How to win your customer?

HelloHello

Melinda SzabóLinda Wine Reviews____________________________lindawinereviews.wordpress.com____________________________twitter @lindawinereview____________________________facebook.com/lindawinereviewsinstagram.com/lindawinereviews

Be a good Listener

When you listen, they will know you take them seriously.

Try Humor

Even the most serious talks benefit from a little humor.

Have good employees

Always look for the best talent or your choice will come back to haunt you.

Offensive customer? Rest

Sometimes a moment of silence is all it takes to put someone on notice that the comment he or she just made was not welcome or appropriate.

Focus on the Good

When it comes to dealing with customer, the “all-or-nothing” strategy can work against you.

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About Linda:

A strong connection with wines and wine business was always an important part of her life.

She is a highly qualified wine expert,Copenhagen based.

Education:Viticulture and Oenology EngineerDistillery technicianWSET Award

Experiences:Hungary, South Africa, New Zealand