3.c.process analysis
TRANSCRIPT
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3c. Process Selection / Process
design / Process analysis
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Process : set of tasks that transform inputs intouseful outputs
Process usually consists of
set of tasks flow of material & information that connect set
of tasks
storage of material & information
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Task: accomplishes to a certain degree the
transformation of input into desired output
Flow: i. of material involves the transfer of a
product from one task to its next taskii. of information helps in determining how each of
transformation has been done in the previous task &
what exactly remains to be completed in the presenttask.
Storage : neither a task nor a transfer ( move ) ,
then stored .Goods in storage , waiting to be processed by the
next task , are called WIP ( work-in - process)
inventory .
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Process selection :deals with kind of productionprocess to have in plant
Process Technologies
Conversion : changing into different forme.g.iron ore to steel sheets , ingredients to tooth paste,granules to plastic parts
Fabrication :changing raw material into specific
forme.g. making sheet metal into car fenders Assembly : Assembling car fender , putting
electronic components on PCB ( printed circuitboard )
Testing : not a fundamental process , but standalone major activity
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Operation time = Set up time + Run Time
Throughput time = average time for a unit to
move through the system ( first unit )
Cycle time = average time between completion
of units ( repetitive )
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1
Throughput rate = ---------------------------
Cycle time
Actual Output
Efficiency = ---------------------------
Standard InputOutput
Productivity = ---------------------------
InputTime activated
Utilization = ---------------------------
Time Available
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Process Design : complete delineation and
description of specific steps in the production
process and the linkages among steps
Process Plans : workable instructions for
manufacture , including information necessaryequipment & tooling , component sourcing ,job
descriptions & procedures for workers & computer
program for automated machine
Process Flow : how a factory organizes material
flow during the production process
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Key decisions in Process Design
1. Organizing the process flows
2. Relating process design to process flow3. Evaluating the process
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Relation of process design to Types of process
flow :
1. 5 process flow types forming a continuum
2. Best choice for a process depends on the value
& degree of customization required for the
process3. A process choice might apply to an entire
process or just one sub-processes within it e.g.
one of a service facilitys process may be bestdescribed as a job process and another process
as a line process
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Selection of Types of Production Systems /
Production Process for a product :
Three main factors determine the place of productionplanning products and control in an organization:
1. The type pf production, i.e. the quantities offinished products and the regularity of
manufacture
2. The size of the plant
3. The type of industry i.e. the field of specialization
of the plant.
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Depending upon the process flows :
there are 5 types of distinctivemanufacturing processes , which
can be grouped in 2 basic groups
A. Intermittent1.Project
2.Job-shop
3.Batch
B. Continuous
4.Assembly Line or line
5.Continuous flow
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Low volume , make to order
process : Project or jobprocess
1. Less vertical integration
2. More resources flexibility3. More customer involvement
4. Less capital intensity /
automation
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High volume , make -to-stock :
Line or continuous Process
1. More vertical integration
2. Less resources flexibility
3. Less customer involvement4. more capital intensity /
automation
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1.Project Process
2.Job Process
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Type of
production
Intermittent
Production
Project
Production
Job
Productio
n
Batch
Productio
n
Mass &
flow
production
Process
production
Continuous
production
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Job
Batch
Mass
ProcessProject / one
Continuous /
many
Project
Degree of repetitiveness
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Intermittent
Project System
Job-Shop System
Batch System
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Project System
Characteristics1.definite beginning & end
2.non-uniform requirement of resources
3.involvement of different agencies4.fixed position layout
5.high cost over runs
6.personnel problems7.scheduling & control
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Examples of Project Process
1.Selection of location for new plant in
Europe
2.Installing ERP for manufacturing firm
business processes
3.Construction of bridge
4.Quadrupling of railway tracks betweenBorivali & Virar
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Job-shop system
Characteristics
Small production runs
1.discontinuous flow of materials2.disproportionate manufacturing
cycle time
3.general purpose machines &process layout
4.highly skilled labor
5.highly competent knowledgeablesupervision
6.large WIP
7.limited functions of PPC
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Examples:
large turbo-generators,large engines,
boiler,
processing, equipments,special electronic equipment,
Barber shop
polyclinic
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Batch system
Characteristics
Short runs
Skilled labor in specific trades
Supervisor to possess knowledge of specific
process Limited span of control
General purpose machines & process type
layout
Manufacturing cycle time affected due toqueues
Large WIP
Flexibility of production schedules
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Examples Batch Process
Forging process to make fittings for
pressure vesselsProducing a batch of text books
Bakery
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Continuous
Mass and Flow
Systems
Assembly-Line System
Flow System :
Process Systems
Process Plants
Ch t i ti Of A bl Li
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Characteristics Of Assembly Lines
1. Continuous flow of material
2. Special purpose machines
3. Product layout4. Mechanized materials handling
5. Low skilled labor
6. Short manufacturing cycle time7. Easy supervision
8. Limited WIP
9. Lesser flexibility in production schedules10.Some of assembly line products are :
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Examples of LineProcess
Auto Assembly
Bread LineParle Biscuit Line
TV ,
Fridge,
Washing Machines
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Continuous Process Flow System
Process production is characterized bymanufacture of a single product and
stocked in warehouse awaiting sales.
Chemical plants, fertilizer manufacturing units
and oil refineries use continuous-flow
technologies. Raw materials are processed
through different stages in a continuous flow
in obtaining finished products, which arepacked as required. sugar , cement ,paper ,
milk ,coke etc
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Characteristics Of Process Plants
Special purpose machines with built in
controls
highly mechanized material handling
virtually zero manufacturing cycle time low skilled labor
supervisor to be process specialist
negligible WIP
limited production planning & control
functions
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Selection of manufacturing process
In reality , very few organizations use onlyone process type in true sense. Generally , at
least 2 or 3 process
Manufacturers of automobile , electric
appliances , copiers etc use batch production
to manufacture components & somesubassemblies and flow production for final
assembly
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Manufacturing process like a
product has a life cycle .
1. Product starts with project form
2. Then small batches in growing
stage
3. Then in maturity phase mass &
flow
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project
continuous
Mass &
flow
batch
Introduction
( use project
form )Growth ( use
batch form )Maturity( use
mass form )
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Manufacturing process flow design
Specifies & focuses on specific processes thatraw materials , parts& sub-assemblies
follows as they move through plantTools to do are :
1. Assembly drawings
2. Assembly charts3. route sheets
4. Flow process charts
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Assembly Drawings : exploded view of
products showing its components parts
Assembly Chart: order / sequence of assembly
of parts ( Gozinto Chart)
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A
1
A
2
A
3
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S
A1
S
A2
a
c
d
g
e
h
f
b
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k
j
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A
6
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A3 I1
I2
Gozinto Chart
Assembly chart for Electrical Heatera: Body
b: Assemble Bracket to body
c: Bracket
d: Insulatore: Switch
f: Assemble Switch to body
g: Internal Wiring
h: Electrical Connection
i: Cord
j: Install Cord
k: Resistor wire
l: Porcelain rod
m: Copper end caps
n: Heating Element Assembly
o: Install Heater Assembly
p: Test
q: End Platesr: Assemble end plates to body
s: Plastic End Caps
t: Assemble End Caps to body
u: Screen
v: Install Screen
w: Final Inspection
t
v
r
pm
w
s
q
u
n
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Service process designs
3 contrasting service designs
1. Production line approach : Mc Donalds
2. Self service approach : ATM , Buffet
Lunch
3. Personal attention approach : shoe store
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Characteristics of a well designed
service system
1 Each element of service system is consistent
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1. Each element of service system is consistentwith the operating focus of the firm
2. It is user friendly :ATM
3. It is robust : computer back up system4. Consistent performance by its people and
systems is easily maintained
5. Effective links between the back office & front
office so that nothing falls between the cracks6. It manages the evidence of service quality in
such a way that customers see the value ofservice provided
7. It is cost effective
Service Process Technologies
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Service Process Technologies
Low customer
contact
High customer contact
Capital
intensive
Postal shop services
Cheque processing
Custom-shop services
Charter travel services
Medical treatment
Labor
intensive
Mass services
Teaching
Live entertainment
cafeteria
Professional services
Barber shop
Legal counseling
Medical diagnosistutoring
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Q1. depending upon the flow of
material in manufacturing ,
describe various types of
manufacturing processesQ2. prepare process flow chart
from waking up to reaching
college
Q3.Prepare gozinto chart for a
product