4610-kxx-suremark printer-service guide.pdf

4610 SureMark Two-Station Kxx Fiscal Printer

Service Supplement

GY27-0366-06

NoteBefore using this information and the product it supports, be sure to read the Notices, on page 103 and Safety Information.

November 2011This edition applies to the IBM 4610 SureMark Fiscal Printer models listed in Table 1 on page 2.This edition replaces GY27-0366-05.Current versions of Retail Store Solutions documentation are available on the IBM Retail Store Solutions Web site at:http://www.ibm.com/solutions/retail/store. Click Publications.A form for reader's comments is also provided at the back of this publication. If the form has been removed, addressyour comments to:IBM CorporationRetail Store Solutions Information DevelopmentDepartment ZBDAP.O. Box 12195Research Triangle Park, NC27709-9990 USAWhen you send information to IBM, you grant IBM a nonexclusive right to use or distribute whatever information yousupply in any way it believes appropriate without incurring any obligation to you. Copyright IBM Corporation 2002, 2011.US Government Users Restricted Rights Use, duplication or disclosure restricted by GSA ADP Schedule Contractwith IBM Corp.

ContentsFigures . . . . . . . . . . . . . . . . . . . . . . . . . . . vii

Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix

About this guide . . . . . . . . . . . . . . . . . . . . . . . . xiPublications accessibility . . . . . . . . . . . . . . . . . . . . . xiWho should read this manual . . . . . . . . . . . . . . . . . . . . xiHow this manual is organized . . . . . . . . . . . . . . . . . . . . xiRelated publications and diskettes . . . . . . . . . . . . . . . . . . xiWhere to find more information . . . . . . . . . . . . . . . . . . . xiProviding feedback . . . . . . . . . . . . . . . . . . . . . . . xii

Summary of changes . . . . . . . . . . . . . . . . . . . . . . xiiiNovember 2011 . . . . . . . . . . . . . . . . . . . . . . . . xiiiJune 2011 . . . . . . . . . . . . . . . . . . . . . . . . . . xiiiMarch 2011 . . . . . . . . . . . . . . . . . . . . . . . . . . xiiiOctober 2009 . . . . . . . . . . . . . . . . . . . . . . . . . xiiiFebruary 2008 . . . . . . . . . . . . . . . . . . . . . . . . . xiiiNovember 2004 . . . . . . . . . . . . . . . . . . . . . . . . xiiiJune 2004 . . . . . . . . . . . . . . . . . . . . . . . . . . xiiiMarch 2004 . . . . . . . . . . . . . . . . . . . . . . . . . . xiiiMarch 2003 . . . . . . . . . . . . . . . . . . . . . . . . . . xiiiOctober 2002 . . . . . . . . . . . . . . . . . . . . . . . . . xiv

Chapter 1. Printer overview . . . . . . . . . . . . . . . . . . . . 1Available model designations . . . . . . . . . . . . . . . . . . . . 2The 4610 SureMark Fiscal Printer Models Kxx . . . . . . . . . . . . . . 3Fiscal interface assembly ( Models KBx, KCx,KDx, KR3, KR5, and KSx) . . . . 4Fiscal-ready interface assembly (Models KFx and KGx) . . . . . . . . . . 5Fiscal interface assembly (Models KN4, KR4) . . . . . . . . . . . . . . 6Fiscal interface assembly (Model KJ4). . . . . . . . . . . . . . . . . 7

Chapter 2. Service procedures supplement . . . . . . . . . . . . . . 9Electrostatic discharge . . . . . . . . . . . . . . . . . . . . . . 9

ESD damage prevention . . . . . . . . . . . . . . . . . . . . . 9Handling removed cards . . . . . . . . . . . . . . . . . . . . . 9

All models - removal and replacement procedures . . . . . . . . . . . . 10Fiscal interface assembly . . . . . . . . . . . . . . . . . . . . 10Fiscal processor card . . . . . . . . . . . . . . . . . . . . . 12CompactFlash card assembly . . . . . . . . . . . . . . . . . . 13CompactFlash card . . . . . . . . . . . . . . . . . . . . . . 14Fiscal interface card . . . . . . . . . . . . . . . . . . . . . . 15Fiscal memory . . . . . . . . . . . . . . . . . . . . . . . . 16

Models KN4, KR4 - removal and replacement procedures . . . . . . . . . 17KN4, KR4 fiscal interface assembly . . . . . . . . . . . . . . . . 18Wire seals . . . . . . . . . . . . . . . . . . . . . . . . . 21Electronic journal card (MFD) . . . . . . . . . . . . . . . . . . 22Control card . . . . . . . . . . . . . . . . . . . . . . . . . 24Fiscal memory and base . . . . . . . . . . . . . . . . . . . . 25Fiscal EPROM . . . . . . . . . . . . . . . . . . . . . . . . 26

Model KJ4 - removal and replacement procedures . . . . . . . . . . . . 27Fiscal interface assembly . . . . . . . . . . . . . . . . . . . . 27Opening the fiscal logic assembly . . . . . . . . . . . . . . . . . 28

Copyright IBM Corp. 2002, 2011 iii

Security switch . . . . . . . . . . . . . . . . . . . . . . . . 29Fiscal seal securing the fiscal firmware PROM and electronic journal . . . . . 29Fiscal logic card and MFD. . . . . . . . . . . . . . . . . . . . . 30

Reassembling the logic card components . . . . . . . . . . . . . . 32Connector card cable . . . . . . . . . . . . . . . . . . . . . 32Fiscal logic connector card . . . . . . . . . . . . . . . . . . . 33Main printer logic connector card . . . . . . . . . . . . . . . . . 34Ground plate. . . . . . . . . . . . . . . . . . . . . . . . . 35

Top cover all models . . . . . . . . . . . . . . . . . . . . . . . 37

Chapter 3. Point-of-Sale terminal service manual supplement . . . . . . 41Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . 41Power-on reset messages . . . . . . . . . . . . . . . . . . . . . 41Tnnn messages . . . . . . . . . . . . . . . . . . . . . . . . 41Wnnn messages . . . . . . . . . . . . . . . . . . . . . . . . 43Ennn messages . . . . . . . . . . . . . . . . . . . . . . . . 43

Chapter 4. System log descriptions . . . . . . . . . . . . . . . . 45B2 - Terminal hardware errors . . . . . . . . . . . . . . . . . . . 45B3 - terminal events . . . . . . . . . . . . . . . . . . . . . . . 45

Chapter 5. Hardware service manual for input/output devices supplement 47Fiscal unit return codes . . . . . . . . . . . . . . . . . . . . . . 47Start here . . . . . . . . . . . . . . . . . . . . . . . . . . . 47Diagnostic and service diskettes . . . . . . . . . . . . . . . . . . 47

Fiscal printer messages . . . . . . . . . . . . . . . . . . . . 47Fiscal System Utility 4694 Service Diskette, 4693 Reference / Support

Diskette. . . . . . . . . . . . . . . . . . . . . . . . . . 484690 operating system . . . . . . . . . . . . . . . . . . . . . . 48

Fiscal printer messages . . . . . . . . . . . . . . . . . . . . 48

Chapter 6. Parts listing . . . . . . . . . . . . . . . . . . . . . 51How to use the parts catalog. . . . . . . . . . . . . . . . . . . . 51Assembly 1: Covers . . . . . . . . . . . . . . . . . . . . . . . 54Assembly 2: Operator Switch and Button Assembly . . . . . . . . . . . 56Assembly 3: Base, Frame and Shock mounts (All models except KJ4) . . . . 58Assembly 4: Base, Frame and Shock mounts (Model KJ4) . . . . . . . . . 60Assembly 5: Document Insert Station (Only Models with DI Station) . . . . . 62Assembly 6: Thermal Printhead Assembly and Cover . . . . . . . . . . . 64Assembly 7: Printhead Transport and Ribbon Drive Assembly. . . . . . . . 66Assembly 8: Impact Printhead Assembly (Only Models with DI Station) . . . . 68Assembly 9: Document Insert Station Platen and Lever (Only Models with DI

Station) . . . . . . . . . . . . . . . . . . . . . . . . . . . 70Assembly 10: Document Insert Drive Shaft Assembly (Only Models with DI

Station) . . . . . . . . . . . . . . . . . . . . . . . . . . . 72Assembly 11: Document Insert Station Gears and Motor (Only Models with DI

Station) . . . . . . . . . . . . . . . . . . . . . . . . . . . 76Assembly 12: Customer Receipt Drive, Cutter, and Platen . . . . . . . . . 78Assembly 13: Fiscal Interface Assembly, Models KSx and KRx except for KR4

(RS-485 interface) . . . . . . . . . . . . . . . . . . . . . . . 82Assembly 14: Fiscal Interface Assembly, Model KR4 . . . . . . . . . . . 84Assembly 15: Printer, KR4/KN4 . . . . . . . . . . . . . . . . . . . 86Assembly 16: Fiscal Interface Assembly, Model KR4/KN4 . . . . . . . . . 88Assembly 17: Fiscal Interface Assembly, Models KCx and KDx (USB/RS-232

interface) . . . . . . . . . . . . . . . . . . . . . . . . . . 90Assembly 18: Fiscal Interface Assembly, Models KBx (USB interface) . . . . . 92

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Assembly 19: Fiscal Interface Assembly, Model KJ4 (USB/RS-232 interface) 94Assembly 20: Hardware Kits . . . . . . . . . . . . . . . . . . . . 96Assembly 21: Cable Assemblies, Filler Panel, Power Supply . . . . . . . . 98Assembly 22: Fiscal Interface Assembly, Models KFx and KGx (RS-232/USB

Interface). . . . . . . . . . . . . . . . . . . . . . . . . . 100

Appendix. Notices . . . . . . . . . . . . . . . . . . . . . . . 103Electronic emission notices . . . . . . . . . . . . . . . . . . . . 104

Federal Communications Commission statement . . . . . . . . . . . 104European Union EMC Directive conformance statement . . . . . . . . 104Industry Canada Class A Emission Compliance statement . . . . . . . 105Avis de conformit aux normes d'Industrie Canada . . . . . . . . . . 105Germany . . . . . . . . . . . . . . . . . . . . . . . . . 105Australia and New Zealand . . . . . . . . . . . . . . . . . . . 105Chinese Class A warning statement . . . . . . . . . . . . . . . . 106Japanese Electrical Appliance and Material Safety Law statement . . . . 106Japanese power line harmonics compliance statement . . . . . . . . . 106Japanese VCCI Council Class A statement . . . . . . . . . . . . . 106Japan Electronics and Information Technology Industries Association (JEITA)

statement . . . . . . . . . . . . . . . . . . . . . . . . 106Korean communications statement . . . . . . . . . . . . . . . . 106Taiwanese Class A warning statement . . . . . . . . . . . . . . . 107

Taiwan contact information . . . . . . . . . . . . . . . . . . . . 107Cable ferrite requirement . . . . . . . . . . . . . . . . . . . . . 107Electrostatic discharge . . . . . . . . . . . . . . . . . . . . . 107Product recycling and disposal . . . . . . . . . . . . . . . . . . 108Battery return program . . . . . . . . . . . . . . . . . . . . . 109

For Taiwan:. . . . . . . . . . . . . . . . . . . . . . . . . 109For the European Union: . . . . . . . . . . . . . . . . . . . . 109For California: . . . . . . . . . . . . . . . . . . . . . . . . 110

Flat panel displays . . . . . . . . . . . . . . . . . . . . . . . 110Monitors and workstations . . . . . . . . . . . . . . . . . . . . 110Trademarks. . . . . . . . . . . . . . . . . . . . . . . . . . 110

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Part number index. . . . . . . . . . . . . . . . . . . . . . . 117

Contents v

vi 4610 - Kxx Fiscal Printer Service Supplement

Figures1. 4610 Fiscal Printer Models. . . . . . . . . . . . . . . . . . . . . . . . . . . . 12. Fiscal-ready interface assembly (models KFx and KGx) . . . . . . . . . . . . . . . . . 53. Fiscal logic assembly removed from the printer housing . . . . . . . . . . . . . . . . . 74. Removing the Fiscal Screw from Rear Panel . . . . . . . . . . . . . . . . . . . . 105. Tilting and Lifting Assembly out of Printer . . . . . . . . . . . . . . . . . . . . . . 116. Removing Fiscal Processor Card . . . . . . . . . . . . . . . . . . . . . . . . . 127. CompactFlash assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138. Removing the CompactFlash Card . . . . . . . . . . . . . . . . . . . . . . . . 149. Removing Fiscal Interface Card from Housing . . . . . . . . . . . . . . . . . . . . 15

10. Fiscal Memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1611. KN4, KR4 fiscal interface assembly (shown upside down) . . . . . . . . . . . . . . . . 1812. KN4, KR4 assembly components (shown upside down) . . . . . . . . . . . . . . . . 1913. Wire seals, rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2114. Control card and associated components . . . . . . . . . . . . . . . . . . . . . . 2415. Control card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2416. Fiscal logic assembly removal . . . . . . . . . . . . . . . . . . . . . . . . . . 2717. Opening the fiscal logic assembly. . . . . . . . . . . . . . . . . . . . . . . . . 2818. Security switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2919. Logic card components and covers . . . . . . . . . . . . . . . . . . . . . . . . 3020. Logic card and MFD removal . . . . . . . . . . . . . . . . . . . . . . . . . . 3121. Fiscal assembly tailgate connections . . . . . . . . . . . . . . . . . . . . . . . 3222. Disconnect the cable from the fiscal logic connector card and main printer logic connector card. 3323. Remove the fiscal logic connector card. . . . . . . . . . . . . . . . . . . . . . . 3424. Remove the main printer logic connector card. . . . . . . . . . . . . . . . . . . . . 3525. Remove the ground plate. . . . . . . . . . . . . . . . . . . . . . . . . . . . 3626. Removing Two Screws from Base . . . . . . . . . . . . . . . . . . . . . . . . 3727. Pivot the locking pins. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3828. Removing the Paper and Ribbon Covers . . . . . . . . . . . . . . . . . . . . . . 3929. Removing the Top Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Copyright IBM Corp. 2002, 2011 vii

viii 4610 - Kxx Fiscal Printer Service Supplement

Tables1. Fiscal Printer Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22. B2 - Terminal Hardware Errors . . . . . . . . . . . . . . . . . . . . . . . . . . 453. B3 - Terminal Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 454. Diagnostic or Service Diskette Fiscal Printer Messages. . . . . . . . . . . . . . . . . 475. 4690 Operating System Fiscal Printer Messages . . . . . . . . . . . . . . . . . . . 48

Copyright IBM Corp. 2002, 2011 ix

x 4610 - Kxx Fiscal Printer Service Supplement

About this guideThis manual provides information about problem determination, testing, and a parts listing offield-replaceable units (FRUs) for the 4610 SureMark Fiscal Printer Models KR3, KN4, KR4, KR5, KC4,KD3, KD5, KS4, KB3, KB5, KJ4, KF3, KF5, KG3, and KG5.

This document supplements the IBM 4610 SureMark Printer: Hardware Service Manual, IBM 4693, 4694,4695 Point-of-Sale Terminals: Hardware Service Manual, IBM Store Systems: Hardware Service Manualfor Point-of-Sale Input/Output Devices, and the IBM 4690 Store System: Messages Guide.

Publications accessibilityThe softcopy version of this guide and other related publications are accessibility enabled.

Who should read this manualThis manual is intended for use by trained service representatives.

How this manual is organizedv Chapter 1, Printer overview provides an overview of the Model Kxx printers.v Chapter 2, Service procedures supplement provides information on testing, messages, and lists

symptoms for identifying failing components of the printer. This chapter also includes procedures forremoving and replacing printer components.

v Chapter 3, Point-of-Sale terminal service manual supplement provides supplemental information aboutthe 4693, 4694, 4695 error conditions as related to the Fiscal Printers.

v Chapter 4, System log descriptions provides additional information about System Log messages.v Chapter 5, Hardware service manual for input/output devices supplement provides additional

information about the service diskette error messages that are related to the Fiscal Printers.v Chapter 6, Parts listing provides a parts listing for the Fiscal Printers.v Notices contains legal notices and trademark information.

Related publications and diskettesv IBM SureMark Printers: Hardware Service Manual, GY27-0355v IBM 4693 Point-of-Sale Terminals Reference Diskettev IBM 4694/4695 Point-of-Sale Terminals Service Diskettev IBM Safety Information Read This First, GA27-4004v POSS Programming Reference and User's Guide, SC30-3560v Country-specific Programming Guides (look under publications at: http://www.ibm.com/solutions/

retail/store.)

The diskettes are available only by download from the Internet at: http://www.ibm.com/solutions/retail/store.

Where to find more informationCurrent versions of Retail Store Solutions documentation and downloadable diskettes are available on ourWeb site: http://www.ibm.com/solutions/retail/store.

Copyright IBM Corp. 2002, 2011 xi

Providing feedbackYour feedback is important in helping IBM provide accurate and high-quality information.

To provide feedback to IBM:v Print the reader's comment form included in the back of this document.v Complete the form, including a reference to the specific location of the text (for example, the page or

table number) in question.v Return the completed form to IBM by mail or you can give the form to an IBM representative.

Between major revisions of this document, there might be minor technical updates. The latest version ofthis document is available on the IBM Retail Store Solutions Website at www.ibm.com/solutions/retail/store/support/. Click Publications to search for the most current version of this document.

xii 4610 - Kxx Fiscal Printer Service Supplement

Summary of changesNovember 2011Update content to include country support for Panama KC4.

June 2011Update Brazil information to include KJ4.

March 2011Add country support for Venezuela KC4.

Update FRU P/Ns for Brazil KR4/KN4, Hungary KDx/KRx, Italy KDx, I/O cables, and other miscellaneousupdates.

Update text, add battery note not user serviceable, corrected graphics error.

October 2009Updates to include country support for Greece and Dominican Republic.

February 2008This edition adds or changes information about the following:v New field replaceable unit (FRU) numbers for existing products that are manufactured using updated

methods or materials required in certain jurisdictions, such as the European Unionv Models KB3, KB5, KF3, KF5, KG3, KG5, KN4 (Brazil)v Added Czech Republic to the countries supported in the list of available modelsv End of life disposal information

Changed or new information is indicated by a revision bar (|) in the left margin.

November 2004Updates to include new Model KS4 (for Chile). Updated fiscal logic part numbers for Italy KDx and KRx.

June 2004Added additional changes for Model KR4 (Brazil).

March 2004Added new Model KR4 (Brazil) and KH5 (Greece).

March 2003Added new Models KCx (for Chile), KDx (Hungary and Italy), and KRx (for Italy).

Copyright IBM Corp. 2002, 2011 xiii

October 2002Updated part numbers in parts catalog Assembly 13: Fiscal Interface Assembly, Models KSx and KRxexcept for KR4 (RS-485 interface) on page 82.

xiv 4610 - Kxx Fiscal Printer Service Supplement

Chapter 1. Printer overviewAvailable model designations . . . . . . . . . . . . . . . . . . . . 2The 4610 SureMark Fiscal Printer Models Kxx . . . . . . . . . . . . . . 3Fiscal interface assembly ( Models KBx, KCx,KDx, KR3, KR5, and KSx) . . . . 4Fiscal-ready interface assembly (Models KFx and KGx) . . . . . . . . . . 5Fiscal interface assembly (Models KN4, KR4) . . . . . . . . . . . . . . 6Fiscal interface assembly (Model KJ4). . . . . . . . . . . . . . . . . 7

The IBM 4610 SureMark (two-station) printers are available for fiscal and non-fiscal applications. Thisdocument supplements the non-fiscal Suremark Printers Hardware Service Manual with information aboutfiscal models.

Figure 1. 4610 Fiscal Printer Models

Copyright IBM Corp. 2002, 2011 1

Available model designations4610 - Kxx Fiscal Printer refers to the 4610 models listed in Table 1. The table also lists featuresassociated with each model.

The references to printers in this document that apply to multiple models are designated as KCx (formodels KC4), KRx (for models KR3 and KR5), KDx (for models KD3 and KD5), KFx (for models KF3 andKF5), KGx (for models KG3 and KG5), Kx3 (for models KD3, KF3, KG3, and KR3), Kx4 (for models KC4,KN4, KR4, and KS4) and Kx5 (for models KD5, KF5, KG5, and KR5).Table 1. Fiscal Printer Models4610 modelnumber

Interfaceconnection

MICR Documentinsert

Cashdrawersupport

Color Powersource

Countriessupported

KB3 USB No Yes Yes Iron gray External Turkey,Greece

KB5 USB No No Yes Iron gray External TurkeyKC4 RS-232 Yes Yes Yes Pearl white/

Litho grayExternal Chile

KC4 USB/RS-232 Yes Yes Yes Iron gray External Panama,Venezuela

KD3 RS-232 No Yes Yes Iron gray External Hungary, Italy,CzechRepublic

KD5 RS-232 No No Yes Iron gray External Hungary, Italy,CzechRepublic

KF3 RS-232 No Yes No Pearl white/Litho gray

External N/A

KF5 RS-232 No No No Pearl white/Litho gray

External N/A

KG3 RS-232 No Yes No Iron gray External N/AKG5 RS-232 No No No Iron gray External N/AKJ4 USB/RS-232 Yes Yes Yes Iron gray External BrazilKN4 RS-232 Yes Yes Yes Pearl white External BrazilKR3 RS-485 No Yes No Pearl white/

Litho grayTerminal Hungary, Italy,

TurkeyKR4 RS-232 Yes Yes Yes Pearl white/

Litho grayExternal Brazil

KR5 RS-485 No No No Pearl white/Litho gray

Terminal Hungary, Italy,Turkey

KS4 RS-485 Yes Yes No Pearl white/Litho gray

Terminal Chile,DominicanRepublic

The IBM SureMark Fiscal Printers are high-performance, high-function printers. As shown in Table 1, theseprinters are available in several models:v Models Kx3 features a thermal customer receipt (CR) station and an impact document insert (DI)

station. The dual printheads enable quiet, fast printing at the customer receipt station while providing thecapability to print multipart forms through the document insert station.

v Models Kx5 are identical to the Kx3 models; however, they have no DI station.

2 4610 - Kxx Fiscal Printer Service Supplement

v Models Kx4 have both the DI station with impact printhead, and the MICR.

The following features are supported:v Integration Panelv 40-Character VFD Post Extensionv RS-485 interface cables distributed and integrated lengthsv RS-232 interface cables three lengthsv USB interface cable - one lengthv Cash drawer (Models KBx, KCx,KDx, KFx, KGx, and KJ4 only)

The 4610 SureMark Fiscal Printer Models KxxThe model Kxx printers are modified versions of the IBM 4610 SureMark Printer. The bottom part of thetop cover has been modified to accept two screws that lock down the cover. These screws are hiddenbeneath the fiscal interface assembly. The fiscal interface assembly must be removed to gain access tothe screws to remove the top cover. This change distinguishes the 4610 Fiscal Printer from the 4610 TIxversions of the printer.

Note: The 4610 - Kxx Fiscal Printers have no physical journal station. Electronic journaling in theprinter eliminates the need to store paper journal tapes.

Chapter 1. Printer overview 3

Fiscal interface assembly ( Models KBx, KCx,KDx, KR3, KR5, and KSx)CompactFlash

FiscalMemory

FiscalProcessor Card

FiscalInterface Housing

FiscalInterface Card

The fiscal interface assembly consists of four fiscal logic cards that are contained in the fiscal housing,which is mounted under the printer. The assembly is secured with a fiscal screw and a tamper evidentseal. The fiscal logic is contained on several cards which are:v The fiscal processor card:

The fiscal processor card: Verifies commands Accumulates transaction totals Returns status and return codes to the POS terminal Communicates with the printer logic card.

v The fiscal interface card:The interface card provides the POS terminal communication and power interface, and powerconversion functions.

v The fiscal memory component:The fiscal memory component holds a nonvolatile memory module where long-term printer transactiontotals are permanently stored. This fiscal memory component is imbedded in epoxy and sealed to themetal fiscal housing, which provides security from tampering.

v The CompactFlash assembly:The CompactFlash assembly contains the CompactFlash card, which is where the printer's electronicjournal is stored.

Attention: Opening the fiscal enclosure may be performed only by government-approved servicepersonnel. Also, in some countries, changing the CompactFlash card may only be performed bygovernment-approved service personnel.


Fiscal-ready interface assembly (Models KFx and KGx)

The fiscal-ready interface assembly consists of an IBM interface card, in addition to non-IBM fiscalprocessor and memory cards, and are mounted under the printer. The assembly is secured to the printerbase with a screw and tamper evident seal. The fiscal logic consists of:v IBM interface card provides the POS communications interface, power interface, and voltage

conversion.v Depending on the country, the non-IBM fiscal logic provides fiscal command processing, printer

communication, nonvolatile totals retention memory, and electronic journaling.

Figure 2. Fiscal-ready interface assembly (models KFx and KGx)


Fiscal interface assembly (Models KN4, KR4)

The fiscal interface assembly consists of three fiscal logic cards that are contained in the fiscal housing,which is mounted under the printer. The assembly is secured with a fiscal screw and a tamper evidentseal. The fiscal logic is contained on three cards which are:v The fiscal electronic journal assembly (the MFD)v The fiscal control card performs the functions of:

Verifying commands Accumulating transaction totals Returning status and return codes to the POS terminal Communicating with the printer logic card. The interface to provide the POS terminal communication and power interface, and power

conversion functions.v The fiscal memory component:

The fiscal memory component holds a nonvolatile memory module where long-term printer transactiontotals are permanently stored. This fiscal memory component is imbedded in epoxy and sealed to thefiscal housing, which provides security from tampering.

Attention: Opening the fiscal enclosure may be performed only by government-approved servicepersonnel. Also, in some countries, changing the electronic journal may only be performed bygovernment-approved service personnel.


Fiscal interface assembly (Model KJ4)

The fiscal interface assembly consists of a fiscal processor or interface card, memory component, andelectronic journal that are contained in the fiscal housing mounted under the printer and secured with afiscal screw and tamper evident seal. The following list provides additional information about the fiscalprocessor or interface card, memory component, and electronic journal:v The fiscal processor or interface card:

The fiscal processor or interface card provides the POS terminal communication and power interface,and power conversion functions, as well as: Verifying commands Accumulating transaction totals Returning status and return codes to the POS terminal Communicating with the printer logic card.

v The fiscal memory component:The fiscal memory component holds a nonvolatile memory module where long term printer transactiontotals are permanently stored. This fiscal memory component is imbedded in epoxy and sealed to thefiscal housing, which provides security from tampering.

v The electronic journal assembly:The electronic journal assembly contains an epoxied EJ card, which is where the printer's electronicjournal is stored.

Attention: Opening the fiscal enclosure may be performed only by government-approved servicepersonnel.

Figure 3. Fiscal logic assembly removed from the printer housing


Chapter 2. Service procedures supplementElectrostatic discharge . . . . . . . . . . . . . . . . . . . . . . 9

ESD damage prevention . . . . . . . . . . . . . . . . . . . . . 9Handling removed cards . . . . . . . . . . . . . . . . . . . . . 9

All models - removal and replacement procedures . . . . . . . . . . . . 10Fiscal interface assembly . . . . . . . . . . . . . . . . . . . . 10Fiscal processor card . . . . . . . . . . . . . . . . . . . . . 12CompactFlash card assembly . . . . . . . . . . . . . . . . . . 13CompactFlash card . . . . . . . . . . . . . . . . . . . . . . 14Fiscal interface card . . . . . . . . . . . . . . . . . . . . . . 15Fiscal memory . . . . . . . . . . . . . . . . . . . . . . . . 16

Models KN4, KR4 - removal and replacement procedures . . . . . . . . . 17KN4, KR4 fiscal interface assembly . . . . . . . . . . . . . . . . 18Wire seals . . . . . . . . . . . . . . . . . . . . . . . . . 21Electronic journal card (MFD) . . . . . . . . . . . . . . . . . . 22Control card . . . . . . . . . . . . . . . . . . . . . . . . . 24Fiscal memory and base . . . . . . . . . . . . . . . . . . . . 25Fiscal EPROM . . . . . . . . . . . . . . . . . . . . . . . . 26

Model KJ4 - removal and replacement procedures . . . . . . . . . . . . 27Fiscal interface assembly . . . . . . . . . . . . . . . . . . . . 27Opening the fiscal logic assembly . . . . . . . . . . . . . . . . . 28Security switch . . . . . . . . . . . . . . . . . . . . . . . . 29

Fiscal seal securing the fiscal firmware PROM and electronic journal . . . . . 29Fiscal logic card and MFD. . . . . . . . . . . . . . . . . . . . . 30

Reassembling the logic card components . . . . . . . . . . . . . . 32Connector card cable . . . . . . . . . . . . . . . . . . . . . 32Fiscal logic connector card . . . . . . . . . . . . . . . . . . . 33Main printer logic connector card . . . . . . . . . . . . . . . . . 34Ground plate. . . . . . . . . . . . . . . . . . . . . . . . . 35

Top cover all models . . . . . . . . . . . . . . . . . . . . . . . 37

This chapter supplements the IBM 4610 SureMark Printers: Hardware Service Manual, GY27-0355.

Electrostatic dischargeAttention: Electrostatic discharge (ESD) damage can occur when there is a difference in chargebetween the part, the product, and the service person. No damage occurs if the service person and thepart being installed are at the same charge level as the product.

ESD damage preventionWhenever a service action involves physical contact with logic cards, modules, back-panel pins, or otherESD-sensitive (ESDS) parts, the service person must be connected to an ESD common ground point onthe product through the ESD wrist strap and cord.

The ESD ground clip can be attached to any frame ground, ground braid, green wire ground, or the roundground prong on the AC power plug. Coax or connector outside shells can also be used.

Handling removed cardsLogic cards removed from a product must be placed in ESD protective containers. No other object shouldbe allowed inside the ESD container with the logic card. Attach all tags or reports that must accompanythe card to the outside of the ESD container.


All models - removal and replacement proceduresThis section includes removal and replacement procedures specific to the 4610 fiscal printers:v Fiscal interface assemblyv Top coverv Fiscal processor cardv Fiscal interface cardv Fiscal memoryv CompactFlash card assemblyv CompactFlash card

Fiscal interface assemblyNote: The interface assembly for the models KFx and KGx contain non-IBM fiscal logic in addition to the

IBM interface card described in Fiscal interface card on page 15.1. Power OFF the printer by either powering off the terminal or unplugging the external power source

from the electrical outlet.2. Remove the fiscal printer seal that covers the fiscal screw.3. Remove the fiscal screw.

4. Remove the CompactFlash card by pressing the card eject button with a pencil.5. Flip the printer upside down.

Fiscal Screw

CompactFlash CardSecurity Lock

Interface Assembly Screw

CompactFlash

Figure 4. Removing the Fiscal Screw from Rear Panel

Repair Procedures for KBx, KCx, KDx, KFx, KGx, KR3, KR5, and KSx


6. Loosen the interface assembly screw on the bottom of the printer.

Note: After the repair, follow the local procedures to reseal (if applicable) the machine, and return themachine to service. Additional procedures or paper work may be required.

7. Gently tilt and lift the fiscal interface assembly out of the printer.

Bottom Cover

Fiscal InterfaceAssembly

Top Cover

Figure 5. Tilting and Lifting Assembly out of Printer


Chapter 2. Service procedures supplement 11

Fiscal processor card1. Remove the fiscal interface assembly from the printer (see Fiscal interface assembly on page 10).2. Remove the four screws that attach the fiscal processor card to the standoffs.3. Gently pull the cards upwards.

Note: The lithium battery installed on this logic card is not user serviceable.

Screws

Fiscal ProcessorBoard

Figure 6. Removing Fiscal Processor Card



CompactFlash card assembly1. Remove the fiscal interface assembly from the printer (see Fiscal interface assembly on page 10).2. Remove the fiscal processor card (see Fiscal processor card on page 12).3. Remove the four screws that attach the CompactFlash assembly to the fiscal interface assembly

housing.

4. Remove the CompactFlash assembly.

Screws

Figure 7. CompactFlash assembly



CompactFlash card1. Using the CompactFlash lock key (refer to Parts Listing section for FRU P/N), unlock the

CompactFlash Card Assembly.2. Press the CompactFlash ejection button to remove the CompactFlash Card.

CompactFlashEjection Button

Figure 8. Removing the CompactFlash Card



Fiscal interface card1. Remove the fiscal interface assembly from the printer (see Fiscal interface assembly on page 10).2. Remove the fiscal processor card (see Fiscal processor card on page 12).3. Unscrew the four standoffs from the fiscal interface assembly.

Attention: Use a hex nut driver to unscrew the four standoff screws to avoid bending the nearbyconnector pins on the interface card.

4. On the vertical part of the base of the fiscal interface assembly, remove the two hex nuts, two lockwashers, and two flat washers from the RS232 port connector.

5. Tilt and pull the interface card upwards until it is free from the fiscal printer card assembly.

Fiscal interfacecard

Fiscal interfacehousing

Memory card

Figure 9. Removing Fiscal Interface Card from Housing



Fiscal memoryAttention: The fiscal memory component is permanently bonded to the fiscal interface assembly.Removal of all FRUs from the fiscal interface housing is required before replacing the fiscal memory.1. Remove the fiscal interface assembly from the printer (see Fiscal interface assembly on page 10).2. From the fiscal interface housing:

a. Remove the fiscal processor card (see Fiscal processor card on page 12).b. Remove the CompactFlash (see CompactFlash card assembly on page 13).c. Remove fiscal interface card (see, Fiscal interface card on page 15).d. Remove the keylock.

3. Using a new fiscal interface housing with the fiscal memory component, reassemble the fiscal interfaceassembly.

4. Give the fiscal interface housing, with the fiscal memory component, to the proper authority.5. After installing the assembled fiscal interface housing into the printer, place the printer into service

according to the local fiscal regulations.

Fiscal Memory

Fiscal Interface Housing

Figure 10. Fiscal Memory



Models KN4, KR4 - removal and replacement proceduresThis section includes removal and replacement procedures specific to the 4610 KN4 and KR4 fiscalprinter:v Fiscal basev Fiscal processor cardv Fiscal memoryv Electronic journal card

Repair procedures for KN4, KR4


KN4, KR4 fiscal interface assemblyRemoving the fiscal assembly:1. Turn the printer upside down.2. Cut the wire seals. see Figure 13 on page 21.3. Remove the two screws from the rear of the printer that secure the fiscal assembly to the printer.

4. Lift the fiscal assembly about 1/2 inch (13mm) and slide it forward to disconnect the front of the fiscalassembly from the tabs on the bottom of the printer.

5. Tilt and hold the fiscal assembly up. Unscrew the RS-232 cable screws and disconnect all the cables(RS-232, power, and the cash drawer) from the bottom of the printer.

6. Lift the fiscal assembly off of the printer.

Fiscalassembly

Printer

Screws

Figure 11. KN4, KR4 fiscal interface assembly (shown upside down)



Replacing the fiscal assembly:1. Turn the printer upside down.2. Hold the fiscal assembly over the printer, and connect the RS-232 cable, power cable, and the cash

drawer cable to the printer.Do not disconnect the cables from the fiscal assembly.

3. Gently, slide the front of the fiscal assembly towards the rear of the printer so that the tabs on thebottom of the printer interlock with the cutout in the fiscal assembly.

4. Connect the rear wire seal to the printer (see Figure 13 on page 21).

LockingTabs

Wire seal

Power

RS-232

Cash drawer

Screws

Figure 12. KN4, KR4 assembly components (shown upside down)



Note: Ensure that the cables do not become pinched between the printer and the fiscal interfaceassembly shields.

5. Press the rear of the fiscal assembly onto the printer and install the two mounting screws.



Wire seals

Figure 13. Wire seals, rear. The location of the wire seal is shown



Electronic journal card (MFD)1. Remove the KN4, KR4 fiscal interface assembly on page 18.2. Leave the green ground wire connected to the control card shield.3. Disconnect the RS-232 cable and the power cable from the slots in the control card shield.

Control cardshield

Screws

Screws

Connector slots

4. Remove the four screws from the control card shield.5. Remove the control card shield.6. Cut the EPROM wire seals.



7. Grasp the Electronic journal card on the sides and pull it straight up to disconnect the connector.

Electronicjournal card

Green groundwire

MFD

8. When you are installing the new Electronic journal card, ensure that both rows of connectors areinserted into the control card. The control card is not keyed; therefore, the Electronic journal card couldaccidentally be inserted without engaging all of the pins with the control card connector.



Control cardNotes:1. Read through this procedure before you begin.2. The screws are not interchangeable. While doing the procedure, ensure that you keep the various

screws with the components that you are removing.

Removing the control card:1. Remove the KN4, KR4 fiscal interface assembly on page 18.2. Remove the Electronic journal card (MFD) on page 22.3. Disconnect and remove the Fiscal memory cable from the control card and from the Fiscal memory.

4. Remove the three screws that mount the connector shields.5. Remove the two connector shields.

Pry the large connector shield out from under the bottom control card shield.6. Remove the four screw studs that secure the two RS-232 (D-shell) connectors.7. Remove the screws that secure the control card to the fiscal base.

8. Remove the control card.

Electronicjournal card

Screws

Fiscal memorycable

Connectorshields (two)

Green groundwire

Bottom controlcard sheild

MFD

Figure 14. Control card and associated components

Control card

ScrewFigure 15. Control card



Installing the control card:Refer to Figure 14 on page 24 and Figure 15 on page 24.1. Gently slide the bottom control card shield into the fiscal base. Ensure that the shield fits over the

standoffs that are on the fiscal base.2. Install control card. Ensure that the electrical connectors fit securely through the openings in the

bottom control card shield.3. Install the card mounting screws.4. Install the small connector shield, then install the larger connected shield onto the control card.

To install the shields, put the opening of the shield over the connector and gently pry it underneaththe right-angle bend that is on the bottom control card shield.

5. Install the three screws that secure the small and large connector shields.6. Install the four stud screws that mount the RS-232 (D-shell) connectors.7. Gently insert the Electronic journal card onto the control card being sure that the connector is seated

complete onto the control card.8. Gently insert the fiscal memory cable between the control card and the fiscal memory.9. Install the control card shield by sliding the rear of the control card shield into the slits on the bottom

control card shield.10. Install the two screws into the vertical part of the control card shield.

Note: There might be a gap between the control card shield and the bottom control card shield. Asyou tighten the screws, the shields will be pulled together.

11. Install the two screw to the horizontal part of the shield.12. While holding the RS-232 cable in one hand and a small screw driver in the other hand, push the

cable through the slots in the control card shield and onto the control card connector.13. Using both hands, connect the power cable connector through the slots in the control card shield and

onto the control card.

Fiscal memory and base1. Remove the Control card on page 24.2. Lift out the bottom control card shield.



Fiscal EPROM1. Read through this procedure before you begin.2. The screws are not interchangeable. While doing the procedure, ensure that you keep the various

screws with the components that you are removing.3. Remove the KN4, KR4 fiscal interface assembly on page 18.4. Cut EPROM wire seal.

Control cardshield

Screws

Screws

Connector slots

5. Remove the Electronic journal card (MFD) on page 22.6. Remove the EPROM cover.7. Remove the EPROM.

Fiscal memoryand base

Bottom controlcard shield

Standoffs



Model KJ4 - removal and replacement proceduresThis section includes removal and replacement procedures specific to the 4610-KJ4 fiscal printer:v Fiscal interface assemblyv Opening the fiscal interface assemblyv Security switchv Fiscal seal covering the fiscal logic card and electronic journalv Fiscal logic card and MFDv Connector card cablev Fiscal logic connector cardv Main logic connector cardv Ground plate

Fiscal interface assembly

WarningRemoving the fiscal logic assembly requires breaking the fiscal seal and removing the fiscal sealscrew from the back of the unit.

1. Referring to Figure 16, break the fiscal seal B and remove the screw securing the fiscal logicassembly A.

2. Slide the fiscal logic assembly backward from the base to remove it from the unit.3. To reassemble, follow these steps in reverse order.

A

B

Figure 16. Fiscal logic assembly removal

Repair procedures for KJ4


Opening the fiscal logic assembly1. Referring to Figure 17, remove the four screwsAthat secure the top of the assembly.2. Remove the top of the assembly housingBbeing careful not to bend the pins connecting the Fiscal

Memory (FM) card to the logic cardC. To prevent tampering, the FM is epoxied into its cover andattached to the inside top cover of the fiscal logic assembly housing.

3. Disconnect the security switch connector as shown in Security switch on page 29 attached to thelogic card.

4. You now have access to the components attached to the logic card.5. To reassemble, follow these steps in reverse order.

A

B

CFigure 17. Opening the fiscal logic assembly



Security switchAs the fiscal logic assembly is moved out of the bottom cover, the security switch A opens. The openswitch sets a logic condition that prevents the fiscal printer from operating until a technical intervention ismade.

Important: The security switch detects the open cover and puts the printer in intervention mode even ifthe fiscal printer is not powered. If the security switch cable is not attached to the logic cardduring reassembly, the printer will not operate.

1. The security switch connector B should be disconnected form the logic card when the fiscal logicassembly housing is opened as described in Fiscal seal securing the fiscal firmware PROM andelectronic journal.

2. Disconnect the two small screws C holding the security switch to the inside top cover of the fiscallogic assembly. The screws are held in place by washers on the bottom of the switch.

3. To reassemble, follow these steps in reverse order.

Fiscal seal securing the fiscal firmware PROM and electronic journal

AttentionRemoving the covers to access logic card components requires breaking the fiscal seal andremoving the fiscal seal screw that secures the covers in place to prevent tempering.

1. Refer to Figure 19 on page 30, break the fiscal seal and remove the security screw G that securesthe covers to the logic card. The cover Cprotecting the Fiscal Program (EPROM) D and theElectronic Journal (MFD) B chip are secured in place by the fiscal seal on the logic card. The MFDcover also is secured by screws that require removing the logic card from its metal base plate toaccess. Refer to Fiscal logic card and MFD on page 30 for that procedure.

2. The cover over the connections at the rear of the logic card H has notches that fit into holes on thelogic card, but it is not secured to the card and may be removed to gain access to the logic cardcomponents that are accessible though the tailgate I.

3. Removing the EPROM cover provides access to the installed EPROM chip.

A

C

B

Figure 18. Security switch



4. To remove the EPROM, carefully pry upward on the chip.5. To reassemble, follow these steps in reverse order.

Fiscal logic card and MFD1. While the EPROM cover can be removed after removing the fiscal seal, the MFD cover B additionally

is secured by two screws connected to the bottom of the logic card C, which must be removed toaccess.

2. To remove the logic card, refer to Figure 20 on page 31 and unscrew the four long standoffs Dattaching the logic card to its base plate F.

3. As shown inFigure 20 on page 31, remove the four screw lock standoffs G securing the two EIA-232ports to the tailgate.

4. Slide the logic card out from the tailgate base plate.5. A plastic shield E separates the logic card from the metal base plate. Remove the shield and set it

aside when removing the logic card.

Note: Remember to replace the plastic shield under the logic card before reassembling.6. Turn the logic card over and remove the two self-tapping screws A securing the MFD (cover and

journal card) to the card. The MFD is epoxied into the cover to prevent tampering and is connected tothe logic card by pin connectors that are difficult to see as you remove the cover.

7. Carefully pull upward on the logic assembly top cover to avoid bending the connector pins.

A

E

F

B

D

C

G

H

I

Figure 19. Logic card components and covers



AC

B D

F

E

G

Figure 20. Logic card and MFD removal



Reassembling the logic card componentsImportant: Care should be used in reassembling the logic card components since they are the most

sensitive parts of the KJ4. Not completing each step properly could result in the fiscalassembly not functioning properly or completely failing to operate because the tamperingsafeguards were not reassembled properly or in accordance with local fiscal regulations.

1. Reconnect the MFD module to the logic card and reattach the two screws that keep it in place.2. If you are replacing only the main logic card, remember to remove the EPROM module from the old

card and install it on the new logic card.3. Reposition the plastic shield on the metal base plate and slide the logic card assembly back into place

with the tailgate connectors in their proper slots on the base plate.4. Check to make sure the push buttons A (see Figure 21 ) that extend through the tailgate work freely.5. Reattach the four long standoffs holding the logic card and plastic shield to the metal base plate.6. Reconnect the four screw lock standoffs securing the EIA-232 ports to the assembly.7. Reassemble the security switch mechanism (if necessary) and connect the tamper switch wires to the

connector on the main logic board, reversing the process described in Security switch on page 29.8. Replace the cover of the fiscal logic assembly being careful to properly seat the pins of the MFD

assembly (which is epoxied to the underside of the cover) into its connector on the logic board bypressing down firmly.

9. Replace the four screws that secure the logic assembly cover.

Connector card cable1. Remove the fiscal interface assembly. See Fiscal interface assembly on page 27.

Note: You must support the fiscal logic connector card while disconnecting the cable to preventdamage to the connectors. tamper evident seal

2. Disconnect the connector card cable B (see Figure 22 on page 33) from the fiscal logic connectorcard A.

3. Disconnect the opposite end of the cable from the main printer logic connector card C.

A

B

Figure 21. Fiscal assembly tailgate connections



Fiscal logic connector card1. Remove the fiscal interface assembly. See Fiscal interface assembly on page 27.

Note: You must support the fiscal logic connector card while disconnecting the cable to preventdamage to the connectors.

2. Disconnect the connector card cable from the fiscal logic connector card A (see Figure 22.3. Lift the top edge of the connector card A (see Figure 23 on page 34) and rotate it away from the

printer while lifting the card up and out of the printer.

A

B

C

Figure 22. Disconnect the cable from the fiscal logic connector card and main printer logic connector card.



Main printer logic connector card1. Remove the top cover (see Top cover all models on page 37).2. Remove the printer mechanism from the base (see IBM SureMark Printers: Hardware Service Manual,

GY27-0355).3. Disconnect the connector card cable B from the main printer logic connector card C (see Figure 22

on page 33).4. Remove the three mounting screws A (see Figure 24 on page 35) securing the main printer logic

connector card to the printer base. Then lift the main printer logic connector card off the base.

A

Figure 23. Remove the fiscal logic connector card.



Ground plate1. Remove the top cover (see Top cover all models on page 37).2. Remove the printer mechanism from the base (see IBM SureMark Printers: Hardware Service Manual,

GY27-0355).3. Lift the ground plate up and off the base.

A

Figure 24. Remove the main printer logic connector card.



AFigure 25. Remove the ground plate



Top cover all models1. Power OFF the printer by either powering off the terminal or unplugging the external power source

from the electrical outlet.2. Remove the fiscal interface assembly for your specific printer:

v Models KBx, KCx, KDx, KFx, KGx, KR3, KR5, KSx, see Fiscal interface assembly ( Models KBx,KCx,KDx, KR3, KR5, and KSx) on page 4

v Models KN4, KR4, see KN4, KR4 fiscal interface assembly on page 18v Model KJ4, see Fiscal interface assembly on page 27.

3. For printer models KBx, KCx, KDx, KFx, KGx, KR3, KR5, and KSx remove the 2 screws from thebottom of the printer. See Figure 26.

4. For printer model KJ4 pivot the left locking pin toward the rear of the printer, and the right locking pintoward the front of the printer. See Figure 27 on page 38.

Screws

Figure 26. Removing Two Screws from Base

All models


5. See Figure 28 on page 39. Open the paper cover. Place the top of the screwdriver handle betweenthe side of the printer and the top cover. Then close the top cover on the screwdriver, one side at atime. This action frees the pivots on both sides. Slide the paper cover forward and out.

6. Open the ribbon cover using the lift tab. From the right side, push the ribbon cover towards the leftside while pressing the lock tab, and remove.

A

A

Figure 27. Pivot the locking pins.

All models


Paper Cover

Top Cover

Ribbon CoverLift Tab

Lock Tab

Thermal PaperGuide

Ribbon Cover

Top Cover

Top Cover

Paper Cover

Screwdriver

Figure 28. Removing the Paper and Ribbon Covers

All models


7. See Figure 29. Remove the top cover. Pull the front of the top cover forward and off the mountingpost.

8. Reach in and release the rear latch in the CR station paper well.

Note: Make sure that the front shock is correctly seated in the top cover before installing a new topcover.

9. Lift the front of the top cover outward and upward until it clears the post.10. Pull the bottom left side of top cover locking latch outward and upward until the side is clear of the

track guide. See Figure 29. Pull the latch forward while pulling up on the rear of the top cover untilthe latch clears. Lift the top cover clear.

11. Complete the necessary repair.12. Reassemble.

Attention: When reassembling, be sure that the clear plastic paper guide is inserted through theslot in the paper cover.

Ensure that the front rubber shock mount is correctly seated in the top cover before installing the topcover.

Mounting Post

Gasket

Top Cover

Rear Latch

ThermalLatch

Side latch

Side latch

Front latch

Figure 29. Removing the Top Cover

All models


Chapter 3. Point-of-Sale terminal service manual supplementThis chapter supplements the IBM 4693, 4694, 4695 Point-of-Sale Terminals: Hardware Service Manual.

MessagesThere are messages that are displayed or printed at the point-of-sale terminal to provide information aboutthe fiscal printer:v Power-On Resetv Tnnnv Wnnnv Ennn

Power-on reset messagesAt power-on reset completion, a message is printed on the customer receipt station to inform the operatorof the fiscal unit status. If no message is printed, there may be printer error interfering with the power-onreset. Refer to the terminal display for guidance. For a listing of fiscal printer power-on reset messages,refer to the service supplement IBM Fiscal Printers Return Codes and Power-Up Messages for yourcountry and printer model.

Tnnn messagesThese messages are displayed or printed at the point-of-sale terminal when tests are running.

T0020 Request not valid, retry

Explanation: The test or utility request that was entered is not valid.

User response: Re-enter the correct test or utility request.

T0050 RC=xxxxxxxx from main programExplanation: A problem is detected within the operating system.User response: Type 0 and press S2 to stop the test and then re-run the test. If the problem remains, Refer to theprogramming guide or return code document for your printer model your countrys specific return codes. (Seehttp://www.ibm.com/solutions/retail/store. Select support, then select publications.)

T0051 Return code = xxx

Explanation: A problem is detected by the fiscal unit.

User response: Refer to DOS and 4690 Return code descriptions.

T7160 Fiscal unit failure

Explanation: A problem is detected in the fiscal unit.

User response: Switch POWER OFF and service the fiscal printer.

T7161 Fiscal unit failure

Explanation: A problem is detected in the fiscal memory.

User response: Switch POWER OFF and service the fiscal printer.


T9501 Length of input incorrect. Re-enter.Explanation: A date or closure number that was entered for the dump is not valid.

User response: Re-enter the correct dates or closure numbers.

T9502 Invalid password

Explanation: The password that was entered is not valid.

User response: Re-enter the correct password.

T9503 No data available

Explanation: There is no dump data available for the dump request you entered.

User response: Re-enter different dates or closure numbers.

T9504 Display error - OR - T9504 Display configuration errorExplanation:1. A problem is detected in the point-of-sale display.2. A problem is detected in the configuration for the point-of-sale displays. Two displays must be configured with a

combination of:v Alphanumericv Operator displayv Shopper display

User response:1. Check that two of the correct displays are configured.2. See Set Display Address as Configured.3. Run diagnostics on the displays.

T9505 Print in process. Please wait.

Explanation: The printer is currently printing a dump request.User response: Re-enter your request after the printing completes.

T9506 Enter lower closure number: NNNN

User response: Enter the lower closure number of the dump range.

T9507 Enter upper closure number: NNNN

User response: Enter the upper closure number of the dump range.

T9509 Enter start day and month: DDMM

User response: Enter the start day and month of the dump range.

T9510 Enter end day and month: DDMM

User response: Enter the end day and month of the dump range.

T9511 Enter password

User response: Enter the password.


T9512 Enter start year: YYYY

User response: Enter the start year of the dump range.

T9513 Enter end year: YYYY

User response: Enter the end year of the dump range.

T9515 Enter operator number:

User response: Wait for the application to complete loading.

T9516 Enter start address: NNNN

User response: Enter the start (lower) address (in decimal) of the dump range.

T9517 Enter end address: NNNN

User response: Enter the end (upper) address (in decimal) of the dump range.

T9522 Enter new day and month: DDMM

User response: Enter the day of the month and the number of the month in four consecutive digits.

T9523 Enter new year: YYYY

User response: Enter all four digits of the year.

T9524 Enter new time: HHMMSSUser response: Enter the time as 00 to 23 hours, 00 to 59 minutes, and 00 to 59 seconds.

T9525 Enter start address: NNNNN

User response: Enter the start (lower) address of the dump range.

T9526 Enter end address: NNNNN

User response: Enter the end (upper) address of the dump range.

Wnnn messagesThis message is displayed or printed at the point-of-sale terminal when store operations are in progress.

W332 FISCAL UNIT PROBLEM Bx/Sxxx/Ennn RC=xxxxxxxxExplanation: An error is detected in the fiscal printer.

Programmer response: Base your actions on the return code in the message. Refer to the programming guide orreturn code document for your printer model your countrys specific return codes. (See http://www.ibm.com/solutions/retail/store. Select support, then select publications.)System action: Logged as B2/S090/Ennn (E030 through E045). See the following event messages.

Ennn messagesThese messages are event messages displayed in conjunction with message W332.

Chapter 3. Point-of-Sale terminal service manual supplement 43

E030

Explanation: An error occurred in the fiscal unit at power up.

User response: Run the diagnostic to determine the cause of the problem.

E032

Explanation: A power line disturbance occurred during command processing.User response: Follow the User Response for the return code in message W332. Refer to the programming guideor return code document for your printer model your countrys specific return codes. (See http://www.ibm.com/solutions/retail/store. Select support, then select publications.)

E033

Explanation: An error occurred while processing the fiscal command.User response: Follow the User Response for the return code in message W332. Refer to the programming guideor return code document for your printer model your countrys specific return codes. (See http://www.ibm.com/solutions/retail/store. Select support, then select publications.)

E034

Explanation: An error occurred while writing to the fiscal memory.User response: Follow the User Response for the return code in message W332. Refer to the programming guideor return code document for your printer model your countrys specific return codes. (See http://www.ibm.com/solutions/retail/store. Select support, then select publications.)

E036

Explanation: A hardware error occurred in the fiscal unit.

User response: Follow the User Response for the return code in message W332. Refer to the programming guideor return code document for your printer model your countrys specific return codes. (See http://www.ibm.com/solutions/retail/store. Select support, then select publications.)

E037

Explanation: An incorrect password was used when trying to access the fiscal unit.User response: Re-enter the correct password.

E043

Explanation: The fiscal memory is full.

User response: The fiscal unit requires service.

E044

Explanation: The J4 (CE) jumper is required to continue.User response: The fiscal unit requires service.

E045

Explanation: More than 199 repair actions have been performed on the fiscal unit.

User response: The fiscal unit requires service.


Chapter 4. System log descriptionsThese tables contain information about the Bx/Sxxx/Ennn entry in system messages. For additionalinformation, see System Log Descriptions in the IBM 4690 Store System: Messages Guide.

B2 - Terminal hardware errorsTable 2. B2 - Terminal Hardware ErrorsSource(s) Event System

MessageUniqueData

AlertNumber

Explanation

090 30 W332 See Note N/A An error occurred in the fiscal unit on power up.090 32 W332 See Note N/A A power line disturbance (PLD) error occurred during

command execution in the fiscal unit.090 33 W332 See Note N/A An error occurred while processing a fiscal command.090 34 W332 See Note N/A An error is detected while trying to write to the fiscal

memory.090 36 W332 See Note N/A A hardware error has occurred in the fiscal unit.090 37 W332 See Note N/A An incorrect password was entered when attempting to

access the fiscal unit.Note: Unique Data Format:DEVICE ID: xx COMMAND: xxxxPRINTER STATUS: xxxxxx FISCAL STATUS: xxxxxxRETURN CODE: xxxxxxxx

B3 - terminal eventsTable 3. B3 - Terminal EventsSource Event System

MessageUniqueData

AlertNumber

Explanation

090 043 W332 See Note N/A The fiscal unit memory is full.090 044 W332 See Note N/A The J4 (CE) jumper is required to continue.090 045 W332 See Note N/A More than 199 repair actions have been performed on the

fiscal unit.Note: Unique Data Format:DEVICE ID: xx COMMAND: xxxxPRINTER STATUS: xxxxxx FISCAL STATUS: xxxxxxRETURN CODE: xxxxxxxx


Chapter 5. Hardware service manual for input/output devicessupplementThis chapter supplements the IBM Store Systems: Hardware Service Manual for Point-of-Sale Input/OutputDevices.

CAUTION:For your safety, connect equipment requiring electrical power to a properly wired and groundedoutlet.

DANGERNever work on equipment or connect or disconnect signal cables during periods of lightningactivity.

Fiscal unit return codesFiscal return codes vary by country. Refer to the Retail Store Solutions Electronic Support Web site forspecific country return codes..1. Go to www.ibm.com/solutions/retail/store2. Select Support at the left on the main page of the web site3. Select Publications to access IBM Retail Store Solutions Electronic Support publications.

Start hereRun the following two tests sequentially. See the IBM Store Systems: Hardware Service Manual forPoint-of-Sale Input/Output Devices for details of the tests. The symptoms to troubleshoot the printerdepend on adhering to the tests.1. Run the printer offline test in the maintenance manual and troubleshoot any failure there.2. When the printer offline test runs correctly, continue with the printer test.

Note: If there is an error message while running the diagnostic, see Table 5 on page 48 or Table 4. Ifthe message is not in one of these tables, see the messages in the IBM Store Systems:Hardware Service Manual for Point-of-Sale Input/Output Devices.

Diagnostic and service diskettesThis section contains messages, return codes, and the system utility for the service, support or diagnosticdiskettes. See "Printer Repair" in the IBM Store Systems: Hardware Service Manual for Point-of-SaleInput/Outtput Devices for printer test procedures.

Fiscal printer messagesUse Table 4 to determine the cause of a diagnostic or service diskette message.Table 4. Diagnostic or Service Diskette Fiscal Printer MessagesPrinter Message Cause or Repair Action6338, 63B8 1. The fiscal processor card is failing.

2. Cable 7 is failing. Replace the cable.


Table 4. Diagnostic or Service Diskette Fiscal Printer Messages (continued)Printer Message Cause or Repair ActionT0051 Return Code /xxx xxx = the three digit Printer Message. Refer to the programming guide or return

code document for your printer model your countrys specific return codes. (Seehttp://www.ibm.com/solutions/retail/store. Select support, then select publications.)

T7151 The printer is notcommunicating with theterminal.

1. The fiscal processor card is failing.2. Cable 7 is failing. Replace the cable.

T7160 Fiscal unit failure The fiscal processor card is failing.

Fiscal System Utility 4694 Service Diskette, 4693 Reference / SupportDisketteThis utility is used to print the fiscal printer totals from the fiscal memory, to set the printer in fiscal mode,to set the number of displays and their addresses, to set the time and date, and to print a dump of theRAM and of the fiscal memory. See "Configuration, Tests, and Utilities" in the IBM 4693, 4694, 4695Point-of-Sale Terminals: Hardware Service Manual for more detail.

Running the utility1. From the Main Menu, select TEST MENU.2. From the Test Menu, select RUN POS DEVICE TESTS.3. From the Menu TEST-7 (this menu appears on some models of 4693 only), select RUN 4693 MOD

xxx TESTS.4. From the Device Test Menu, select FISCAL PRINTER UTILITIES.5. When the Menu UTILITY-4 is displayed, select one of the following:

v Print All Totalsv Print All Daily Totalsv Print All Totals by Datev Print All Daily Totals by Datev Print All Totals by Closure Numberv Print All Daily Totals by Closure Numberv Set Fiscal Modev Set Display Address as Configuredv Set Date and Timev Print RAM datav Print memory datav Quit

6. Follow the instructions on the display.

4690 operating systemThis section contains messages, return codes, the fiscal printer test, and system utility for the 4690operating system.

Fiscal printer messagesUse Table 5 to determine the cause of a 4690 operating system message.Table 5. 4690 Operating System Fiscal Printer MessagesPrinter Message Repair ActionT0050 Return Code8090xxxx

xxxx = the four digit Printer Message. Refer to the programming guide or return codedocument for your printer model your countrys specific return codes. (Seehttp://www.ibm.com/solutions/retail/store. Select support, then select publications.).


Table 5. 4690 Operating System Fiscal Printer Messages (continued)Printer Message Repair ActionT7151 The printer is notcommunicating with theterminal.

1. The fiscal processor card is failing.2. Cable 7 is failing. Replace the cable.

T7160 Fiscal unit failure The fiscal processor card is failing.W332 Fiscal unit problem See Wnnn messages on page 43.

Chapter 5. Hardware service manual for input/output devices supplement 49

Chapter 6. Parts listingHow to use the parts catalog. . . . . . . . . . . . . . . . . . . . 51Assembly 1: Covers . . . . . . . . . . . . . . . . . . . . . . . 54Assembly 2: Operator Switch and Button Assembly . . . . . . . . . . . 56Assembly 3: Base, Frame and Shock mounts (All models except KJ4) . . . . 58Assembly 4: Base, Frame and Shock mounts (Model KJ4) . . . . . . . . . 60Assembly 5: Document Insert Station (Only Models with DI Station) . . . . . 62Assembly 6: Thermal Printhead Assembly and Cover . . . . . . . . . . . 64Assembly 7: Printhead Transport and Ribbon Drive Assembly. . . . . . . . 66Assembly 8: Impact Printhead Assembly (Only Models with DI Station) . . . . 68Assembly 9: Document Insert Station Platen and Lever (Only Models with DI

Station) . . . . . . . . . . . . . . . . . . . . . . . . . . . 70Assembly 10: Document Insert Drive Shaft Assembly (Only Models with DI

Station) . . . . . . . . . . . . . . . . . . . . . . . . . . . 72Assembly 11: Document Insert Station Gears and Motor (Only Models with DI

Station) . . . . . . . . . . . . . . . . . . . . . . . . . . . 76Assembly 12: Customer Receipt Drive, Cutter, and Platen . . . . . . . . . 78Assembly 13: Fiscal Interface Assembly, Models KSx and KRx except for KR4

(RS-485 interface) . . . . . . . . . . . . . . . . . . . . . . . 82Assembly 14: Fiscal Interface Assembly, Model KR4 . . . . . . . . . . . 84Assembly 15: Printer, KR4/KN4 . . . . . . . . . . . . . . . . . . . 86Assembly 16: Fiscal Interface Assembly, Model KR4/KN4 . . . . . . . . . 88Assembly 17: Fiscal Interface Assembly, Models KCx and KDx (USB/RS-232

interface) . . . . . . . . . . . . . . . . . . . . . . . . . . 90Assembly 18: Fiscal Interface Assembly, Models KBx (USB interface) . . . . . 92Assembly 19: Fiscal Interface Assembly, Model KJ4 (USB/RS-232 interface) 94Assembly 20: Hardware Kits . . . . . . . . . . . . . . . . . . . . 96Assembly 21: Cable Assemblies, Filler Panel, Power Supply . . . . . . . . 98Assembly 22: Fiscal Interface Assembly, Models KFx and KGx (RS-232/USB

Interface). . . . . . . . . . . . . . . . . . . . . . . . . . 100

How to use the parts catalogThis parts listing contains reference drawings and a corresponding index for all field replaceable parts. Theindex provides the part number, the quantity required (units), and a description of the part.

Listed below is additional information about the parts assembly index.SIMILAR ASSEMBLIES

If two assemblies contain a majority of identical parts, they are broken down on the same list.Common parts are shown by one index number. Parts specific to one or the other of theassemblies are listed separately and identified by description.

AR (As Required) in the Units column indicates that the quantity is not the same for all machines.NP (Non-Procurable) in the Units column indicates that the part is non-procurable and that the

individual parts or the next higher assembly should be ordered.NR (Not Recommended) in the Units column indicates that the part is procurable, but not

recommended for field replacement, and that the next higher assembly should be ordered.R (Restricted) in the Units column indicates the part has a restricted availability.INDENTURE

The indenture is marked by a series of dots located before the parts description. The indentureindicates the relationship of a part to the next higher assembly.No Dot Main assembly


One Dot Detail parts of a main assemblyOne Dot Subassembly of the main assemblyTwo dots Detail part of a one-dot subassemblyTwo dots Subassembly of a one-dot subassemblyThree dots Detail part of a two-dot subassembly


Chapter 6. Parts listing 53

Assembly 1: Covers

10

9

7

6

4

1

2

8

3

5


AsmIndex

PartNumber Units Description

11 42H1136 1 v Cover, Customer Receipt Paper (Pearl White)1 10J1568 1 v Cover, Customer Receipt Paper (Iron Gray)2 42H1132 1 v Cover, Ribbon (Pearl White)2 10J1573 1 v Cover, Ribbon (Iron Gray)3 19R7598 1 v Button Shield (Greece only)4 45L2779 1 v Cover, Top (All Pearl White models except for KR4/KN4)4 39Y3513 1 v Cover, Top (Pearl White, Models KR4/KN4 only)4 54P1669 1 v Cover, Top (Iron Gray)4 65Y7386 1 v Cover, Top (Iron Gray, Model KJ4 only)5 65Y7382 2 v Pin, locking, top cover (Iron Gray, Model KJ4 only)6 42H1138 1 v Paper Guide, Customer Receipt (Thermal)7 42H1125 1 v Bucket, Paper, Customer Receipt8 40N4639 1 v Plastic Paper Guide (Backsplash)9 54P1727 1 v Bucket, Paper, Customer Receipt (replaces items 4 and 7)10 NP Frame

Assembly 1: (continued)


Assembly 2: Operator Switch and Button Assembly


AsmIndex


21 42H1139 2 v Button, Operator (2x)2 42H1135 1 v Switch assembly, Operator (for non-European Union countries only)

Includes Screw (assembly Index 2-3) and Insulator (assembly Index 2-4)2 40N5046 1 v Switch assembly, Operator

Includes Screw (assembly Index 2-3) and Insulator (assembly Index 2-4)3 NP v v Screw (see kit 42H1063)4 NP v v Insulator, Switch5 NP Frame6 54P1852 1 Switch Card Spacer (Replaces Items 3 and 4)



Assembly 3: Base, Frame and Shock mounts (All models except KJ4)


AsmIndex


31 NP Frame 42H1140 1 v Kit, Shock mounts (Includes assembly Index 3-2, 3-3, 3-4 and 3-5)2 NP v v Shock mount, front right3 NP v v Shock mount, front left4 NP v v Shock mount, rear (2)5 NP v v Support, Front6 02L0769 1 Shield7 30L6446 1 Card assembly, Main Logic (All models except KR4/KN4, for non-EU countries)7 40N4953 1 Card assembly, Main Logic (All models except KR4/KN4, for EU countries)7 39Y3512 1 Card assembly, Main Logic (Model KR4, pre-2010 security enhancement)7 40N4953 1 Card assembly, Main Logic (Model KN4, pre-2010 security enhancement)7 84Y3032 1 Card assembly, Main Logic (Models KR4/KN4, 2010 security enhancement)8 NP Cover, Base9 1 Fiscal interface assembly, see Assembly 13: Fiscal Interface Assembly, Models

KSx and KRx except for KR4 (RS-485 interface) on page 82 and Assembly 17:Fiscal Interface Assembly, Models KCx and KDx (USB/RS-232 interface) on page90 and Assembly 18: Fiscal Interface Assembly, Models KBx (USB interface) onpage 92.



Assembly 4: Base, Frame and Shock mounts (Model KJ4)

5

10

6

12

1

2

3

47

11

8

9


AsmIndex


4 42H1140 1 Kit, Shock mounts (Includes assembly Index 4-1, 4-2, 4-3, and 4-4)1 NP Shock mount, rear (2)2 NP Shock mount, front right3 NP Support, Front4 NP Shock mount, front left5 84Y3075 1 Connector card, main printer logic6 65Y7358 1 Connector card, fiscal logic7 39Y3512 1 Card assembly, Main Logic8 84Y3076 1 Cover, Base (Iron Gray)9 1 Fiscal interface assembly, see Assembly 19: Fiscal Interface Assembly, Model KJ4

(USB/RS-232 interface) on page 9410 65Y7359 1 Cable, ribbon11 65Y7350 1 Ground plate12 NP Frame



Assembly 5: Document Insert Station (Only Models with DI Station)


AsmIndex


51 NP Frame2 42H1133 NP DI Forms Entry, Upper3 42H1115 1 v Flipper Cover (Pearl White), Includes

Rollers (assembly Index 4-4) and roller shafts (assembly Index 4-5).See Assembly 9 for the DI Lower Forms Entry Cover for Model KR3

3 10J1588 1 v Flipper Cover (Iron Gray), IncludesRollers (assembly Index 4-4) and roller shafts (assembly Index 4-5).See Assembly 9 for the DI Lower Forms Entry Cover for Model KR3

4 NP v v Rollers (X4)5 NP v v Shaft, roller (X2)6 42H1116 1 v Cartridge assembly, Flipper (for non-European Union countries only)

Includes sample check (2x)6 40N5040 1 v Cartridge assembly, Flipper

Includes sample check (2x)7 54P1744 1 v Cable, Power Flipper



Assembly 6: Thermal Printhead Assembly and Cover


AsmIndex


61 42H1056 1 v Kit, Cables, Thermal PrintheadIncludes Both Cables, Cable Tie, and Spiral Wrap.

2 42H1137 1 v HingeIncludes assembly Index 5-4, 5-5, and 5-6.

3 30L6441 v Thermal Printhead Assembly, High Speed (for non-European Union countriesonly)

3 40N5061 v Thermal Printhead Assembly, High Speed3 42H1122 1 v Thermal Printhead Assembly

Includes assembly Index 5-4, 5-5, 5-6, 5-11, and additional non-illustrated parts.4 NP v v Spring, Thermal5 NP v v Spring, Latch Return6 54P1734 1 v v Latch, Platen7 42H1180 1 v Cover, Thermal Printhead

Includes Label.8 42H1129 1 v Drag Strip (for non-European Union countries only)

Includes E-clip8 40N5045 1 v Drag Strip

Includes E-clip9 42H1128 1 v Sensor, Thermal Paper (for non-European Union countries only)

Includes Screws and Mounting Bracket.9 40N5044 1 v Sensor, Thermal Paper

Includes Screws and Mounting Bracket.10 NP Frame11 42H1262 Thermal Printhead FRU11 08L1843 Thermal Printhead FRU, High Speed (for non-European Union countries only)11 40N4829 Thermal Printhead FRU, High Speed12 30L6442 Cable, Thermal, High Speed



Assembly 7: Printhead Transport and Ribbon Drive Assembly


AsmIndex


71 42H1107 1 v Bushing, Gap Adjust (2X)2 42H1106 1 v Shaft, Transport, Rear

Includes Gap Adjust Bushings (assembly Index 6-1)3 42H1044 1 v Shaft, Transport, Front (for non-European Union countries only)

Includes Screw (assembly Index 6-4)3 40N5017 1 v Shaft, Transport, Front

Includes Screw (assembly Index 6-4)4 NP v v Screw (see kit 42H1063)5 42H1110 1 v Belt, Timing6 42H1109 1 v Spring, Tensioner7 42H1108 1 v Tensioner assembly (for non-European Union countries only)

Includes Tension Spring (assembly Index 6-6)7 40N5036 1 v Tensioner assembly

Includes Tension Spring (assembly Index 6-6)8 42H1145 1 v Spacer, Printhead9 NP Frame10 42H1114 1 v Ribbon Drive assembly (for non-European Union countries only)10 40N5039 1 v Ribbon Drive assembly11 42H1045 1 v Motor, Transport (for non-European Union countries only)

Includes Screws (assembly Index 6-12)11 40N5018 1 v Motor, Transport

Includes Screws (assembly Index 6-12)12 1 v v Screws (2X)

See Hardware Kit, 42H1063, Miscellaneous Fasteners



Assembly 8: Impact Printhead Assembly (Only Models with DI Station)


AsmIndex


81 42H1047 1 v Guide, Ribbon (for non-European Union countries only)Includes Screws (assembly Index 7-2)

1 40N5020 1 v Guide, RibbonIncludes Screws (assembly Index 7-2)

2 NP v v Screws (2X)Part of Hardware Kit, 42H1063, Miscellaneous Fasteners.

3 42H1046 1 v Printhead assembly, Impact (for non-European Union countries only)Includes Printhead, Screw (assembly Index 7-4), Printhead Gap Gage

3 40N5019 1 v Printhead assembly, ImpactIncludes Printhead, Screw (assembly Index 7-4), Printhead Gap Gage

4 NP v v Screw (see kit 42H1063)5 42H1112 1 v Carriage assembly (for non-European Union countries only)5 40N5038 1 v Carriage assembly.6 42H1111 1 v Cable, Printhead7 42H1113 1 v Bearing, Carrier, Front8 42H1048 1 v Sensor, Home (for non-European Union countries only)

Includes Screw (assembly Index 7-9)8 40N5021 1 v Sensor, Home

Includes Screw (assembly Index 7-9)9 NP v v Screw

Also part of Hardware Kit, 42H1063, Miscellaneous Fasteners.10 NP Frame 42H1190 1 Printhead Gap Gage



Assembly 9: Document Insert Station Platen and Lever (Only Modelswith DI Station)


AsmIndex


9 42H1062 1 v Platen assembly, DI Station (for non-European Union countries only)Includes assembly Index 8-1, 8-2, 8-3, 8-4, and 8-5.

40N5028 1 v Platen assembly, DI StationIncludes assembly Index 8-1, 8-2, 8-3, 8-4, and 8-5.

1 NP v v E-Clips (2X) (part of 42H1063)2 NP v v Shaft, Platen3 NP v v Spring, Clip (2X) (part of 42H1144)4 NP v v Platen5 NP v v Spring, Platen (part of 42H1144) 42H1051 1 v Pressure Pad assembly.

Includes assembly Index 8-6, 8-7, and Sample Checks 42H1052 1 v DI Sensor assembly (for non-European Union countries only)

Includes assembly Index 8-6, 8-7, 8-8, 8-9, and Sample Checks 40N5023 1 v DI Sensor assembly

Includes assembly Index 8-6, 8-7, 8-8, 8-9, and Sample Checks6 NP v v Holder, Pressure Pad7 NP v v Pressure Pad8 NP v v Spring, Sensor (part of 42H1144)9 NP v v Sensor, DI Upper/Lower12 NP v v Wear Plate10 42H1121 1 v DI Lever assembly (for non-European Union countries only)

Includes Bushing, E-clip, DI Lever10 40N5043 1 v DI Lever assembly

Includes Bushing, E-clip, DI Lever11 NP Frame



Assembly 10: Document Insert Drive Shaft Assembly (Only Modelswith DI Station)


AsmIndex


101 NP Frame2 38H7504 1 v Read Head, MICR (Model KN4, KR4 Only) (for non-European Union countries

only)Includes Screw (assembly Index 9-3) and Sample Check (2x)

2 40N5004 1 v Read Head, MICR (Model KN4, KR4 Only)Includes Screw (assembly Index 9-3) and Sample Check (2x)

3 NP v v Screw (part of 42H1063) 42H1057 1 v DI Feedroller assembly. (Model KN4, KR4 Only) (for non-European Union

countries only)Includes assembly Index 9-4, 9-5, and 9-6.

40N5041 1 v DI Feedroller assembly. (Model KN4, KR4 Only)Includes assembly Index 9-4, 9-5, and 9-6.

4 NP v v DI Feedroller (Model KN4, KR4 Only)5 NP v v E-Clip (part of 42H1063)6 NP v v Bearing, Feed, Left 42H1119 1 v DI Feedroller assembly. (Model KR3 and KR5 Only) (for non-European Union

countries only)Includes assembly Index 9-7, 9-8, and 9-9.

40N5025 1 v DI Feedroller assembly. (Model KR3 and KR5 Only)Includes assembly Index 9-7, 9-8, and 9-9.

7 NP v v DI Feedroller (Model KR3 and KR5 Only)8 NP v v E-Clip (part of 42H1063)9 NP v v Bearing, Feed, Left10 42H1117 1 v Bail, (Model KN4, KR4 Only)10 42H1118 1 v Bail, (Model KR3 and KR5 Only) 42H1050 1 v Flipper assembly, DI lower Forms Entry (Model KR3, KR5, and KR4) (for

non-European Union countries only)Includes assembly Index 9-12, 9-13, 9-14, 9-15, 9-16, Drive Belt, Toggle Lever,

Toggle Spring, Roller Shaft, Roller Spring, Roller (2x), Lower Gate, Gate Spring,Upper Gate, Gate Shaft, Support Shaft, C-Clip (2x), Flipper Frame, Flipper DriveGear, Sample Check (2x)

40N5022 1 v Flipper assembly, DI lower Forms Entry (Model KR3, KR5, and KR4)Includes assembly Index 9-12, 9-13, 9-14, 9-15, 9-16, Drive Belt, Toggle Lever,

Toggle Spring, Roller Shaft, Roller Spring, Roller (2x), Lower Gate, Gate Spring,Upper Gate, Gate Shaft, Support Shaft, C-Clip (2x), Flipper Frame, Flipper DriveGear, Sample Check (2x)

12 NP v v Gear, Drive13 NP v v Shaft, Drive14 NP v v E-Clip (2x)

Part of Hardware Kit, 42H1063, Miscellaneous Fasteners.15 NP v v Clip, Toggle Actuator

(Also part of Hardware Kit, 42H1144, Miscellaneous Springs.)16 NP v v Flipper Sub. assembly. (Model KN4, KR4 Only) 42H1134 1 v DI Lower Forms Entry (Model KR3 and KR5 Only) (Pearl White) (for

non-European Union countries only)Includes assembly Index 9-17, 9-18, and 9-19.

40N5127 1 v DI Lower Forms Entry (Model KR3 and KR5 Only) (Pearl White)Includes assembly Index 9-17, 9-18, and 9-19.

40N5131 1 v DI Lower Forms Entry (Model KR3 and KR5 Only) (Iron Gray)Includes assembly Index 9-17, 9-18, and 9-19.

17 NP v v Shaft18 NP v v E-Clip (2x)

Part of Hardware Kit, 42H1063, Miscellaneous Fasteners.



AsmIndex


19 NP v v Frame, Lower Forms Entry (Model KR3 and KR5 Only) 73G2601 1 Sample Check (2x)



Assembly 11: Document Insert Station Gears and Motor (Only Modelswith DI Station)


AsmIndex


11 42H1053 1 v Kit, DI Gears (for non-European Union countries only)Includes assembly Index 10-1, 10-2, 10-3, 10-4, and 10-5

40N5024 1 v Kit, DI GearsIncludes assembly Index 10-1, 10-2, 10-3, 10-4, and 10-5

1 NP v v Gear,

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