3.8 christina wolverson · 2021. 1. 18. · title: microsoft powerpoint - 3.8 christina wolverson...
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1 European Industrial Gases Associationwww.eiga.eu
Winter Seminar 2021Behavioural Safety
CHANGING INCORRECT ERGONOMICS THROUGH POSITIVE REINFORCEMENT
Christina WOLVERSON
Air Products
2European Industrial Gases Association
www.eiga.euWinter Seminar 2021Behavioural Safety
Introduction
• Slido questions
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3 European Industrial Gases Associationwww.eiga.eu
Winter Seminar 2021Behavioural Safety
Why do people do things wrong
• Why do kids do it right and adults do it wrong?– What’s in it for me? Quickest
way/shortcut, confirmation bias (nothing has happened to me before)
– Learned incorrect behaviour (lose the use of the correct muscles)
• Need to engage brain and muscle
4European Industrial Gases Association
www.eiga.euWinter Seminar 2021Behavioural Safety
Importance of right behaviour
• Incorrect techniques (even minor) can lead to injuries over time– Example bicep tendon rupture
– Carrying a 15kg cardboard box, with correct technique
• It wasn’t the specific technique that was incorrect, it was the history– Getting techniques right early, will protect people’s health in later in life
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5 European Industrial Gases Associationwww.eiga.eu
Winter Seminar 2021Behavioural Safety
How do we change people’s behaviour
• People’s behaviour learned over 20-25 years cannot be changed overnight
• One off classroom is not sufficient, unlearning takes time
• This is not just a tick box exercise
• Needs constant positive reinforcement
• Peer to peer challenging
• Needs to include outside of work (home)
6European Industrial Gases Association
www.eiga.euWinter Seminar 2021Behavioural Safety
Wearable technology
• Wearable technology is available to help do it right or reinforce correct technique
• Technology can be an aid to changing behaviours– Training/observation/feedback is still required
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7 European Industrial Gases Associationwww.eiga.eu
Winter Seminar 2021Behavioural Safety
Wearable technology
• Use of tools can reduce risk for highly repetitive tasks
8European Industrial Gases Association
www.eiga.euWinter Seminar 2021Behavioural Safety
Example - Visafe
• Initial assessment
High Risk
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9 European Industrial Gases Associationwww.eiga.eu
Winter Seminar 2021Behavioural Safety
Example - Visafe
• After refresher advice
Reduced to
minimum
Improvement
Visual demonstration to the employee of the improvement due to a change in behaviour while performing task
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www.eiga.euWinter Seminar 2021Behavioural Safety
Climbing onto catwalk – back assessment
• Using grip on catwalk • Moving grip
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11 European Industrial Gases Associationwww.eiga.eu
Winter Seminar 2021Behavioural Safety
Conclusions
• People’s behaviour learned over 20-25 years cannot be changed overnight
• There isn’t a magic pill
• Constant positive reinforcement
• NAPO video – ‘Think to move’
• https://www.napofilm.net/
12European Industrial Gases Association
www.eiga.euWinter Seminar 2021Behavioural Safety
Documents referenced
EIGARef. Document title Link
Doc 229 Guidance for Manual Handling Activities of Cylinders www.eiga.eu
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