pak. This is a rough figure as more hiring has been done in the fresh past. Tetra Pak follows a set process for hiring more employees. The major document in this connection is the "Recruitment Requisition Form". This document is used in all three instances; such as for:

Replacement:

An employment opportunity may arise either after discussing or budgeting a situation on the resignation of some employee or on an imperative need basis. In all three situations, the department head has to attain support from the Managing Director (MD). If the demand is budgeted, then the Divisional Head fills up a "Recruitment Form". This form contains the complete information; i.e.

Date of initiation

Date the employee is needed Profile

Job description

After receiving the document the human resource department puts up an advertisement in the newspaper or it directly associates placement officers at a range of institutes. Approximately

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few of the resumes are selected and accessible to the divisional heads. On their approval the candidates are called for interviews and the most appropriate are in conclusion chosen.

Management trainees:

The procedure for selecting fresh graduates at Tetra Pak is bit different as the trainees cannot be diminutive scheduled during their CV's. Management trainees are fresh alumnae or they have one year understanding at the most. Management trainees are not called directly. They are contacted through their placement officers. Salaries or profit of the management trainees do not ebb and flow with their specialization. Similarly the preparation phase is the same, whether they are chosen for marketing or finance.

Succession plan:

The sequence plan at Tetra Pak is made by the department head. He chooses his possess descendant. It is the duty of the departmental head to train someone for his work, so that there is a person to takeover in case he is transferred.

Job assessment:

There is a classified system of job measurement at Tetra Pak answerability incentives in the form of business or services are make available to employees the theater well. Employees form the domestic impartiality of the company. Therefore, equally justifying measures are taken to satisfy and motivate the employees.

Selection Process:

All of the work information we have provided is the part of recruiting process, following information is the minimum criteria that Hr managers hire for specific job.

Required Degrees: All University Degrees with a focus on: • Engineering (Mechanical, Mechatronic, Electronic, Electric, Management, and Material).• Economics, Marketing, MBA.• Chemistry, CTF, Food Sciences and Technologies, Food Engineering.

Mandatory skills:Since Tetra Pak is an international company, a good knowledge of written and spoken English is

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a must as well as the ability to work together with other team members.

Training and Development

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Training and Development

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Performance Appraisal:

Tetra Pak have different criteria’s for selection of manager and employees performance assessment.

For managers they use:

Paired comparison analysis Behaviorally anchored rating scales Performance ranking method

For employees they prefer:

360 degree performance appraisal Behavioral Observation Scales

Compensation Benefit:

Tetra pak provides with 3 main types of compensation benefits to their employees which are listed below:

Voluntary Benefits:

Retirement benefits

Insurance benefits

Mandatory Benefits:

workers' compensation

family and medical leave

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Motivational strategies:

Pick and Drop Facilities:Tetra Pak provide their employee pick and drop facility, the timing of employee come in to the workplace is also not disturbed. All employees are relatively on the time in their workplace.

Good Working Environment: Working environment is very suitable for employees. Tetra Pak is multi national company so they provide their employees effective working environment that encourage employee to done their work continues effectively.

Voluntary Benefits:Tetra Pak makes a number of voluntary benefits available to you through an outside service provider, including auto and home insurance, prepaid legal services and pet insurance

Tetra Pak culture is driven by fundamental core values, which keep our team together and give us a true competitive advantage. They are:• Freedom with Accountability • Partnership with Customers, Suppliers and Colleagues • Long-Term Perspective • Innovation and Creativity • Commitment and Fun

We believe in good corporate citizenship and responsible industry leadership. Our motto "protects what's good"™ reflects the philosophy upon which we conduct our business in order to make food safe and available, everywhere.

» ONE TETRA PAK, ONE TEAM:We are looking for talented young persons, who are motivated, enthusiastic and willing to learn. Our people are team players, results-oriented and have a strong desire to work in a diverse and stimulating environment alongside colleagues of many different nationalities. Our minds are organized, proactive and innovative, while our characters are communicative and entrepreneurial.» TETRA PAK PEOPLE:The continuous improvement of personal knowledge and skills is the base of our employment concept. As we believe that people make the difference we increase personal competences by

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building up a development plan formulated on the specific needs of our organization and of our employees.

Leadership style:Tetra Pak Management and Leadership Principles describe the management style and the corporate values of the Tetra Pak, specifically in the area of interpersonal relations. Their respect calls for specific attitudes which deserve to be outlined in the present policy:

A requirement for dealing with people is respect and trust. There can be no room for intolerance, harassment or discrimination of any kind as they are the expression of an elementary lack of respect. This principle suffers no exception and is to be applied at all levels and under all circumstances.

Nestle has Democratic and Autocratic Leadership Style because they take advise from their employees and review it and then take decision. The long-term success of the Company depends on its capacity to attract, retain and develop employees able to ensure its growth on a continuing basis. This is a primary responsibility for all managers. The Tetra pak policy is to hire staff with personal attitudes and professional skills enabling them to develop a long-term relationship with the Company.

Therefore the potential for professional development is an essential standard for recruitment.

Hence, a clear communication of these principles and values from the very beginning of the recruitment process is required

Labor policies:

To communicate is not only to inform. It is also to listen and to engage in dialogue. Every

employee has the right to an open conversation with superiors or colleagues.

In case of discord between an employee and her/his superior or another employee, the

possibility must be offered for a fair hearing. The HR staff of Nestle will provide assistance to

ensure that the disharmony is dealt with impartially and that each party has the opportunity

to explain her/his viewpoint regardless of hierarchical position.

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Safely Health Measurements:

Food for Development Strategy:Establish Partnerships for Food for Development initiatives based on Tetra Pak products and knowledge

Health & Nutrition Poverty Alleviation:-School feeding programmers-Malnutrition & disease Eradication-Emergency relief-Productivity improvement

Dairy farms:• Support for training of dairy farmers• Equipment financing

Dairy plant:• Commercial financing of dairy plants• Management support and training

Distributors:• Support for market development

Consumer’s school milk:• Support for feeding programmers• Consumer information

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Bibliography

http://www.icrawl.org/35392992-tetra-pak-case-study

http://www.tetrapak.com/about_tetra_pak/food_for_development/ About_food_for_development/role_mission_and_strategy/Pages/default.aspx

http://docs.google.com/viewer?a=v&q=cache:arsPeqjmHdcJ:www.wishh.org/workshops/ intl/southafrica/may06/wille_tetrapak_may06.pdf+tetra+pak+vision&hl=en&gl=pk&pid=bl&srcid=ADGEESikbiKbVvX6xDHMqpxCPnQvmJ33tLimutXmkbHByM0257KoZjU_ulkGv_9ZP96c4Gjl-8wOKL5V3C7m37qPbfD2sMaycZp1tC-rP-wPsxw7eg_DYsB8iZsWjdZagU6rp20Q5uUz&sig=AHIEtbSfFA6qiWXdDhwUi0Vf8dfpHsgInw

http://www.tetrapak.com/media/globalimagebank/abouttetrapak/thecompany/Pictures/ organisation_3col.gif

http://swedishjob.com/jobb/director+human+resources+2/

http://www.jobs-in-pakistan.dearlinks.com/articles/1213/1/FIELD-SERVICE-ENGINEERS--- Tetra-Pak-Pakistan---Lahore/Page1.html

http://temi.repubblica.it/guide-lavoro-e-master/2008/11/11/tetra-pak-packaging-solutions- spa/

http://www.tetrapak.com/Document%20Bank/Technical%20Service.pdf