5 ESSENTIAL SKILLS FOR NEW LEADERS AND FRONTLINE MANAGERS

Living In Harmony Works - Use for coaching purposes only - Do not distribute.

IT ALL STARTS WITH YOU

Living In Harmony Works - Use for coaching purposes only - Do not distribute.

NEW MANAGERS

• SUCCESS DELUSION OCCURS WHEN THE

BEHAVIORS THAT LED TO A SUCCESSFUL

PROMOTION END UP PREVENTING SUCCESS

IN THE NEW POSITION.

• LET GO OF THE BEHAVIORS AND MINDSET OF

A SPECIALIST.

• EMBRACE A NEW AND UNFAMILIAR SET OF

CHALLENGES AS A LEADER

Living In Harmony Works - Use for coaching purposes only - Do not distribute.

5 ESSENTIAL SKILLS

1. DELEGATION

2. INTEREST AND CARING

3. KNOWING YOUR TEAM

4. COACHING

5. RECOGNITION

Living In Harmony Works - Use for coaching purposes only - Do not distribute.

DELEGATION

THE DELEGATION PROCESS OR SOME

CALL IT DEPUTIZING ALLOW YOU TO :

• DISTRIBUTE THE WORKLOAD

• AND GIVES EMPLOYEES

• CLEAR AND DEFINED GOALS

• SENSE OF ACCOUNTABILITY

Living In Harmony Works - Use for coaching purposes only - Do not distribute.

INTEREST

• TAKE A GENUINE INTEREST IN WHAT

MOTIVES YOUR EMPLOYEE

• COMMUNICATE OPENLY

• DETERMINE REWARDS AND

ENCOURAGE

• DEVELOPMENT (PERSONAL &

PROFESSIONAL)

Living In Harmony Works - Use for coaching purposes only - Do not distribute.

KNOW YOUR TEAM

INDIVIDUAL CONTRIBUTORS WORKING

TOGETHER

Living In Harmony Works - Use for coaching purposes only - Do not distribute.

COACHING

• BEGIN WITH PRAISE AND HONEST

APPRECIATION

• CALL ATTENTION TO PEOPLE’S MISTAKES

INDIRECTLY

• TALK ABOUT YOUR OWN MISTAKES

BEFORE CRITICIZING

• ANOTHER PERSON

• ASK QUESTIONS INSTEAD OF GIVING

DIRECT ORDERS

• PRAISE THE SLIGHTEST IMPROVEMENTS

AND PRAISE EVERY IMPROVEMENT.

Living In Harmony Works - Use for coaching purposes only - Do not distribute.

MORE ON COACHING

• GIVE THE OTHER PERSON A FINE REPUTATION TO LIVE UP TO

• USE ENCOURAGEMENT INSTEAD OF CRITICISM

• MAKE THE FAULT SEEM EASY TO CORRECT

• MAKE THE OTHER PERSON HAPPY ABOUT DOING THE THING

• YOU SUGGEST

• EMBRACE TECHNOLOGY TO MAKE COACHING SESSIONS

Living In Harmony Works - Use for coaching purposes only - Do not distribute.

RECOGNITION

KEY TO ENERGIZING AND EMPOWERING

EMPLOYEES

• IN HARMONY WITH EMPLOYEE'S

PERSONALITY

• GENUINE & SPECIFIC

• BE SPONTANEOUS

• REWARDS MATCHES THE

ACHIEVEMENT

Living In Harmony Works - Use for coaching purposes only - Do not distribute.

This Photo by Unknown Author is licensed under CC BY-SA-NC

SUMMARY

1. DELEGATION

2. INTEREST AND CARING

3. KNOWING YOUR TEAM

4. COACHING

5. RECOGNITION

Living In Harmony Works - Use for coaching purposes only - Do not distribute.