3.c.process analysis

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    3c. Process Selection / Process

    design / Process analysis

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    Process : set of tasks that transform inputs intouseful outputs

    Process usually consists of

    set of tasks flow of material & information that connect set

    of tasks

    storage of material & information

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    Task: accomplishes to a certain degree the

    transformation of input into desired output

    Flow: i. of material involves the transfer of a

    product from one task to its next taskii. of information helps in determining how each of

    transformation has been done in the previous task &

    what exactly remains to be completed in the presenttask.

    Storage : neither a task nor a transfer ( move ) ,

    then stored .Goods in storage , waiting to be processed by the

    next task , are called WIP ( work-in - process)

    inventory .

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    Process selection :deals with kind of productionprocess to have in plant

    Process Technologies

    Conversion : changing into different forme.g.iron ore to steel sheets , ingredients to tooth paste,granules to plastic parts

    Fabrication :changing raw material into specific

    forme.g. making sheet metal into car fenders Assembly : Assembling car fender , putting

    electronic components on PCB ( printed circuitboard )

    Testing : not a fundamental process , but standalone major activity

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    Operation time = Set up time + Run Time

    Throughput time = average time for a unit to

    move through the system ( first unit )

    Cycle time = average time between completion

    of units ( repetitive )

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    1

    Throughput rate = ---------------------------

    Cycle time

    Actual Output

    Efficiency = ---------------------------

    Standard InputOutput

    Productivity = ---------------------------

    InputTime activated

    Utilization = ---------------------------

    Time Available

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    Process Design : complete delineation and

    description of specific steps in the production

    process and the linkages among steps

    Process Plans : workable instructions for

    manufacture , including information necessaryequipment & tooling , component sourcing ,job

    descriptions & procedures for workers & computer

    program for automated machine

    Process Flow : how a factory organizes material

    flow during the production process

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    Key decisions in Process Design

    1. Organizing the process flows

    2. Relating process design to process flow3. Evaluating the process

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    Relation of process design to Types of process

    flow :

    1. 5 process flow types forming a continuum

    2. Best choice for a process depends on the value

    & degree of customization required for the

    process3. A process choice might apply to an entire

    process or just one sub-processes within it e.g.

    one of a service facilitys process may be bestdescribed as a job process and another process

    as a line process

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    Selection of Types of Production Systems /

    Production Process for a product :

    Three main factors determine the place of productionplanning products and control in an organization:

    1. The type pf production, i.e. the quantities offinished products and the regularity of

    manufacture

    2. The size of the plant

    3. The type of industry i.e. the field of specialization

    of the plant.

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    Depending upon the process flows :

    there are 5 types of distinctivemanufacturing processes , which

    can be grouped in 2 basic groups

    A. Intermittent1.Project

    2.Job-shop

    3.Batch

    B. Continuous

    4.Assembly Line or line

    5.Continuous flow

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    Low volume , make to order

    process : Project or jobprocess

    1. Less vertical integration

    2. More resources flexibility3. More customer involvement

    4. Less capital intensity /

    automation

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    High volume , make -to-stock :

    Line or continuous Process

    1. More vertical integration

    2. Less resources flexibility

    3. Less customer involvement4. more capital intensity /

    automation

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    1.Project Process

    2.Job Process

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    Type of

    production

    Intermittent

    Production

    Project

    Production

    Job

    Productio

    n

    Batch

    Productio

    n

    Mass &

    flow

    production

    Process

    production

    Continuous

    production

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    Job

    Batch

    Mass

    ProcessProject / one

    Continuous /

    many

    Project

    Degree of repetitiveness

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    Intermittent

    Project System

    Job-Shop System

    Batch System

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    Project System

    Characteristics1.definite beginning & end

    2.non-uniform requirement of resources

    3.involvement of different agencies4.fixed position layout

    5.high cost over runs

    6.personnel problems7.scheduling & control

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    Examples of Project Process

    1.Selection of location for new plant in

    Europe

    2.Installing ERP for manufacturing firm

    business processes

    3.Construction of bridge

    4.Quadrupling of railway tracks betweenBorivali & Virar

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    Job-shop system

    Characteristics

    Small production runs

    1.discontinuous flow of materials2.disproportionate manufacturing

    cycle time

    3.general purpose machines &process layout

    4.highly skilled labor

    5.highly competent knowledgeablesupervision

    6.large WIP

    7.limited functions of PPC

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    Examples:

    large turbo-generators,large engines,

    boiler,

    processing, equipments,special electronic equipment,

    Barber shop

    polyclinic

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    Batch system

    Characteristics

    Short runs

    Skilled labor in specific trades

    Supervisor to possess knowledge of specific

    process Limited span of control

    General purpose machines & process type

    layout

    Manufacturing cycle time affected due toqueues

    Large WIP

    Flexibility of production schedules

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    Examples Batch Process

    Forging process to make fittings for

    pressure vesselsProducing a batch of text books

    Bakery

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    Continuous

    Mass and Flow

    Systems

    Assembly-Line System

    Flow System :

    Process Systems

    Process Plants

    Ch t i ti Of A bl Li

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    Characteristics Of Assembly Lines

    1. Continuous flow of material

    2. Special purpose machines

    3. Product layout4. Mechanized materials handling

    5. Low skilled labor

    6. Short manufacturing cycle time7. Easy supervision

    8. Limited WIP

    9. Lesser flexibility in production schedules10.Some of assembly line products are :

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    Examples of LineProcess

    Auto Assembly

    Bread LineParle Biscuit Line

    TV ,

    Fridge,

    Washing Machines

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    Continuous Process Flow System

    Process production is characterized bymanufacture of a single product and

    stocked in warehouse awaiting sales.

    Chemical plants, fertilizer manufacturing units

    and oil refineries use continuous-flow

    technologies. Raw materials are processed

    through different stages in a continuous flow

    in obtaining finished products, which arepacked as required. sugar , cement ,paper ,

    milk ,coke etc

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    Characteristics Of Process Plants

    Special purpose machines with built in

    controls

    highly mechanized material handling

    virtually zero manufacturing cycle time low skilled labor

    supervisor to be process specialist

    negligible WIP

    limited production planning & control

    functions

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    Selection of manufacturing process

    In reality , very few organizations use onlyone process type in true sense. Generally , at

    least 2 or 3 process

    Manufacturers of automobile , electric

    appliances , copiers etc use batch production

    to manufacture components & somesubassemblies and flow production for final

    assembly

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    Manufacturing process like a

    product has a life cycle .

    1. Product starts with project form

    2. Then small batches in growing

    stage

    3. Then in maturity phase mass &

    flow

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    project

    continuous

    Mass &

    flow

    batch

    Introduction

    ( use project

    form )Growth ( use

    batch form )Maturity( use

    mass form )

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    Manufacturing process flow design

    Specifies & focuses on specific processes thatraw materials , parts& sub-assemblies

    follows as they move through plantTools to do are :

    1. Assembly drawings

    2. Assembly charts3. route sheets

    4. Flow process charts

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    Assembly Drawings : exploded view of

    products showing its components parts

    Assembly Chart: order / sequence of assembly

    of parts ( Gozinto Chart)

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    A

    1

    A

    2

    A

    3

    A

    4

    A

    5

    S

    A1

    S

    A2

    a

    c

    d

    g

    e

    h

    f

    b

    i

    k

    j

    o

    l

    A

    6

    A

    7

    A

    8

    S

    A3 I1

    I2

    Gozinto Chart

    Assembly chart for Electrical Heatera: Body

    b: Assemble Bracket to body

    c: Bracket

    d: Insulatore: Switch

    f: Assemble Switch to body

    g: Internal Wiring

    h: Electrical Connection

    i: Cord

    j: Install Cord

    k: Resistor wire

    l: Porcelain rod

    m: Copper end caps

    n: Heating Element Assembly

    o: Install Heater Assembly

    p: Test

    q: End Platesr: Assemble end plates to body

    s: Plastic End Caps

    t: Assemble End Caps to body

    u: Screen

    v: Install Screen

    w: Final Inspection

    t

    v

    r

    pm

    w

    s

    q

    u

    n

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    Service process designs

    3 contrasting service designs

    1. Production line approach : Mc Donalds

    2. Self service approach : ATM , Buffet

    Lunch

    3. Personal attention approach : shoe store

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    Characteristics of a well designed

    service system

    1 Each element of service system is consistent

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    1. Each element of service system is consistentwith the operating focus of the firm

    2. It is user friendly :ATM

    3. It is robust : computer back up system4. Consistent performance by its people and

    systems is easily maintained

    5. Effective links between the back office & front

    office so that nothing falls between the cracks6. It manages the evidence of service quality in

    such a way that customers see the value ofservice provided

    7. It is cost effective

    Service Process Technologies

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    Service Process Technologies

    Low customer

    contact

    High customer contact

    Capital

    intensive

    Postal shop services

    Cheque processing

    Custom-shop services

    Charter travel services

    Medical treatment

    Labor

    intensive

    Mass services

    Teaching

    Live entertainment

    cafeteria

    Professional services

    Barber shop

    Legal counseling

    Medical diagnosistutoring

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    Q1. depending upon the flow of

    material in manufacturing ,

    describe various types of

    manufacturing processesQ2. prepare process flow chart

    from waking up to reaching

    college

    Q3.Prepare gozinto chart for a

    product