4 steps to mobile roi · campaign tracking in-app analytics 1. attribution of installs to paid and...

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Hugo Gersanois Hong Kong, February 5 2015 4 steps to mobile ROI

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Page 1: 4 steps to mobile ROI · Campaign tracking In-App analytics 1. Attribution of installs to paid and non-paid channels 2. Methods: Fingerprint, Device Identifiers (IDFA, Android ID)

Hugo Gersanois Hong Kong, February 5 2015

4 steps to mobile ROI

Page 2: 4 steps to mobile ROI · Campaign tracking In-App analytics 1. Attribution of installs to paid and non-paid channels 2. Methods: Fingerprint, Device Identifiers (IDFA, Android ID)

Who speaks

Hugo Gersanois Co-founder & Chief Revenue Officer

Appiris - Mobile User Acquisition Platform

Page 3: 4 steps to mobile ROI · Campaign tracking In-App analytics 1. Attribution of installs to paid and non-paid channels 2. Methods: Fingerprint, Device Identifiers (IDFA, Android ID)
Page 4: 4 steps to mobile ROI · Campaign tracking In-App analytics 1. Attribution of installs to paid and non-paid channels 2. Methods: Fingerprint, Device Identifiers (IDFA, Android ID)

1. Consumers convert less (in average)

Page 5: 4 steps to mobile ROI · Campaign tracking In-App analytics 1. Attribution of installs to paid and non-paid channels 2. Methods: Fingerprint, Device Identifiers (IDFA, Android ID)

They are user growth experts

Page 6: 4 steps to mobile ROI · Campaign tracking In-App analytics 1. Attribution of installs to paid and non-paid channels 2. Methods: Fingerprint, Device Identifiers (IDFA, Android ID)

2. Acquisition

3. Engagement

4. Customer Lifetime Value

1. Analytics

Mobile growth delivered

Page 7: 4 steps to mobile ROI · Campaign tracking In-App analytics 1. Attribution of installs to paid and non-paid channels 2. Methods: Fingerprint, Device Identifiers (IDFA, Android ID)

2 facts around travel

Source: Statista

Average time spent per session and per app, USA, 2014

20% 4 mins

Page 8: 4 steps to mobile ROI · Campaign tracking In-App analytics 1. Attribution of installs to paid and non-paid channels 2. Methods: Fingerprint, Device Identifiers (IDFA, Android ID)

1. Analytics

Page 9: 4 steps to mobile ROI · Campaign tracking In-App analytics 1. Attribution of installs to paid and non-paid channels 2. Methods: Fingerprint, Device Identifiers (IDFA, Android ID)

Setting the right KPI for your mobile application

Key Performance Indicator

Click Install Registration KPI1 KPI2

Page 10: 4 steps to mobile ROI · Campaign tracking In-App analytics 1. Attribution of installs to paid and non-paid channels 2. Methods: Fingerprint, Device Identifiers (IDFA, Android ID)

Tracking the right way

Campaign tracking In-App analytics

1. Attribution of installs to paid and non-paid channels 2. Methods: Fingerprint, Device Identifiers (IDFA, Android ID)

1. Tracking of in-app events to measure and analyze user behavior 2. Ability to create cohorts of users

Page 11: 4 steps to mobile ROI · Campaign tracking In-App analytics 1. Attribution of installs to paid and non-paid channels 2. Methods: Fingerprint, Device Identifiers (IDFA, Android ID)

2. Acquisition

Page 12: 4 steps to mobile ROI · Campaign tracking In-App analytics 1. Attribution of installs to paid and non-paid channels 2. Methods: Fingerprint, Device Identifiers (IDFA, Android ID)

Paid channels

Select partners

Run tests of $5k-$10k

Cost Per Install ranges:

$0.3-$10

Networks RTB Display Search Social

Page 13: 4 steps to mobile ROI · Campaign tracking In-App analytics 1. Attribution of installs to paid and non-paid channels 2. Methods: Fingerprint, Device Identifiers (IDFA, Android ID)

Integrations

Page 14: 4 steps to mobile ROI · Campaign tracking In-App analytics 1. Attribution of installs to paid and non-paid channels 2. Methods: Fingerprint, Device Identifiers (IDFA, Android ID)

Engagement explained

3. Engagement

Page 15: 4 steps to mobile ROI · Campaign tracking In-App analytics 1. Attribution of installs to paid and non-paid channels 2. Methods: Fingerprint, Device Identifiers (IDFA, Android ID)

Engagement

Internal External

Content Push Notifications

Mobile CRM, messaging system

Retargeting Branding campaigns

Cross devices strategies

Page 16: 4 steps to mobile ROI · Campaign tracking In-App analytics 1. Attribution of installs to paid and non-paid channels 2. Methods: Fingerprint, Device Identifiers (IDFA, Android ID)

•  Use$current$trends$$•  Speak$to$your$users$

CRM

Page 17: 4 steps to mobile ROI · Campaign tracking In-App analytics 1. Attribution of installs to paid and non-paid channels 2. Methods: Fingerprint, Device Identifiers (IDFA, Android ID)

4. Customer Lifetime Value

Page 18: 4 steps to mobile ROI · Campaign tracking In-App analytics 1. Attribution of installs to paid and non-paid channels 2. Methods: Fingerprint, Device Identifiers (IDFA, Android ID)

Customer Lifetime Value

LTV > COSTS

Page 19: 4 steps to mobile ROI · Campaign tracking In-App analytics 1. Attribution of installs to paid and non-paid channels 2. Methods: Fingerprint, Device Identifiers (IDFA, Android ID)

Thanks & Questions