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November 16, 2017 3Q17 Earnings Conference Call

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Page 1: 3Q17 Earnings Conference Call · expand margins broaden platform & market share gain improve customer experience increase consumer engagement expand reach in the region enhance product

November 16, 2017

3Q17 Earnings Conference Call

Page 2: 3Q17 Earnings Conference Call · expand margins broaden platform & market share gain improve customer experience increase consumer engagement expand reach in the region enhance product

Disclaimer

This presentation includes forward-looking statements. We have based these forward-looking statements largely on our current beliefs, expectations and projections about future

events and financial trends affecting our business and our market. Many important factors could cause our actual results to differ substantially from those anticipated in our forward-

looking statements, including: political, social and macroeconomic conditions in Latin America; currency exchange rates and inflation; current competition and the emergence of new

market participants in our industry; government regulation; our expectations regarding the continued growth of internet usage and e-commerce in Latin America; failure to maintain

and enhance our brand recognition; our ability to maintain and expand our supplier relationships; our reliance on technology; the growth in the usage of mobile devices and our ability

to successfully monetize this usage; our ability to attract, train and retain executives and other qualified employees; and our ability to successfully implement our growth strategies.

We operate in a competitive and rapidly changing environment. New risks and uncertainties emerge from time to time, and it is not possible for us to predict all risks and uncertainties

that could have an impact on the forward-looking statements contained in this presentation. The words “believe,” “may,” “should,” “aim,” “estimate,” “continue,” “anticipate,” “intend,”

“will,” “expect” and similar words are intended to identify forward-looking statements. Forward-looking statements include information concerning our possible or assumed future

results of operations, business strategies, capital expenditures, financing plans, competitive position, industry environment, potential growth opportunities, the effects of future

regulation and the effects of competition. Forward-looking statements speak only as of the date they are made, and we undertake no obligation to update publicly or to revise any

forward-looking statements after the date of this presentation because of new information, future events or other factors, except as required by law. In light of the risks and

uncertainties described above, the future events and circumstances discussed in this presentation might not occur or come into existence and forward-looking statements are thus not

guarantees of future performance. Considering these limitations, you should not make any investment decision in reliance on forward-looking statements contained in this

presentation.

This presentation includes industry, market and competitive position data and forecasts that we have derived from independent consultant reports, publicly available information,

industry publications, official government information, other third-party sources and our internal data and estimates. Independent consultant reports, industry publications and other

published sources generally indicate that the information contained therein was obtained from sources believed to be reliable. The inclusion of market estimations in this presentation

is based upon information obtained from third-party sources and our understanding of industry conditions. Although we believe that this information is reliable, the information has not

been independently verified by us. Trademarks and service marks appearing in this presentation are the property of their respective holders. This presentation includes data from

Euromonitor. Information sourced to Euromonitor is from independent market research carried out by Euromonitor International Limited as part of its annual Passport research.

Euromonitor makes no warranties about the fitness of this intelligence for investment decisions.

This presentation is strictly confidential, is for informational purposes only and may not be relied upon in connection with the purchase or sale of any security. You may not disclose

any of the information contained herein to any other parties without the company’s prior express written permission. This presentation is made pursuant to Section 5(d) of the

Securities Act of 1933, as amended, and is intended solely for investors that are either qualified institutional buyers or institutions that are accredited investors (as such terms are

defined under Securities and Exchange Commission (“SEC”) rules) solely for the purpose of determining whether such investors might have an interest in a securities offering

contemplated by Despegar.com, Corp. Any such offering of securities will only be made by means of a registration statement (including a prospectus) filed with the SEC, after such

registration statement is declared effective. No such registration statement has been declared effective as of the date of this presentation. This presentation shall not constitute an

offer to sell or the solicitation of an offer to buy these securities, nor shall there be any sale of these securities in any state or jurisdiction in which such offer, solicitation or sale would

be unlawful prior to registration or qualification under the securities laws of any such state or jurisdiction.

2

Page 3: 3Q17 Earnings Conference Call · expand margins broaden platform & market share gain improve customer experience increase consumer engagement expand reach in the region enhance product

3

Despegar Completes Successful IPO; Shares Begin

Trading on NYSE on September 20, 2017

IPO Deal Size: $382 million

Primary 72%

Secondary 28%

Shares offered: 12,770,000

Greenshoe1: 1,915,500

Float: 21.3%

Offer price: $26 per share

Net proceeds2: $254 million

Mkt Cap at pricing: $1.8 Bn

Use of proceeds: General corporate purposes

1 100% primary

2 Net of $20.7 million in IPO transaction costs related to primary shares

Page 4: 3Q17 Earnings Conference Call · expand margins broaden platform & market share gain improve customer experience increase consumer engagement expand reach in the region enhance product

Leading OTA in Latin America…

Pan-regional OTA operating across 20 markets with leading brand awarenessin key markets, including Brazil and Argentina(1)

18 years operating history

Deep expertise and ability to address market specific needs in a growing$30Bn market(2) opportunity

Comprehensive product offering including air, packages, hotels and other travel products to a large customer base

Best in class mobile offering

Served over 3.6 million customers during 9M17, up 19% YoY

4Notes

(1) Based on search engine trend data that is based on the relative number of searches of brand related keywords in Google as of September 30, 2017

(2) $30Bn estimated online travel market as of 2016 based on airlines, lodging, attractions and car rentals data from Euromonitor

Page 5: 3Q17 Earnings Conference Call · expand margins broaden platform & market share gain improve customer experience increase consumer engagement expand reach in the region enhance product

…Operating at Significant Scale in a Rapidly Growing

Online Travel Market

5

USD Bn

Notes

(1) Online travel market from Euromonitor including airlines, lodging, attractions and car rentals. Air segment includes all Latin American countries and outbound globally; US$ ticket values includes round trip for intra-country, single trip for intra-region and single trip for outbound

trips; Online Air includes direct and intermediaries sales; Offline Air covers all transactions that are not booked or paid over the internet

(2) Despegar market share in terms of online travel market in Latin America by gross bookings

$3.3Bn

Bookings

$30Bn

Online Travel

Market

$98Bn(1)

Total Travel Market

$48Bn

Estimated

Online Travel Market

$131Bn(1)

Estimated

Total Travel Market

Market Share(2): ~11%

Despegar

Online Travel Market

$30Bn

50%

48%

Airlines

Lodging

Attractions &

Car Rentals 2%

2020E2016

Source: Euromonitor

Latin America Travel Market Size

Page 6: 3Q17 Earnings Conference Call · expand margins broaden platform & market share gain improve customer experience increase consumer engagement expand reach in the region enhance product

Local Knowledge and Industry Leadership Provide Unique

Competitive Advantages

Complexities of Latin America Market Present Significant Barriers to Entry

Over 20 Different Tax Regimes Across Despegar’s Markets

Political & Regulatory Intricacies

Different Languages, Local Customs and Travel Preferences

Transitioning from Cash to Electronic Payments and Installments

Proven Experience in Managing Currency Volatility

Highly Fragmented Market

6

Page 7: 3Q17 Earnings Conference Call · expand margins broaden platform & market share gain improve customer experience increase consumer engagement expand reach in the region enhance product

Leveraging Air Purchases to Drive Packages,

Hotels & Other Products

Air Products

Packages, Hotels & Other Products

Significant Cross Sell Opportunity

Differentiated Platform Connecting Customers with Suppliers

Drive Margin & Profitability

Generated 54% of Revenue in 9M17

7Notes

(1) Refers to customers repeat customers who had previously purchased other travel products through Despegar’s platform as of September 30th 2017

(2) Inventory figures as of end of June 2017

Page 8: 3Q17 Earnings Conference Call · expand margins broaden platform & market share gain improve customer experience increase consumer engagement expand reach in the region enhance product

Strategic Priorities Driving Growth and Leadership

REPEAT PURCHASE RATE

ADDRESS NEW CUSTOMERS

CAPTURE HIGH SHARE OF

WALLET

INCREASE & OPTIMIZE

INVENTORY

EXPAND MARGINS

BROADEN PLATFORM &

MARKET SHARE GAIN

IMPROVE CUSTOMER

EXPERIENCE

INCREASE CONSUMER

ENGAGEMENT

EXPAND REACH

IN THE REGION

ENHANCE PRODUCT

OFFERING & CROSS-SELL

DEEPEN RELATINOSHIPS

WITH SUPPLIERS

FURTHER INVESTMENT

IN MOBILE PRODUCTS

INVEST IN IT & DATA TO DRIVE

OPERATIONAL EFFICIENCY

PURSUE STRATEGIC

ACQUISITIONS

Page 9: 3Q17 Earnings Conference Call · expand margins broaden platform & market share gain improve customer experience increase consumer engagement expand reach in the region enhance product

9

3Q17 Highlights: Despegar Delivers Solid Set of Results

Number of customers up 20% YoY

Transactions increased 25% driven by high repeat customer purchase activity

Mobile transactions up 55% YoY, with 29% of transactions completed on mobile platform vs 23% a year

ago

Gross bookings up 32% despite overall slower market conditions in 2H17

Revenues increased 24% YoY

Share of Packages, Hotels & OTPs rose to 55% of total revenues from 49% in 3Q16

Adjusted EBITDA up 1% YoY and 15% YoY excluding one-time tax recovery gains in both periods

Strong cash flow generation from operations of $10.7M in 3Q17, versus use of cash of $13.3 M in 3Q16

Page 10: 3Q17 Earnings Conference Call · expand margins broaden platform & market share gain improve customer experience increase consumer engagement expand reach in the region enhance product

1.1 1.3

3.03.9

0.81.0

2.2

2.7

1.82.3

5.2

6.6

'-

1.3

2.5

3.8

5.0

6.3

7.5

3Q16 3Q17 9M16 9M17

Strong Business Momentum with Strategic Initiatives Driving Higher Margin Packages, Hotels and OTPs…

Total Transactions by Segment

In millions

• Solid performance achieved despite softer market growth than in 1H17 and natural disasters

• Selective reduction in air customer fees and enhanced customer’s installments support market share growth and cross-selling

• Packages, Hotels and OTPs transactions growing faster than Air (+29% compared with 22% YoY, respectively)

• ASPs up 6% YoY in 3Q17

Gross Bookings

In US$ Bn

0.8 1.1

2.3

3.2

'-

0.6

1.1

1.7

2.2

2.8

3.3

3.9

3Q16 3Q17 9M16 9M17

10

+29%

+22%

Page 11: 3Q17 Earnings Conference Call · expand margins broaden platform & market share gain improve customer experience increase consumer engagement expand reach in the region enhance product

… Supported by Increased Mobile Transactions…

+35 M cumulative App downloads at

Sep 30 2017, up 42% YoY

Mobile transactions up 55% YoY

Share of mobile transactions +565 bps YoY

to 29% of total transactions

Enhancing the customer experience

Ancillary Luggage Confirmation Check-Out

11

Page 12: 3Q17 Earnings Conference Call · expand margins broaden platform & market share gain improve customer experience increase consumer engagement expand reach in the region enhance product

… As We Continue to Drive Growth Across Our Markets

Share of total

Transactions by Geography

40% 41%

24% 24%

36% 35%

0%

125%

3Q16 3Q17

Other Argentina Brazil

12

Robust dynamics in Brazil and Argentina

Solid growth Mexico

Market share gain in Colombia, despite lower

passenger traffic driven by local pilots strike at

an international carrier

Page 13: 3Q17 Earnings Conference Call · expand margins broaden platform & market share gain improve customer experience increase consumer engagement expand reach in the region enhance product

51% 45% 49% 46%

49% 55% 51% 54%

0

0.25

0.5

0.75

1

1.25

3Q16 3Q17 9M16 9M17

Air Packages, Hotels & OTPs

Strong Revenue Growth with Increasingly Diversified Mix

Total Revenue*

In US$ millions

106.1131.5

300.0

379.9

'-

65.0

130.0

195.0

260.0

325.0

390.0

455.0

3Q16 3Q17 9M16 9M17

Revenue Mix

% of total revenue

68.6

75.2

71.2

74.8

3Q16 3Q17 9M16 9M17

• Revenue growth of 24% YoY despite slower travel market growth and natural disasters in the quarter

Revenue per Transaction

In US$

50.1

44.1

48.5

44.9

3Q16 3Q17 9M16 9M17

13

Page 14: 3Q17 Earnings Conference Call · expand margins broaden platform & market share gain improve customer experience increase consumer engagement expand reach in the region enhance product

Gross Profit & Margin

In US$ millions and % of revenues

75.5 93.6

202.1

275.879.9

206.6

3Q16 3Q17 9M16 9M17

75.4% 71.2% 72.6%68.9%

Strategic Levers to Drive Growth

• Selectively lowered customer air fees to drive traffic & increase cross selling of Packages, Hotels & OTPs

• Increased cost of revenue to enhance customer installment plans to drive traffic impacts

• Selling and marketing expanded slightly below gross bookings, driven by direct marketing expenses

Selling & Marketing Expenses

In US$ millions and % of revenues

31.4 41.1

89.1

119.9

3Q16 3Q17 9M16 9M17

29.6% 31.3% 31.6%29.7%Gross

Margin

% of Revenues

Excl. $4.5M one-time tax recovery gain in 3Q16, gross profit was up 24% in 3Q17 and 36% in

9M17.

71.1% 67.4%

% Excl. one-time tax recovery gain in 3Q16 14

Adj. Gross

Margin

Page 15: 3Q17 Earnings Conference Call · expand margins broaden platform & market share gain improve customer experience increase consumer engagement expand reach in the region enhance product

Adjusted EBITDA Increases by 15% Excluding One-Time

Tax Recovery Gains in Both Quarters

Adjusted EBITDA and Adjusted EBITDA margin (%)

In US$ millions and % of revenues

22.8 23.0

37.4

64.2

3Q16 3Q17 9M16 9M17

17.5%21.5% 12.5% 16.9%Adjusted

EBITDA Mg.

EXCLUDING ONE-TIME GAINS

Adjusted EBITDA and Adjusted EBITDA margin (%)

In US$ millions and % of revenues

18.4 21.032.9

62.2

3Q16 3Q17 9M16 9M17

16.0%17.3% 11.0% 16.4%Adjusted

EBITDA Mg.

• Adjusted EBITDA growth in 3Q17 impacted by a $4.5 million tax recovery gain reported in cost of revenues,

and a $2.0 million tax recovery gain in 3Q17 reported in G&A

15

Page 16: 3Q17 Earnings Conference Call · expand margins broaden platform & market share gain improve customer experience increase consumer engagement expand reach in the region enhance product

Increase in Cash and Cash Equivalents

In US$ millions

124

10

254

1Q17 2Q17 3Q17

Cash Excluding IPO Proceeds IPO Proceeds

Solid Balance Sheet and Strong Cash Flow Generation

16

Consolidated Cash Flow Data

In US$ millions

3Q17 3Q16 9M17 9M16

Net cash flows provided by / (used in) operating activities 10.7 (13.3) 36.0 (60.9)

Net cash flows (used in) / provided by investing activities 4.7 (7.8) (11.3) 24.2

Net cash flows provided by financing activities 248.6 2.5 255.3 3.5

- Net IPO proceeds 254.3 254.3

Effect FX rate changes on cash and cash equivalents (0.1) (0.1) 0.1 (2.0)

Net Increase / (decrease) in cash and cash equivalents 263.9 (18.7) 280.1 (35.3)

Page 17: 3Q17 Earnings Conference Call · expand margins broaden platform & market share gain improve customer experience increase consumer engagement expand reach in the region enhance product

17

Questions & Answers

Page 18: 3Q17 Earnings Conference Call · expand margins broaden platform & market share gain improve customer experience increase consumer engagement expand reach in the region enhance product

Appendix

Page 19: 3Q17 Earnings Conference Call · expand margins broaden platform & market share gain improve customer experience increase consumer engagement expand reach in the region enhance product

Unaudited Consolidated Statements of Operations(in thousands U.S. dollars, unless otherwise stated)

19

3Q17 3Q16 % Chg 9M17 9M16 % Chg

Revenue $131,468 $106,088 24% $379,929 $300,000 27%

Cost of revenue 37,869 26,150 45% 104,096 93,396 11%

Gross profit 93,599 79,938 17% 275,833 206,604 34%

Operating expenses

Selling and marketing 41,097 31,374 31% 119,932 89,084 35%

General and administrative 15,318 13,576 13% 52,805 42,722 24%

Technology and product development 18,907 15,718 20% 51,959 47,221 10%

Total operating expenses 75,322 60,668 24% 224,696 179,027 26%

Operating income 18,277 19,270 (5%) 51,137 27,577 85%

Net financial income (expense) (2,880) (850) 239% (10,647) (4,889) 118%

Net income before income taxes 15,397 18,420 (16%) 40,490 22,688 78%

Income tax expense 4,190 4,067 3% 10,482 8,891 18%

Net income 11,207 14,353 (22%) 30,008 13,797 117%

Basic EPS 0.19 0.25 0.51 0.24

Diluted EPS 0.19 0.25 0.51 0.24

Basic shares weighted average1 59,694 58,518 58,910 58,518

Diluted shares weighted average1 58,653 58,609 59,001 58,609

1. In thousands

3Q17 3Q16 % Chg 9M17 9M16 % Chg

As a % of Revenues

Cost of revenue 28.8% 24.6% +416 bps 27.4% 31.1% (373) bps

Gross profit 71.2% 75.4% (416) bps 72.6% 68.9% +373 bps

Operating expenses

Selling and marketing 31.3% 29.6% +169 bps 31.6% 29.7% +187 bps

General and administrative 11.7% 12.8% (115) bps 13.9% 14.2% (34) bps

Technology and product development 14.4% 14.8% (43) bps 13.7% 15.7% (206) bps

Total operating expenses 57.3% 57.2% +11 bps 59.1% 59.7% (53) bps

Operating income 13.9% 18.2% (426) bps 13.5% 9.2% +427 bps

Net income before income taxes 11.7% 17.4% (565) bps 10.7% 7.6% +309 bps

Net income 8.5% 13.5% (500) bps 7.9% 4.6% +330 bps

Page 20: 3Q17 Earnings Conference Call · expand margins broaden platform & market share gain improve customer experience increase consumer engagement expand reach in the region enhance product

Key Financial & Operating Trended Metrics (in thousands U.S. dollars, unless otherwise stated)

20

1Q16 2Q16 3Q16 4Q16 1Q17 2Q17 3Q17

FINANCIAL RESULTS

Revenue $95,115 $98,797 $106,088 $111,162 $124,999 $123,462 $131,468

Cost of revenue 33,494 33,752 26,150 33,279 31,140 35,087 37,869

Gross profit 61,621 65,045 79,938 77,883 93,859 88,375 93,599

Operating expenses

Selling and marketing 28,577 29,133 31,374 32,382 35,546 43,289 41,097

General and administrative 15,186 13,960 13,576 21,961 18,869 18,618 15,318

Technology and product development 15,561 15,942 15,718 16,030 15,408 17,644 18,907

Total operating expenses 59,324 59,035 60,668 70,373 69,823 79,551 75,322

Operating income 2,297 6,010 19,270 7,510 24,036 8,824 18,277

Net financial income (expense) (386) (3,653) (850) (1,863) (6,156) (1,611) (2,880)

Net income before income taxes 1,911 2,357 18,420 5,647 17,880 7,213 15,397

Income tax expense 2,646 2,178 4,067 1,647 2,486 3,806 4,190

Net income /(loss) (735) 179 14,353 4,000 15,394 3,407 11,207

Net income/ (loss) ($735) $179 $14,353 $4,000 $15,394 $3,407 $11,207

Add (deduct):

Financial expense, net 386 3,653 850 1,863 6,156 1,611 2,880

Income tax expense 2,646 2,178 4,067 1,647 2,486 3,806 4,190

Depreciation expense 1,265 1,263 1,450 1,111 1,343 1,362 1,337

Amortization of intangible assets 1,728 1,918 2,060 2,129 1,517 2,039 2,454

Share-based compensation expense 50 50 50 424 1,176 930 959

Adjusted EBITDA $5,340 $9,241 $22,830 $11,174 $28,072 $13,155 $23,027

Page 21: 3Q17 Earnings Conference Call · expand margins broaden platform & market share gain improve customer experience increase consumer engagement expand reach in the region enhance product

Key Financial & Operating Trended Metrics (cont.)(in thousands U.S. dollars, unless otherwise stated)

21

1Q16 2Q16 3Q16 4Q16 1Q17 2Q17 3Q17

KEY METRICS

Operational

Gross bookings $661,577 $755,413 $844,782 $998,462 $1,019,102 $1,061,026 $1,116,022

- YoY growth (19%) (13%) (10%) 3% 54% 40% 32%

Number of transactions 1,632 1,706 1,839 2,035 2,129 2,210 2,298

- YoY growth (6%) (8%) (9%) (3%) 30% 30% 25%

Air 927 1,009 1,089 1,225 1,246 1,325 1,328

- YoY growth (1%) (4%) (4%) (3%) 34% 31% 22%

Packages, Hotels & Other Travel Products 704 697 750 810 883 885 970

- YoY growth (13%) (12%) (16%) (2%) 25% 27% 29%

Revenue per transaction $58.3 $57.9 $57.7 $54.6 $58.7 $55.9 $57.2

- YoY growth 5% 4% 8% 0% 1% (4%) (1%)

Air $44.8 $50.2 $50.1 $48.1 $44.8 $46.0 $44.1

- YoY growth (11%) (4%) 4% (4%) (0%) (8%) (12%)

Packages, Hotels & Other Travel Products $76.1 $69.1 $68.6 $64.4 $78.4 $70.7 $75.2

- YoY growth 23% 16% 13% 5% 3% 2% 10%

ASPs $405 $443 $459 $491 $479 $480 $486

- YoY growth (13%) (6%) (1%) 6% 18% 8% 6%

Page 22: 3Q17 Earnings Conference Call · expand margins broaden platform & market share gain improve customer experience increase consumer engagement expand reach in the region enhance product

Unaudited Consolidated Balance Sheets (in thousands U.S. dollars)

22

As of September 30, 2017As of December 31, 2016

LIABILITIES AND SHAREHOLDERS’ DEFICIT

Current liabilities

Accounts payable and accrued expenses 39,512 25,335

Travel suppliers payable 132,502 102,237

Related party payable 80,962 71,006

Loans and other financial liabilities 8,092 7,179

Deferred Revenue 24,003 29,095

Other liabilities 51,961 49,686

Contingent liabilities 4,546 3,613

Total current liabilities 341,578 288,151

Non-current liabilities

Other liabilities 1,302 409

Contingent liabilities 10,011 22,413

Related party liability 125,000 125,000

Total non-current liabilities 136,313 147,822

TOTAL LIABILITIES 477,891 435,973

SHAREHOLDERS’ EQUITY (DEFICIT)

Common stock 1 254,311 6

Additional paid-in capital 315,220 312,155

Other reserves (728) (728)

Accumulated other comprehensive income 16,469 16,286

Accumulated losses (379,974) (409,982)

Total Shareholders' Equity Attributable to Despegar.com Corp 205,298 (82,263)

TOTAL LIABILITIES AND SHAREHOLDERS’ EQUITY 683,189 353,710

1. Represents 58,518 (at USD 0.0001) and 10,579 (issued at USD 26, incorporated at USD 24, net of issuance expenses) thousands shares issued and outstanding at

September 30, 2017 and 58,518 (at USD 0.0001) thousands shares issued and outstanding at December 31, 2016.

As of September 30, 2017As of December 31, 2016

ASSETS

Current assets

Cash and cash equivalents $356,018 $75,968

Restricted cash and cash equivalents 30,020 22,738

Accounts receivable net of allowances 160,061 121,098

Related party receivable 4,581 2,240

Other current assets and prepaid expenses 32,837 27,184

Total current assets 583,517 249,228

Non-current assets

Restricted cash and cash equivalents 10,000 20,459

Property and equipment net 15,413 13,717

Intangible assets net 34,236 31,412

Goodwill 40,023 38,894

Total non-current assets 99,672 104,482

TOTAL ASSETS 683,189 353,710

Page 23: 3Q17 Earnings Conference Call · expand margins broaden platform & market share gain improve customer experience increase consumer engagement expand reach in the region enhance product

Investor Relations Contact

Ines Lanusse

IR and External Communications Manager

Phone: (+5411) 4894 3582

E-mail: [email protected]