5 ways cloud call centers are helping entrepreneurs
TRANSCRIPT
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5 Ways Cloud Call Centers Are Helping
Entrepreneurs
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With technology like VoIP, starting a virtual call center is beneficial for businesses looking
for cutting costs or giving a boost to
customer satisfaction level.
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Here goes a quick overview of how virtual call centers are providing businesses
the best possible benefits:
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1. Reduce Costs
With a virtual set up, businesses need not pay rent or other costs for a call center.
Instead, agents can work from home or can work remotely from anywhere in the world.
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2. Helps Know Your Customers
Virtual call center comes with features like auto-dialer and call tracking that assist agents to
improve customer service.
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3. Lead Management
Since virtual call centers keep customer details such as call history, call logs. One
can manage the leads effectively while making
favorable changes further.
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4. Helps You Find Right Customers
Using the customer data such as his demography,
time zones, the predictive dialer
automatically contacts the right set of
customers and when connected, routes the
calls to available agent.
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5. New Technology
For any business, opting for a new technology is one of
the best ways to get the best results.
And, virtual call centers deliver best-in-class features that make your agents work
smartly and efficiently.
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About Us
CloudSpace Technologies is a leading and globally recognized provider of call center hosting solutions. We Offer a complete
software-based call center setup for the startups, SMBs
and enterprise which includes predictive dialer, auto dialer
and inbound and virtual call centers.
For more information, visit: www.callcenterhosting.in or call at 1-800-346-4974
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References
How Virtual Call Centers Are Helping Entrepreneurs
- (Yourstory)
How Virtual Call Centers Bring Better Business Prospects
- CallCenterHosting