3m drive-thru™...store headsets in one location no need to remove the battery from the headset to...

3M Drive-Thru™ System G5Customer Presentation

3M Confidential © 3M 2016. All Rights Reserved. 1

October 16


Delivering the best possible drive-thru experience for your

customer

That’s the genius of G5.

3M Confidential © 3M 2016. All Rights Reserved.

3M™ Drive-Thru System G5

3M™ Drive-Thru Basestation G5 3M™ Drive-Thru Headset G5



3M™ Drive-Thru Basestation G5

Next generation digital technology

17% smaller cabinet means less wall space needed for mounting

Dimensions: 16 ¾ in. L x 11½ in. W x 2 in. D (41.8 cm x 29 cm x 5 cm)

Built-in Greeter is now standard and with more messaging capability

Can record up to 16 greeter/alert/reminder messages, each up to 10 seconds in length

Dual lane functionality in a single basestation saves wall space and

lowers your drive-thru equipment cost

Easy software upgrade converts your single lane basestation to dual

lane – in your store, in minutes. No need to replace or purchase another

basestation.

Fully backwards compatible – works with both the XT-1 and G5 headset

systems

New short-cut keys from the main menu let you quickly and easily

register your headsets (left arrow key) and record greeter, alert and

reminder messages (right arrow key)

3M™ Drive-Thru Basestation G5 Features and Benefits


Advanced Noise Reduction delivers superior sound quality for both the order take and at the menu post

Acoustic Echo Cancellation reduces echoes for clearer sound and easier comprehension

Automatic Gain Control keeps volume steady and strong

Spread Spectrum reduces interference

3M™ Drive-Thru Basestation G5 and Menu Post Components

3M™ Speaker Assembly, Duplex, 4

New design and acoustic batting material absorbs echo and delivers consistent, superior sound

Higher speaker rating and tolerances increase longevity and resilience

Completed sealed to eliminate off-axis sound and echo

Tapered enclosure with weep hole allows sheds water to eliminate moisture

Improved Speaker Cone material for better weathering and UV protection

Optional Weatherscreen with gasket protects speaker from water

3M™ Microphone Duplex, Foam Block Assembly

New design and acoustic materials absorb echo and delivers consistent, superior sound

Microphone is “floated” inside a foam block that fits tightly inside speaker post enclosure to eliminate echo

Adjustable mic mounting chamber in the foam block correctly positions the microphone for optimum sound

Protection on the foam in front and channels inside the foam help it to shed water

Larger gauge wire on the mic makes connections at the post much easier


Enhanced sound clarity Closer to the human voice

Improve order accuracy Boost customer satisfaction


That’s the genius of smarter sound.

Smart technology for sound drive-thru results


3M™ Drive-Thru Headset G5

We didn’t just try to improve our headset, we set out to improve the whole way you operate.


Inspired by you, the customer Gathered “voice of the customer” from over 67

key customer stakeholders in 6 countries to validate the superior concept

You told us what YOU wanted in a headset

Cashier• Crew Members

Store Managers• Assistant Store Mgr

• District Store Mgr• Regional Store Mgr

Franchisee / Owner Operator• VP of Operations • VP of Business• VP of Equipment

Corporate• Director of Operations • Director of technology • Restaurant Systems

Operator


And we heard you

What you DO want:

All-in-one headset (one piece, less parts) LEDs on mic boom for visual indicator

when mic is live Removable battery vs. fixed Headset charging/storage station concept Dark colors to blend into uniform Ability to repair on-site

What you DON’T want: Beltpacks Lanyards Controls on wrist/mic boom Ear pieces (loose, nothing in or out ear) Colors (customizable colors/designs)

What you NEED:1. Sound Clarity2. Durability/Reliability3. Ease of use4. Lightweight/Comfort


The 3M™ Drive-Thru Headset G5Our 5th generation wireless headset design


Easy to use and comfortable

Adjust

Global IconsCapacitive touch Technology

Pivot

Adjustable headband for a better fit

Headband pivot point assists with comfort

Haptics “feel” Technology

Small vibration when touched

Confirms headset button engagement and car presence at order point

Can be turned on or off

Capacitive “feather” Touch Buttons

Eliminates need for pressure

Senses electrical properties of finger (senses finger pad)

Globally recognized icons on touch zones

Assists with ease of use and training

Built-in Accelerometer activated by motion to turn on

No on or off button necessary

Headset will go into sleep mode after 5 minutes of no motion

Saves battery life14

A design that breaks the mold

Push-button Fuel Gauge: Verbal indicator: Last 5 minutes of battery run time, headset will say

“change battery” prior to shutting down

Visual indicator: Press fuel gauge button to show LED lights indicating % charge – each green light represents 25% charge

End of Life: Visual indicator: Top and bottom (1st and 4th) LEDs light green when

batteries useful like has ended and it should be recycled

Get charged up about a smarter battery


Battery indicators helps to reduce downtime when it matters most

15

Indicator Lights improve team performance

Green(Steady) light: Lane 1 no car present, Stand by

Red/Green(Steady) light: Lane 2 (Dual lane) no car present, Stand by

Blue (flashing) light: Vehicle arrived, but not answered

Blue (steady) light: Vehicle present and answered

Red (Steady) light: Talk (either lane or page)

NEW! Blue light indicates vehicle presence


Service in a snap

Industry repair data shows the majority of repairs are due to mic boom or headband breakage

– components built into the G5 carrier

Patent-pending modular headset design allows you to quickly and easily remove a broken

carrier from the pod and swap it out with a new carrier

Every system includes an extra carrier so you are never down a headset

Lower total cost of ownership over the life of the system

17

Introducing the ONLY headset you can repair in your store, in seconds!

That’s the genius of a smart headset.

Dock it and you’re done!

A headset charging station that let’s you charge and

store headsets in one location

No need to remove the battery from the headset to charge it – insert

the headset into the docking station and you are good to go!

Charges up to 5 headsets and up to 5 additional batteries

Can be mounted on a wall, shelf, or table

18

Easier identification, happier team

Identification Tags:

Communicate the right messages to the right crew member with

confidence

Each headset can have its own color tag for easy identification by the

team

19

October 16


A complete drive-thru solution designed to

give you a competitive edge

That’s the genius of G5.


Thank you!


3m drive-thru™...store headsets in one location no need to remove the battery from the headset to...

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