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SYSTEM OF TOURISM INDICATORS FOR THE SUSTAINABLE MANAGEMENT OF DESTINATIONS IN THE PROVINCE OF BARCELONA F. López-Palomeque (PhD), A. Torres-Delgado, (PhD) X. Font, D. Serrano Alba Caballé i Rivera, PhD in Geography Technical Office of Tourism Council of Barcelona 1th of July, Gasteiz En colaboració de:

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SYSTEM OF TOURISM INDICATORS FOR THE SUSTAINABLE MANAGEMENT

OF DESTINATIONS IN THE PROVINCE OF BARCELONA

F. López-Palomeque (PhD), A. Torres-Delgado, (PhD) X. Font, D. Serrano

Alba Caballé i Rivera, PhD in GeographyTechnical Office of Tourism Council of Barcelona

1th of July, Gasteiz

En col·laboració de:

Summary

1. Why create a System of Tourism Indicators for Sustainable Destinations in Barcelona Province?

2. Who has designed and implemented the System of Tourism Indicators for Sustainable Destinations in Barcelona Province?

3. What is the System of Tourism Indicators for Sustainable Destinations in Barcelona Province?

4. Phases of implementation5. Main output: regional and local reports6. Main results7. Future challenges

Objectives of the Project:

1. Contribute to the analysis of tourism destinations, and therefore, to the planning decision making both at regional and local level

2. Encourage local governments and private sector to implement planning and managing that takes into account sustainable and responsible issues, besides economic ones.

3. Improve the sustainable management of tourist destinations by provinding a useful and easy-to-use tool

4. Create a System of Tourism Indicators that is suitable and feasible to implement at Barcelona Province region, so it would be possible ensure continuity

1. Why create a System of Tourism Indicators for sustainable destinations in Barcelona Province?

2. Who has designed and implemented the System of Tourism Indicators for Sustainable Management?

Academic & Institutional Framework and Support

• The project is the result of an agreement between Barcelona Province Regional Governement (Diputació de Barcelona) and Barcelona University (Territorial Analysis and Regional Development Research Group ANTERRIT)

• Support of University School of Hotel Management and Tourism CETT-UB

• External suport for data collection

Analysis and Training Unit

Technical Office of Tourism

Local Tourism Development Unit

Tourism Council of Barcelona

Promotion Tourist Office

3. What is the System of Tourism Indicators for Sustainable Destinations in Barcelona Province?

Tools of the System of Tourism Indicators for Sustainable destinations (STI)

1. Data Base of Tourism Indicators at local and regional level. Includes indicators related with environment, society, economics and managing of the destination (40 indicators)

2. Index of Tourism Sustainability (ITS). Agregate index based on Data Base of Tourism Indicators (12 indicators)

3. European System of Tourism Indicators (ETIS) (27 basic indicators) (+1 indicator)

• Set of simple indicators (12) comprising dimensions of sustainability, economic sectors, social and cultural issues.

• Provides an holistic and integrated interpretation of the selected indicators, both at municipality and comarca level

Indicator A1

Indicaror An

Indicator B1

Indicator Bn

Indicator C1

Indicator Cn

Tourism Sustainable Index (ISOST)

Socioculturalsubindex

Economicsubindex

Environmental subindex

3.1 Index orf Tourism Sustainability (ITS)

27 (+1) basic indicators that inform on:

oDestination management (4 indicators)

o Economic value (7 + 1 indicators)

o Social and cultural impact (5 indicators)

o Environmental impact (11 indicators)

3.2 European Tourism Indicators System (ETIS)

3.3 Area of implementation of the System of Tourism Indicators

Phase I.- Definition of conceptual framework

Phase II.- Selection of indicators and collecting data

Phase III.- Quantitative and Qualitative data processin and analysis

Phae IV.- Specific tools implementation

Phase V.- Analysis of the results and proposal of further actions

Phase I.II Consolidate methology, update data base, use of the results on local and regional planning

4. Phases of implementation

Ranking: compare to improveReports: Information that enables stakeholders to measure and

control their process of sustainable management

5. Main output: local and regional reports

Relationship between sustainability and managing models, and other elements that may influence

6. Main Results (project phase)

Sustainable Tourism Index European Tourism Indicators System

Strong relationship between sustainability and different managing models

Some of Tourist Destinations that are most committed with sustainability are among the worst ranked

Good level (quantitative and qualitative) of destination management and implementation of tourism policies from a sustainable point of view

Different level of accessibility and implementation of sustainable issues among tourist resources, tourist infrastructures and tourist destinations

• Validate STI methology. Consolidate STI as a tool for analysis and planning decision making. Solve problems on collecting and analysing data, in ordre to give to tourist destinations a more accurate information on their managing model from a sustainable point of view

• From a sample of 35 destinations to the whole set of tourist destinations in Barcelona and Catalonia. Finding the political and financial suport.

• From Project to Tool: the challenge of continuity. Finding the financial and technical suport that will allow upadting data base and use it as tool for Planning

7. Future challenges