4. creativity and the business idea

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    Creativity and the Business Idea

    McGraw-Hill/IrwinEntrepreneurship, 7/e Copyright 2008 The McGraw-Hill Companies, Inc. All rights reserved.

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    Creativity & Innovation

    Creativity is the ability to developnew ideas and to discover new waysof looking at problems &opportunities.

    Innovation is the ability to applycreative solutions to those problems

    & opportunities to enhance or toenrich peoples lives

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    Creativity = Ideas

    Creativity involves generating something from

    nothing

    Creative ideas springs up from the mostunexpected places

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    What an idea!!!!

    But not valued in Business until implemented!!!

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    Innovation = Ideas + Action

    Entrepreneurship is the result of a disciplined,systematic process of applying creativity &innovation to needs & opportunities in themarketplace

    Millions of people come up with creative ideas fornew or different products & services; most ofthem, however, never do anything with them

    Entrepreneurs are those who connect their

    creative ideas with the purposeful action &structure of a business

    Thus successful entrepreneurship is a constantprocess that relies on creativity, innovation &

    application in the marketplace

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    Creativity should be accompanied with Innovation!!

    Entrepreneurs succeed by thinking and doingnew things or old things in new way

    Having a great new idea is not enough;transforming the idea into a tangible product,service or business venture is the essential next

    step

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    Trends

    Green Trend

    Clean-Energy Trend

    Organic-Orientation Trend

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    Social Trend

    Health Trend

    Web Trend

    Trends (continued)

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    Sources of New Ideas (1 of 2)

    Consumers Informal monitoring of potential ideas and needs.

    Formally arrange for consumers to express theiropinions.

    Existing products and services

    Analysis uncovers ways to improve offerings thatmay result in a new product or service.

    Distribution channels Channel members can help market the newlydeveloped products.

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    Sources of New Ideas (2 of 2)

    Federal government Files of the Patent Office contain numerous new

    product possibilities.

    New product ideas can come in response to

    government regulations.

    Research and development

    Largest source of new ideas is the entrepreneurs ownresearch and development efforts. May be:

    A formal endeavor connected with ones currentemployment.

    An informal lab in a basement or garage.

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    Methods of Generating New Ideas (1 of 2)

    Focus groups Moderator focuses discussion of the group in a

    directive or nondirective manner.

    An excellent method for initially screening ideas and

    concepts.

    Brainstorming

    Allows people to be stimulated to greater creativity. Though most ideas generated have no basis forfurther development, sometimes a good idea

    emerges.

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    Methods of Generating New Ideas (2 of2)

    Brainwriting is similar to Brainstorming; it is aform of written brainstorming.

    Problem inventory analysis

    Analogous to focus groups.

    Can be used to test a new product idea.

    Results must be carefully evaluated as they may not

    actually reflect a new business opportunity.

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    Creative Problem Solving

    Creativity: an important attribute of a successfulentrepreneur.

    Creativity tends to decline with:

    Age, education, lack of use, and bureaucracy.

    Latent creative potential of an individual can be

    stifled by perceptual, cultural, emotional, andorganizational factors.

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    Creative Problem-Solving Techniques

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    Creative Problem-Solving Techniques (1 of 3)

    Brainstorming Used in creative problem solving and idea

    generation. Creative problem solving: amethod for obtaining

    new ideas focusing on the parameters. Reverse brainstorming

    A group method for obtaining new ideas focusing onthe negative.

    Brainwriting Form of written brainstorming. It is a silent, written generation of ideas by a group of

    people.

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    Creative Problem-Solving Techniques (2 of 3)

    Gordon method Method for developing new ideas when the

    individuals are unaware of the problem.

    Checklist method

    Developing a new idea through a list of relatedissues.

    Free association Developing a new idea through a chain of word

    associations. Forced relationships

    Developing a new idea by looking at productcombinations

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    Illustration of Forced Relationship

    Techniques

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    Creative Problem-Solving Techniques (3 of 3)

    Collective Notebook Method Developing a new idea by group members regularly

    recording ideas.

    Attribute Listing

    Developing a new idea by looking at the positivesand negatives.

    Big-Dream Approach Developing a new idea by thinking without

    constraints. Parameter Analysis

    Developing a new idea by focusing on parameteridentification and creative synthesis.

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    Illustration of Parameter Analysis

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    Types of Innovation (1 of 2)

    Breakthrough Fewest innovations.

    Establishes the platform on which future innovationsin an area are developed.

    E.g. penicillin, steam engine, computer.

    Technological

    Not at the same level of scientific discovery and

    advancement as breakthrough inventions. Offer advancements in the product/market area.

    E.g. personal computer, voice and text messaging.

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    Types of Innovation (2 of 2)

    Ordinary Occurs most frequently.

    Usually come from market analysis and pull nottechnology push.

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    Defining a New Innovation

    (Product or Service)

    Newness can be: In the consumer concept.

    Change in the package or container.

    Change in colors of packages.

    In the industrial market:

    Products are called new when only slight changes

    or modifications have been made in its appearance.

    Companies also add products to their product linethat are already marketed by other companies.

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    Classification of New Products:

    Consumers Viewpoint

    Continuum proposed by Thomas Robertson isbased on the disrupting influence that use of theproduct has on established consumption patterns.

    Continuous innovations

    Dynamically continuous

    Discontinuous innovations

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    Continuum for Classifying New Products

    Continuous

    Innovations

    DynamicallyContinuous

    Innovations

    Discontinuous

    Innovations

    (Least disruptinginfluence on established

    consumption patterns)

    (Some disruptinginfluence on

    establishedconsumption

    patterns)

    (Involves theestablishment of new

    consumption patternsand the creation ofpreviouslyunknown products)

    Figure 5.3

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    Classification of New Products:

    From a Firms Viewpoint

    Firm may need to classify its new products onsome similar dimensions.

    Distinction can be made between new products andnew markets.

    Situation of new technology and new market:

    Most complicated and difficult.

    Has the highest degree of risk.

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    New Product Classification System

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    A Model of the

    OPPORTUNITY RECOGNITION Process

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    Opportunity Analysis Plan

    An opportunity analysis plan is not a business plan. It focuses on the idea and the market (the

    opportunity) for the idea.

    A typical opportunity analysis plan has foursections: Description of the idea and its competition. Assessment of the domestic and international market

    for the idea. Assessment of the entrepreneur and the team. Discussion of the steps needed to make the idea the

    basis for a viable business venture.

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    The Idea and Its Conception

    Create a prototype or schematic of the product. Identify and list all competitive companies in the

    product (service) market space.

    Compared with at least three competitiveproducts/services most similar in filling theidentified market need.

    This indicates its unique selling propositions (USP).

    Entrepreneur needs to reevaluate if the idea doesnot have at least 35 unique selling propositions.

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    The Market and the Opportunity

    Addresses the size and the characteristics of themarket.

    Market data should be collected for at least threeyears.

    Can be done through gathering as much secondary(published) data as possible.

    Entrepreneur can determine if the market is largeenough and suitable to warrant time and effortrequired to further develop a business plan andactually enter the market.

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    Entrepreneur and Team Assessment

    Entrepreneur and the entrepreneurial team need tobe assessed.

    Atleast one person on the team needs to haveexperience in the industry area of the new idea.

    Allows the entrepreneur to determine if he is reallysuited to successfully move his idea into the

    market.

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    The Next Steps

    Steps need to be identified and put in sequentialorder.

    Time and money needed for each step needs to bedetermined.

    If the idea cannot be self-financed, then sources ofcapital need to be identified.

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    PRODUCT PLANNING AND DEVELOPMENT

    PROCESS Divided into five major stages:

    Idea stage. Concept stage.

    Product development stage.

    Test marketing stage.

    Commercialization.

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    Establishing Evaluation Criteria

    Criteria for evaluation need to be established ateach stage of the product planning anddevelopment process.

    Criteria should be:

    All inclusive and quantitative to screen the productcarefully.

    Established to evaluate the new idea in terms of: Market opportunity

    Competition Marketing system Financial factors Production factors.

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    The Product Planning and

    Development Process (1 of 3)

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    The Product Planning and

    Development Process (2 of 3)

    Idea stage Promising new product/service ideas should be

    identified. Impractical ones eliminated. Evaluation method systematic market

    evaluation checklist.

    Concept stage Refined idea is tested to determine consumer

    acceptance. Consumer acceptance can be measured through

    the conversational interview method.

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    The Product Planning and

    Development Process (3 of 3)

    Product development stage Determines consumer reaction to the physical

    product/service. A tool frequently used consumer panel. Consumer preference is determined through:

    multiple brand comparisons, risk analysis, level of repeatpurchases, or intensity of preference analysis.

    Test marketing stage Increases certainty of successful commercialization. Provides actual sales results, which indicate the

    acceptance level of consumers.

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    E-commerce and Business Start-up E-commerce offers entrepreneurs an

    opportunity to be creative and innovative.

    Factors that facilitate a high-growth in electroniccommerce: Widespread use of personal computers.

    Adoption of intranets in companies. Acceptance of the Internet as a business

    communications platform. Faster and more secure systems.

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    Using E-Commerce Creatively Entrepreneurs starting an Internet commerce

    venture need to address the same strategic and

    tactical questions as any other entrepreneur.

    Entrepreneurs have to decide to: Run Internet operations within the company, or

    Outsource these operations to Internet specialists.

    Another option is to use the packages for e-commerce.

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    Components of Internet Commerce Two major components of Internet commerce are:

    Front-end operations.

    Back-end operations.

    Integration of front-end and back-end operations

    represents the greatest challenge for doing Internet

    business. provides the opportunity for developing a sustained

    competitive advantage.

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    Web Sites Keys to a good Web site:

    Ease of use

    Structure and organization of information Visibility Search capability E-mail response system

    Speed. Technical aspects

    Should work properly in different browsers andplatforms.

    Should appear in all marketing materials.

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    Tracking Customer Information Database:

    Tracks activity of the:

    Industry. Segment.

    Company.

    Supports personal marketing targeted at individual

    clients.

    Should be able capture customer attention withcustomized one-to-one marketing.

    D i E C E t i l

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    Doing E-Commerce as an Entrepreneurial

    Company

    To do business through the Internet:

    Products should be delivered economically and

    conveniently. Products need to interest a wide market

    Company must be ready to ship the product outside

    its own geographical location.

    Online operations have to bring significant costreductions.

    Company must possess the ability to economicallydraw customers to its Web site.