5 steps to selling in challenging times s l a a a
DESCRIPTION
These are my slides fro the Spring SLAAA retreat in Kansas City, March 30, 2009, re: Transforming Your Selling ProcessTRANSCRIPT
1
Helping Salespeople Succeed &
Selling in Challenging Times
Scott McMillianAdvanced Applications
2
The 95-5 Program
◦ Mahan Khalsa
◦ Sage offers SLAAA Members Special Access
◦ Included: Boot Camps One-on-One Coach Monthly Webinars Interactive Sessions Web-site
Helping Salespeople Succeed
3
More Sales
Reduced wasted time
New Language
Structure
Organization Tools
Value Points
4
Being held accountable
Bi-weekly Coaching
Mahan’s Tapes
5online (website)
Sustainability
5
Selling
Consulting
Pricing
Consistency with Ed, Rob and Sage’s Support of Business Partners
Focus on Value
6
Focus on your existing relationships
Go Wide
Promote Choice
Actions say more than words
Stay close to all key relationships (full coverage)
Selling in Challenging Times
7
Fundamentals of Selling
◦Prioritize◦Prepare◦Personalize◦Practice◦Pre-position
8
Prioritize
4 Steps to take
◦ Identify traits of ideal customers/clients
◦ Score your current leads against these traits
◦ Choose a manageable number to focus on
◦ Discipline yourself to focus on the few. Cycle new ones in as things change.
9
Prepare
Develop "in-depth" knowledge on the company and the people you will call
10
Prepare
Prepare "client oriented" messages
Good Policy:
◦ Slow Down
◦ Conduct solid research
◦ Organize the information: Opportunity Plan Problem/Results Evidence Impact
11
Prepare
◦ Leverage this information to craft an approach
◦ Have a meeting plan End in mind Key Beliefs Know the questions to ask Potential objections Craft thoughtful dialogue
12
Personalize
No Cold Calls
◦ A referral from within the company -> 84%
◦ A referral from outside company -> 44%
◦ Meeting a prospect outside the office such as social event or gathering -> 44%
13
Personalize
Tip: Build a solid referral network
◦ Read/connect
Never Eat Alone
Duck Tape Marketing
Linkedin, Facebook
Breakfast Meetings, Rotary, Greater Houston Partnership, etc
14
Practice
Consider this question:
On your last substantial purchase, did you make your decision early, in the middle, or late in the buying process?
Early
Middle
Late
15
Practice
Good advice◦ Practice in advance
◦ Write a script
◦ Say it out load
◦ Visualize it
◦ Role Play
◦ Practice in from of mirror
16
Preposition
Get an agreement in advance for what will be a good use of time
17
Preposition
Good Advice
◦ Agree with client on an "end-in-mind“
◦ Agree on agenda that is appropriate & execute accordingly
◦ Outline what a prospect might do to be prepared for a meeting
◦ Request the information you needs to ensure you maximize your time together
18
Summary
Common Sense, not Common Practice
Nike Mantra: Just Do It!
Focus, Focus, Focus
Plan, Practice and Persevere