464de x bw laser

319
X46x Series User's Guide September 2009 www.lexmark.com Machine type(s): 7014, 4569, 4570 Model(s): 431, 636, 63W, n01, n02, g01, g02, n11, n12, g11, g12, hn1, hn2, wh1, wh2 Downloaded from www.Manualslib.com manuals search engine

Upload: jesse-christensen

Post on 30-Sep-2015

214 views

Category:

Documents


1 download

DESCRIPTION

lexmark x464de user manual

TRANSCRIPT

  • X46x Series

    User's Guide

    September 2009 www.lexmark.com

    Machine type(s):

    7014, 4569, 4570Model(s):

    431, 636, 63W, n01, n02, g01, g02, n11, n12, g11, g12, hn1, hn2, wh1, wh2

    Downloaded from www.Manualslib.com manuals search engine

  • ContentsSafety information...........................................................................15

    Learning about the printer.............................................................17Thank you for choosing this printer!............................................................................................................................17

    Finding information about the printer........................................................................................................................17

    Printer configurations........................................................................................................................................................18

    Selecting a location for the printer...............................................................................................................................20

    Basic functions of the scanner........................................................................................................................................21

    Understanding the ADF and scanner glass................................................................................................................22

    Understanding the printer control panel...................................................................................................................23

    Understanding the home screen...................................................................................................................................24

    Using the touch-screen buttons....................................................................................................................................25

    Additional printer setup..................................................................29Installing internal options................................................................................................................................................29

    Available internal options............................................................................................................................................................ 29Accessing the system board to install internal options.................................................................................................... 30Installing a memory card ............................................................................................................................................................. 32Installing a flash memory or firmware card........................................................................................................................... 34Installing an Internal Solutions Port......................................................................................................................................... 36Installing a printer hard disk ....................................................................................................................................................... 43Installing a fax card ........................................................................................................................................................................ 47

    Installing hardware options.............................................................................................................................................50Installing a 250- or 550-sheet drawer...................................................................................................................................... 50

    Attaching cables..................................................................................................................................................................51

    Verifying printer setup.......................................................................................................................................................52Printing a menu settings page................................................................................................................................................... 52Printing a network setup page .................................................................................................................................................. 53

    Setting up the printer software......................................................................................................................................53Installing printer software ........................................................................................................................................................... 53Updating available options in the printer driver................................................................................................................. 54

    Setting up wireless printing.............................................................................................................................................55Follow these steps to set up your printer .............................................................................................................................. 55Information you will need to set up the printer on a wireless network...................................................................... 55Installing the printer on a wireless network (Windows) ................................................................................................... 56Installing the printer on a wireless network (Macintosh)................................................................................................. 59

    Installing the printer on a wired network...................................................................................................................63

    Contents

    2

    Downloaded from www.Manualslib.com manuals search engine

  • Changing port settings after installing a new network Internal Solutions Port...........................................65

    Setting up serial printing..................................................................................................................................................67

    Minimizing your printer's environmental impact.....................69Saving paper and toner.....................................................................................................................................................69

    Using recycled paper..................................................................................................................................................................... 69Conserving supplies....................................................................................................................................................................... 69

    Saving energy.......................................................................................................................................................................70Using Eco-Mode .............................................................................................................................................................................. 70Adjusting Power Saver.................................................................................................................................................................. 71Adjusting the brightness of the display ................................................................................................................................. 72Setting the standard exit bin light............................................................................................................................................ 72

    Recycling.................................................................................................................................................................................73Recycling Lexmark products....................................................................................................................................................... 73Recycling Lexmark packaging.................................................................................................................................................... 73Returning Lexmark cartridges for reuse or recycling......................................................................................................... 74

    Reducing printer noise......................................................................................................................................................74

    Loading paper and specialty media.............................................76Setting the Paper Size and Paper Type........................................................................................................................76

    Configuring Universal paper settings..........................................................................................................................76

    Avoiding jams.......................................................................................................................................................................77

    Loading trays.........................................................................................................................................................................77

    Using the multipurpose feeder......................................................................................................................................81

    Linking and unlinking trays.............................................................................................................................................86Linking trays...................................................................................................................................................................................... 86Unlinking trays................................................................................................................................................................................. 86Assigning a custom paper type name..................................................................................................................................... 87Changing a Custom Type name ....................................................................................................................................... 87

    Paper and specialty media guidelines.........................................89Paper guidelines..................................................................................................................................................................89

    Paper characteristics...................................................................................................................................................................... 89Unacceptable paper ...................................................................................................................................................................... 90Selecting paper................................................................................................................................................................................ 90Using recycled paper and other office papers ..................................................................................................................... 90Selecting preprinted forms and letterhead........................................................................................................................... 91Storing paper.................................................................................................................................................................................... 91

    Supported paper sizes, types, and weights...............................................................................................................92Paper sizes supported by the printer ...................................................................................................................................... 92Paper types and weights supported by the printer ........................................................................................................... 93

    Contents

    3

    Downloaded from www.Manualslib.com manuals search engine

  • Paper capacities............................................................................................................................................................................... 94

    Printing...............................................................................................95Printing a document..........................................................................................................................................................95

    Printing on both sides of the paper (duplexing)......................................................................................................95

    Printing on specialty media.............................................................................................................................................96Tips on using letterhead............................................................................................................................................................... 96Tips on using transparencies ...................................................................................................................................................... 96Tips on using envelopes............................................................................................................................................................... 96Tips on using labels........................................................................................................................................................................ 97Tips on using card stock............................................................................................................................................................... 97

    Printing confidential and other held jobs...................................................................................................................98Holding jobs in the printer .......................................................................................................................................................... 98Printing confidential and other held jobs from Windows ............................................................................................... 99Printing confidential and other held jobs from a Macintosh computer..................................................................... 99

    Printing from a flash drive..............................................................................................................................................100

    Printing information pages...........................................................................................................................................101Printing a font sample list ..........................................................................................................................................................101Printing a directory list................................................................................................................................................................101Printing the print quality test pages ......................................................................................................................................102

    Canceling a print job........................................................................................................................................................102Canceling a print job from the printer control panel ......................................................................................................102Canceling a print job from the computer ............................................................................................................................102

    Copying.............................................................................................104Making copies....................................................................................................................................................................104

    Making a quick copy....................................................................................................................................................................104Copying using the ADF...............................................................................................................................................................104Copying using the scanner glass ............................................................................................................................................105

    Copying photos.................................................................................................................................................................105

    Copying on specialty media..........................................................................................................................................105Making transparencies................................................................................................................................................................105Copying to letterhead.................................................................................................................................................................106

    Customizing copy settings............................................................................................................................................106Copying from one size to another..........................................................................................................................................106Making copies using paper from a selected tray ..............................................................................................................106Copying on both sides of the paper (duplexing) ..............................................................................................................107Reducing or enlarging copies ..................................................................................................................................................107Adjusting copy quality................................................................................................................................................................107Collating copies.............................................................................................................................................................................108Placing separator sheets between copies ...........................................................................................................................108Copying multiple pages onto a single sheet ......................................................................................................................109

    Contents

    4

    Downloaded from www.Manualslib.com manuals search engine

  • Creating a custom job (job build) ...........................................................................................................................................109

    Pausing the current print job to make copies........................................................................................................110

    Placing information on copies.....................................................................................................................................110Placing the date and time at the top of each page ..........................................................................................................110Placing an overlay message on each page..........................................................................................................................111

    Canceling a copy job........................................................................................................................................................111Canceling a copy job while the document is in the ADF ...............................................................................................111Canceling a copy job while copying pages using the scanner glass .........................................................................111Canceling a copy job while the pages are being printed ..............................................................................................111

    Understanding the copy screens and options.......................................................................................................112Copy from........................................................................................................................................................................................112Copy to .............................................................................................................................................................................................112Scale...................................................................................................................................................................................................112Darkness...........................................................................................................................................................................................112Content.............................................................................................................................................................................................112Sides (Duplex) ................................................................................................................................................................................113Collate...............................................................................................................................................................................................113Options .............................................................................................................................................................................................113

    Improving copy quality...................................................................................................................................................114

    E-mailing..........................................................................................115Getting ready to e-mail...................................................................................................................................................115

    Enabling the e-mail function ....................................................................................................................................................115Setting up the e-mail function.................................................................................................................................................116Configuring the e-mail settings...............................................................................................................................................116

    Creating an e-mail shortcut...........................................................................................................................................116Creating an e-mail shortcut using the Embedded Web Server ...................................................................................116Creating an e-mail shortcut using the touch screen........................................................................................................117

    E-mailing a document.....................................................................................................................................................117Sending an e-mail using the touch screen..........................................................................................................................117Sending an e-mail using a shortcut number ......................................................................................................................117Sending an e-mail using the address book .........................................................................................................................118

    Customizing e-mail settings.........................................................................................................................................118Adding e-mail subject and message information.............................................................................................................118Changing the output file type..................................................................................................................................................119

    Canceling an e-mail..........................................................................................................................................................119

    Understanding e-mail options.....................................................................................................................................119Original Size ....................................................................................................................................................................................119Sides (Duplex) ................................................................................................................................................................................119Orientation......................................................................................................................................................................................120Binding .............................................................................................................................................................................................120E-mail Subject ................................................................................................................................................................................120

    Contents

    5

    Downloaded from www.Manualslib.com manuals search engine

  • E-mail File Name............................................................................................................................................................................120E-mail Message ..............................................................................................................................................................................120Resolution........................................................................................................................................................................................120Send As .............................................................................................................................................................................................120Content.............................................................................................................................................................................................120Advanced Options........................................................................................................................................................................121

    Faxing...............................................................................................122Getting the printer ready to fax...................................................................................................................................122

    Setting up the printer to fax .....................................................................................................................................................122Choosing a fax connection........................................................................................................................................................122Connecting to an analog telephone line .............................................................................................................................123Connecting to a DSL service .....................................................................................................................................................124Connecting to a PBX or ISDN system.....................................................................................................................................124Connecting to a distinctive ring service ...............................................................................................................................125Connecting the printer and a telephone or answering machine to the same telephone line.........................125Connecting to an adapter for your country or region.....................................................................................................127Connecting to a computer with a modem..........................................................................................................................132Enabling the fax function...........................................................................................................................................................133Using the Embedded Web Server for fax setup.................................................................................................................134Setting the date and time..........................................................................................................................................................134Turning daylight saving time on or off .................................................................................................................................135

    Sending a fax......................................................................................................................................................................135Sending a fax using the printer control panel....................................................................................................................135Getting ready to send a fax using the computer ..............................................................................................................135Installing a PostScript driver .....................................................................................................................................................136Sending a fax using the computer .........................................................................................................................................137

    Creating shortcuts............................................................................................................................................................138Creating a fax destination shortcut using the Embedded Web Server.....................................................................138Creating a fax destination shortcut using the touch screen.........................................................................................138

    Using shortcuts and the address book......................................................................................................................139Using fax shortcuts.......................................................................................................................................................................139Using the address book..............................................................................................................................................................139

    Customizing fax settings................................................................................................................................................140Changing the fax resolution .....................................................................................................................................................140Making a fax lighter or darker ..................................................................................................................................................140Sending a fax at a scheduled time..........................................................................................................................................140Printing an incoming fax on both sides of the paper (duplexing)..............................................................................141Viewing a fax log...........................................................................................................................................................................141Blocking junk faxes.......................................................................................................................................................................141

    Canceling an outgoing fax.............................................................................................................................................142Canceling a fax while the original documents are still scanning ................................................................................142Canceling a fax after the original documents have been scanned to memory .....................................................142

    Contents

    6

    Downloaded from www.Manualslib.com manuals search engine

  • Understanding fax options............................................................................................................................................142Original Size ....................................................................................................................................................................................142Content.............................................................................................................................................................................................142Sides (Duplex) ................................................................................................................................................................................143Resolution........................................................................................................................................................................................143Darkness...........................................................................................................................................................................................143Advanced Options........................................................................................................................................................................143

    Improving fax quality.......................................................................................................................................................144

    Holding and forwarding faxes......................................................................................................................................144Holding faxes..................................................................................................................................................................................144Forwarding a fax ...........................................................................................................................................................................145

    Scanning to an FTP address.........................................................146Scanning to an FTP address..........................................................................................................................................146

    Scanning to an FTP address using the keypad ..................................................................................................................146Scanning to an FTP address using a shortcut number....................................................................................................146Scanning to an FTP address using the address book ......................................................................................................147

    Creating shortcuts............................................................................................................................................................147Creating an FTP shortcut using the Embedded Web Server.........................................................................................147Creating an FTP shortcut using the touch screen.............................................................................................................147

    Understanding FTP options..........................................................................................................................................148Original Size ....................................................................................................................................................................................148Sides (Duplex) ................................................................................................................................................................................148Orientation......................................................................................................................................................................................148Binding .............................................................................................................................................................................................148Resolution........................................................................................................................................................................................148Send As .............................................................................................................................................................................................148Content.............................................................................................................................................................................................149Advanced Options........................................................................................................................................................................149

    Improving FTP quality.....................................................................................................................................................150

    Scanning to a computer or flash drive......................................151Scanning to a computer.................................................................................................................................................151

    Understanding scan profile options..........................................................................................................................152Quick Setup.....................................................................................................................................................................................152Format Type....................................................................................................................................................................................152Compression...................................................................................................................................................................................152Default Content.............................................................................................................................................................................152Color ..................................................................................................................................................................................................153Original Size ....................................................................................................................................................................................153Orientation......................................................................................................................................................................................153Duplex...............................................................................................................................................................................................153

    Contents

    7

    Downloaded from www.Manualslib.com manuals search engine

  • JPEG Quality....................................................................................................................................................................................153Darkness...........................................................................................................................................................................................153Resolution........................................................................................................................................................................................153Advanced Imaging .......................................................................................................................................................................153

    Scanning to a flash drive................................................................................................................................................154

    Improving scan quality...................................................................................................................................................154

    Understanding printer menus.....................................................155Menus list.............................................................................................................................................................................155

    Paper menu.........................................................................................................................................................................156Default Source menu...................................................................................................................................................................156Paper Size/Type menu ................................................................................................................................................................156Configure MP menu.....................................................................................................................................................................159Substitute Size menu...................................................................................................................................................................159Paper Texture menu ....................................................................................................................................................................160Paper Weight menu.....................................................................................................................................................................161Paper Loading menu ...................................................................................................................................................................161Custom Types menu....................................................................................................................................................................163Custom Names menu..................................................................................................................................................................163Custom Scan Sizes menu ...........................................................................................................................................................163Universal Setup menu.................................................................................................................................................................164

    Reports menu.....................................................................................................................................................................165

    Network/Ports menu.......................................................................................................................................................166Active NIC menu............................................................................................................................................................................166Standard Network or Network menus .........................................................................................................................166SMTP Setup menu ........................................................................................................................................................................168Network Reports menu ..............................................................................................................................................................169Network Card menu.....................................................................................................................................................................169TCP/IP menu ...................................................................................................................................................................................170IPv6 menu........................................................................................................................................................................................171Wireless menu................................................................................................................................................................................171AppleTalk menu ............................................................................................................................................................................172NetWare menu...............................................................................................................................................................................172LexLink menu.................................................................................................................................................................................173Standard USB menu.....................................................................................................................................................................174Parallel menu.........................................................................................................................................................................175Serial menu ............................................................................................................................................................................177

    Security menu....................................................................................................................................................................180Miscellaneous menu....................................................................................................................................................................180Confidential Print menu.............................................................................................................................................................180Disk Wiping menu ........................................................................................................................................................................181Security Audit Log menu ...........................................................................................................................................................182Set Date/Time menu....................................................................................................................................................................183

    Contents

    8

    Downloaded from www.Manualslib.com manuals search engine

  • Settings menu....................................................................................................................................................................184General Settings menu ...............................................................................................................................................................184Copy Settings menu ....................................................................................................................................................................190Fax Settings menu........................................................................................................................................................................196E-mail Settings menu ..................................................................................................................................................................205FTP Settings menu........................................................................................................................................................................210Flash Drive menu ..........................................................................................................................................................................213Print Settings ..................................................................................................................................................................................218

    Help menu...........................................................................................................................................................................229

    Maintaining the printer.................................................................230Cleaning the exterior of the printer............................................................................................................................230

    Cleaning the scanner glass............................................................................................................................................230

    Cleaning the ADF separator rollers.............................................................................................................................231

    Adjusting scanner registration.....................................................................................................................................232

    Storing supplies.................................................................................................................................................................233

    Checking the status of supplies...................................................................................................................................234Checking the status of supplies from the printer control panel..................................................................................234Checking the status of supplies from a network computer ..........................................................................................234

    Ordering supplies..............................................................................................................................................................235Ordering toner cartridges..........................................................................................................................................................235Ordering a photoconductor kit ...............................................................................................................................................235Ordering ADF replacement parts............................................................................................................................................236

    Moving the printer to another location....................................................................................................................236

    Shipping the printer.........................................................................................................................................................237

    Administrative support.................................................................238Finding advanced networking and administrator information.......................................................................238

    Using the Embedded Web Server...............................................................................................................................238

    Checking the device status............................................................................................................................................238

    Setting up e-mail alerts...................................................................................................................................................238

    Viewing reports..................................................................................................................................................................239

    Restoring the factory default settings.......................................................................................................................239

    Clearing jams...................................................................................240Clearing jams......................................................................................................................................................................240

    Understanding jam messages and locations......................................................................................................................240200 and 201 paper jams .............................................................................................................................................................241202 paper jam ................................................................................................................................................................................243231 paper jam ................................................................................................................................................................................244

    Contents

    9

    Downloaded from www.Manualslib.com manuals search engine

  • 233 paper jam ................................................................................................................................................................................246234 paper jam ................................................................................................................................................................................246235 paper jam ................................................................................................................................................................................247240249 paper jams ....................................................................................................................................................................247250 paper jam ................................................................................................................................................................................248251 paper jam ................................................................................................................................................................................249290294 paper jams ....................................................................................................................................................................250

    Troubleshooting.............................................................................254Solving basic printer problems....................................................................................................................................254

    Printer control panel display is blank or displays only diamonds...................................................................254

    Indicator light blinks red................................................................................................................................................254Check the display for error messages....................................................................................................................................254Make sure the fax function is set up properly ....................................................................................................................254

    Understanding printer messages................................................................................................................................254Answering .......................................................................................................................................................................................254Change to ...................................................................................................................................................................255Check tray connection .......................................................................................................................................................255Close front door.............................................................................................................................................................................255Close door or insert cartridge...................................................................................................................................................255Connect bps............................................................................................................................................................................255Disk corrupted ...............................................................................................................................................................................256Disk Full - Scan Job Canceled ...................................................................................................................................................256Fax failed..........................................................................................................................................................................................256Fax memory full.............................................................................................................................................................................256Fax partition inoperative. Contact system administrator. .............................................................................................256Fax server 'To Format' not set up. Contact system administrator...............................................................................256Fax Station Name not set up ....................................................................................................................................................256Fax Station Number not set up................................................................................................................................................256Insert Tray ...............................................................................................................................................................................257Install Tray ...............................................................................................................................................................................257Invalid PIN........................................................................................................................................................................................257Load with ....................................................................................................................................................................257Load manual feeder with ..................................................................................................................................................257Memory full, cannot print faxes...............................................................................................................................................258Network/Network ................................................................................................................................................................258No analog phone line connected to modem, fax is disabled. ......................................................................................258No answer........................................................................................................................................................................................258No dial tone.....................................................................................................................................................................................258Paper Change: Load Tray .......................................................................................................................258Queued for sending.....................................................................................................................................................................258Remove originals from the scanner ADF..............................................................................................................................258Remove packaging material, check ..............................................................................................................................258Remove paper from standard output bin............................................................................................................................258

    Contents

    10

    Downloaded from www.Manualslib.com manuals search engine

  • Replace if restarting job.....................................................................................................................................................259Restore Held Jobs? .......................................................................................................................................................................259Scan Document Too Long .........................................................................................................................................................259Scanner ADF Cover Open ..........................................................................................................................................................259Securely clearing disk space .....................................................................................................................................................259Serial .........................................................................................................................................................................................259Set clock ...........................................................................................................................................................................................259SMTP server not set up. Contact system administrator. .................................................................................................259Some held jobs were not restored .........................................................................................................................................260System busy, preparing resources for job. ..........................................................................................................................260System busy, preparing resources for job. Deleting held job(s)..................................................................................260Unsupported disk .........................................................................................................................................................................260Unsupported USB device, please remove ...........................................................................................................................260Unsupported USB hub, please remove.................................................................................................................................260USB/USB ..................................................................................................................................................................................26030 Invalid refill, change toner cartridge................................................................................................................................26031 Replace defective cartridge ................................................................................................................................................26032 Cartridge part number unsupported by device ..........................................................................................................26034 Short paper ...............................................................................................................................................................................26035 Insufficient memory to support Resource Save feature ...........................................................................................26137 Insufficient memory to collate job ...................................................................................................................................26137 Insufficient memory, some Held Jobs were deleted..................................................................................................26137 Insufficient memory, some held jobs will not be restored ......................................................................................26138 Memory full ...............................................................................................................................................................................26139 Complex page, some data may not have printed.......................................................................................................26150 PPDS font error ........................................................................................................................................................................26251 Defective flash detected ......................................................................................................................................................26252 Not enough free space in flash memory for resources .............................................................................................26253 Unformatted flash detected ...............................................................................................................................................26254 Network software error................................................................................................................................................26254 Serial option error..........................................................................................................................................................26254 Standard network software error......................................................................................................................................26355 Unsupported option in slot ........................................................................................................................................26356 Parallel port disabled....................................................................................................................................................26356 Serial port disabled .......................................................................................................................................................26356 Standard parallel port disabled .........................................................................................................................................26356 Standard USB port disabled................................................................................................................................................26456 USB port disabled ..........................................................................................................................................................26457 Configuration change, held jobs were not restored..................................................................................................26458 Too many trays attached .....................................................................................................................................................26458 Too many flash options installed ......................................................................................................................................26459 Incompatible tray ..........................................................................................................................................................26561 Remove defective disk ..........................................................................................................................................................26562 Disk full .......................................................................................................................................................................................26563 Unformatted disk....................................................................................................................................................................265

    Contents

    11

    Downloaded from www.Manualslib.com manuals search engine

  • 80 Routine maintenance needed ...........................................................................................................................................26584 Replace PC Kit...........................................................................................................................................................................26584 PC Kit life warning...................................................................................................................................................................26588 Cartridge low............................................................................................................................................................................26588.yy Cartridge nearly low.........................................................................................................................................................26688.yy Replace cartridge ..............................................................................................................................................................266200282.yy paper jam.................................................................................................................................................................266290-295.yy scanner jam..............................................................................................................................................................266293 Replace all originals if restarting job. ............................................................................................................................266293.02 Flatbed Cover Open ......................................................................................................................................................266294 ADF Jam...................................................................................................................................................................................267840.01 Scanner Disabled............................................................................................................................................................267841-846 Scanner Service Error .................................................................................................................................................267900999 Service ....................................................................................................................................................2671565 Emulation error, load emulation option....................................................................................................................267

    Solving printing problems.............................................................................................................................................268Multiple-language PDFs do not print....................................................................................................................................268Error message about reading USB drive appears..............................................................................................................268Jobs do not print...........................................................................................................................................................................268Confidential and other held jobs do not print ...................................................................................................................269Job takes longer than expected to print ..............................................................................................................................269Job prints from the wrong tray or on the wrong paper .................................................................................................270Incorrect characters print...........................................................................................................................................................270Tray linking does not work........................................................................................................................................................270Large jobs do not collate ...........................................................................................................................................................270Unexpected page breaks occur...............................................................................................................................................271

    Solving copy problems...................................................................................................................................................271Copier does not respond ...........................................................................................................................................................271Scanner unit does not close......................................................................................................................................................271Poor copy quality ..........................................................................................................................................................................272Partial document or photo copies..........................................................................................................................................273

    Solving scanner problems.............................................................................................................................................273Checking an unresponsive scanner .......................................................................................................................................273Scan was not successful .............................................................................................................................................................274Scanning takes too long or freezes the computer............................................................................................................274Poor scanned image quality .....................................................................................................................................................274Partial document or photo scans............................................................................................................................................275Cannot scan from a computer .................................................................................................................................................275

    Solving fax problems.......................................................................................................................................................275Caller ID is not shown..................................................................................................................................................................275Cannot send or receive a fax.....................................................................................................................................................276Can send but not receive faxes................................................................................................................................................277Can receive but not send faxes................................................................................................................................................278Received fax has poor print quality........................................................................................................................................278

    Contents

    12

    Downloaded from www.Manualslib.com manuals search engine

  • Solving option problems................................................................................................................................................279Option does not operate correctly or quits after it is installed ....................................................................................279Drawers.............................................................................................................................................................................................280Flash memory card.......................................................................................................................................................................280Hard disk with adapter................................................................................................................................................................280Internal Solutions Port ................................................................................................................................................................280Memory card ..................................................................................................................................................................................280

    Solving paper feed problems.......................................................................................................................................281Paper frequently jams .................................................................................................................................................................281Paper trays.......................................................................................................................................................................................281Paper jam message remains after jam is cleared ..............................................................................................................282Page that jammed does not reprint after you clear the jam.........................................................................................282

    Solving print quality problems....................................................................................................................................282Isolating print quality problems..............................................................................................................................................282Blank pages.....................................................................................................................................................................................283Characters have jagged or uneven edges ...........................................................................................................................283Clipped images..............................................................................................................................................................................284Ghost images..................................................................................................................................................................................284Gray background ..........................................................................................................................................................................284Incorrect margins..........................................................................................................................................................................285Paper curl .........................................................................................................................................................................................285Print irregularities .........................................................................................................................................................................286Skewed print...................................................................................................................................................................................286Solid black or white streaks.......................................................................................................................................................287Print is too light .............................................................................................................................................................................287Print is too dark..............................................................................................................................................................................288Streaked vertical lines .................................................................................................................................................................289Toner fog or background shading appears on the page ...............................................................................................290Toner rubs off .................................................................................................................................................................................290Toner specks...................................................................................................................................................................................291Transparency print quality is poor..........................................................................................................................................291

    Embedded Web Server does not open.....................................................................................................................291Check the network connections .............................................................................................................................................291Check the network settings ......................................................................................................................................................292

    Contacting Customer Support.....................................................................................................................................292

    Notices..............................................................................................293Product information.........................................................................................................................................................293

    Edition notice.....................................................................................................................................................................293

    Power consumption.........................................................................................................................................................297

    Index.................................................................................................312

    Contents

    13

    Downloaded from www.Manualslib.com manuals search engine

  • 14

    Downloaded from www.Manualslib.com manuals search engine

  • Safety informationCAUTIONPOTENTIAL INJURY: See the enclosed Safety Sheet before making any cable or electricalconnection.

    Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible.

    Do not place or use this product near water or wet locations.

    CAUTIONSHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up this productor make any electrical or cabling connections, such as the fax feature, power cord, or telephone, during a lightningstorm.

    Refer service or repairs, other than those described in the user documentation, to a professional service person.

    CAUTIONPOTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance ofprocedures other than those specified herein may result in hazardous radiation exposure.

    This product uses a printing process that heats the print media, and the heat may cause the media to release emissions.You must understand the section in your operating instructions that discusses the guidelines for selecting print mediato avoid the possibility of harmful emissions.

    Use care when you replace a lithium battery.

    CAUTIONPOTENTIAL INJURY: There is a danger of explosion if a lithium battery is incorrectly replaced.Replace it only with the same or an equivalent type of lithium battery. Do not recharge, disassemble, or incineratea lithium battery. Discard used batteries according to the manufacturer's instructions and local regulations.

    CAUTIONHOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hotcomponent, allow the surface to cool before touching.

    CAUTIONPOTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or moretrained personnel to move it safely.

    CAUTIONPOTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid personal injuryor printer damage:

    Turn the printer off using the power switch, and then unplug the power cord from the wall outlet.

    Disconnect all cords and cables from the printer before moving it.

    Lift the printer off the optional drawer, and set it aside instead of trying to lift the drawer and printer at the sametime.

    Note: Use the handholds located on both sides of the printer to lift it off the optional drawer.

    Use only the power cord provided with this product or the manufacturer's authorized replacement.

    Use only the telecommunications (RJ-11) cord provided with this product or a 26 AWG or larger replacement whenconnecting this product to the public switched telephone network.

    CAUTIONSHOCK HAZARD: If you are accessing the system board or installing optional hardware or memorydevices sometime after setting up the printer, then turn the printer off, and unplug the power cord from thewall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,and unplug any cables going into the printer.

    CAUTIONSHOCK HAZARD: Make sure that all external connections (such as Ethernet and telephone systemconnections)