5.1-teacher s note 1 motivation

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    Motivation

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    Motivation

    The set of forces that cause people to behave in

    certain ways.

    The Motivation FrameworkThe Motivation Framework

    NeedNeed

    (Deficiency)(Deficiency)

    Evaluation ofEvaluation of

    need satisfactionneed satisfaction

    Search forSearch for

    ways toways to

    satisfy needsatisfy need

    Determination of future needsDetermination of future needs

    and search/choice for needand search/choice for need

    satisfactionsatisfaction

    Choice ofChoice of

    behavior tobehavior to

    satisfy needsatisfy need

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    Categories of Motivation Theories.

    Content Theories of Motivation WHAT motivates us

    Process Theories of Motivation

    WHY and HOW motivation occurs

    Reinforcement Theory

    HOW outcomes influence behaviors

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    Content Perspectives on Motivation

    Approaches to motivation that try to answer the question,

    What factors in the workplace motivate people?

    Maslows Hierarchy of Needs Aldefers ERG Theory

    Herzbergs Two-Factor Theory McClellands Achievement, Power, and Affiliation Needs

    Content Perspectives of Motivation

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    Maslows Hierarchy of needs

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    Physiological Need The basic requirements

    needed to survive

    These needs can beclassified as the most

    primary needs of a human.

    Examples-

    Water, Food, Sleep, Health

    and Sex

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    Safety Needs The physiological needs are

    largely taken care of, this secondlayer of needs comes into play.

    You will become increasinglyinterested in finding safecircumstances

    Examples-

    Physical security

    Economic security

    Freedom

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    Love & Belonging Needs When physiological needs and

    safety needs are, by and large,taken care of, a third layer starts toshow up.

    You begin to feel the need forfriends, a partner, children,affectionate relationships in general.

    Examples-

    Acceptance

    Group membership

    Love & affection

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    Esteem Needs Maslow noted two versions of

    esteem needs, a lower one

    and a higher one.

    Examples for the lower one-

    respect of others, the need for

    status, fame, glory, recognition,attention, reputation,appreciation, dignity, evendominance

    Examples for the higher oneconfidence, competence,achievement, mastery, andfreedom

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    Self actualization Needs

    The last level is a bit different.

    They involve the continuousdesire to fulfill potentials, to beall that you can be. They area matter of becoming the most

    complete, the fullest, you

    Examples-

    More challenging work

    Opportunities for innovation

    Through creativity identifies onesfull potential

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    ERG Theory

    Existence needs

    Physiological

    Relatedness needs

    How one individual relates to his/her social

    environment

    Growth needs

    Achievement and self actualization

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    ERGTheory

    Needs HierarchyTheory

    Self-Actualization

    EsteemEsteem

    BelongingnessBelongingness

    SafetySafety

    PhysiologicalPhysiological

    Growth

    RelatednessRelatedness

    ExistenceExistence

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    Herzbergs Two-Factor Theory

    Dissatisfactionanddemotivation

    Not dissatisfiedbutnot motivated

    Positivesatisfactionand motivation

    Hygiene Factors

    Company policies

    Quality of supervision

    Relations with others

    Personal lifeRate of pay

    Job security

    Working conditions

    Motivational Factors

    Achievement

    Recognition

    Type of work

    ResponsibilityCareer advancement

    Personal growth

    Job interest

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    Needs TheoriesMaslow Herzberg

    Hygiene

    Motivators

    Factors

    Social

    Safety

    Physiological

    Self-Actualisation

    Esteem

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    Content Theories of Motivation

    Self-

    Actualization

    EsteemEsteem

    BelongingnessBelongingness

    SafetySafety

    PhysiologicalPhysiological

    Growth

    RelatednessRelatedness

    ExistenceExistence

    Motivator--Hygiene

    Theory

    Motivators

    HygienesHygienes

    Need for

    Power

    Need forNeed for

    AffiliationAffiliation

    McClellands

    Learned Needs

    ERG

    Theory

    Needs Hierarchy

    Theory

    Need forNeed forAchievement

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    Process Perspectives of Motivation Why people choose certain behavioral options to satisfy their

    needs and how they evaluate their satisfaction after they have

    attained their goals.

    Process perspectives of Motivation

    Expectancy TheoryEquity Theory

    Goal Setting Theory

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    Expectancy Theory

    Valence - value or importance placed on a particular

    reward

    Expectancy - belief that effort leads to performance

    Instrumentality - belief that performance is related torewards

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    Expectancy Theory

    M = E x I x V

    For motivated behavior to occur:

    Effort-to-performance must be greater than 0Performance-to-outcome must be greater than 0

    Sum of valences must be greater than 0*

    * One or more valences may be negative!

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    Expectancy Model of Motivation

    Performance RewardEffort

    Perceivedvalue of reward

    Perceived effort -performanceprobability

    Perceivedperformance -reward probability

    If I work hard,will I get the jobdone?

    What rewardswill I get whenthe job is well

    done?

    What rewardsdo I value?

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    Positively valued work outcomes given to

    the individual by some other person suchas a supervisor or a work group.

    Extrinsic Rewards

    Intrinsic Rewards

    Positively valued psychological reward that

    the individual receives directly as a result

    of task performance.

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    Equity Theory

    Individuals equate value of rewards to effort and compare it toother people.

    outcomes(self)outcomes(self)

    inputs (self)inputs (self)

    outcomes (other)outcomes (other)

    inputs (other)inputs (other)

    Inputs/OutcomesInputs/Outcomes

    Comparison ofComparison ofself with othersself with others

    EquityEquity

    InequityInequity

    Motivation to maintainMotivation to maintain

    current situationcurrent situation

    Ways to reduce inequityWays to reduce inequity

    Change inputsChange inputs Change outcomesChange outcomes

    Alter perceptions of selfAlter perceptions of self

    Alter perceptions of otherAlter perceptions of other

    Leave situationLeave situation Change comparisonsChange comparisons

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    Goal-Setting Theory

    Difficulty

    Extent to which a goal is challenging and requires effort. Specificity

    Clarity and precision of the goal.

    Acceptance Extent to which persons accept a goal as their own.

    Commitment Extent to which an individual is personally interested in

    reaching a goal.

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    GoalGoaldifficultydifficulty

    GoalGoal

    specificityspecificity

    GoalGoalacceptanceacceptance

    GoalGoal

    commitmentcommitment

    IntrinsicIntrinsicRewardsRewards

    ExtrinsicExtrinsic

    RewardsRewards

    GoalGoal--Directed EffortDirected Effort

    OrganizationalOrganizationalsupportsupport

    IndividualIndividual

    abilities & traitsabilities & traits

    PerformancePerformance SatisfactionSatisfaction

    Goal-Setting Theory

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    Effect of Goal Difficulty on

    Performance

    Area ofOptimal

    GoalDifficulty

    High

    TaskPer

    formance

    Low Moderate Challenging Impossible

    Goal Difficulty

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    Content Vs Process

    Content theories

    explain why people have different needs atdifferent times

    Process theories

    describe the processes through which needs aretranslated into behavior

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    Reinforcement Theory

    The administration of a consequence as a result

    of a behavior.

    Proper management of reinforcement can change

    the direction, level, and persistence of anindividuals behavior.

    Stimulus Response Consequences FutureResponse

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    Reinforcement Theory

    Law of effect.

    Behavior that results in a pleasant outcome is

    likely to be repeated while behavior that results in

    an unpleasant outcome is not likely to be

    repeated.

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    Organizational behavior modification

    (OB Mod)

    The systematic reinforcement of desirable work

    behavior and the non reinforcement orpunishment of unwanted work behavior.

    Uses four basic strategies:

    Positive reinforcement.

    Negative reinforcement.

    Punishment.

    Extinction.

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    Reinforcement Contingencies

    Positive Reinforcement - The use of positiveconsequences to encourage desirable behavior

    Avoidance Learning - Learning that occurs whenindividuals change behavior to avoid or to escapeunpleasant circumstances.

    Punishment - Application of negative consequences tostop or correct improper behavior

    Extinction - The absence of re-enforcement for undesirablebehavior so that the behavior stops recurring

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    Positive reinforcement

    The administration of positive consequences toincrease the likelihood of repeating the desiredbehavior in similar settings.

    Rewards are not necessarily positive reinforces. A reward is a positive reinforce only if the

    behavior improves.

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    Principles governing reinforcement.

    Law of contingent reinforcement.

    The reward must be delivered only if the desired

    behavior is exhibited.

    Law of immediate reinforcement.

    The reward must be given as soon as possible after the

    desired behavior is exhibited.

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    Scheduling reinforcement.

    Continuous reinforcement.

    Administers a reward each time the desiredbehavior occurs.

    Intermittent reinforcement.

    Rewards behavior periodically either on thebasis of time elapsed or the number of desiredbehaviors exhibited.

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    Negative reinforcement.

    Also known as avoidance.

    The withdrawal of negative consequences to

    increase the likelihood of repeating the desired

    behavior in a similar setting.

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    Punishment.

    The administration of negative consequences or

    the withdrawal of positive consequences to

    reduce the likelihood of repeating the behavior in

    similar settings.

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    Implications of using punishment.

    Punishing poor performance enhances

    performance without affecting satisfaction.

    Arbitrary and capricious punishment leads to poor

    performance and low satisfaction.

    Punishment may be offset by positive

    reinforcement from another source.

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    Extinction

    The withdrawal of the reinforcing consequencesfor a given behavior.

    The behavior is not unlearned; it simply is notexhibited.

    The behavior will reappear if it is reinforced again.