4317384
DESCRIPTION
whirlpool service pointTRANSCRIPT
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NORTH AMERICAN APPLIANCE GROUP
FOR IMMEDIATE ATTENTION OF YOUR SERVICE DEPARTMENT
Service PointerService PointerService PointerService PointerService Pointer
KitchenAid Electric Freestanding andSlide-In ranges
Models Involved:KERA807P, KERV808P, YKERA807P, YKERV808, YKERA205P KESA907P, KESI901P, KESV908P,
YKESA907, YKESV908PCode Dates: Units built before Code Date XS12
The complaint for this issue could be any of the following.1. Oven not holding temperatures.2. Oven not reaching temperatures.3. Oven temperature to low after Preheat.4. Temperatures dropping and not recovering properly if set temperature is changed.
Electronic control board out of specification.
Verify customer complaint and change control as shown below:Old Control New Control Application 9759564 9761938 Ovens without a Warming Drawer 9759565 9761937 Ovens with a Warming Drawer
CORRECTION:
CAUSE:
CUSTOMER COMPLAINT:
Whirlpool #K4317383June 2005
4317384IK-165
July 2005
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Bulletin de serviceBulletin de serviceBulletin de serviceBulletin de serviceBulletin de serviceGROUPE NORD-AMRICAIN DES APPAREILS MNAGERS
POUR COMMUNICATION IMMDIATE AU DPARTEMENT DE SERVICE
Whirlpool #K4317383Juin 2005
4317384IK-165
Juillet 2005
Cuisinires amovibles et encastrablesKitchenAid
Modles:KERA807P, KERV808P, YKERA807P, YKER808, YKERA205P, KESA907P, KESI901P, KESV908P,
YKESA907, YKESV908PCode de date: Appareils fabriqus avant le code de date XS12
PLAINTE DU CLIENT :
La plainte peut tre nimporte laquelle qui suit :1. Le four ne garde pas sa temprature.2. Le four natteint pas la temprature demande.3. La temprature est trop basse aprs le pr-chauffage.4. La temprature baisse et naugmente pas si la temprature demande est change.
CAUSE :Le contrle lectronique est hors normes.
CORRECTION :Vrifiez la plainte du client et remplacez le contrle si ncessaire tel quindiqu ci-dessous :Ancien contrle Nouveau contrle Application9759564 9761938 Four sans tiroir rchaud9759565 9761937 Four muni dun tiroir rchaud
CAUSE:
CORRECTION:
PLAINTE DU CLIENT:
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