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    Management ofReceivables

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    Introduction

    Liquid asset after Cash

    Credit sales

    Sundry Debtors

    Why to manage?

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    Size and Trends in Receivables

    Engineering Industry

    Year End

    TotalCurrentAssets

    SundryDebtors % of CA

    Y2010 61857.07 14990.62 24.23

    Y2009 145500.08 42801.28 29.42

    Y2008 126300.37 38503.85 30.49

    Y2007 96936.66 31153.93 32.14

    Y2006 77363.00 29279.25 37.85

    Y2005 61206.62 24104.23 39.38

    Y2004 51113.34 18811.56 36.80

    Y2003 47550.10 16326.07 34.33

    Y2002 36172.95 12615.32 34.88

    Textile Industry

    Year End

    TotalCurrentAssets

    SundryDebtors % of CA

    Y2010 16994.55 4675.38 27.51

    Y2009 332138.52 96054.26 28.92

    Y2008 309076.82 83128.70 26.90

    Y2007 273062.19 69223.58 25.35

    Y2006 299699.17 61274.61 20.45

    Y2005 181011.66 53982.78 29.82

    Y2004 156072.06 51531.12 33.02

    Y2003 136201.81 47845.64 35.13

    Y2002 129824.57 44721.95 34.45

    Rs. In million

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    Factors Affecting Credit Terms

    Competition Operating cycle

    Type of good (raw materials vs finished

    goods, perishables, etc.) Seasonality of demand

    Consumer acceptance

    Cost and pricing

    Customer type

    Product profit margin

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    Trade Credit:

    Marketing and Finance Trade off Goals of Mktg.:

    Meeting Demands

    Choice of Distribution system

    Long term impact

    Goals of Fin.: Optimum Investment

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    Distribution Channel

    Direct Impact of Receivables and Inventory

    Direct Marketing Vs Traditional Chain

    Direct Marketing: Best from Receivables Management point of view

    Mfg. has direct control over distribution system

    Close monitoring

    Less distortion in credit information

    Better understanding of creditworthiness of customers

    Example Go to page No. 46

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    Competitive Market From Sellers Market to Buyers Market

    There is an inherent conflict between a

    manufacturer who typically produce a large

    quantity of a limited variety of goods and the

    customer who usually desire to buy only a

    limited quantity of a wide variety of goods

    Requires Dedicated Marketing and

    Distribution System

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    Motive for Extending Trade Credit

    Operating Motive Allow receivables to absorb shocks of demand fluctuations Meet deficit in demand by relaxing credit terms or standards

    Respond to variable and uncertain demand Change credit terms rather than:

    install extra capacity, building or depleting inventories,

    or forcing customers to wait.

    Marketing Motive Attract Customers, New Market, Increase in Market share,

    occupy display space of distribution outlet etc. Financial Motive

    Exploitation of opportunities thrown up by marketimperfections is the source of financial motive for extendingtrade credit

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    Financial Motive Trade credit: Lending through receivables

    This is an alternative lending opportunity

    beyond the money market

    Recovering Financial Market Tariff

    Difference in lending and borrowing rates

    Go to Page No. 52 Example

    Price Discrimination

    Pushing the Product

    Motivating Distribution Channel Member

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    Limitations The time period at which marginal cost of fund of a

    seller equals the market borrowing rate of the

    customer, is the maximum period for which trade

    credit can be extended. Tax Consideration: Full profit is booked at the time of

    sales under accrual system and quarterly advance tax is

    paid on that. Go to Page No. 57 for example

    The constraints discussed above limit the Maximum

    Length of Trade Credit that a firm can allow on its

    receivables.

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    A/R Management andShareholder Value

    Marketing Strategy

    Market Share Obj.

    Aggregate Inv. in A/R Credit Terms Credit Standards

    Total Dollar Investment Length of Time to Pay Acceptance of Marg Cust.

    Max Shareholder Value

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    TERMS OF PAYMENT

    Cash Terms

    Open Account

    Consignment

    Bill of Exchange

    Letter of Credit

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    Nature of Credit Policy

    Investment in receivable

    volume of credit sales

    collection period

    Credit policy

    credit standards

    credit terms collection efforts

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    Goals of Credit Policy

    Marketing tool

    Maximisation of

    sales Vs.

    incremental profit

    production and selling

    costs administration costs

    bad-debt losses

    Profitability

    Liquidity

    Tight Credit

    policy

    Loose

    Costs & Benefits

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    Optimum Credit Policy

    Estimation of incremental

    profit

    Estimation of incremental

    investment in receivable

    Estimation of incremental

    rate of return (IRR)

    Comparison of incre-mental

    rate of return with required

    rate of return (RRR)

    Optimum credit policy:

    IRR = RRR

    Marginal cost of capital

    Marginal rate of return

    Tight Creditpolicy

    Loose

    Costs & Return (%)

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    CREDIT POLICY VARIABLES

    The important dimensions of a firms credit policy are:

    Credit standards

    Credit period

    Cash discount

    Collection effort

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    CREDIT STANDARDS

    Liberal Stiff

    Sales Higher Lower

    Bad debt loss Higher Lower

    Investment Larger Smaller

    in receivables

    Collection costs Higher Lower

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    IMPACT ON RESIDUAL INCOME

    OF RELAXATION

    RI= [S(1V) - Sbn] (1t )k Iwhere RI = change in residual income

    S = increase in sales

    V = ratio if variable costs to sales

    bn = bad debt loss ratio on new sales

    t = corporate tax rate

    I = increase in receivables investment

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    EXAMPLE

    The current sales of pioneer are 100 ml. The companyclassifies its customers into four categories. Companypresently extends unlimited credit to customers incategory 1 and 2, limited credit to 3 and no credit to 4.As a result it forgoing sales of Rs. 10 ml in category

    3&4 each. Company is planning to adopt more liberal standards

    and to give unlimited credit to 3rd and limited to 4thcategory

    Such relaxation would increase sales by 15 ml on which10% would be bad debt. The contribution margin is20%. The Average collection period is 40 days. The costof fund is 10% and tax rate is 40%

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    EXAMPLE

    Pioneer Limited is considering relaxing its credit

    standards.S = Rs.15 million,bn = 0.10, V= 0.80,ACP = 40 days,k = 0.10,t = 0.4

    RI= [15,000,000 (10.80)15,000,000 x 0.10] (10.4)15,000,000

    0.10 x x 40 x 0.80

    360

    = Rs.766,667

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    CREDIT PERIOD

    Longer Shorter

    Sales Higher Lower

    Investment in Larger Smaller

    receivables

    Bad debts Higher Lower

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    IMPACT ON RESIDUAL

    INCOME OF LONGER CREDIT PERIOD

    RI= [S(1V) - Sbn

    ] (1t )k I

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    INCREASE IN RECEIVABLES

    INVESTMENT

    S0 SI= (ACPnACP0) + V(ACPn)

    360 360

    where: I = increase in receivables investmentACPn = new average collection period (after lengthening

    the credit period)

    ACP0 = old average collection periodV = ratio of variable cost to sales

    S = increase in sales

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    EXAMPLE

    Zenith Limited is considering extending its credit period

    from 30 to 60 days.

    S = Rs.50 million, S = Rs.5 million, V= 0.85,bn = 0.08, k = 0.10,t = 0.40

    RI= [5,000,000 x 0.155,000,000 x 0.08] (0.6)

    0.10 (6030) x + 0.85 x 60 x

    = [750,000400,000] (0.6)0.10 [4,166,667 + 708,333]

    =277,500

    50,000,000

    360

    5,000,000

    360

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    Rakesh Enterprises currently provides 30 dayscredit to its customers. Its present sales are Rs.

    200 million .Its cost of capital is 12 percent and

    the ratio of variable costs to sales is 0.80Rakesh Enterprises are considering extending

    the credit period to 45 days which is likely to

    push sales up by Rs.60 million. The bad debt

    proportion on additional sales would be 15

    percent. The tax rate is 33 percent. What will be

    the effect of lengthening the credit period on the

    residual income of the firm?

    Quiz Time

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    Solution

    RI = [ S(1-V)Sbn](1-t)kI

    I = (ACPNACP0){ S0/360} + V(ACPN) S/360

    = (45-30) x (200,000,000/360) + 0.80 x 45 x ( 60,000,000/360)

    = 14,333,333

    RI = (60,000,000 x 0.20 - 60,000,000 x 0.15)(0.67) -0.12 x 14,333,333

    = 290,000

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    LIBERALISING THE CASH

    DISCOUNT POLICY

    RI= [S(1V) - DIS] (1t ) +k I

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    Example

    The present credit terms of Indus Industries are 3/15,net 30. Its sales are Rs.470 million, its averagecollection period is 45 days, its variable costs to salesratio, V, is 0.85, and its cost of capital is 12 percent.

    The proportion of sales on which customers currentlytake discount, is 0.4. Indus is considering relaxing itscredit terms to 5/15, net 30. Such a relaxation isexpected to increase sales by Rs.20 million, increasethe proportion of discount sales to 0.6, and reduce theACP to 40 days. Induss tax rate is 30 percent.

    What will be the effect of liberalising the cash discounton residual income?

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    Solution

    pn (S0 + S) dn - p0S0do

    RI = [ S ( IV ) - DIS ] (1 - t ) + R I

    DIS =

    =

    =

    0.6 [470,000,000 + 20,000,000 ] x 0.05 - 0.4 x

    470,000,000 x 0.03

    9,060,000

    I

    =

    =470,000,000 20,000,000

    --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- (4540) - 0.85 x -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- x 40

    360 360360

    = 4,638,889

    RI =

    =[ 20,000,000 x 0.15 - 9,060,000] 0.70 + 0.12 x 4,638,889

    - 3,685,333

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    Quiz Time

    The present credit terms of Globus Corporation are 2/10, net 40.It sales are Rs.650 million, its average collection period is 30days, its variable costs to sales ratio, V, is 0.75, and its cost ofcapital is 10 percent. The proportion of sales on which

    customers currently take discount, is 0.3. Globus is consideringrelaxing its credit terms to 3/10, net 40. Such a relaxation isexpected to increase sales by Rs.30 million, increase theproportion of discount sales to 0.5, and reduce the ACP to 20days. Globuss tax rate is 35 percent.

    What will be the effect of liberalising the cash discount onresidual income?

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    Solution

    RI = [S (1 V) DIS] (1 t) + R I

    DIS = pn (So + S)dnposo do

    = 0.5 [650,000,000 + 30,000,000] .030.30 [650,000,000] .02

    = 10,200,0003,900,000 = 6,300,000

    650,000,000 30,000,000

    I = ------------- (3020)0.75 x ------------- x 20

    360 360

    = 18,055,5561,250,000 = 16,805,556

    R I = [30,000,000 (0.25) 6,300,000] (0.65) + 0.10 x 16,805,556

    = 780,000 + 1,680,556

    = 2,460,556

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    DECREASING THE RIGOUR

    OF COLLECTION PROGRAMME

    RI= [S(1V) - BD] (1t )k I

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    The Credit Decision Process

    Marketing contact

    Credit investigation

    Customer contact for information

    Finalize written documents, e.g.. security agreements

    Establish customer credit file

    Financial analysis

    Time

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    Components of Credit Policy

    Development of credit standards

    profile of minimally acceptable credit worthy customer

    Credit terms

    credit period

    cash discount

    Credit limit

    maximum dollar level of credit balances

    Collection procedures

    how long to wait past due date to initiate collection efforts

    methods of contact

    whether and at what point to refer account to collection agency

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    Credit Evaluation of Customers

    Credit information financial statements

    bank references

    trade references

    Credit investigation and analysis analysis of credit file

    financial analysis

    analysis of business and management

    Credit limit

    Collection efforts

    ERRORS IN CREDIT EVALUATION

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    ERRORS IN CREDIT EVALUATION

    In assessing credit risks, two types of errors occur :

    Type I error A good customer is misclassified as a

    poor credit risk

    Type II error A bad customer is misclassified as a good

    credit risk

    TRADITIONAL CREDIT ANALYSIS

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    TRADITIONAL CREDIT ANALYSIS

    Five Cs of Credit

    Character : The willingness of the customer to honour

    his obligations

    Capacity : The operating cash flows of the customer

    Capital : The financial reserves of the customer

    Collateral : The security offered by the customer

    Conditions : The general economic conditions that

    affect the customer

    SEQUENTIAL CREDIT ANALYSIS

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    Should

    credit be

    granted?

    Character

    Capacity Capacity

    Capital Capital CapitalCapital

    Excellent risk Fair risk Doubtful risk Dangerousrisk

    How much

    credit

    should be

    granted ?

    SEQUENTIAL CREDIT ANALYSIS

    Strong Weak

    StrongWeak Weak

    Strong

    StrongStrong

    StrongWeakWeak Weak

    WeakStrong

    NUMERICAL CREDIT RATING INDEX

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    NUMERICAL CREDIT RATING INDEX

    Factor Factor Rating weight 5 4 3 2 1 score

    Past payment 0.30 1.20

    Net profit margin 0.20

    0.80Current ratio 0.20 0.60Debt-equity ratio 0.10 0.40Return on equity 0.20 1.00

    Rating index 4.00

    DISCRIMINANT ANALYSIS

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    DISCRIMINANT ANALYSIS

    Z = 1 Current ratio + 0.1 Return on equity

    +

    +

    +

    +

    ++

    +

    +

    +

    +

    +

    + +

    ++

    +

    Return on equity

    Current

    ratio

    RISK CLASSIFICATION SCHEME

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    isk Class Description

    1 Customers withno risk of default

    2 Customers with negligiblerisk of default (default rate less than 2

    percent)3 Customers with littlerisk of default (default rate between 2 percent

    and 5 percent)

    4 Customers with some risk of default (default rate between 5 percent

    and 10 percent)

    5 Customers withsignificantrisk of default (default rate in excess of 10percent)

    RISK CLASSIFICATION SCHEME

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    Credit-Granting Sequence

    No

    Order and credit

    request received

    New/increased

    credit limit

    Material

    change in

    customer status

    Redo credit

    investigation

    Size of proposed

    credit limit

    Medium SmallLarge

    Indepth

    credit invest.

    Moderate

    credit invest.

    Minimal

    credit invest.

    Check new A/R

    total vs credit lmt

    No Yes

    Yes

    Extend CreditNo

    Yes

    Record

    disposition

    Set up,post

    A/R, ship

    CREDIT GRANTING DECISION

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    p

    RevCost

    Cost

    0

    CREDIT GRANTING DECISION

    Expected Pre-tax Profit

    p (RevenueCost)(1p) Cost

    EXAMPLE

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    EXAMPLE

    ABC Company is considering offering credit to a customer.

    The probability that the customer would pay is 0.8 and theprobability that the customer would default is 0.2. The

    revenues from the sale would be Rs.1,200 and the cost of

    sale would be Rs.800.

    The expected profit from offering credit, given the

    above information, is:

    0.8 (1,200800)0.2 (800) = Rs.160

    REPEAT ORDER

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    Expected profit on Probability of payment Expected profit on

    initial order and repeat order repeat order

    [p1(REV1COST1)(1-p1) COST1]

    +p1 x [p2 (REV2COST2)(1-p2) COST2]

    [0.9 (2000-1500)0.1(1500)]

    + 0.9 [0.95 (2000-1500)0.05 (1500)]

    = 660

    + x

    REPEAT ORDER

    DECISION TREE FOR GRANTING CREDIT

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    DECISION TREE FOR GRANTING CREDIT

    CONTROL OF ACCOUNTS

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    CONTROL OF ACCOUNTS

    RECEIVABLES

    Days Sales Outstanding

    Ageing Schedule

    Collection Matrix

    COLLECTION MATRIX

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    COLLECTION MATRIX

    ercentage of Receivables January February March April May June

    Collected During the Sales Sales Sales Sales Sales Sales

    Month of sales 13 14 15 12 10 9

    First following month 42 35 40 40 36 35

    Second following month 33 40 21 24 26 26Third following month 12 11 24 19 24 25

    Fourth following month - - - 5 4 5

    SUMMING UP

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    SUMMING UP

    The important dimensions of a firms credit policy are : creditstandards, credit period, cash discount, and collection effort

    In general, liberal credit standards tend to push sales up byattracting more customers. However, this is accompanied by ahigher incidence of bad debt loss, a larger investment inreceivables, and a higher cost of collection. Stiff credit standardshave opposite effects.

    Three broad approaches are used for credit evaluation :traditional credit analysis, numerical credit scoring, anddiscriminant analysis.

    The traditional approach to credit analysis calls for assessing a

    prospective customer in terms of the five Cs of credit, viz.character, capacity, capital, collateral, and conditions.

    Three methods are commonly employed for monitoring accountsreceivable : days sales outstanding, ageing schedule, and