40820729 managerial functions e g staffing communicating motivating and leading
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7/27/2019 40820729 Managerial Functions e g Staffing Communicating Motivating and Leading
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Assuming that the student is the General Manager of PLDT, these are the staffing,
communication, motivation and leadership policies to be implemented and adopted.
STAFFING POLICIES
To achieve its goals, mission and vision; the PLDT Company gives stress to present and futureworkforce participants as one of its most valuable assets that contribute to the companys organizationalsuccess. Because of this, PLDT believes in hiring only the best and the brightest and giving them the
opportunity to excel.
In general, the following job-related criteria are set for the recruitment and selection of thecompanys human capital:
MUST/ MUST BE: A Bachelors degree holder related to the job applied for (e.g. Marketing grad for Product
specialist positions)
A Passer of the Philippine Professional Commission board exams or any other recognizedprofessional board (if profession requires e.g. accountants, engineers)
Speaks English proficiently Have good written and oral communication skills Have basic knowledge in computer programs
PREFERABLY (JUST anadvantage):
A Citizen of the Philippines (natural-born or naturalized) With above average scholastic records With related work experience on the specific job applied for Multi-lingual
The selection of an employee shall be decided upon following these processes:
WRITTEN AND/OR ORAL COMPETENCY TEST/S
These tests allow the HR to evaluate the ability and the writing and oral communication skills ofthe applicant. If this stage is passed, he/she will proceed to next stage.
STRUCTURED AND BEHAVIORAL INTERVIEWSThe structured interview will include situational, job knowledge, job sample simulation and
worker requirements questions. Structured and behavioural interviews will allow HR to evaluate the
applicants determination, behavior, performance and competency.
WORK PROBATION AND TRAINING
If passed the interviews, a month or less will be scheduled for the applicant to do actual work.His/her actual performance and competency will be measured and observed that will determine his/heradmission.
COMMUNICATION
Medium: MEDIA (TELEVISION) ADVERTISEMENT
Product: Landline, PLDT myDSL watch pad, Mobile Landline Phone
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A TV Ad will be aired on the top three leading television stations (based on rating). Thefollowing commercial shall have 25-second airing time. Frequency will be determined by the movement
of sales during the first week of the commercial.FirstScene (10 seconds): A girl in her sleeping clothes is stuck in boredom in her room this
summer vacation. She decided to watch a movie using the PLDT myDSL watch pad. She saw a nice
beach in that movie. She calls her friends and asks them to go to that beach.SecondScene (8 seconds): The girl is now with her friends in sexy summer wear. They want to
invite their guy friends to join them but there is no cellular phone network signal. The other girls getannoyed but the girl (the one in the first scene) laughs about it. She gets her PLDT Landline mobile phone
out and will tell the line, Not a problem, may PLDT!
ThirdScene (4 seconds): The girls are with the guys chatting. Buti na lang, may PLDT. Kasamamo at maasahan saan ka man at kahit kailan.
Fourth Scene (3 seconds): PLDT logo appears and its slogan, Were change lives.
MOTIVATION POLICIES
In orderto get the Companys human capital meet and pursue its target income and other goals,
there must be enough motivation. Motivating employees shall be conformed to these two appropriate andapplicable policies:
MOTIVATION TRHOUGH REWARDS
There will be compensation packages: (1) vacation leave with pay if able to meet the target; (2)gift certificates and discount cards if able to meet target; (3) appliance showcases if able to do better than
the set goal (4) increase in salary if able to double expected output (5)piece rate incentivesthe incentivewill be equal to 5% of the value of every 100 products and is doubled if sales target is doubled e.g. Php
500 for every 100 products sold and Php 2000 for every 200 products sold; (6) promotion if contributed
30% share in the total sales of the company (7) recognition every anniversary of the company with cashincentive e.g. Most Outstanding Employee, Best Performing Team, Most Innovative Team/Department of
the Year
MOTIVATION THROUGH QUALITY-OF-WORK-LIFE PROGRAMS
The company will allow its employees choose their own schedule. They can choose from an 8-
hour/5-day schedule or a 10-hour/4-day schedule. They can also choose their own time of arrival anddeparture but this is only offered to the 8-hour/5-day schedule. The range will be: 7-4, 8-5and 9-6. Grace
period of 15 minutes is also given.
LEADERSHIP STYLE
Leading is a matter of influencing, inspiring, motivating and guiding others to a uniform direction
and a common purpose. As the general manager of PLDT, I have to lead my people to ensure that the
companys goals and objectives are fulfilled.My leadership style will be DEMOCRATIC in nature. I will allow my subordinates to participate
in the planning and decision processes. They are free to suggest and clear things with metwo-way flowof communication. But, my decisions and actions shall be superior over theirs and I shall take allresponsibility. I will not allow that my authority and power be overruled, though. But over-all, I will be
open for intellectual and professional teamwork.