WAYS TO BUILD A BETTER

LEADERSHIP DEVELOPMENT

PROGRAM

BIZLIBRARY.COM

Chris Osborn

Vice President of Marketing

cosborn@bizlibrary.com

@chrisosbornstl

Jessica Batz

Marketing Specialist

jbatz@bizlibrary.com

@jessbatz

@BizLibrary

4,000+ Courses. 25 Topic Areas. Unlimited Access.

POLL QUESTION

We have re-evaluated

leadership

competencies for our

organization in the past

6 – 12 months.

A. True

B. False

What you’ll

learn:

• Why leadership

development is

important

• Challenges faced

by today’s leaders

• Leadership

development best

practices

The number of people aged 65

and older will double between

2010 and 2050.

By 2020, 25% of the

workforce will be older

adults aged 55 and up.

More than 50% will be

Millennials.

U.S. Bureau of Labor Statistics

With each generation entering the workplace, a

greater emphasis is placed on continual

development as these new employees know

that they are unlikely to stay more than a few

years;

it’s about what they can develop and acquire to

take to the next stop in the career journey. We

know that effective leaders are one of the most

important influences on levels of engagement.

Rebecca Ray, Employee Engagement in a VUCA World

(research report), New York: The Conference Board, 2011.

BIZLIBRARY.COM

External Internal

What do you need your

leaders to do to be successful?

Challenges Faced By Our Leaders

LEADERSHIP THEORIES:

1. Great Man Theories

2. Group Theories

3. Trait Theories

4. Behavioral Theories

5. Contingency/

Situational

6. Excellence Theories

7. Transactional and

Transformational

THE SOCIAL LEADER?

BIZLIBRARY.COM

Leadership in Your Organization

Where we are going and why?

VISION

How we will get there?

STRATEGY

BIZLIBRARY.COM

Leadership

Development

Best Practices

Strong executive involvement

Tailored leadership competencies

Alignment with business strategy

Target multiple levels of leadership

LEADERSHIP DEVELOPMENT BEST PRACTICES

Learn by doing

Executive Involvement

Make a clear

connection

between improving

your leadership’s

performance and

improving bottom

line results.

Impact on Business

• Financial Results

• Key Employee

Retention*

• Improve

Organizational IQ

* The American

Management Association

estimates that the direct

cost of losing a key

employee is between one

year and 18 months’

salary.

Measuring the Impact

• Employee

engagement

• Customer satisfaction

• Retention

• Output

• Quality

• Cost

• Time

Leadership Competencies

• Focus on development

of people

• Look to the future

• Maximize potential

• Focus on growth &

education

• Challenge the status

quo

• PERFORMANCE!!!!!

Training focuses on best

practices, while development

focuses on next practices.

The #1 Reason Leadership Development Fails

Mike Myatt, Forbes

Leadership Competencies

• Vision

• Interpersonal skills

• Ability to develop others

• Intelligence

• Character • Collaboration skills

• People development

• Digital literacy

• Global citizenship

• Anticipate the future

ETHICS

Organizational

governance

Align with Business Strategy

• Successors

• High potentials

• Bench strength

• Set standards

• Culture norms

• Develop and engage

employees

Target Multiple Levels

Executive Level

Technical or

Professional

Mid-level

Frontline and New

EXECUTIVE LEVEL

Higher level leadership skills

such as motivation, strategy

and innovation

Peer to peer collaboration

Highly focused development

plans and executive

coaching

TECHNICAL OR

PROFESSIONAL

Leadership fundamentals,

business acumen and

communication skills

Project Management and

formal certification

Learning at the time of need

and on-demand reference

material

BIZLIBRARY.COM

Major Managerial Skills Gaps

1. Coaching

2. Performance appraisals

3. Developing others

4. Managing change

5. Communications

6. Business acumen

Mid-Level

Leaders

Bersin by Deloitte , Current Capabilities by Role, December 2011

MID-LEVEL

Blended learning supported

by performance support

resources

Learning resources targeted

to their role of managing

other managers

Job rotation and stretch

assignments for growth

Feedback and mentoring

FRONTLINE

Leadership fundamentals,

business acumen and

communication skills

Hands-on direction,

mentoring and training

opportunities

Engaging, self-paced,

technology-based learning

solutions

Learning at the time of need

and performance support

Learn By Doing

Rotational

Assignments

Action Learning

Projects

Mentoring

Coaching

BIZLIBRARY.COM

Leadership

Development

Best Practices

Strong executive involvement

Tailored leadership competencies

Alignment with business strategy

Target multiple levels of leadership

LEADERSHIP DEVELOPMENT BEST PRACTICES

Learn by doing

BIZLIBRARY.COM

Excellence in Leadership Program

When leaders understand the big

picture, we are able to work together

more efficiently and produce the best

collection of products and systems

for our customers.

Kristen Nazario, HR Director,

Bally Technologies

BIZLIBRARY.COM

Corporate Commitment Customer Focus

Goal Attainment Intellect

Leadership Operational Issues

Personal Interaction Self-Focus

Values Gaming 101

Bally Product

Excellence in Leadership Program

BIZLIBRARY.COM

Excellence in Leadership Program

“Our Leadership Development Program has contributed to

better collaboration and synergy among departments – we

are a global company that develops, manufactures, and

services numerous systems and products, when leaders

understand the big picture, we are able to work together

more efficiently and produce the best collection of products

and systems for our customers.”

Kristen Nazario, HR Director, Bally Technologies

BIZLIBRARY.COM

In a world of learning and development where

complexity is the enemy, BizLibrary has developed a

simple and nimble approach to delivering high

quality learning, anywhere, anytime.

MICHAEL ROCHELLE

Chief Strategy Officer

Brandon-Hall Group

BIZLIBRARY.COM

2-5 minutes long

CEOs, business authors and experts share an action-

oriented key takeaway on very specific topics.

Global business leaders share lessons learned.

LEADERSHIP LESSON VIDEOS

BIZLIBRARY.COM

Free trial of the BizLibrary Collection

or Demo of Technology Solutions

4,000+ Courses. 25 Topic Areas. Unlimited Access.