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© 2019 TM Forum | 1
Digital Business Marketplace Phase 2 September 2019
• John Reynolds, CEO Agile Fractal Grid
• Rakesh Dodeja, Principal Engineer at Intel
• Dr Ramesh Nagarajan, Digital Transformation Executive Accenture
• Robin Harwani, Global Telecom Partner Solution Architecture Lead AWS
“Enabling Vertical Industry Smart Product Managers”
© 2018 TM Forum | 2
TM Forum’s collaboration framework provides a vehicle for CSP’s, vendors, suppliers and other 3rd parties to rapidly deliver new AND digital outcomes
Champions:
Participants:
USA
Digital Business Marketplace – Phase 2: “Enabling vertical industry Smart Product Managers”Digital Transformation World, Dallas 23-24th Sep https://www.tmforum.org/catalysts/digital-business-marketplace/
Digital Business Marketplace – Phase 1: “Enabling IoT devices to be secure and scale”Digital Transformation World, May 2019 https://www.tmforum.org/catalysts/digital-business-marketplace/
Winner: Outstanding Catalyst Innovation Award
• Tackling the worldwide business ecosystem with zero-touch secure establishment, in-life management of IoT devices using frictionless trading and monetisation
• Eradicates the massively laborious and security-prone manual work required to onboard IoT devices
• e.g. saves 500 person-years of skilled work to deploy 3 million IoT devices + enables remote in-life management.
© 2019 TM Forum | 3
Constructing a Supply “Chain of Trust”
SIGN = embedded and cryptographically secured unique IDs = cryptographically secured verification protocolVERIFY
Embedded anti-tampering, anti-malware, production control and system security features here.
Protect chips, boards and devices with embedded anti-counterfeiting, and anti-reverse engineering IP
Track / Manage equipment inventories, revision control, firmware and software version.
Verify as-built matches as-designed
Program/Configure security policies specific to utility. Securely update to maintain system and counter new incidents and threats.
Secured System• Secure Device Mgmt• Secure Software Upgrades• Secure Policy Management
Final Configuration
V
db
SDeployed
V
Policy Settings
db
S
SDevice Design
db
Maker
Red TeamQualificationCertification
V
S
CheckerRed Team
QualificationCertification
V
S
Checker
DeviceManufacturing
V
db
S
Maker
Distribution / Inventory
V
db
S
Vendor
Design Production Deployment
VFirmware Updates
ServiceProviderMaker
Red TeamQualificationCertification
V
S
Checker
Updates
Field
Vendor Security Officer
UtilitySecurity Officer
= Hardware Security Module
© 2018 TM Forum | 4
Product Managers want to launch, manage & monetise new digital “self-service Smart Solutions” for their vertical industries
The ProxyThe Edge
Pod
• “Core” Microservices• Security Expansion Board• Behavioral Filter• 4G and 5G HetNet Gateways• Optimizer• Microgrid Controller with
distributed SCADA• SDN switches
RAN
Field Edge Device
• Generator• Battery• Wind Turbine• PV Array• Inverter• Meter• Synchrophasor
• Other Fixed Devices• Mobile Pads & Devices
Wired Path
GenTie
EMP Secure
• Communications Hub• Computation Edge• Storage Point
• Measurements• Ledger• Cache
• Cyber Enclave
The Fractal 5G & IoT Picocell
Smart Power …. • 255,000 substations in
the US need zero touch & secure establishment of IoT, 5G and overlay intelligent systems AI to become Smart
• 4 milliseconds to disconnect from the power backbone!
and similarly for ….• Manufacturing• Transportation• Surveillance & Security• Agriculture• Cities & Citizens • Secure Supply Chain
IoT, 5G Compute at the edge as self-service… repeatability, configurability, secure, MACD etc….
Device Manufacturer Device Recipient
2
3
Load Owner Voucher at Procurement
Supply Chain
6
Build and Ship SDOEnabled Devices
1Register Ownershipto Target Platform
2Register Devices to SDO Service
3Devices use SDO to find owner location
4Devices Authenticated
and Provisioned
5Devices send sensor data to IoT Platform
6
5
Late Binding Provisioning
1
Single SKU for Multiple Target clouds
Registration
Onboarding
4
Intel or Partner Hosted
Target Cloud(Device Management
System) with
integrated SDO OwnerSDO
service
Device
© 2018 TM Forum | 6
Amaz
on T
enan
t
PARTNER SERVICESOWN SERVICES
PARTNER CHANNELSDIRECT CHANNELS
SELLING
SOURCING
OFFERS / CUSTOMERS / ORDERS / REVENUE / PARTNERS
Axis
Ten
ant
PARTNER SERVICESOWN SERVICES
PARTNER CHANNELSDIRECT CHANNELS
SELLING
SOURCING
OFFERS / CUSTOMERS / ORDERS / REVENUE / PARTNERS
AWS
Tena
nt
PARTNER SERVICESOWN SERVICES
PARTNER CHANNELSDIRECT CHANNELS
SELLING
SOURCING
OFFERS / CUSTOMERS / ORDERS / REVENUE / PARTNERS
Inte
l Ten
ant
PARTNER SERVICESOWN SERVICES
PARTNER CHANNELSDIRECT CHANNELS
SELLING
SOURCING
OFFERS / CUSTOMERS / ORDERS / REVENUE / PARTNERS
BT T
enan
t
PARTNER SERVICESOWN SERVICES
PARTNER CHANNELSDIRECT CHANNELS
SELLING
SOURCING
OFFERS / CUSTOMERS / ORDERS / REVENUE / PARTNERS
CredSDO
Cred
BT Customers
Enabling the digital business marketplace Phase 1
App
Cam
Arm
Ten
ant
PARTNER SERVICESOWN SERVICES
PARTNER CHANNELSDIRECT CHANNELS
SELLING
SOURCING
OFFERS / CUSTOMERS / ORDERS / REVENUE / PARTNERS
DH
DH
NUC
DMS
Cam
App
CredSDO
NUC
NUC
SDO
Cam
App
DMS
DH
DH
ZTD
ZTA
CamZTB
ZTC
T-M
obile
Ten
ant
PARTNER SERVICESOWN SERVICES
PARTNER CHANNELSDIRECT CHANNELS
SELLING
SOURCING
OFFERS / CUSTOMERS / ORDERS / REVENUE / PARTNERS
Cred
Dev/ModDev/Mod App
NB-NB-IoT
Dev/ModDev/Mod
App
NB-NB-IoT
Dev/ModDev/Mod
AppNB-NB-IoT
DMS
4G/4G/5G
WiWi-Fi
LoRa
Dev/ModDev/ModNUC
DMSDMS
DMS
DMS
DMS
DMSDMS
DH
DH
DH
DH
Cred
Cam
App
Cam
App
Cred
BS
Self-service: flexible device, connectivity, ZTA, ZTB, ZTC and ZTD options enrich the customer experience
Each Infonova digital BSS includes retail & wholesale/ channel partnering, including• Product & Service Mgt• Customer Mgt• Order Mgt• Billing & Accounts Receivable • Settlements
Designed and filed 24 Patents around e2e secure Zero Touch Establishment and In Life Management
SDO Secure Device Onboarding Technology:Secures the device down to the chip with hardware root of trust and provides late binding
© 2019 TM Forum | 77
NETWORK OF CROSS-INDUSTRY PLAYERS WHO WORK TOGETHER TO DEFINE, BUILD AND EXECUTEMARKET-CREATING CUSTOMER SOLUTIONS
• An ecosystem is defined by the depth and breadth of potential collaboration among a set of players: each can deliver a piece of the solution, or contribute a necessary capability
• The distinctive elements are the presence of an ecosystem leader and the creation of network effects (the growth in value for all with every participant that joins)
TRADITIONAL BUSINESS MODEL
Suppliers CompanyProducts &
Services
ECOSYSTEM BUSINESS MODEL
Platform Ecosystem
Offering Ecosystem
Ecosystem Leader
Network Effects
Incremental Value
MASTERS
DBM PHASE 2: BUSINESS CONTEXT
© 2019 TM Forum | 88
CROSS-INDUSTRY PLAYERS WORKING TOGETHER TO DEFINE, BUILD AND EXECUTE MARKET-CREATING INDUSTRY SPECIFIC SOLUTIONS
Platform Ecosystem Offering Ecosystem
Ecosystem Leader
Network Effects
Incremental Value
USA
DBM PHASE 2: CREATING SMART X SOLUTIONS
© 2019 TM Forum | 9
Smart X Solutions
9
Digital Factory
Marketplace where Telcos and Vertical Industry Partners can package their own with ecosystem products & services and sell & support these new offerings to enterprise customers in a frictionless self-service digital way
Telcos quickly and flexibly package their own connectivity offerings with AWS and 3rd party offerings to sell bundles which include Connectivity solutions: Software-defined wide area network (SD-WAN), Access Circuit, Wireless, Cloud ConnectCloud Solutions: SD-WAN, Cloud Connect3rd Party: Camera, Video Surveillance, Sensors, IOT Gateway, Robot Actuators
Digital Retail Store
© 2019 TM Forum | 10
Digital Business Marketplace Phase 2 – Initial Use Cases
Use Case 1: Smart Retail
As JCPenny, a shopping mall tenant customer, I want to:Browse a shopping cart and “self-service” order products that will enable me to establish a new digital retail store • Private LTE network • SD-WAN for WAN connectivity to sites and cloud• Video surveillance system• Business analytics around store heat maps • Free Wi-Fi for store customers and staffin zero-touch manner, so that my new store can connect to my existing stores and cloud services.
Use Case 2: Smart Factory
As a Multi-National Customer Service Representative, I want to:Assist Makita, a multi-national Smart Factory customer, to enable them to digitally transform their factory site• Private LTE network • SD-WAN system for WAN connectivity and cloud• Video surveillance system• Machine tool preventative maintenance capability• Free Wi-Fi for store customers and staffIn zero-touch manner and so that their new site can connect to corporate HQ and cloud services.
PrivateLTE/NR
(over CBRS)
ZT IoT GW, Router,Wi-Fi Access Point
ZT IoT GWs, Sensors,Cameras, etc
Free Wi-Fi
Acme Corporation Site, e.g. Shopping Mall, Factory, Farm, Grid
FibreBroadband
Access / Radio Access Network
LocalExchange
Radio MastseNBs/gNBs
Edge Node(Athonet)Staff
Devices
ZT Small CellseNBs/gNBs
(Ruckus APs)
Serv
ice
and
Reso
urce
(S
AR) O
pera
tions
Lay
er
Citizen’sDevices
S e r v i c e A n d R e s o u r c e ( S A R ) C o n t r o l L a y e r
Dig
ital T
radi
ng E
cosy
stem
(DTE
) Lay
er
Core / Mobile Core Network
Clouds
S e r v i c e A n d R e s o u r c e ( S A R ) O r c h e s t r a t i o n L a y e r
Verizon BSSUSA
AWS BSSUSA
Intel BSSUSA and UK
BT Enterprise BSSUK
HQ VPC (Rekognition, Kinesis,OpenVINO, Fortinet FortiGate)
Digital Business Marketplace Phase 2 – Solution Architecture
CloudInterconnect
Multi-NationalSelf-Service
Device Manufacturers(e.g. Adlink)
BSS USA and UK
ADVA MANO, Nuage VSD/VSC, ES, HAProxy,BT eConnection, BT DMSO,
Intel SDO Rv, Digiglu Bootstrap,Athonet EPC, Ruckus, AWS
IoT Platform)
Marketplaces &AWS Service Catalog
MVD End-to-EndDashboard
Multi-NationalChannel
CSR Channels
Device Distributors(e.g. Amazon)
BSS USA and UK
Compute Compute
CSR Portal
BT Global BSSUSA
Avaya UCBSS USA
StaffIP Phones
IP PBX(Avaya eIPO)
S1
PublicCloudZT uCPE (Dell VEP4600, ADVA
Ensemble Connector, Nuage NSG-V,OpenVINO, Fortinet FortiGate, BT eDMS,
Intel SDO eRv, Intel SDO eClient)
Public LTE/NR
Key:LAN
Network offerings overlayed & abstracted for automation, especially at the edge…
so that everything …. required to support site services
is automated
CSP
Ecosystem orchestration and monetisation…
An overlayed and abstracted capabilityenabling any of the partners to offer
solutions in a shopping cart for fulfilment by the partners
Everything at the edge, on-site…. selectable in a shopping cart deployed secure Zero Touch
managed remotely via the cloud
AWS CloudEnables Management
and Control
PrivateLTE/NR
(over CBRS)
ZT IoT GW, Router,Wi-Fi Access Point
ZT IoT GWs, Sensors,Cameras, etc
Free Wi-Fi
Acme Corporation Site, e.g. Shopping Mall, Factory, Farm, Grid
FibreBroadband
Access / Radio Access Network
LocalExchange
Radio MastseNBs/gNBs
Edge Node(Athonet)Staff
Devices
ZT Small CellseNBs/gNBs
(Ruckus APs)
Serv
ice
and
Reso
urce
(S
AR) O
pera
tions
Lay
er
Citizen’sDevices
S e r v i c e A n d R e s o u r c e ( S A R ) C o n t r o l L a y e r
Dig
ital T
radi
ng E
cosy
stem
(DTE
) Lay
er
Core / Mobile Core Network
Clouds
S e r v i c e A n d R e s o u r c e ( S A R ) O r c h e s t r a t i o n L a y e r
Verizon BSSUSA
AWS BSSUSA
Intel BSSUSA and UK
BT Enterprise BSSUK
HQ VPC (Rekognition, Kinesis,OpenVINO, Fortinet FortiGate)
Digital Business Marketplace Phase 2 – Solution Architecture
CloudInterconnect
Multi-NationalSelf-Service
Device Manufacturers(e.g. Adlink)
BSS USA and UK
ADVA MANO, Nuage VSD/VSC, ES, HAProxy,BT eConnection, BT DMSO,
Intel SDO Rv, Digiglu Bootstrap,Athonet EPC, Ruckus, AWS
IoT Platform)
Marketplaces &AWS Service Catalog
MVD End-to-EndDashboard
Multi-NationalChannel
CSR Channels
Device Distributors(e.g. Amazon)
BSS USA and UK
Compute Compute
CSR Portal
BT Global BSSUSA
Avaya UCBSS USA
StaffIP Phones
IP PBX(Avaya eIPO)
S1
PublicCloudZT uCPE (Dell VEP4600, ADVA
Ensemble Connector, Nuage NSG-V,OpenVINO, Fortinet FortiGate, BT eDMS,
Intel SDO eRv, Intel SDO eClient)
Public LTE/NR
Key:LAN
CSP
Smart Retail,
Grid, etc
Smar
t Sce
nario
s
for Industry 4.0
AI Vertical industry Specific SW BSS
13Copyright © 2019 Accenture. All rights reserved.
Expose network capabilities for self-service ordering and configuration via digital marketplace
CHALLENGE
Expose network capabilities securely for self-service marketplace in a vendor agnostic manner
SOLUTIONAccenture Network as a Service SDK that enables zero touch ordering and configuration of network services includes
Secure exposure of network capabilities Configuration orchestration Network config lifecycle management Scalable and Resilient Config audit and traceability Pluggable vendor agnostic configuration packs SDO enabled establishment & in life management
Smart Infrastructure as a service – fully automated ordering and configuration
Self-Service Smart X Marketplace
Infonova Digital Business Platform
NaaS SDK & SDO
AthonetPrivate LTE
TeltonikaWifi
NuageSD-WAN
AWS Cloud
Nuage CfgPacks
Athonet CfgPacks
Wifi CfgPacks
Dell VEPG’way
Dell VEP
14
CHALLENGE
SD-WAN solution as a service that reduces infrastructure cost, highly available, enables global usage and higher SLAs
SOLUTION
• Leverages SD-WAN and VNF products in AWS marketplace and can be combined with CSP products such as connectivity (or can be instantiated privately)
• Pre-integrated billing for SD-WAN and VNF services via AWS marketplace
• Platform can be launched in minutes with proven 40% lower infrastructure cost
SD-WAN as a service enabled by AWS
5
4G mobile hybrid cloud solution supporting secure and high quality on site connectivity
CHALLENGE The store/factory site required reliable andprioritizable connectivity for sensors, video surveillanceand mission critical communications
SOLUTION A fully virtualized mobile edge core solution that allowed• Complete IT Friendly LTE local network extension• Low cost and complexity compared to WiFi but greater
reliability and QoS• Integrated to Nuage SD-WAN solution for WAN Connectivity
Private LTE Connectivity as a Service enabled by AWS
© 2018 TM Forum | 16
Please come by the Digital Business Marketplace Booth to see the details and how this works!