4 m's of production
DESCRIPTION
Understanding how to improve your parts productionTRANSCRIPT
4 M’S OF PRODUCTION
Robert Counts
Counts Business Consulting, LLC
Who is Counts Business Consulting? www.countsbusinessconsulting.com Find us on Facebook Independent Family Business Consultants Onsite Consulting – Individual Yard Visits
Owners’ Groups – Peer Groups Meet 2 to 3 Times a Year
Employee Training Materials & Seminars GoToMeeting - Managing, Sales, Buying, Family Business,
Excel CAR, Gold Seal, & URG Accreditation Website – Free Newsletter & Free Industry Articles
Counts Business Consulting, LLC
Counts Business Consulting, LLC
The 4 M’s
Manpower Machine Material Measurement
Who are we talking about?
Warehouse and beyond○ Dismantling○ Parts Gathering○ Shipping/receiving○ People who manage them
All must use the Inventory Management System
All must work independently Outcome driven Answer 3 Questions
Counts Business Consulting, LLC
Counts Business Consulting, LLC
Order Tracker
How they Add Value?
Understands that they are ultimately responsible for the customers experience Quality
○ Damage○ Clean
Timeliness○ Prepared and ready to go when promised
Counts Business Consulting, LLC
IMS Specific Procedures
Procedures need to be specific to the system Each Inventory Management System has
screen specific ways to complete a process I need to be able to train and manage with my
procedures Clearly states how much, how often and steps
needed to complete
Counts Business Consulting, LLC
Counts Business Consulting, LLC
Standardized Work
Takt Time Cycle Time Crew Size Job Instruction Sheet Continuous Improvement
Counts Business Consulting, LLC
Killers of Performance
Waste Over InventoryOver productionOver staffed
TransportationExcess Movement of vehicles
○ Drained place in yard○ Part sold goes to dismantling○ Cuts goes to dismantling
Excess Handling of parts
Counts Business Consulting, LLC
Minimize Waste
Eliminate Waste1. Anything that does not add value to the
customer
2. Anything that does not add value to the company – should be measured in dollars
3. Any step or feature of a process than can be improved
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Minimize Movement
Eliminate Handling Vehicles Parts
Counts Business Consulting, LLC
Manpower
What skills How many How the position adds value to the
customer and to the company Must be trained and performance
observedThere is no such thing as “one and done”
when it comes to training.
Counts Business Consulting, LLC
Movement Vehicles moved 3 times Vehicles stored sequentially Parts removed and stored according
toEnvironmentSalesAvailable storage
Warehouse areas arranged so that high volume high dollar parts closest to shipping
Counts Business Consulting, LLC
Machines
From small tools to loaders From yard cars to fork lifts Computers and Printers
Make sure that those who need them have them and they are kept in working order
Make sure that there is uniformity across employees by position.
If the “machine” can eliminate or prevent the addition of employee (s)
Counts Business Consulting, LLC
Materials What?
CleaningPackagingCore BinsTwo way radio’sInformation
Where?Always in the same placeWhere the work is done
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Measurement
What gets monitored and measured gets managed
Better to Best – it’s a journey, not a destination
Available from the IMS Employee Accessible
SalesCreditsNumber of
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Measurements 1.2 vehicles a day per BAY Inspect and gather 4 parts per hour Shipping and Delivery
Prep, wash, package & load – 8 parts per hour.
Invoice all freight and delivered partsProduce the manifestDeliverCheck in all returned partsRestock all returned parts
Counts Business Consulting, LLC
Order Tracker
Counts Business Consulting, LLC
Order Tracker Activity Report
Counts Business Consulting, LLC
Managers? Operation/Production/Shipping Manager Trains new staff in:
Standardized Work in ProcessIncludes use of tools/equipmentInventory/Yard management system
Spends up to 50% of their time training staff and improving processes.
Trains and rewards staff for incremental improvementsSWIPCustomer SatisfactionReduction in credits
Who is Counts Business Consulting? www.countsbusinessconsulting.com Find us on Facebook Independent Family Business Consultants Onsite Consulting – Individual Yard Visits
Owners’ Groups – Peer Groups Meet 2 to 3 Times a Year
Employee Training Materials & Seminars GoToMeeting - Managing, Sales, Buying, Family Business,
Excel CAR, Gold Seal, & URG Accreditation Website – Free Newsletter & Free Industry Articles
Counts Business Consulting, LLC