4th unpan training workshop aspa presentation september 23, 2003 e-information management: aspa’s...

4th UNPAN Training Workshop4th UNPAN Training WorkshopASPA PresentationASPA PresentationSeptember 23, 2003September 23, 2003

E-Information Management: E-Information Management: ASPA’s ExperienceASPA’s Experience

Erik BergrudErik BergrudSenior DirectorSenior Director

American Society for Public American Society for Public AdministrationAdministration


ASPA and UNPAN: A Brief ASPA and UNPAN: A Brief HistoryHistory


ASPA and UNPAN: A Brief ASPA and UNPAN: A Brief HistoryHistory ASPA was selected as an UNPAN ASPA was selected as an UNPAN

North American Online Regional North American Online Regional Center (ORC) in 2001.Center (ORC) in 2001.

ASPA is a membership association, ASPA is a membership association, and this affects what it contributes to and this affects what it contributes to UNPAN.UNPAN.


ASPA and UNPAN: A Brief ASPA and UNPAN: A Brief HistoryHistory In 2001, the United Nations Division for In 2001, the United Nations Division for

Public Administration and Development Public Administration and Development Management (DPADM) contracted with Management (DPADM) contracted with ASPA to undertake a research study ASPA to undertake a research study analyzing the approach, progress and analyzing the approach, progress and commitment to e-government on the part of commitment to e-government on the part of the 190 UN Member States.the 190 UN Member States.


ASPA and UNPAN: A Brief ASPA and UNPAN: A Brief HistoryHistory An ASPA contract employee conducted the An ASPA contract employee conducted the

survey and wrote the final report, survey and wrote the final report, “Benchmarking E-government: A Global “Benchmarking E-government: A Global Perspective -- Assessing the Progress of Perspective -- Assessing the Progress of the UN Member States,” which was the UN Member States,” which was distributed widely and made available via distributed widely and made available via the UNPAN web site. the UNPAN web site.


ASPA and UNPAN: A Brief ASPA and UNPAN: A Brief HistoryHistory

ASPA also produced a strategic report for ASPA also produced a strategic report for DPADM which analyzed the Division’s DPADM which analyzed the Division’s capacity to assist UN member states in the capacity to assist UN member states in the area of e-government and made area of e-government and made recommendations on knowledge recommendations on knowledge management programs, technical management programs, technical assistance projects and further research assistance projects and further research areas where DPADM could best assist areas where DPADM could best assist member states. member states.


ASPA and UNPAN: A Brief ASPA and UNPAN: A Brief HistoryHistory As a follow-up to the 2001 survey, the As a follow-up to the 2001 survey, the

UN has engaged ASPA in a research UN has engaged ASPA in a research project to evaluate city web sites project to evaluate city web sites throughout the world.throughout the world.


Linking Web SitesLinking Web Sites


Linking Web SitesLinking Web Sites

ASPA’s involvement as an ORC not ASPA’s involvement as an ORC not only requires us to make available US only requires us to make available US public administration information to the public administration information to the worldwide community but also enables worldwide community but also enables us to showcase our publications and us to showcase our publications and conferences to the world.conferences to the world.


Promoting UNPAN within Promoting UNPAN within ASPAASPA


Promoting UNPAN within Promoting UNPAN within ASPAASPA Two electronic newsletters, Two electronic newsletters, ASPAnet ASPAnet

This WeekThis Week and and ASPA International,ASPA International, contain links to recent additions to the contain links to recent additions to the UNPAN web site.UNPAN web site.

The International category of our web The International category of our web site includes an UNPAN description site includes an UNPAN description and a link to the UNPAN web site.and a link to the UNPAN web site.


Promoting UNPAN within Promoting UNPAN within ASPAASPA ASPA has also sponsored UNPAN ASPA has also sponsored UNPAN

presentations and/or meetings during presentations and/or meetings during its 2001, 2002 and 2003 National its 2001, 2002 and 2003 National Conferences.Conferences.


ASPA’s Contributions to ASPA’s Contributions to UNPAN by Content TypeUNPAN by Content Type


ASPA’s Contributions to ASPA’s Contributions to UNPAN by Content Type UNPAN by Content Type SerialsSerials Analytical ReportsAnalytical Reports Case StudiesCase Studies Conference Programs and DocumentsConference Programs and Documents


SerialsSerials

Definition: Periodicals published by Definition: Periodicals published by UNPAN and its online centers.UNPAN and its online centers.

These can include journals, These can include journals, newsletters, bulletins, occasional newsletters, bulletins, occasional papers and related documents.papers and related documents.


ASPA’s SerialsASPA’s Serials

ASPA has posted several of its ASPA has posted several of its electronic newsletters on the UNPAN electronic newsletters on the UNPAN web site.web site.

ASPA has also provided links to ASPA has also provided links to publications available on its web site publications available on its web site (e.g., its monthly newspaper, (e.g., its monthly newspaper, PA PA TIMESTIMES).).


ExamplesExamples

ASPAnet This WeekASPAnet This Week ASPA Monthly UpdateASPA Monthly Update ASPA InternationalASPA International Performance Management CAPtionsPerformance Management CAPtions


Analytical ReportsAnalytical Reports

Definition: A written document describing Definition: A written document describing the findings of some individual or group. An the findings of some individual or group. An analytical report often presents a solution to analytical report often presents a solution to a problem.a problem.

Many of the analytical reports submitted by Many of the analytical reports submitted by ASPA were written by its members and staff ASPA were written by its members and staff at the beginning of its 2002 strategic at the beginning of its 2002 strategic planning process.planning process.


Case StudiesCase Studies

Definition: The collection and presentation Definition: The collection and presentation of detailed information about a particular of detailed information about a particular participant, group, or organization, participant, group, or organization, frequently including the accounts of subjects frequently including the accounts of subjects themselves.themselves.

Case studies are useful for encouraging Case studies are useful for encouraging discussion about best practices and discussion about best practices and problem-solving strategies.problem-solving strategies.


Case StudiesCase Studies

Most of the case studies posted by ASPA Most of the case studies posted by ASPA were developed by the Balanced Scorecard were developed by the Balanced Scorecard Interest Group, which convenes U.S. federal Interest Group, which convenes U.S. federal government agencies interested in government agencies interested in performance managementperformance management

ASPA has also provided links to abstracts of ASPA has also provided links to abstracts of governmental case studies available on its governmental case studies available on its web site.web site.


Analytical Reports vs. Case Analytical Reports vs. Case StudiesStudies Case studies are focused on a specific Case studies are focused on a specific

organization/program and tell the story of that organization/program and tell the story of that organization/program, possibly with an issue focus organization/program, possibly with an issue focus such as performance measurement.such as performance measurement.

Analytical reports are a broader category that could Analytical reports are a broader category that could include case studies. Analytical reports are usually include case studies. Analytical reports are usually issue-focused and may use examples from several issue-focused and may use examples from several organizations/programs.organizations/programs.


Conference Programs and Conference Programs and DocumentsDocuments ASPA has posted programs and ASPA has posted programs and

documents related to its national and documents related to its national and sub-national conferencessub-national conferences

In certain cases, ASPA has employed In certain cases, ASPA has employed the UNPAN Document Management the UNPAN Document Management System to post conference papers.System to post conference papers.


ExampleExample

14th Association for Budgeting and Financial Management 14th Association for Budgeting and Financial Management Conference (10-12 October 2002, Kansas City, MO, USA)Conference (10-12 October 2002, Kansas City, MO, USA)

9/11 and A New Epoch in The National Budget? (James L. True)9/11 and A New Epoch in The National Budget? (James L. True) Citizen Participation: Looks Good on Paper but Hard To Do in Practice (Aimee Franklin aCitizen Participation: Looks Good on Paper but Hard To Do in Practice (Aimee Franklin a

nd Carol Ebdon)nd Carol Ebdon) Evolving Performance Measurement in Local Governments (Julia Melkers)Evolving Performance Measurement in Local Governments (Julia Melkers) Performance Measurement in State Economic Development Agencies (Julia Melkers anPerformance Measurement in State Economic Development Agencies (Julia Melkers an

d Laura Malone)d Laura Malone) Performance Measurement Utility in Public Budgeting (Katherine Willoughby)Performance Measurement Utility in Public Budgeting (Katherine Willoughby) The Potential of Gender Budgeting: Has its Day Come? (John Bartle and Marilyn Rubin) The Potential of Gender Budgeting: Has its Day Come? (John Bartle and Marilyn Rubin) Private Finance Initiative-The Theory behind the Practice (James Edwin Kee and John FPrivate Finance Initiative-The Theory behind the Practice (James Edwin Kee and John F

orrer)orrer)

The Shifting Pattern of Government Support: Welfare Reform, Food Stamps and Food The Shifting Pattern of Government Support: Welfare Reform, Food Stamps and Food Bank Usage in North Carolina (Maureen Berner and Kelley O'Brien)Bank Usage in North Carolina (Maureen Berner and Kelley O'Brien)

Special Districts, Authorities, Corporations, and the Bond Market (Wes Clarke and Special Districts, Authorities, Corporations, and the Bond Market (Wes Clarke and Robert J. Eger III)Robert J. Eger III)


The Year AheadThe Year Ahead


The Year AheadThe Year Ahead

ASPA has begun a major web ASPA has begun a major web redesign effort that will conclude in redesign effort that will conclude in June 2004.June 2004.

ASPA will make available many of its ASPA will make available many of its new online resources to the worldwide new online resources to the worldwide public administration community via public administration community via the UNPAN web site.the UNPAN web site.

4th unpan training workshop aspa presentation september 23, 2003 e-information management: aspa’s...

Documents

brief history aspa

aspa contract employee

unpan web site

member states

brief history slide

benchmarking egovernment

public administration

area of e