4317384

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NORTH AMERICAN APPLIANCE GROUP FOR IMMEDIATE ATTENTION OF YOUR SERVICE DEPARTMENT Service Pointer Service Pointer Service Pointer Service Pointer Service Pointer KitchenAid Electric Freestanding and Slide-In ranges Models Involved: KERA807P, KERV808P, YKERA807P, YKERV808, YKERA205P KESA907P, KESI901P, KESV908P, YKESA907, YKESV908P Code Dates: Units built before Code Date XS12 The complaint for this issue could be any of the following. 1. Oven not holding temperatures. 2. Oven not reaching temperatures. 3. Oven temperature to low after Preheat. 4. Temperatures dropping and not recovering properly if set temperature is changed. Electronic control board out of specification. Verify customer complaint and change control as shown below: Old Control New Control Application 9759564 9761938 Ovens without a Warming Drawer 9759565 9761937 Ovens with a Warming Drawer CORRECTION: CAUSE: CUSTOMER COMPLAINT: Whirlpool #K4317383 June 2005 4317384 IK-165 July 2005

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  • NORTH AMERICAN APPLIANCE GROUP

    FOR IMMEDIATE ATTENTION OF YOUR SERVICE DEPARTMENT

    Service PointerService PointerService PointerService PointerService Pointer

    KitchenAid Electric Freestanding andSlide-In ranges

    Models Involved:KERA807P, KERV808P, YKERA807P, YKERV808, YKERA205P KESA907P, KESI901P, KESV908P,

    YKESA907, YKESV908PCode Dates: Units built before Code Date XS12

    The complaint for this issue could be any of the following.1. Oven not holding temperatures.2. Oven not reaching temperatures.3. Oven temperature to low after Preheat.4. Temperatures dropping and not recovering properly if set temperature is changed.

    Electronic control board out of specification.

    Verify customer complaint and change control as shown below:Old Control New Control Application 9759564 9761938 Ovens without a Warming Drawer 9759565 9761937 Ovens with a Warming Drawer

    CORRECTION:

    CAUSE:

    CUSTOMER COMPLAINT:

    Whirlpool #K4317383June 2005

    4317384IK-165

    July 2005

  • Bulletin de serviceBulletin de serviceBulletin de serviceBulletin de serviceBulletin de serviceGROUPE NORD-AMRICAIN DES APPAREILS MNAGERS

    POUR COMMUNICATION IMMDIATE AU DPARTEMENT DE SERVICE

    Whirlpool #K4317383Juin 2005

    4317384IK-165

    Juillet 2005

    Cuisinires amovibles et encastrablesKitchenAid

    Modles:KERA807P, KERV808P, YKERA807P, YKER808, YKERA205P, KESA907P, KESI901P, KESV908P,

    YKESA907, YKESV908PCode de date: Appareils fabriqus avant le code de date XS12

    PLAINTE DU CLIENT :

    La plainte peut tre nimporte laquelle qui suit :1. Le four ne garde pas sa temprature.2. Le four natteint pas la temprature demande.3. La temprature est trop basse aprs le pr-chauffage.4. La temprature baisse et naugmente pas si la temprature demande est change.

    CAUSE :Le contrle lectronique est hors normes.

    CORRECTION :Vrifiez la plainte du client et remplacez le contrle si ncessaire tel quindiqu ci-dessous :Ancien contrle Nouveau contrle Application9759564 9761938 Four sans tiroir rchaud9759565 9761937 Four muni dun tiroir rchaud

    CAUSE:

    CORRECTION:

    PLAINTE DU CLIENT:

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