5 trends in it outsourcing for 2012

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5 trends IT OUTSOURCING in for 2012

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Page 1: 5 Trends in IT Outsourcing for 2012

5trends

IT OUTSOURCINGin

for2012

Page 2: 5 Trends in IT Outsourcing for 2012

smaller dealsnew pricing

modelsmulti-sourcing

wranglers

increased focus on security

cloudsourcing

smaller deals

2012

Page 3: 5 Trends in IT Outsourcing for 2012

smaller deals

Page 4: 5 Trends in IT Outsourcing for 2012

smaller deals

the number of those worth $100 million or less has more than tripled.

A decade-long decline in the size of IT services contracts continues.

While the number of mega-deals and midrange contracts awarded each year has remained fairly stable since 2002,

Page 5: 5 Trends in IT Outsourcing for 2012

new pricing models

Page 6: 5 Trends in IT Outsourcing for 2012

new pricing models

including joint ventures, business-outcome-based pricing, revenue-sharing arrangements, and dedicated centers of excellence..

With continued pressure on their profit margins,

outsourcing providers are considering more innovative--and often riskier--engagement models,

Page 7: 5 Trends in IT Outsourcing for 2012

multi-sourcing wranglers

Page 8: 5 Trends in IT Outsourcing for 2012

multi-sourcing wranglers

Time will tell how well this fox-watching-the-henhouse model plays out.

CIOs have largely rejected broad, single-source deals in favor of a best-of-breed outsourcing model that uses a variety of specialty firms. But that doesn't mean they've figured out how to manage the multi-sourcing beast.

Some IT organizations are hiring people to bring the necessary management skills in-house. But IT service providers are also setting themselves up as services integrators that will oversee multiple providers and manage end-to-end

delivery.

Page 9: 5 Trends in IT Outsourcing for 2012

increased focus on security

Page 10: 5 Trends in IT Outsourcing for 2012

increased focus on security It's only a matter of

time before a major IT service provider suffers a public security breach. Outsourcing companies are looking for new and better ways to protect data--their own and their customersIn the meantime, security liability limits have become one of the most contentious negotiation issues between outsourcing customers and vendors today.

Page 11: 5 Trends in IT Outsourcing for 2012

cloudsourcing

Page 12: 5 Trends in IT Outsourcing for 2012

cloudsourcing

The outsourcing deal pipeline is getting a boost from such next-generation delivery models as cloud offerings and remote infrastructure management

Service providers are trying to address some of the technical and perception issues that have delayed widespread adoption of cloud services.

Page 13: 5 Trends in IT Outsourcing for 2012

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http://www.computerworld.in/news/five-outsourcing-trends-watch-1602012Based on: