4 patterns of communication in stress
TRANSCRIPT
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Four Patterns of
Communication in Stressful
Situations
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Professional Environment
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Who is Who
Blamer
Fighting is the best defense
Blame to be considered powerful
Placater
People show mercy to a
suffering man
Humble yourself, so others don’t become angry
Computer
Speaking is the best protection
Say the right words, make
good impression, be don't react
Distractor
Nothing can be done with a fool
Pretend that everything is fine and you have no
idea what is going on
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Information Radar
I
You
Content You
I
Content
Content
You
I I
You
Content
Blamer
ComputerDistractor
Placater
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Patterns Origin
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Stress Ballet
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Way Out
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