4 tips for speeding up transaction times
TRANSCRIPT
CUT THE LINE
4 TIPS TO SPEED UP YOUR TRANSACTION TIMES
No one likes waiting – especially in retail, restaurant or massive
sale (hello Black Friday) settings. When your lines get long, your
business situation starts looking like this….
YOUR CUSTOMERS
YOUR EMPLOYEES
YOUR SALES
Quick checkout lines lead to higher customer satisfaction, more efficient
employees and increased sales.
So here are 4 tips to keep your lines moving so you can cash in on those
boosted sales.
UPGRADE1. YOUR TERMINAL
On top of the extra benefits you get from a POS system like loyalty programs and inventory
management, it also reduces the checkout
process to simply scanning, bagging and pressing a couple of buttons to process
payment.
2MULTIPLE. CHECKOUT COUNTERS
Additional checkout stations will help push through more customers in a high volume situation. And adding in more checkout stations can be as simple as clearing some space on a counter and
purchasing a couple extra payment terminals.
3 PROCESS. A VARIETY OF PAYMENTS
This one isn’t so much about decreasing wait time
as much as it’s about increasing the value of
waiting for a customer. By accepting a variety of
payments such as credit, debit, EMV and mobile
wallets, you allow customers to pay the way that’s most convenient for them, increasing customer
satisfaction. Also, some payment methods such as
mobile pays tend to be quicker than traditional
methods.
4 EMPLOYEE. TRAINING
An employee that’s prepared for any situation is one that will keep your wait times at a minimum. Train your employees on how to handle your POS
system, complicated orders, refunds and all forms of
payment so they’re ready for all transactions and
don’t have to waste time asking for help. If you have new employees manning
the POS, keep an experienced cashier nearby
to assist when necessary.
If you’d like more information on how to streamline your transaction processes using payment terminals, visit www.emgway.com