5.48 study test - pmmentors.com · the project management staff helps develop the project...

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3/5/2018 1 1. Which of the following is NOT a characteristic of a project? A. Constrained by limited resources B. Planned, executed, monitored, and controlled C. Creates a unique product or service D. Ongoing and repetitive Answer: D Explanation: A project is a temporary endeavor undertaken to create a unique product, service, or result. The temporary nature of projects indicates a definite beginning and ending. The following is only to be used by students that have a taken Project Management Mentors exam prep training. 1 2. In which document would you find the code of account identifier, description of work, responsible organization: A. Scope Statement B. WBS Dictionary C. PERT/Charts D. Responsibility Assignment Matrix Answer: B Explanation: Information in the WBS dictionary includes, but is not limited to, code of account identifier, description of work, responsible organization, list of schedule milestones, etc. 2 3. All the following statements relating to Project Management Staff and the project team are accurate EXCEPT: A. The Project Management Staff helps develop the Project Management Plan. B. The Project Team is responsible for activities like planning, controlling, and closing. C. The Project Management Staff is a subset of the project team. D. For very small projects, the project management responsibilities might be shared by the entire project team or administered solely by the project manager. Answer: B Explanation: The Project Management Staff is a subset of the project team and is responsible for the project management and leadership activities such as initiating, planning, executing, monitoring, controlling, and closing the various project phases. This group can also be referred to as the core, executive, or leadership team. For smaller projects, the project management responsibilities can be shared by the entire team or administered solely by the project manager. 3

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Page 1: 5.48 Study Test - pmmentors.com · The Project Management Staff helps develop the Project Management Plan. B. ... Analyze, Design, Implement, Test, and Closeout project life cycle

3/5/2018

1

1. Which of the following is NOT a characteristic of a project?

A. Constrained by limited resources

B. Planned, executed, monitored, and controlled

C. Creates a unique product or service

D. Ongoing and repetitive

Answer: D Explanation: A project is a temporary endeavor undertaken to

create a unique product, service, or result. The temporary nature of projects

indicates a definite beginning and ending.

The following is only to be used by students that

have a taken Project Management Mentors exam prep training.

1

2. In which document would you find the code of account identifier,

description of work, responsible organization:

A. Scope Statement

B. WBS Dictionary

C. PERT/Charts

D. Responsibility Assignment Matrix

Answer: B Explanation: Information in the WBS dictionary includes, but is

not limited to, code of account identifier, description of work, responsible

organization, list of schedule milestones, etc.

2

3. All the following statements relating to Project Management Staff and the

project team are accurate EXCEPT:

A. The Project Management Staff helps develop the Project Management

Plan.

B. The Project Team is responsible for activities like planning, controlling, and

closing.

C. The Project Management Staff is a subset of the project team.

D. For very small projects, the project management responsibilities might be

shared by the entire project team or administered solely by the project

manager.

Answer: B Explanation: The Project Management Staff is a subset of the

project team and is responsible for the project management and leadership

activities such as initiating, planning, executing, monitoring, controlling, and

closing the various project phases. This group can also be referred to as the

core, executive, or leadership team. For smaller projects, the project

management responsibilities can be shared by the entire team or

administered solely by the project manager. 3

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2

4. You are considering whether to buy or make a software product. If you

want to buy, the cost is $ 80,000, and the cost of procuring and integrating

the product in your company is $ 1,000. If you want to build it yourself, the

product will require seven engineers working for three months. The salary

of each software engineer is $ 4,000 per month. The other related

miscellaneous costs budget allocated to the project is $2,000.

Which option will you choose?

A. Buy

B. Build

C. Neither build, nor buy

D. Need more information on suppliers to make a decision

Answer: A Explanation: If you buy, the cost is: $ 80,000 + $ 1,000 = $ 81,000,

If you build, the cost is: $ 4,000 x 7 x 3 + $ 2,000 = $ 86,000. So, in this

situation, it is preferable to buy.

4

5. Which of the following would not be helpful in performing the Develop

Schedule Process?

A. Schedule network analysis, critical path method, critical chain

method

B. Project calendars and schedule data

C. Scheduling tool, schedule compression, leads and lags

D. Modeling techniques, resource optimization techniques

Answer: B Explanation: Know your Tools/Techniques. Project calendars

and schedule data are outputs of the Develop Schedule Process.

5

6. In the context of the communication model, all the following statements

are correct EXCEPT:

A. Noise (communication blockers) should be minimized.

B. Receiver should decode and reply to the message.

C. Decoder (receiver) should acknowledge and agree with the message

sent by the encoder (sender).

D. Decoder should send a feedback message to the encoder.

Answer: C Explanation: Inherent in the communication model is an action

to acknowledge a message. Acknowledgment signals only receipt of the

message, not agreement or understanding

6

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3

7. The government has mandated that you ensure the neighborhood is not

adversely impacted by your project. For your project, this directive is

regarded as a/an:

A. Assumption

B. Ethical practice

C. Constraint

D. LEAN

Answer: C Explanation: From a project management point of view,

constraints are factors that will limit the Project Management Staff`s options.

Since this is a government mandate, it becomes a constraint for your project.

LEAN is a quality technique focused on reducing/eliminating waste.

7

8. You are estimating schedule activity costs by determining the unit cost

rates, e.g., staff costs per hour. All the following could be used to determine

resource cost rates EXCEPT:

A. Statistical relationship (parametric estimating) between historical data

and other variables.

B. Interviewing those doing the work.

C. Reviewing standard rates with escalation factors (for contracts).

D. Reviewing a seller’s published price list.

Answer: A Explanation: Parametric estimating uses a statistical

relationship between historical data and other variables. All the other

options are valid ways to determine unit cost rates.

8

9. You are performing the Control Risks process, and are on the lookout for

indications that a risk has occurred or is about to occur. These indications

can also be referred to as:

A. Triggers

B. Workarounds

C. Risk averse

D. Triggers, early warning signs, and risk symptoms

Answer: D Explanation: Best answer is Triggers. Indications that a risk has

occurred or is about to occur. Triggers may be discovered in the risk

identification process and watched in the risk monitoring and control process.

Triggers are sometimes called risk symptoms or warning signs.

9

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10. Stakeholders, including consultants, customers, sponsors, and

professional and technical associations, that gather and analyze information

with people and/or computers, are some of the sources of:

A. Enterprise environmental factors

B. Organizational process assets

C. Expert judgment

D. Stakeholder monitoring and control

Answer: C Explanation: Expert judgment: Additional expertise is available

from many sources, including... other units within the organization;

stakeholders, including consultants, customers, and sponsors; and

professional and technical associations.

10

11. You decide to use statistical sampling for your project, because

surveying the entire population involves all the following issues, except:

A. Inaccurate data

B. More money

C. More time

D. More resources

Answer: A Explanation: Survey of the entire population would yield the

most accurate data.

11

12. Your organization requires that all technical projects go through Initiate,

Analyze, Design, Implement, Test, and Closeout project life cycle which is:

A. Defined as the product life cycle.

B. Defined by having applicable project phases.

C. Contains several product life cycles.

D. Has deliverables that must be completed before work starts during the

next phase.

Answer: B Explanation: A project life cycle is a collection of generally

sequential and sometimes overlapping project phases whose name and

number are determined by the management and control needs of the

organization or organizations involved in the project, the nature of the

project itself, and its area of application. Option A and Option C are wrong

because project life cycle does not include the product life cycle. Option D

is not accurate because work in the next phase may, at times, start before

the deliverables of the previous phase are completed.

12

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13. Your team started creating a work breakdown structure for your project,

but soon realized the project was too complex to be depicted completely in

graphic format. You began using a work breakdown structure code of

accounts to:

A. Determine the complexity of the project

B. Identify the level at which individual WBS elements are found

C. Help in automating the WBS using appropriate software

D. Present justification for completing the project

Answer: B Explanation: The WBS is finalized by establishing control

accounts for the work packages and a unique identifier from a code of

accounts. These identifiers provide a structure for hierarchical summation of

costs, schedule, and resource information.

13

14. You advocate active participation of your team members; this is

because you believe in:

A. Theory Y (McGregor Model)

B. Theory X (McGregor Model)

C. Maslow`s hierarchy of needs

D. Referent Power

Answer: A Explanation: Douglas McGregor advocates that most workers

can be categorized according to two theories: Theory X: This assumes that

the workers are inherently lazy and require supervision Theory Y: The

average worker finds physical and mental effort on the job satisfying and

likes his work.

14

15. Which of the following is the most widely used contract type?

A. Cost plus incentive fee contracts

B. Fixed price incentive fee contracts

C. Cost plus award fee contracts

D. Firm Fixed Price Contract

Answer: D Explanation: Firm fixed price contracts (FFP) is the most

commonly used contract type. (And the type that is easier to budget for,

typically provides the lowest risk, and requires no day-to-day

administration.)

15

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Answer: B Explanation: The possible paths are as follows:

Start -> Task1 -> Task2 -> Task4-> End: 10

Start -> Task3 -> Task5 -> Task7-> End: 15

Start -> Task6 -> Task7 -> End: 15

Start -> Task1 -> Task2 -> Task3 -> Task5 -> Task7 -> End: 16

The critical path is 16. If the project has to be completed within 13 days, the project

float is - 3 days (i.e., 13 - 16) A project may have a negative project float. To deal

with such conditions, if the project has to be completed on time, the project manager

will have to either fast-track or crash the project schedule.

16.Please refer to the diagram given

(all units are in days). What is the project

float if management wants to complete this project within 13 days?

A. 0 days

B. - 3 days

C. 2 days

D. Cannot be determined, because information given in the question is incomplete

16

17. You use issue logs or action item logs to document and monitor the

resolution of issues. You focus on documentation and timely resolution of

issues, because unresolved issues can:

A. Be escalated to the project sponsor.

B. Become a major source of conflict if ignored.

C. Become undetermined risks in the project.

D. Have adverse effect on all project parameters.

Answer: B Explanation: Issues are clearly stated and categorized based on

urgency and their potential to impact the project. An owner is assigned an

action for resolution, and target date is usually established for closure.

Unresolved issues can be a major source of conflict and project delays.

17

18. Your project is almost complete, when the customer requests an additional

feature in the project`s final product. The BEST course of action is to:

A. Include the feature, as it will improve customer satisfaction.

B. Include the feature -- otherwise the product will not be accepted by the

customer.

C. Talk with the customer and explain that the new feature does not make

business sense.

D. Follow your change control process.

Answer: D Explanation: Option D is the best available choice. Option A

and Option B are not recommended, because this requirement was not in

the initial scope of work. Agreeing to include this requirement now will

impact your project deliverables. Option C assumes that you know more

about the business needs than the customer, which may not be true.

18

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19. You and the other Project Management Staff are using cost

aggregation, reserve analysis, expert judgment, and funding limit

reconciliation to establish a cost performance baseline. This is performed

during which process?

A. Control Costs

B. Determine Budget

C. Estimate Costs

D. Create WBS

Answer: B Explanation: Knowing your tools & techniques is how you get

this one right. Aggregate means “add” it all up. Determine Budget is the

process of aggregating the estimated costs of individual activities or work

packages to establish an authorized cost baseline. Cost aggregation,

reserve analysis, expert judgment, historical relationships, and funding limit

reconciliation are all the tools/techniques used in this process.

19

20. Graphical representations of situations showing cause-and-effect, time

ordering of events, and other relationships among variables and outcomes

are also referred to as:

A. S-curve charts

B. Graphical evaluation and review technique (GERT)

C. Causal influence diagrams

D. Run charts or scatter diagrams

Answer: C Explanation: These are graphical representations showing

causal influences, time ordering of events, and other relationships among

variables and outcomes.

20

21. During executing, all the following statements are apply, except:

A. Most of the project budget will be expended during the Executing

Process Group.

B. The project manager and the team implement the planned methods

and standards.

C. The project manager will review/verify all information from the

current phase-end closures.

D. The project manager and the team manage risks and implement risk

contingency plans.

Answer: C Explanation: When closing the project, the project manager

will review all prior information from the previous phase closures to ensure

that all project work is complete and that the project has met its objectives.

21

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22. Determining the required levels of quality for the project is the

responsibility of:

A. Project Sponsor

B. Project Manager/Project Management Staff

C. Project Team

D. All stakeholders in the project

Answer: B Explanation: The Project Manager and the Project Management

Staff are responsible for managing the tradeoffs involved to deliver the

required levels of both quality and grade.

22

23. You understand that managing stakeholder engagement is an important

priority. Which statement on project stakeholders is NOT correct?

A. Negative stakeholders should be ignored if the project has to be

successfully completed.

B. Stakeholders have varying levels of responsibility and authority when

participating on a project and these can change over the course of the

project life cycle.

C. Emotional Intelligence (EI) is the ability to recognize our own as well as

other people’s emotions, to discriminate between different feelings, and to

use this information to guide thinking/behavior.

D. Stakeholder expectations may be difficult to manage, because

stakeholders often have very different or conflicting objectives.

Answer: A Explanation: In the case of stakeholders with positive

expectations from the project, their interests are best served by helping the

project succeed. The interests of negative stakeholders are served by

impeding the project`s progress. Overlooking negative stakeholders can

result in an increased likelihood of failure. 23

24. You need to verify whether deliverables meet requirements and product

acceptance criteria. For this purpose, which of the following tools/techniques

would you rely on?

A. Inspection

B. Expert judgment

C. Observations

D. Focus groups

Answer: A Explanation: Inspection includes activities such as measuring,

examining, and verifying to determine whether work and deliverables meet

requirements and product acceptance criteria.

24

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25. Two project team members disagree often on the best way to handle

an issue. You ask them to look at the positives and negatives of their

approaches and submit their recommendations, which could be a "middle

path.” Which of the following conflict resolution techniques have you used?

A. Smoothing

B. Compromising

C. Confrontation

D. Withdrawal

Answer: B Explanation: Both sides give a little.

25

26. You had conducted an independent estimate to find out the cost of sub-

contracting the manufacturing of 1,000,000 ball-bearings for your automobile

company. You estimated the cost to be $500 per bearing. However, when

you asked for bids and proposals from prospective sellers, the minimum

price quoted was $750 per bearing. The reasons for the variance in the

estimate could be all the following, EXCEPT:

A. The procurement statement of work was not clear.

B. The prospective sellers misunderstood the procurement statement of

work.

C. The procurement statement of work was not sufficient.

D. There have been no major changes in the cost of material and labor

since last year.

Answer: D Explanation: Significant differences in cost estimates can be an

indication that the procurement statement of work was deficient, ambiguous,

and/or that the prospective sellers either misunderstood or failed to respond

fully to the procurement statement of work.

26

27. You are responsible for meeting the project schedule deadlines. If there

is some delay in the project schedule, you should:

A. Increase the timeline for the project.

B. Determine what would happen if you fast tracked or crashed the project,

and let the Change Control Board know the impact.

C. Ask the resources to work overtime to meet the project deadlines.

D. Change the project scope.

Answer: B Explanation: Schedule compression shortens the project

schedule without changing the project scope to meet schedule constraints,

imposed dates, or other schedule objectives. Schedule compression

techniques, include crashing, fast tracking, re-estimating, and/or cut

scope/quality.

27

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28. You are performing the Manage Communications Process. Which of

the following is NOT an Tool/Technique:

A. Work performance information

B. Communications technology

C. Communications methods

D. Information management systems

Answer: A Explanation: Performance reports are the output from the

Control Communications Process; not from Manage Communications

Process.

28

29. One of your team members filed a critical report ten minutes before a

bidder conference. You notice some serious errors have crept into the

report. You should:

A. Reschedule the meeting for a later date.

B. Go ahead with the meeting and tell the participants what is wrong with

the report.

C. Go ahead with the meeting, but ask your team member to make the

presentation.

D. Refer the team member`s report to management and ask them to cancel

the meeting.

Answer: A Explanation: Option A is the best choice. It’s always best to

understand things before you try to discuss them . Option B and C can

adversely impact the team morale and undermine your position in the

bidder conference. Option D is not recommended, as you should take

ownership to solve the problem. 29

30. You are creating a cost performance baseline for your project. All of the

following statements related to cost performance baseline are correct

EXCEPT:

A. It is a time - phased budget.

B. To measure disbursements, a spending plan can be used as a cost-

baseline.

C. It is used to measure, monitor, and control overall cost performance.

D. In the earned value management technique, it is also known as cost

measurement baseline.

Answer: D Explanation: In the earned value management technique, the cost

performance baseline is referred to as the performance measurement

baseline (PMB).

30

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31. You are the project manager in an automobile manufacturing company.

Machine parts required in your manufacturing process supplied by a vendor

did not reach in time because of heavy rains. You had anticipated this risk

and planned for it in your risk register. You started using unutilized machine

parts supplied one year ago. However, this has subjected your project to a

new risk - the machine parts which were not used for one year suffer from

higher level of defects. This new risk can also be called:

A. Contingency risk

B. Pure risk

C. Secondary risk

D. Residual risk

Answer: C Explanation: Components of risk register…Secondary risks that

arise as a direct outcome of implementing a risk response.

31

32. You are in the process of performing the work as defined in the project

management plan to achieve the project`s objectives. This is done during:

A. Direct and Manage Project Work

B. Develop Project Management Plan

C. Validate Scope

D. Create Deliverables

Answer: A Explanation: Performing the work is done during Executing.

Direct and Manage Project Work is the process of performing the work

defined in the project management plan to achieve the project`s objectives.

32

33. You are managing the tools/spare parts section for an aircraft

manufacturing company. Your team members have discovered some

defective tools/spare parts. The probable cause for these could be materials

used, defective measurement systems, inaccurate tolerances in the

machines, or other factors. To determine what caused the defect, you use:

A. Use a quality control chart

B. Draw an Ishikawa diagram

C. Create a flowchart

D. Draw a Pareto chart

Answer: B Explanation: Cause and effect diagrams (also called Ishikawa or

fishbone diagrams), illustrate how various factors might be linked to potential

problems or effects.

33

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34. You have been managing a project to construct a bridge on an

Interstate highway. You have divided the project into phases to provide

better management control. Which of the following is a characteristic of a

project phase?

A. Formal phase completion necessarily includes authorization for the

subsequent phase.

B. A project phase can be closed with a decision not to begin the

subsequent phase.

C. Project phases shouldn’t be divided into sub-phases even in complex

projects, as it becomes too difficult to manage.

D. All deliverables in the project phase should correspond to the project

management process.

Answer: B Explanation: Formal phase completion does not necessarily

include authorization for the subsequent phase. For instance, if the risk is

deemed to be too great for the project to continue or if the objectives are no

longer required, a phase can be closed with the decision not to initiate any

other phase. 34

35. An environmental remediation project has succeeded in reducing

costs. This is achieved by implementing a change request for new

technology not available when the scope was originally defined. An

approach used to optimize project life cycle costs, save time, increase

profits, improve quality, expand market share, solve problems, and/or use

resources more effectively is called:

A. Value engineering

B. Unanimity

C. Voice of customer

D. Kanban

Answer: A Explanation: This is the definition for Value Engineering.

Kanban is a method for managing knowledge work with an emphasis (JIT),

and LEAN. Work is pulled from a que. May also relate to visual process

management.

35

36. According to Herzberg`s theory, all of the following are motivating

factors, except:

A. Recognition

B. Increased responsibility

C. Career advancement possibilities

D. Salary

Answer: D (Although an increase in salary for additional performance can

be a motivator, salary by itself is not.)

36

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37. You have to provide a critical deliverable within five months and do not

have time to go through the Conduct Procurements process. You decide to

sign a contract with a supplier with whom your company has done some

work in the past. The risk you are accepting in this situation is:

A. The ability/skills of the supplier to deliver the goods.

B. Collusion between the supplier and your team.

C. Lack of proper scope definition.

D. Lack of a legally binding agreement.

Answer: A Explanation: The risk here is that even though the supplier has

worked with the company in the past, they may not have the required skills

for the current project.

37

38. You are in the process of performing the Develop Schedule process to

determine planned start and finish dates for project activities. Which of the

following inputs will be helpful for beginning this process?

A. Activity attributes, project scope statement, and activity list

B. Activity list, activity attributes, and schedule data

C. Project calendar, requested changes, and schedule data

D. Work performance information, schedule baseline, and performance

reports

Answer: A Explanation: In the Develop Schedule Process, planned start

and finish dates for project activities are determined by using activity

attributes, project scope statement, and activity list as inputs. The other

options contain outputs.

38

39. You are performing the Control Communications Process to organize

and summarize the information gathered. Later, you present the results of

the analysis as a comparison to the performance measurement baseline.

Some common formats for performance reports that you could use are:

A. S-curves, histograms, Pareto diagrams, GERT Charts

B. S-curves, responsibility assignment matrices, histograms

C. Bar charts, S-curves, histograms

D. Bar charts, control charts, project network diagrams

Answer: C Explanation: Common formats for performance reports include

bar charts, S-curves, histograms, and tables.

39

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40. You are managing a project in a foreign country, and now you realize

you will have to pay a fee to some government agencies to get your work

done. You should:

A. Pay the fee to the government agencies.

B. Refuse to pay the fee, because they are bribes and hence unethical.

C. Make a case why fees should be paid to government agencies, and

present it to your management.

D. Offer gifts to the government officials instead of fee to get their support.

Answer: A Explanation: A project manager has the responsibility to refrain

from offering or accepting inappropriate payments, gifts, or other forms of

compensation for personal gain, unless it is in conformity with applicable

laws or customs of the country where the project management services are

provided. In this scenario, however, since the law of the country requires

payment of fee to the government agencies, you will not be committing any

breach of the Code if you pay the same. It is a constraint.

40

41. There have been several variances in the cost and schedule estimates

on your project, and the original estimating assumptions are no longer

valid. The variances will likely continue until the end of the project.

Calculate the estimate at completion (EAC) for your project based on the

following data?

BAC = $ 1,000,000

EV = $ 200,000

PV = $ 400,000

AC = $ 150,000

A. $ 1,425,142

B. $ 1,200,120

C. $ 751,879

D. $ 1,050,000

Answer: A Explanation: Since original estimating assumptions are no longer valid,

use: AC + (BAC – EV) / (SPI x CPI) Reminder: SPI = EV / PV and CPI = EV / AC

$ 150,000 + ($1,000,000 - $200,000) / (.5 x 1.333) so…. $950,000 / .6666 41

42. You have been sub-contracting your IT development work to four

consulting firms. In this context, all the following statements relating to

transferring of risk to a contractor are true, except:

A. Risk transference nearly always involves payment of a risk premium.

B. Fixed price contract always transfers the risk to the seller.

C. Cost-plus contracts may transfer the cost risks to the buyer.

D. Contracts may be used for the transference of liability for specified risks

to another party.

Answer: B Explanation: A fixed-price contract may transfer risk to the

seller.

42

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43. Project integration management includes the processes and activities

needed to identify, define, combine, unify, and coordinate the various

processes and project management activities. For successful project

integration management, it would likely be best to have:

A. A strong matrix organizational structure in your company

B. A good communication management plan

C. Good project selection techniques

D. Positive stakeholders who support the project

Answer: B Explanation: Option B is the best choice. Integration and Communication

go hand-in-hand. A good communication management plan ensures good

communication between the different project interfaces and team members. This is

essential for project integration management. Option A: Strong matrix organizational

structure is not essential for good project integration management. Other organization

structures, including projectized, balanced matrix, etc, can also provide successful

project integration management. Option C: Project selection techniques are used for

project selection in initial stages of the project. However, they are not essential for

project integration management. Option D: Projects may have positive and negative

stakeholders, but the type of stakeholders will not affect successful project integration

management. 43

44. The customer was not satisfied with the finished product`s quality.

The cost of poor quality can also be referred to as:

A. Cost of conformance

B. Failure costs

C. Sunk costs

D. Opportunity costs

Answer: B Explanation: Failure costs are often categorized into internal

(found by the project) and external (found by the customer). Failure costs

are also called cost of poor quality.

44

45. As a portfolio manager, you would be responsible for managing which

of the following?

A. Project interdependencies

B. Projects and programs

C. Programs and operations

D. Functional work and operations

Answer: C Explanation: Best answer. Portfolio refers to a collection of

projects or programs and other work that are grouped together to facilitate

effective management of that work to meet strategic business objectives.)

45

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46. The sponsor wants to make a change to the project. You should:

A. Ask the sponsor to determine the impact of the schedule first.

B. Ask the sponsor how much it will cost to make the change.

C. Perform a funding limit reconciliation immediately, and let the sponsor

know what the additional costs will be.

D. Work with the sponsor throughout the change control process.

Answer: D Explanation: If there is a major change to the project, the project

manager should try to influence the change to minimize the impact on the

project. Usually the project manager s advised to do the following: 1) Evaluate

the impact of the change within the team. 2) Help the customer (or person

requesting the change) understand the impact of the change. 3) If changes

are in fact required, then open a change control and get the request approved.

Obviously, you will have to inform the management and the change control

board about the impact of the changes. 4) If the change control board

approves changes, then make appropriate changes in the project plan. 46

47. Your Project Management Staff is in the process of developing the

Human Resource Plan. The enterprise environmental factor that cannot

influence this process is:

A. Lessons learned documentation

B. Existing human resources

C. Personnel administration policies

D. Marketplace conditions

Answer: A Explanation: The enterprise environmental factors that can

influence the Develop Human Resource Plan process include, but are not

limited to: organizational culture and structure, existing human resources,

personnel administration policies, and marketplace conditions. Lessons

learned documentation become organizational process assets. 47

48. Your company has entered into a joint venture with another company,

and you are in the process of finalizing a teaming agreement. In the

teaming agreement, both the buyer and the seller collectively prepare:

A. Source selection criteria

B. Contract

C. Procurement statement of work

D. The contract & procurement statement of work

Answer: D Explanation: Best answer. Teaming agreement: The effort of

the buyer and the seller in this process is to collectively prepare a

procurement statement of work that will satisfy the requirements of the

project. The parties will then negotiate a final contract for award.

48

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49. The process of identifying the specific actions to be performed to

produce project deliverables refers to:

A. Define Activities

B. Collect Requirements

C. Create WBS

D. Create Stakeholder Management Plan

Answer: A Explanation: Define Activities is the process of identifying the

specific actions to be performed to produce the project deliverables.

49

50. All of the following are inputs to the Define Scope Process, except:

A. Requirements documentation

B. Project Charter

C. Project Scope Statement

D. Organizational Process Assets

Answer: C Explanation: The Project Scope Statement is the key output

of the Define Scope Process.

50

51. You have conducted a communication requirements analysis to

determine the total number of possible communication channels in the

project. While conducting the analysis, you learn that the number of

communication channels:

A. Increases in reverse proportion to the number of people.

B. Decreases in inverse proportion to the number of people.

C. Increases in exponential proportion when the number of people

increases.

D. Depends on the type of project.

Answer: C Explanation: Option C is the best answer. Formula is n (n-A) / 2

51

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52. You have been asked to help management select two of three

potential projects. Which of the following would not apply?

A. Configuration management

B. Constrained optimization method

C. Benefit measurement methods

D. Analogous estimating

Answer: A Explanation: Configuration management is used for

changes/version control.

52

53. You are in the Identify Risks Process and are determining which risks

may affect the project and document their characteristics. Whom would you

want to be a part of the Identify Risks process?

A. The project manager, project team members, subject matter experts, and

customers.

B. The risk management team, end users, and risk management experts.

C. All relevant stakeholders.

D. Positively impacted stakeholders.

Answer: C Explanation: Don’t expect, but don’t exclude. Participants in risk

identification activities can include the following: project manager, project

team members, risk management team (if assigned), customers, subject

matter experts from outside the project team, end users, other project

managers, stakeholders, and risk management experts. While these

personnel are often key participants for risk identification, all project

personnel should be encouraged to identify risks. 53

54. A change in your project schedule has resulted in increased cost and

risk. It has also impacted your resource plan. To coordinate changes

across the entire project, you will need to rely on which process:

A. Configuration Management Plan

B. Perform Integrated Change Control

C. Change Request Plans

D. Changes to project plan baselines

Answer: B Explanation: Perform Integrated Change Control process

includes... coordinating changes across the entire project.

54

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55. In a normal distribution, standard deviation refers to:

A. Distance of measurement from the mean (i.e. how far from the mean)

B. Distance of measurement from the most likely value

C. Distance of measurement from the middle most value

D. A tool that is used in qualitative risk analysis

Answer: A Explanation: Standard

deviation is a distance of measurement

from the mean or, the square root of the

average of the squares of deviations

(about) the mean of a set of data.

Standard deviation is a statistical

measure of spread or variability. A

standard normal distribution, which

shows standard deviation (sigma) as

distance of the measurement from the

mean value. 55

56. You and your Project Management Staff are developing the Project

Management Plan. Which of the following is not in the correct sequence?

A. Plan risk management, identify risks, qualitative risk analysis,

quantitative risk analysis, plan risk responses, plan procurements

B. Scope management plan, stakeholder management plan, requirements

documentation, project scope statement, WBS

C. Activity lists, estimate resources, estimate durations, schedule, project

schedule network diagram

D. Quality management plan, staffing management plan, communications

management plan

Answer: C Explanation: Schedule comes after the Project Schedule

Network Diagram.

56

57. You are the project manager at a software development company, and

need ideas for project and product requirements. Which of the following

techniques would you most likely use to gather creative ideas at your

meeting?

A. Focus groups

B. Idea/mind mapping

C. Nominal group technique

D. Brainstorming

Answer: D Explanation: Brainstorming (best answer): A technique used

to generate and collect multiple ideas related to project and product

requirements. The other options actually utilize brainstorming.

57

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58. You invest a lot of time in team development to increase the team`s

performance, which in turn increases the likelihood of meeting project

objectives. Which of the following indicators would you most likely NOT use

to evaluate your team`s effectiveness?

A. Improvement in skills of team members.

B. Improvement in competencies and morale that help the team to perform

better as a group.

C. Decrease in staff-attrition (i.e, fewer people leaving the project team).

D. Delivery of project deliverables ahead of schedule.

Answer: D Explanation: To evaluate the team`s effectiveness, we may

include indicators such as: Improvements in skills that allow individuals to

perform assignments more effectively; Improvements in competencies that

help the team to perform better as a team; Reduced staff turnover rate;

Increased team cohesiveness whereby team members share information

and experiences and help each other to improve the overall project

performance 58

59. Which of the following statements on time and material contracts is true?

A. These types of contracts resemble cost-reimbursable type

arrangements, because they are close ended.

B. T&M contracts cannot grow in value like a cost-reimbursable contract.

C. The full value of the agreement is defined at the time of contract

award.

D. Unit rates can be fixed by the buyer and seller when both parties agree

on the values for specific resource categories.

Answer: D Explanation: Time and material (T&M) contracts are the types of

contracts that resemble cost-reimbursable contracts in that they can be left

open ended and may be subject to a cost increase for the buyer. The full

value of the agreement and the exact quantity of items to be delivered may

not be defined by the buyer at the time of the contract award. Thus, T&M

contracts can increase in contract value as if they are cost-reimbursable

contracts. Unit labor or material rates can be preset by the buyer and seller,

including seller profit, when both parties agree on the values for specific

resource categories, such as senior engineers at specified rates per hour, or

categories of materials at specified rates per unit. 59

60. While creating a project schedule, what duration should a milestone

have?

A. Zero

B. Duration equal to the phase duration

C. Duration estimates plus cost of conformance and contingency reserves

D. Early start plus duration

Answer: A Explanation: Milestone is a significant point or event in the project

with no duration associated with it.

60

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61. You would like to conduct a lessons learned session to identify project

successes and failures, as well as make recommendations to improve

future project performance. This is usually done:

A. During project closure

B. After scope validation

C. Throughout the project life cycle at phase exits

D. During project execution and project closure

Answer: C Explanation: During the project life cycle, the project team and key

stakeholders identify lessons learned concerning all aspects of the project. The

lessons learned are compiled, documented, and distributed so that they

become part of the historical database. However, most of the organizations

prefer post-implementation meetings and case studies to document lessons

learned.

61

62. You recently went on an official trip to another country to discuss a

business proposition with a potential vendor. The vendor took you out for

lunch and offered you gifts, as it is customary in that country. You must:

A. Tell the vendor that you cannot accept the gifts as per company policy

B. Accept the gifts as it is a local custom, but promptly inform your

manager

C. Return the gifts, because accepting them could be interpreted as a

personal gain

D. Accept the gifts, as they are not very expensive

Answer: B Explanation: A project manager has the responsibility to

refrain from offering or accepting inappropriate payments, gifts, or other

forms of compensation for personal gain, unless it is in agreement with

applicable laws or customs of the country where the project management

services are being provided. 62

63. All of the following relate to the Closing Process Group, except:

A. Managing procurement relationships, monitoring contract

performance, and making changes/corrections to contracts as

appropriate.

B. Procurements should be finalized prior to closing the project

C. Procurement information should be stored in a records management

system

D. The project sponsor signs off on the project after the final lessons

learned is complete

Answer: A Explanation: This is the definition for the Control Procurements

Process, which is performed during monitoring and controlling.

63

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64. You have identified important risks and planned the appropriate

responses. Some risks (e.g. possibility of natural disasters impacting the

project) have been documented and accepted in your risk management

plan. What are the remaining risks called?

A. Unidentifiable Risks

B. Residual Risks

C. Secondary Risks

D. Inherent Risks

Answer: B Explanation: Components of the risk register...include:

Residual risks that are expected to remain after planned responses have

been taken, as well as those that have been deliberately accepted.

64

65. In a recent job interview, you are asked to define the most important

characteristic of a project manager. Which of the following will be the best

answer?

A. Subject matter expert

B. Integrator

C. Encoder

D. Risk manager

Answer: B Explanation: In the project management context, integration

includes characteristics of unification, consolidation, articulation, and

integrative actions that are crucial to project completion, successfully

managing stakeholder expectations, and meeting requirements.

65

66. You have been asked to prepare a process improvement plan.

You should consider all the following, except:

A. Costs of non conformance

B. Targets for improved performance

C. Process boundaries and process metrics

D. Continual process improvement analysis meetings during

Executing

Answer: A Explanation: Costs of non conformance are rework, etc. The

areas to be considered in the process improvement plan include process

boundaries, process configuration, process metrics, and targets for improved

performance.

66

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67. You are responsible for managing a project in your company but

you have little authority and have to constantly report to a functional

manager. To which organizational structure does your company best

relate to?

A. Matrix

B. Functional

C. Projectized

D. Balanced

Answer: B Explanation: A classic functional organization... is a hierarchy

where each employee has one clear superior. Staff members are grouped

by specialty, such as production, marketing, engineering, and accounting at

the top level.

67

68. You are a project manager in a manufacturing company, and are

developing a new product. In this context, you are conducting

requirements workshop for the stakeholders to determine the product`s

critical characteristics. Which technique would best be used for this

purpose?

A. Quality Function Deployment (QFD)

B. Joint Application Development (JAD)

C. Voice Of Customer (VOC)

D. Key Performance Indicators (KPI)

Answer: A Explanation: Quality Function Deployment (QFD) is an

example of a facilitated workshop technique that helps determine critical

characteristics for new product development. KPI is a type of

performance measurement used to evaluate the success of the project.

(E.g. zero defects, meets business requirements, customer satisfaction.)

68

69. You establish clear expectations regarding acceptable behavior by

project team members. You believe that early commitment to clear

guidelines will decrease misunderstanding and increase productivity. These

expectations and guidelines are also known as:

A. Team-building activities

B. Ground rules

C. Interpersonal skills

D. Core team rules of conduct

Answer: B Explanation: Ground rules establish clear expectations on

acceptable behavior by project team members. Early commitment to clear

guidelines decreases misunderstandings and increases productivity.

Discussing ground rules allows team members to discover values that are

important to one another.

69

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70. You are in the process of determining the types of contracts to be used,

need for standardized procurement documents, and ways of managing

multiple providers. You can get the guidance for doing these activities

through:

A. Project Management Plan

B. Contract Change Control Plan

C. Procurement Management Plan

D. Cost Management Plan

Answer: C Explanation: The procurement management plan describes how

the procurement processes will be managed from developing procurement

documents through contract closure. The procurement management plan

can include guidance for:

- Types of contracts to be used

- Whether independent estimates will be used and if they are needed as

evaluation criteria

- Managing multiple suppliers 70

71. You are beginning the Estimate Activity Durations Process. Which of

the following would be helpful?

A. Source selection criteria, P-I matrix

B. Staffing management plan, Communications management plan

C. Quality metrics, Quality checklists

D. Activity list, Resource Calendars, Resource Breakdown Structure,

Risk Register

Answer: D Explanation: Helpful inputs. Note that risk register is included

as part of the contingency reserves needed for “reserve analysis.”

71

72. You are the project manager with seven team members. One more

member will be joining the team after a week. What will be the number of

communication channels once the new member joins your team?

A. 28

B. 21

C. 18

D. 36

Answer: D Explanation: There will be 9 people in your team (this

includes 8 team members and you, the project manager). So, the number

of communication channels = 9 * (9 - A) / 2 = 9 * 8 / 2 = 36.

72

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73. All of the following are inputs for the Monitor and Control Project Work

Process, except:

A. Project management plan, enterprise environmental factors,

organizational process assets

B. Validated changes, work performance information

C. Change requests & work performance reports

D. Schedule & cost forecasts

Answer: C Explanation: These are actually outputs for this process.

73

74. Half way through your construction project, the CPI is 0.85 and SPI is

1.25. What could be the possible reason?

A. A critical resource went on sick leave for a long period of time, which

had not been anticipated earlier.

B. The cost of raw materials required for construction increased by 10%.

(You had anticipated a cost increase of 12% in your project plans.)

C. In anticipation of delays, the project was crashed to decrease the

duration.

D. There was four days waiting time in the curing of concrete, and work

could not be done during that time.

Answer: C Explanation: Option C: This is the correct answer, because

crashing of a project results in decreased duration and increased costs.

This verifies the given data on CPI and SPI. Options 1 and 4: They are

ruled out, because they do not verify the given data that SPI>1. Option B:

This is also ruled out, because it does not verify the given data that CPI<1.

74

75. Even after carefully performing risk management for the project, you

realize that possibility of new risks occurring in the future still exists. You

will be able to handle such risks if you perform:

A. P-I Matrix Assessments

B. Continuous Process Improvement

C. Control Risks

D. Risk Response Analysis

Answer: C Explanation: The Control Risks is the process of

implementing risk response plans, tracking identified risks, monitoring

residual risks, identifying new risks, and evaluating risk process

effectiveness throughout the project.

75

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76. Which of the following are not inputs to the Direct and Manage

Project Work Process:

A. Organizational process assets

B. Approved change requests

C. Project management plan

D. Change control tools

Answer: D Explanation: Change control tools are a technique used in

Perform Integrated Change Control process. The activities performed

during the Direct and Manage Project Work process include but are not

limited to manage sellers and suppliers, create project deliverables,

implement the planned methods and standards, etc.

76

77. You have completed a NASA project for the launch of a weather

forecasting satellite. The satellite is being tested for a specific quality

metric. For which processes are quality metrics used?

A. Perform Quality Assurance and Plan Quality Management

B. Plan Quality Management and Perform Quality Control

C. Perform Quality Control, Plan Quality Management, and Perform

Quality Assurance

D. Perform Quality Assurance and Perform Quality Control

Answer: D Explanation: Quality metrics are used in the Perform Quality

Assurance and Perform Quality Control processes—Not in Planning.

77

78. You are a project manager in XYZ Company, which has a projectized

organizational structure. In this environment, all of the following are true,

except:

A. Team members are often collocated.

B. There is a "home" for project team members after a project is

completed.

C. You have a great deal of authority and independence.

D. Organizational units (or departments) either report directly to you or

provide support services to the various projects.

Answer: B Explanation: One disadvantage of a projectized organization is

that there is "no home" for the project team members once the project is

completed. All the remaining features mentioned above are features of a

projectized organization.

78

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79. In projects, expert judgment will often be used throughout all the

project integration processes as a common tool/technique. This can be

provided by all of the following, except:

A. Professional and technical associations

B. Competitors

C. Consultants

D. Other units within the organization

Answer: B Explanation: Expert judgment is available from:

- Other units within the organization

- Consultants

- Stakeholders, including customers or sponsors

- Professional and technical associations

- Industry groups

- Subject matter experts 79

80. In a previous project, the project manager told the team members

what to do. The type of authority they likely had was:

A. Legitimate (formal, based on position)

B. Laissez faire

C. Expert

D. Penalty

Answer: A

80

81. Which of the following would not be used during the Control

Procurements Process?

A. Contract change control, procurement performance reviews, payment

systems

B. Performance reporting, inspections, audits

C. Claims administration, records management system

D. Procurement audits, closed procurements

Answer: D Explanation: Closed procurements is performed during the

Close Procurements process.

81

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82. All the following statements regarding the creation of duration estimates

are correct, EXCEPT:

A. Mathematical analyses like CPM, GERT, and PERT indicate the dates

on which the activity can be scheduled, given resource limits and other

constraints.

B. Duration compression techniques, including fast tracking and crashing,

can help in decreasing the project schedule.

C. WBS classification allows for useful activity ordering and sorting.

D. The duration of the project is the sum of the duration of all the activities

in the project.

Answer: D Explanation: The duration of the project should be calculated

after drawing a network diagram and determining the critical path. The

duration of the project is the length of the critical path and not the sum of the

duration of all the tasks in the project.

82

83. Which of the following motivation theories is attributed to Victor Vroom?

A. Three Needs Theory

B. Expectancy Theory

C. Theory Y

D. Situational Leadership II Theory

Answer: B Explanation: Victor Vroom is attributed with the Expectancy

Theory. People “expect” to be recognized/rewarded, so plan on how to link

their performance with their desired reward. (Three Needs: David MCleland.

Theory Y: Ouichi. Situational Leadership II: Hersey & Blanchard)

83

84. The seller`s project is undertaken on contract and you are an employee

of the seller. Since you earlier worked with ABC Bank, the buyer, you are

aware of the evaluation criteria used in ABC Bank to select sellers. You

understand this could be a potential conflict of interest situation. How do

you propose to act?

A. Do nothing and continue to work as before.

B. Take the appropriate person in ABC Bank into confidence and discuss

this issue with her to determine what to do.

C. Disclose the evaluation criteria to your (seller) organization and help

their business grow.

D. Remove yourself from the project—this is a conflict of interest.

Answer: B Explanation: Option B (best answer): This is the correct answer.

Since the evaluation criteria are proprietary information of ABC Bank, it is

important for you to discuss the matter directly with the appropriate person in the

ABC Bank. Option A: This introduces conflict of interest as to whether to act or

not in favor of your current employer. Option C: This is unethical, because

proprietary information of the buyer should not be disclosed. Option D: This is an

extreme step that could be taken only if required after talking to the buyer. 84

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85. Calculate the to-complete-performance index (TCPI) of your project,

given that the actual cost of your project is $125,000, cost variance is

$65,000, and the budget at completion is $250,000.

A. .9

B. 0.48

C. 1.7

D. .3

Answer: B Explanation: CV = EV - AC

So, EV = CV + AC = 65,000 + 125,000 = 190,000.

TCPI = (BAC-EV) / (BAC-AC)

= (250000-190000) / (250000-125000)

= 60000/125000

= 0.48

85

86. In your project, you have just conducted a risk data quality assessment to

evaluate the degree to which the data about risks is useful for risk management.

What is your next step?

A. Perform a structured review of project plans and assumptions, both at the total

project and detailed scope levels.

B. Develop checklists to identify risks based on historical information and

knowledge that has been accumulated from previous similar projects.

C. Conduct planning meetings to develop the risk management plan.

D. Conduct interviews to quantify the probability and impact of risks on project

activities.

Answer: D Explanation: Justification: Risk data quality assessment is a tool for Perform

Qualitative Risk Analysis process. It refers to "Interviewing" which is a tool and technique for

Perform Quantitative Risk Analysis. Perform Quantitative Risk Analysis is conducted after

Perform Qualitative Risk Analysis. Option A: This refers to "Documentation Reviews" which is

a tool and technique for Identify Risks process. Identify Risks process is conducted before

Perform Qualitative Risk Analysis process. Option B: This refers to "Checklist Analysis" which

is a tool and technique for Identify Risks process. Identify Risks process is conducted before Perform Qualitative Risk Analysis process. Option C: This refers to "Planning Meetings and

Analysis" which is a tool and technique for Plan Risk Management process. Plan Risk

Management process is conducted before Perform Qualitative Risk Analysis process. 86

87. You are the project manager for a project managed under contract. You

receive a change request from the buyer involving a new government

regulation. What should you do FIRST?

A. Talk with the project team members to understand implications of the

change.

B. Adopt an Agile project lifecycle.

C. Begin the change control process.

D. Implement the change and communicate to the customer.

Answer: C Explanation: Since the change request pertains to a

government regulation and the project is being managed as part of a

contract, it is mandatory to implement the change. The first step towards

that is to activate the change control procedure. Agile (iterative type of

lifecycle) relates to determining scope early, and modifying schedule and

cost routinely over the course of the project. The product is developed

through a series of iterations (repeated cycles, i.e. Agile).

87

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88. In your project, you would like to identify logical groupings based on

natural relationships. Which one of the following techniques would you

use?

A. Force field analysis

B. Affinity diagrams

C. Voice of Customer

D. SWOT analysis

Answer: B Explanation: Affinity diagrams are used to visually identify

logical groupings based on natural relationships.

88

89. Your project sponsor has specified that you have to complete your

project within 3 months with a funding limit of $ 250,000. This is an

example of:

A. Authoritative management

B. A constraint

C. An assumption

D. High-level risk

Answer: B Explanation: Project constraints are those constraints

associated with the project scope that limit the team`s options. For example,

a predefined budget or any imposed dates or schedule milestones that are

issued by the customer or performing organization constitute constraints.

89

90. Your company exhibited a car model in two international auto expos and

obtained feedback from the global automobile industry, auto magazines, and

others. The company decided to go ahead with the designing and

manufacturing of the car, taking into consideration the feedback received.

Which of the following methods did your company use?

A. Observation technique

B. Prototype

C. Requirements analysis

D. Quality sample

Answer: B Explanation: Since prototypes are tangible, prototyping allows

stakeholders to experiment with a model of their final product rather than only

discussing abstract representation of their requirements. Prototype is a method of

obtaining feedback on a requirement by providing a model to work on. Option A:

Observation technique provides a direct way of viewing Individual in their

environment and how they perform their jobs and tasks to carry out the processes

Option C: Requirement documentation describes how individual requirements

meet the business needs for the project. Option D: Requirement traceability

matrix gives high level requirement to more detailed requirement. 90

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91. You are determining project roles, responsibilities, and reporting

relationships. All of the following will be useful inputs to you, except:

A. Enterprise environmental factors

B. Organizational process assets

C. Activity resource requirements

D. Project organization charts

Answer: D Explanation: Develop Human Resource Plan is the process of

identifying and documenting project roles, responsibilities, required skills,

reporting relationships, and creating a staffing management plan. Inputs to

this process are activity resource requirements, enterprise environmental

factors, and organizational process assets. However, project organization

charts are an output.

91

92. The subcontracting requirements for machining high-value equipment are

very demanding. Hence, you have determined the technical criteria to

evaluate the sellers. This is an example of:

A. Objective evaluation criteria

B. Source selection criteria

C. Statement of work

D. Work breakdown structure

Answer: B Explanation: Selection criteria are developed and used to

rate or score seller proposals, and can be objective or subjective.

92

What is the float of activity 5?

A. 0

B. 1

C. 2

D. -1

Answer: A Explanation:

The lengths of different paths are:

Start -> 1 -> 2 -> End: 10

Start -> 3 -> 5 -> End: 11

Start -> 4 -> 5 -> End: 12

Since the longest path is Start -> 4 -> 5 -> End; this is the critical path.

Activity 5 lies on the critical path; hence the slack for task 5 is "0". 93

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94. You have been assigned seven project team members, and one more

person will be joining next week. Once the new person joins, the number of

communication channels will increase by:

A. 0

B. 8

C. 12

D. 20

Answer: B Explanation: For calculating the number of communication

channels, the formula used is: N = n (n-1) / 2. So, in this instance, number of

communication channels with 8 people = 8*(8 -1) / 2 = (8*7) / 2= 28. Number

of communication channels with 9 people = 9* (9 - 1) / 2 = (9*8) / 2= 36

So, the communication channels will increase by: 36 - 28 = 8. (Did you forget

to include yourself?)

94

95. Your company has recently been awarded a contract by the government

to reconstruct houses devastated by an earthquake. In this context, the

government’s role will most likely provide the:

A. Project scope baseline

B. Business case / Business need

C. Project charter

D. Project management plan

Answer: C Explanation: Option C: Since the government is an external

agency, and this is a "recently awarded" project as mentioned in the question,

hence inputs (e.g. contract) from the government will help the project manager

in creation of the project charter for the performing organization. Option A:

Scope Baseline includes the Scope Statement, WBS and WBS Dictionary. So,

this will be created later on after the project charter is finalized. Option B:

Business Need/Business case for the project should be already established

because the government has contracted out the work to your company. Option

D: The project management plan is a planning document created after the

project charter is approved. 95

96. Which of the following processes has the Stakeholder Register as the

output?

A. Plan Stakeholder Management

B. Identify Stakeholders

C. Plan Human Resources

D. Develop Business Requirements

Answer: B Explanation: The key output for the Identify Stakeholders

Process is the Stakeholder Register. Business Requirements are

requirements that are analyzed, prioritized, and documented as they

relate to the needs for the preforming organization. 96

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97. Your risk calculations show there is a risk of overrunning the project

scope and schedule targets to levels that are beyond the threshold limits

determined in the project. To bring the level of risk to a level acceptable to

your organization, you should:

A. Consider using contingency reserves

B. Decrease the project scope and increase the project schedule

C. Talk with your sponsor about canceling the project

D. Add in training costs

Answer: A Explanation: Contingency reserves are needed to bring the risk of

overrunning stated project objectives to a level acceptable to the organization.

97

98. You are managing a small project with five team members working part-

time. At the beginning of every week, you allocate work to all the team

members. This is an example of:

A. Work Authorization System

B. Improper planning because team members do not know in advance

what needs to be done at what time

C. Responsibility Assignment Matrix (e.g. RACI)

D. Project schedule management

Answer: A Explanation: A work authorization system is a collection of

formal documented procedures that specifies how project work is

authorized to ensure that work is done by the identified organization at the

right time and in the proper sequence.

98

99. After joining as a stand-in project manager for an ongoing project, you

are informed by the team that certain features are added to the deliverable

that were not requested by the customer, to earn the customer’s

appreciation. In this situation:

A. You are concerned, because the project team is gold-plating

B. You are happy, because the project will “exceed customer

expectations”

C. You are concerned that this is going to increase the project size

D. You are undecided about the increase in the quality metrics of the

project

Answer: A Explanation: You should be concerned because the project team is

gold-plating, which is not a recommended project management practice. Please

note that “adding extra functionality beyond project scope” is not recommended

by PMI, since a project is supposed to deliver what is defined in its scope.

Similarly, one cannot request for additional sizing for the project because the

customer had never asked for the additional requirements. 99

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100. Project performance must be monitored and measured regularly to

identify variances from the plan. All the following processes are performed

during monitoring and controlling, except:

A. Validate Scope

B. Control Risks

C. Control Stakeholder Management

D. Perform Quality Assurance

Answer: D Explanation: Perform Quality Assurance is a process in the

Executing Process group.

100

101. Some of the benefits of a well-constructed project scope statement

include all, except:

A. Provides a documented basis for making future project decisions

B. Develops common understanding of project scope among

stakeholders

C. Provides knowledge of project justification, deliverables, and

objectives

D. Provides a basis for time and cost estimates

Answer: D Explanation: Work breakdown structure (which is an output from

Create WBS process) helps in providing a basis for time and cost estimates.

All the remaining are benefits of a well-constructed project scope statement.

101

102. You are managing a high priority project, requiring more than 1,000

team members. During human resource planning, you would like to apply

proven principles to shorten the time needed to create a human resource

plan to ensure you are when and how human resource requirements will

be met. Which of the following “subsidiary plan” does this describe?

A. Stakeholder register

B. Linear Resource Chart

C. Staffing management plan

D. Stakeholder allocation plan

Answer: C Explanation: The staffing management plan describes when

and how the human resource requirements will be met.

102

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103. The following is the data for a CPIF project you are managing:

Target cost is $ 100,000; Actual cost is $ 80,000;

Target fee is $ 20,000; Maximum fee is $ 25,000;

Sharing ratio is 60:40.

What should be the final price of the contract?

A. $ 100,000

B. $ 108,000

C. $ 105,000

D. $ 92,000

Answer: C Explanation:

Target cost (TC) = $ 100,000

Target fee (TF) = $ 20,000

Maximum fee = $ 25,000

Sharing ratio=60:40

Actual fee (AF) = {(TC - AC) * SSR} + TF = {($ 100,000 - $ 80,000) * 40%} + $

20,000 = $ 20,000 * 40% + $ 20,000 = $ 28,000,

Although the actual fee is more than the maximum fee, the maximum fee ($ 25,000)

only is payable. So, final price = AC + AF = $ 80,000 + $ 25,000 = $ 105,000

103

104. Of the following documents, all of which are updated during the Control

Schedule process, which is NOT a part of the project management plan?

A. Schedule baseline

B. Cost baseline

C. Schedule management plan

D. Schedule data

Answer: D Explanation: Elements of the project management plan that

may be updated include, but are not limited to, schedule baseline, schedule

management plan, and cost baseline. Schedule data is the project

document that gets updated as an output to the Control Schedule process.

104

105. What are the outputs for the Plan Scope Management Plan?

A. WBS, WBS Dictionary, Project Documents updates

B. Scope Management Plan, WBS

C. Requirements Traceability Matrix, Project Scope Statement

D. Scope Management Plan, Requirements Management Plan

Answer: D Explanation: Remember, all the scope baseline information is

incorporated into the Scope Management Plan. Understanding the

sequence of the performing the processes is key to these types of questions.

105

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106. As part of your duties as a project manager, you provide confidential

company data to a vendor. In this context, which of the following precautions

should you take?

A. Insist that the vendor signs a non-disclosure agreement after you release

the sensitive information.

B. Make sure that the vendor receives all the sensitive information in time.

C. Ensure that the vendor signs non-disclosure agreement before you

release the sensitive information.

D. Monitor the vendor in order to prevent her from sharing the information

with her competitors

Answer: C Explanation: PMI Code of Ethics and Professional Conduct

requires a project manager not to disclose sensitive or confidential

information. But, at times, an organization has a legitimate need to disclose

confidential information to vendors, governmental agencies, or others. When

disclosing confidential or sensitive information, it is the responsibility of the

project manager to ensure that proper nondisclosure agreements are signed

prior to the disclosure of the sensitive information. 106

107. As the project manager at a small software development company, you

are determining the possible costs to complete project activities. This is

done as part of which process?

A. Variance Analysis

B. Estimate Costs

C. Determine Budget

D. Estimate Procurement Costs

Answer: B Explanation: Estimate Costs is the process of developing an

approximation of the monetary resources needed to complete project

activities. Cost trade-offs and risks must be considered, such as make

versus buy, buy versus lease, and the sharing of resources in order to

achieve optimal costs for the project.

107

108. You have created a spreadsheet that shows cumulative cost at any

particular point of time in the project duration. Your director wants to review

the project costs and you decide to make a presentation. Cumulative costs

plotted against time may be shown in which report?

A. S-curve

B. Histogram

C. Just in Time, LEAN, Kanban Charts

D. Pareto diagram

Answer: A Explanation: S-curve is a graphic display of cumulative costs,

labor hours, percentage of work, or other quantities, plotted against time.

The name derives from the S-like shape of the curve.

108

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109. Ideally, when should a project manager begin working on a project?

A. As soon as a possible

B. After the Project Charter has been approved

C. When the WBS is completed

D. At any time during the project life cycle, depending on requirements

Answer: A Explanation: A project manager is identified and assigned as

early in the project as is feasible. NOTE: THE PROJECT MANAGER IF

FORMALLY ASSIGNED WHEN THE PROJECT CHARTER HAS BEEN

APPROVED!

109

110. All the following statements about "Quality" and "Grade" are true,

except:

A. Grade is a rank given to entities having the same functional use but

different technical characteristics.

B. Low quality product may be of high grade.

C. Low grade products may have high quality levels.

D. It is a problem if the product is of high quality and low grade.

Answer: D Explanation: Grade is a category assigned to products or

services having the same functional use but different technical

characteristics. While a quality level that fails to meet quality requirements

is always a problem, low grade may not be. For example, a software

product can be of high quality (no obvious defects, readable manual) and

low grade (a limited number of features), or of low quality (many defects,

poorly organized user documentation) and high grade (numerous features). 110

111. ABC company has recently launched a new model of their car in the

market and the market response has been overwhelming. Sales have gone

up to a level much higher than what the company anticipated. To cater to the

increased market demand, the company plans to start a project to create a

new assembly line for the cars. Who is the end user?

A. Project Manager and Project Management Staff

B. People who may buy the cars in the future

C. Project Sponsor who provides funding

D. The assembly line worker who is going to work on the new assembly

line being created

Answer: D Explanation: Customers refer to the entity acquiring the

project`s product, and users refer to those who will directly utilize the

project`s product.

111

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112. Your project is very critical for the company and must be completed

within six months. The project charter has been signed, but the project scope

statement is not yet prepared. Management asks you to go ahead without a

scope statement. What should you do?

A. Refuse to work on the project, because the management is not following

standard project management practices.

B. To save time, you should start the project with inputs from the project

charter.

C. Try to meet with management to discuss problems you may face if you

start the project without a scope statement.

D. Escalate the issue to the project sponsor and issue a risk memo.

Answer: C Explanation: Option C: This is the best available alternative. Without the

scope statement, you do not have a good understanding of the project justification,

product, or project deliverables and project objectives. Also, you do not have all the

inputs for the scope definition and for the creation of work breakdown structure

(WBS). The best option is to talk to the management about the problems likely to be

faced if you start a project without a scope statement. Option A: This is an extreme

step and is not recommended. Option B: This will pose problems. For example, you

will not be able to create a WBS without the help of a scope statement. Option D:

This is an extreme measure and is not recommended. 112

113. Ten team members were assigned in advance to your project. This

pre-assignment could be because of all the following reasons, except:

A. Specific people were promised as part of a competitive proposal.

B. Suitable people volunteered to work on the project.

C. Staff assignments were defined in the project charter.

D. The project was dependent on the expertise of the pre-assigned

persons

Answer: B Explanation: When project team members were selected

in advance, they would be considered pre-assigned. This situation

could occur if the project was the result of specific people being

promised as part of a competitive proposal, if the project was

dependent upon the expertise of particular persons, or if some staff

assignments were defined within the project charter.

113

114. A contract which includes features of cost reimbursable and fixed price

types of contract is a:

A. Fixed price plus incentive fee contract

B. Cost plus award fee contract

C. Time and material contract

D. Cost plus fixed fee contract

Answer: C Explanation: Time and material contracts are a hybrid type of

contractual arrangements that contain aspects of both cost-reimbursable

and fixed-price contracts. Option A: This type of contracts involves fixed-

price arrangement that allows for deviation from performance, with financial

incentives tied to achieving agreed metrics. Option B: In this type of

contracts, the seller is reimbursed for all legitimate costs, but the majority of

the fee is only earned based on the satisfaction of certain broad subjective

performance criteria defined and incorporated into the contract. Option D: In

this type of contracts, the seller is reimbursed for all allowable costs for

performing the contract work, and receives a fixed fee payment calculated

as a percentage of the initial estimated project costs.

114

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115. Activity attributes extend the description of the activities in the activity

list. These activity attributes are inputs to all the following processes,

except:

A. Sequence Activities

B. Define Activities

C. Estimate Activity Resources

D. Estimate Activity Durations

Answer: B Explanation: Activity attributes are outputs from the Define

Activities process and inputs for Sequence Activities, Estimate Activity

Resources, Estimate Activity Durations, and Develop Schedule processes,

Again, knowing the sequence of the Planning Processes is key to answering

these questions on the exam.

115

116. Identify Stakeholders is the process to identify all people or

organizations impacted by the project and to document:

A. Stakeholder influence, interest, involvement, interdependency, and

impact on project success

B. Their needs and address issues as they occur

C. Project status reports, progress measurements and forecasts

D. Stakeholder needs and define a communication approach

Answer: A Explanation: Option A: (This is the correct answer). Project

stakeholders are persons or organizations such as customers, sponsors, the

performing organization, and the public that are actively involved in the

project. Option B: Manage Stakeholder Engagement is the process to

communicate and work with stakeholders to meet their needs and address

issues as they occur. Option C: Report Performance is the process to collect

and distribute performance information, including status reports, progress

measurements and forecasts. Option D: Plan Communications is the

process to determine the project stakeholder information needs and define a

communication approach. 116

117. You are a member of the selection committee, which is appointed to

oversee the awarding of an important contract. In this context, all of the

following can be treated as conflict of interest situations, except:

A. Your friend bids for the contract and you inform the committee and the

project sponsor about it.

B. Your relative bids for the contract and you do not inform the project

sponsor about it.

C. Your close friend bids for the contract and you refrain from participating

in the contract awarding decision process without informing your

sponsor.

D. Your friend bids for the contract and you make sure the contract is

awarded to him.

Answer: A Explanation: Conflict of interest arises when personal interests

outweigh professional considerations. A person`s associations and

affiliations with others can also lead to conflict of interest. Please note that if

there is a conflict of interest situation, please inform the appropriate

stakeholders and distance yourself from the conflict situation, if possible. 117

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118. You have just completed drafting your Project Scope Statement with

your Project Management Staff, what is the next step?

A. Collect Requirements

B. Plan Stakeholder Management

C. Create WBS

D. Define Scope

Answer: C Explanation: Create WBS is the next process—with the other

Scope outputs, they all make up the Scope Baseline.

118

119. Your company is a pioneer in the construction industry. The

government recently floated a tender for setting up a new airport. Since

you do not have all the requisite skills within the company, you enter into

a joint venture with a leading airport construction company to bid jointly

for the government contract. This is an example of:

A. Risk exploitation

B. Risk sharing

C. Risk enhancing

D. Risk mitigating

Answer: B Explanation: Opportunities: E.S.E.A. Strategies for positive

risks or opportunities (share): Sharing a positive risk involves allocating some

or all of the ownership to a third party who is best able to capture the

opportunity for the benefit of the project. Examples of sharing actions include

forming risk-sharing partnerships, teams, special-purpose companies, or joint

ventures, which can be established with the express purpose of taking

advantage of the opportunity so that all parties gain from their actions. 119

120. Which of the following relates to Physiological, Safety, Social Esteem,

Self-Actualization?

A. Maslow’s Hierarchy of Needs

B. Herzberg’s Hygiene Theory

C. MacGregor’s Theory Y

D. Hersey/Blanchard Situational Leadership II

Answer: A Explanation: It’s important to know all motivation theorist, and

understand their theories for the exam. Maslow, McClelland, Herzberg,

Vroom, Hersey/Blanchard, MacGregor, Ouichi.

120

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121. Your company has implemented ISO standards for quality. In this

context, which of the following statements regarding quality is NOT

accurate?

A. Quality audits compare project deliverables against the product

requirements as defined in the WBS.

B. Process analysis identifies the needed improvements from

organizational and technical standpoint.

C. Perform Quality Control is the process of monitoring and recording

results of executing the quality activities to assess performance and

recommend necessary changes.

D. The Quality Management Plan describes how the Project Management

Staff will implement the performing organization`s quality policy.

Answer: A Explanation: A quality audit is a structured, independent review

to determine whether project activities comply with organizational and project

policies, processes, and procedures. 121

122. You have reached the end of the design phase of your project. You

decide to call a "phase end review" for obtaining authorization to close the

design phase and initiate the next phase (i.e. execution phase) of your project.

Your manager disagrees with your suggestion. He wants a "kill point" to

formally end the design phase of the project. In this context, you should:

A. Disagree with your manager because you know that phase end reviews

should be used at the end of each phase of the project

B. Agree with your manager

C. Escalate this issue to the project sponsor

D. Take advice from a senior project manager about what should actually be

done at the end of each phase of the project

Answer: B Explanation: A phase-end represents a natural point to

reassess the effort underway and to change or terminate the project if

necessary. These points are referred to as phase exits, milestones, phase

gates, decision gates, stage gates, decision gates, stage gates or kill points. 122

123. During the Validate Scope Process, you formalize acceptance of the

project deliverables and keep the project focused on the business need for

which it was undertaken. This should be done:

A. After the Final Kickoff Meeting

B. At the end of the project

C. Immediately after the Change Control Board approves changes

D. After getting validated deliverables from the quality control process

Answer: D Explanation: Validated deliverables are the deliverables that

have been completed and checked for correctness by the Perform Quality

Control process (as per predefined acceptance criteria). They are an input to

Validate Scope process.

123

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124. You are in the process of determining the project roles, responsibilities,

and reporting relationships for your team members. At the end of this

process, you will define/create all of the following, except:

A. Project staff assignments

B. Roles and responsibilities (i.e. RACI RAM)

C. Project organization charts

D. Staffing management plan

Answer: A Explanation: Project staff assignments are an output from the

"Acquire Project Team" process and not the Develop Human Resource Plan

process. Note: RACI relates to Responsible, Accountable, Consult, Inform.

124

125. How do sole source contracts differ from single source contracts?

A. Single source contracts are forms of non-competitive procurements,

where as sole source contracts are forms of competitive procurements.

B. Single source contracts are forms of competitive procurements, where as

sole source contracts are forms of non-competitive procurements

C. In single source contracts, you (buyer) contract a seller because he is

your preferred seller, where as in sole source contracts, you (buyer)

contract a seller because there are no other sellers for your required

procurement item.

D. Unlike sole source contracts, single source contracts help an organization

to save time because they do not involve procurement process before

bids or proposals are received.

Answer: C Explanation: The major difference between single source contracts and

sole source contracts--though both are non-competitive forms of procurements-is that in

single source contracts, contract is awarded to a seller because he is the organization’s

preferred seller, where as in sole source contracts, contract is awarded to a seller

because there are no other sellers for the organization’s required procurement item.

Options A and B: Both types are forms of non-competitive procurements. Option D:

Sole source contracts help organizations save time. 125

126. Identifying and documenting interdependencies between the various

project activities is done as part of which process?

A. Define Activities

B. Estimate Activity Durations

C. Sequence Activities

D. Develop Schedule

Answer: C Explanation: Sequence Activities is the process of identifying

and documenting relationships among the project activities. The key

process output is the Project Schedule Network Diagram.

126

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127. While identifying stakeholders, you plan to group the stakeholders

based on their level of authority and their active involvement in the project.

You can do this by using a:

A. Power/interest grid

B. Power/influence grid

C. Influence/impact grid

D. Salience model

Answer: B Explanation: There are multiple classification models (for

stakeholders) available including, but not limited to: Power/interest grid, grouping

the stakeholders based on their level of authority (power) and their level or concern

(interest) regarding the project outcomes; Power/influence grid, grouping the

stakeholders based on their level of authority (power) and their active involvement

(influence) in the project; Influence/impact grid, grouping the stakeholders based

on their active involvement (influence) in the project and their ability to effect

changes to the project`s planning or execution (impact); and Salience model,

describing classes of stakeholders based on their power (ability to impose their

will), urgency (need for immediate attention), and legitimacy (their involvement is

appropriate). 127

128. Your company asks you to manage a project of its subsidiary unit in

another country. You quickly realize that workers in the subsidiary unit have

poor work ethics as compared with that of your parent company. In this

context, which of the following will be the most appropriate course of action?

A. Ask your new team to emulate the work ethics of the teams of your

parent concern.

B. Take steps to change the work culture of your new team.

C. Regard your new team as lazy and impose sanctions.

D. Treat it as cultural differences, and try to determine ways to improve

productivity.

Answer: D Explanation: The PMI Code of Ethics and Professional Conduct

requires a project manager to address things with an open mind and accept

the cultural and ethical diversity that exists between different countries. So,

it is not the responsibility of the project manager to enforce the work-ethics

of one`s own country on the people of another country. 128

129. What is the status of the project?

A. Behind schedule, but under budget

B. Ahead of schedule, and under budget

C. Ahead of schedule, but over budget

D. Behind schedule, and over budget

Answer: C Explanation: Earned value (EV) = The sum of the approved cost estimates for activities

completed during a given period = Estimated cost of work that is completed after day 11

= $ 5,000 + $ 5,000 + $5,000*.50 = $ 12,500 (because Activity A, Activity B are complete, Activity

C is 50% complete)

Present value (PV) = Present work to be completed after day 11 = $ 5,000 + $ 5,000 + $ 5,000 *

(1/5) (because at end of day 11, according to our plan, Activity A, Activity B should be complete;

Activity C only one day out of 5 days should be complete, i.e. 20% complete ($ 1,000 of work

should be done) = $ 11,000.

Actual cost (AC) = Actual Cost of work completed = $ 13,000.

Schedule variance (SV) = EV - PV = $ 12,500 - $ 11,000 = $ 1,500

Since SV is positive, we are ahead of schedule.

Cost variance (CV) = EV - AC = $ 12,500 - $ 13,000 = - $ 500

Since CV is negative, we are over budget. 129

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130. You have identified disaster situations (e.g. floods, earthquakes, etc.)

as potential risks. The project sponsor suggested that, at the project level,

no steps could be taken to deal with such risks and recommended creation

of a contingency reserve (with 5% of the project budget) which could be used

in case of disaster situations. This is an example of:

A. Risk mitigation

B. Risk acceptance

C. Risk avoidance

D. Risk transfer

Answer: B Explanation: THREATS: A.T.M.A. Accept: This strategy is

adopted because it is often not possible to eliminate all threats from a

project. This strategy indicates that the project team has decided not to

change the project management plan to deal with a risk, or is unable to

identify any other suitable response strategy. The most common active

acceptance strategy is to establish a contingency reserve, including amounts

of time, money, or resources to handle the risks when they turn into issues. 130

131. Your project involves creating a launch vehicle for NASA satellites. For

successful project implementation, it is important to coordinate activities with

other NASA operational groups to decrease uncertainty/confusion, and also

divide your project into several phases to provide better project management

control. To facilitate this, you should:

A. Break the project into several sub-projects.

B. Adopt a life cycle approach to manage the project.

C. Develop specific deliverables, which are approved by the sponsor.

D. Create a very comprehensive project charter.

Answer: B Explanation: A project life cycle is a collection of generally

sequential and sometimes overlapping project phases whose name and

number are determined by the management and control needs of the

organization or organizations involved in the project, the nature of the project

itself, and its area of application. 131

132. In your pharmaceutical company, quality is an important criterion to

determine project success. In this context, all the following are examples of

cost of non-conformance, except:

A. Training

B. Rework

C. Loss of reputation

D. Warranty

Answer: A Explanation: Training is a cost of conformance. Cost of Quality: A

method of determining the costs incurred to ensure quality. Prevention and

appraisal costs (cost of conformance) include costs for quality planning, quality

control (QC), and quality assurance to ensure compliance to requirements (i.e.,

training, QC systems, etc.). Failure costs (cost of non-conformance) include

costs to rework products, components, or processes that are non-compliant,

costs of warranty work and waste, and loss of reputation. 132

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133. As a project manager, you understand the importance of identifying and

documenting project risks. Which of the following statements is true:

A. Risk identification occurs exclusively during Planning.

B. Risk identification occurs during Monitoring and Controlling of the

project.

C. Risk identification occurs during Execution of the project.

D. Risk identification can occur throughout the project, but comprehensive

risk identification is performed during the Planning Process Group.

Answer: D Explanation: Best answer. Comprehensive risk identification is

done as part of the Planning Process Group.

133

134. The process of monitoring the status of the project and product scope

and managing changes to the scope baseline is referred to as:

A. Validate Scope

B. Control Scope

C. Monitoring and Controlling Project Work

D. Scope Verifications

Answer: B Explanation: Control Scope is the process of monitoring the

status of the project and product scope and managing changes to the scope

baseline.

134

135. Motivating your team members is important for the success of the

project. You understand from the HR manager that employees are

motivated by self-esteem, recognition, and self-actualization. To which

theory is the HR manager referring?

A. Theory Y

B. Learning curve theory

C. Herzberg`s theory

D. Maslow`s Hierarchy

of Needs

Answer: D Explanation: Abraham Maslow`s hierarchy of needs states that

different people are at different levels in the need hierarchy. Usually people

start out looking for physiological needs and then progressively move up the

needs hierarchy.

135

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136. During the Close Procurements process, you should attend to all the

following, except:

A. Perform a structured review of processes from plan purchases and

acquisitions through contract closure.

B. Perform procurement performance reviews to determine seller`s

progress to deliver project scope and quality, within cost and on

schedule, as compared to the contract.

C. Identify successes and failures that warrant recognition to prepare or

administer procurement contracts in the future.

D. Use procurement audits as a technique.

Answer: B Explanation: Option B is ideally performed in Control

Procurements Process. Options A, C, and D: These are performed as part

of Close Procurements process.

136

137. During the Control Schedule Process, changes to project schedule

can result in change requests to:

A. Schedule baseline

B. Components of project plan

C. Activity attributes

D. Schedule baseline and/or components of Project Management Plan

Answer: D Explanation: Best answer. Schedule variance analysis along

with review of progress reports, results of performance measures and

modifications to the project schedule can result in change requests to the

schedule baseline and/or to other components of project management plan.

137

138. You are the project manager of a $ 20 million project, and you are

struggling to manage the needs of all the stakeholders. So, you decide to

classify the stakeholders, which will enable you to focus on the relationships

necessary to ensure the success of the project. All the following are valid

ways to classify stakeholders EXCEPT:

A. According to Interest

B. According to Organization hierarchy

C. According to Involvement

D. According to Influence

Answer: B Explanation: (“I” words . Most projects will have a large

number of stakeholders. As the project manager`s time is limited and must

be used as efficiently as possible, these stakeholders should be classified

according to their interest, influence, and involvement in the project. This

enables the project manager to focus on the relationships necessary to

ensure the success of the project. 138

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139. Your company has awarded a contract to a vendor. After some time,

you realize that the vendor representative is your old buddy from school.

You inform this to your senior management, but they insist that you continue

to administer the contra ct. So, to avoid any accusations of bias in this

conflict of interest situation, you should:

A. Document all the decisions taken by you on the activities performed by

the vendor.

B. Refrain from administering the contract.

C. Resign from the project.

D. Remind your senior management of conflict of interest.

Answer: A Explanation: In case of conflict of interest situations, the project

manager should inform senior management, and distance oneself from the

conflict of interest situation, if possible. However, in this context, as the senior

management insists and the project manager has to continue in the current

position, appropriate documentation can help in preventing any accusation of

bias in conflict of interest situations. Option B and Option D are not relevant -

you had already mentioned about the conflict of interest situation to the senior

management and got approval to continue with the project. Option C is an

extreme step which need not be taken at this time. 139

140. You use a hierarchical structure of resources by resource category

and resource type to develop resource-limited schedules. This hierarchical

structure is also called a:

A. Business Requirements/Business Needs

B. Work Breakdown Structure

C. Resource Breakdown Structure

D. Graphical Statement of Work (SOW)

Answer: C Explanation: Resource breakdown structure (RBS) is a

hierarchical structure of resources by resource category and resource type

used in resource leveling schedules and to develop resource-limited

schedules, and which may be used to identify and analyze project human

resource assignments.

140

141. The Initiating Process Group consists of processes that facilitate the

formal authorization to start a new project or a project phase. All the

following should be performed during Initiating, except:

A. Develop the Project Charter

B. Adopt a Project Life Cycle

C. Stakeholder Analysis

D. Create the Project Scope Statement

Answer: D Explanation: Project Scope Statement is created during the

Planning Process Group.

141

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142. The Project Management Staff are unable to determine the monetary

value for risk impacts on your construction project. One of the team

members suggests that you just develop a list of risks to watch out for.

However, you tell that you still can prioritize the risks by:

A. Performing a Monte Carlo simulation

B. Performing Qualitative Risk Analysis

C. Performing Quantitative Risk Analysis

D. Listing them as Residual Risks

Answer: B Explanation: Qualitative Risk Analysis ranks risks subjectively

(e.g. on a scale from 1-10).

142

143. To resolve conflicts in your project, you can use all the following

conflict resolution methods, except:

A. Collaborating

B. Smoothing

C. Avoiding

D. Directing

Answer: D Explanation: Directing is not a method for conflict resolution.

“Forcing” would be the closest to directing but is not listed as an option.

143

144. You have recently taken over a project from another project manager,

who left the company. The project has a CPI of .9 and an SPI of .6, but

senior management was not informed. What should you do FIRST?

A. Do not continue to manage the project.

B. Update the management with the status of the project.

C. Bring the project on schedule and then inform the management about

the status of the project.

D. Do crashing and fast-tracking of the project.

Answer: B Explanation: As per the PMI Code of Ethics and Professional

Conduct, a project manager should always provide true account of

information in an appropriate manner at appropriate times. Option A: This is

an extreme step and should not be taken now. Option B: This is the correct

answer; the management should be informed about the project status.

Option C: This is unethical - you should not withhold information from

appropriate stakeholders. Option D: Crashing would further increase costs

and fast-tracking may increase risks: this may adversely impact the project

status, and should be done only after informing the management. 144

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145. You note that the ability to impact/influence the cost of a project

effectively is typically:

A. Greatest at the early stages of the project.

B. Greatest at the middle of the project.

C. Greatest at the project closure stage.

D. Constant throughout forming, storming, norming, and performing

Answer: A Explanation: The ability to influence cost is greatest at the early

stages of the project, making early scope definition critical.

145

146. A project team member informs you that a particular task is taking

much more time than estimated. You are surprised because you, had not

anticipated this delay, and you ask for status reports and forecasts from all

project team members. Which Process Group are you in?

A. Initiating

B. Executing

C. Monitoring and Controlling

D. Planning

Answer: C Explanation: Control Communications is the process of

collecting and distributing performance information, including status

reports, progress measurements, and forecasts, etc.

146

147. Which of the following relates to type of power the Project Manager

might have:

A. Autocratic, democratic, Laissez Fair

B. Formal, Reward, Penalty, Expert, Referent

C. Forming, Storming, Norming, Performing, Adjourning

D. Planning

Answer: B Explanation: Formal, Reward, & Penalty (Formal/legitimate:

based on position in organization). Expert, Referent (based on

reputation/credibility).

147

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148. Frequent heated discussions with your colleague over an issue are

creating a hostile environment. Eventually he doesn’t even answer your

emails or voice mails. He is exhibiting:

A. Problem solving

B. Avoiding (Withdrawing)

C. Forcing

D. Confronting

Answer: B Explanation: Avoid the person; avoid the problem…

148

149. Six months into your project, your management lets you know you will

receive an incentive of $ 5,000, if you complete the project one month

ahead of schedule. When closing the project ahead of schedule, your team

informs you the product contains a minor flaw and may not fully satisfy the

customer`s needs. However, rectification of the minor flaw will require lot of

changes and take 2 more months. In this context, you will:

A. Close out the project.

B. Review the situation with your customer and sponsor.

C. Rectify the flaw and then close out the project.

D. Close the project and then inform the sponsor about the flaw.

Answer: B Explanation: Option B: Since this is a "minor flaw," but rectification

of that flaw would take a long time, it is better to discuss with the sponsor and

customer and get their inputs. Option A and Option D: This is unethical - the

project manager should definitely complete the project as per the specifications

before closing the project. Option C: Rectification of a minor flaw can lead to

delay of 2 months in the project: so, the project manager should first inform the

sponsor and customer before rectification of the flaw. 149

150. Which of the following is not in the correct sequence?

A. Validate Scope, Close Procurements, Close Project or Phase

B. Kickoff Meeting, Acquire Project Team, Conduct Procurements

C. Quantitative Risk Analysis, Risk Response Planning, Procurement

Management Plan, Project Management Plan finalization for

approval, Project Management Plan sign off, Kickoff Meeting

D. Cost Estimates, Budget, Cost Management Plan, Quality

Management Plan

Answer: D Explanation: Cost Management Plan should be first in option D.

150

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151. You are working in the Project Management Office (PMO) of your

organization. Your job responsibility is to:

A. Manage the operational activities in the company .

B. Manage human resource and risk management issues for individual

projects .

C. Provide support functions to project managers in the form of training,

providing software, standardizing policies, etc.

D. Provide subject matter expertise in the functional areas of the project.

Answer: C Explanation: A Project Management Office (PMO) is an

organizational body or entity tasked with various responsibilities related to

the centralized and coordinated management of those projects under its

domain. The responsibilities of a PMO can range from providing project

management support functions to actually being responsible for the direct

management of a project. 151

152. As a project manager, you are aware that changes are bound to

occur during project execution. While you are monitoring and controlling

changes, you use the term “project scope creep.” What does the term

refer to?

A. Uncontrolled changes

B. Controlled changes

C. Manageable changes

D. Unmanageable changes

Answer: A Explanation: Uncontrolled changes are often referred to as

project scope creep.

152

153. All of the following relate to negotiating skills you should have,

except:

A. Deadline, missing man, good guy/bad guy, & fait accompli

B. Negotiate on the merits

C. Joint Problem Solving

D. Don’t dig into your position, improve (or at least not damage) the

relationship

Answer: A Explanation: These are actually negotiating tactics that

may be used against you!

153

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154. You are documenting project purchasing decisions, specifying the

approach and identifying potential sellers. Some tools you can use include

all the following, except:

A. Make or buy analysis

B. Bidder conferences

C. Expert judgment

D. Contract types

Answer: B Explanation: Option B: This is the correct answer.

Documenting project purchasing decisions, specifying the approach and

identifying potential sellers are performed as part of the Plan Procurements

process. “Bidder conferences” are a technique used in Conduct

Procurements process. Make- or buy- analysis, expert judgment, and

contract types specified in the options A, C, and D respectively are some of

the tools and techniques used in Plan Procurements process. 154

155. The following provides information on a particular task in your project:

Early Start (ES): 25 days

Late Start (LS): 30 days

Early Finish (EF): 50 days

Late Finish (LF): 55 days

Based on this information, you can deduce that:

A. The activity is on the critical path.

B. The project may get delayed.

C. The project float is 5 days.

D. The activity is not on the critical path.

Answer: D Explanation: Option D: This is the correct option, as the task is not on

the critical path. Option A: Since LS - ES = LF - EF = 5 days, the task has a slack

of 5 days; hence this task cannot be on the critical path. Option B: There is no

information in the question that suggests that the project may get delayed.

Option C: The project float is the amount of time a project can be delayed

without delaying the externally imposed date. Since the externally imposed date

is not mentioned, we cannot determine the project float. 155

156. You have just discovered a risk during your project that requires an

immediate corrective action. During which Project Risk Management

Process is this action performed?

A. Plan Risk Management

B. Risk Reassessment

C. Perform Qualitative Risk Analysis

D. Control Risks

Answer: D Explanation: Control Risks is the process of implementing risk

response plans, tracking identified risks, monitoring residual risks,

identifying new risks, and evaluating risk process effectiveness throughout

the project.

156

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157. As a project manager, you use work authorization system to assign

and allocate work to your team members in the proper sequence. In this

context, the primary purpose of the work authorization system is to:

A. Prevent team members from starting the work without your permission.

B. Prevent scope creep.

C. Prevent unnecessary changes to project scope.

D. Clarify and initiate the work for each work package.

Answer: D Explanation: Work authorization system: A subsystem of the

overall project management system. It is a collection of formal documented

procedures that defines how project work will be authorized (committed) to

ensure that the work is done by the identified organization, at the right time,

and in the proper sequence. It includes the steps, documents, tracking

system, and defined approval levels needed to issue work authorizations. 157

158. Your project is facing attrition of project resources, and you would like

to document processes carefully to ensure business continuity in the future.

Certain costs will have to be incurred for this purpose. What type of costs

are they?

A. Costs of nonconformance

B. Emotional Intelligence-related costs

C. Failure costs

D. Prevention costs

Answer: D Explanation: Proactive is necessary.

158

159. You are in the process of obtaining seller responses to select a seller.

You conduct a bidder conference, where your primary objective is to:

A. Ensure that sellers have a clear understanding of the proposal.

B. Determine who would be qualified sellers for bidding.

C. Evaluate the interest level of sellers.

D. Use evaluation criteria to select sellers.

Answer: A Explanation: Bidder conferences are meetings with all

prospective sellers and buyers prior to submittal of a bid or proposal. They

are used to ensure that all prospective sellers have a clear and common

understanding of the procurement (both technical and contractual

requirements), and that no bidders receive preferential treatment.

159

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160. You would like to use project management best practices to

sequence the activities for your road construction project. Which of the

following are based on preferred dependencies and/or best practices?

A. Mandatory dependencies

B. Discretionary dependencies

C. Industry norms

D. Best Practice standards for ISO 9001 certification

Answer: B Explanation: Discretionary dependencies are established based

on the knowledge of best practices within a particular application area or

some unusual aspect of the project where a specific sequence is desired,

even though there may be other acceptable sequences. Discretionary

dependencies should be fully documented, since they can create arbitrary

total float values and can limit later scheduling options. 160

161. During the Plan Risk Management process, you define how to conduct

risk management activities for a project because careful and explicit planning

enhances the probability of success for the subsequent risk management

processes. Which of the following is NOT done during Plan Risk

Management?

A. Identify Risks

B. Establish an agreed-upon basis for evaluating risk

C. Ensure that the degree, type, and visibility of risk management are

commensurate with both the risks and the importance of the project

D. Provide sufficient resources and time for risk management activities

Answer: A Explanation: Planning risk management processes is important

to ensure that the degree, type, and visibility of risk management are

commensurate with both the risks and the importance of the project to the

organization. Planning is also important to provide sufficient resources and

time for risk management activities, and to establish an agreed-upon basis

for evaluating risks. 161

162. The Project Management Plan is the most important planning

document produced with inputs from several subsidiary processes. In which

of the following Processes is the project management plan NOT used as an

Input?

A. Monitor and Control Project Work

B. Develop Project Charter

C. Perform Integrated Change Control

D. Direct and Manage Project Work

Answer: B Explanation: Develop Project Management Plan is the

process of documenting the actions necessary to define, prepare,

integrate, and coordinate all subsidiary plans. The Project Charter is an

Input to the Project Management Plan, but not vice versa…..

162

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163. You are doing a structured review to determine whether product

activities comply with organizational and project policies. This is conducted

as part of (a) ________________, and is performed during (b)

_____________ process.

A. (a) Quality audit (b) Quality Assurance

B. (a) Quality audit (b) Quality Control

C. (a) Process analysis (b) Quality Assurance

D. (a) Process analysis (b) Quality Control

Answer: A Explanation: Quality audit is a structured, independent review

performed to determine whether product activities comply with

organizational and project policies, processes, and procedures. “Quality

audits” is a technique used during the Perform Quality Assurance process.

163

164. When you (the buyer) control a contract, you should pay attention to

all the following, except:

A. Ensure that contractual obligations are met.

B. Apply appropriate project management processes to the contractual

relationship and integrate the outputs from these processes to the

overall management of the project.

C. Monitor payments to the seller, as per the contract.

D. Perform regular procurement audits.

Answer: D Explanation: A procurement audit is a structured review of the

procurement process originating from Plan Procurements process through

Control Procurements Process. This is one of the tools and techniques

used in Close Procurements process.

164

165. You are working on a 12 month assignment to build a website with

4000 pages for $ 1,000,000. You are supposed to spend $ 250,000 every 3

months. After 6 months, you determine that only $ 400,000 of work is

completed and cost incurred is $ 800,000. What is the ETC?

A. $ 2,000,000

B. $ 1,500,000

C. $ 1,000,000

D. $ 1,200,000

Answer: D Explanation: The default value of EAC (assuming current

variances are typical) is calculated as below: EAC = AC + (BAC-EV) / CPI

= $800,000 + ($ 1,000,000 - $ 400,000)/($ 400,000 / $ 800,000)

= $ 800,000 + ($ 600,000/0.5) = $ 2,000,000.

So, ETC = EAC – AC = $ 2,000,000 - $ 800,000 = $ 1,200,000

165

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166. Your project is complete and you are performing project closure

activities. In this context, what should you do LAST?

A. Creating final product, service, or result transition

B. Releasing project resources working on the project

C. Updating organizational process assets

D. Accepting deliverables

Answer: B Explanation: Final product, service, or result transition,

organizational process assets updates are outputs of the Close Project or

Phase and accepted deliverables are its inputs. However, even Close Project

will need resources (e.g. people, equipment, etc). Hence, releasing of project

resources should happen at the very end of the Close Project or Phase.

166

167. While preparing the schedule for the project activities, you find there

is very limited information on activity durations, but you may be able to

obtain some information from others within you company. Which estimating

tool do you use?

A. Three-point estimates

B. Parametric estimating

C. Quantitative estimating

D. Analogous estimating

Answer: D Explanation: Analogous estimating may use parameters such

as duration, budget, size, weight, and complexity, from a previous, similar

project, as the basis for estimating the same parameter or measure for a

future project. Analogous duration estimating is frequently used to estimate

project duration when there is a limited amount of detailed information about

the project, for example, in the early phases of a project. Analogous

estimating uses historical information and expert judgment.

167

168. You are a retail company which routinely buys goods from foreign

countries. Since currency fluctuation is an important risk, you keep all other

factors constant and try to find out how much your project will be impacted if

the currency rate fluctuates by 5%, 10%, 20% or 25%. This helps you

determine appropriate risk response. This can also be effectively shown

using:

A. Beta probability distributions

B. Expected monetary value analysis

C. Tornado diagram

D. Simulation

Answer: C Explanation: Sensitivity analysis helps to determine which risks

have the most potential impact on the project. It examines the extent to

which the uncertainty of each project element affects the objective being

examined when all other uncertain elements are held at their baseline

values. One typical display of sensitivity analysis is the tornado diagram,

which is useful for comparing relative importance and impact of variables

that have a high degree of uncertainty to those that are more stable. 168

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169. In your project, you are defining and documenting stakeholders` needs

to meet the project objectives. You know this is very important as the

project`s success is directly influenced by the care taken during this process.

You should be very diligent when you:

A. Identify Stakeholders

B. Collect Requirements

C. Create Project Charter

D. Create Project Management Plan

Answer: B Explanation: Collect Requirements is the process of defining

and documenting stakeholders` needs to meet the project objectives. The

stakeholders have already been identified. The project`s success is directly

influenced by the care taken in capturing and managing project and product

requirements. Requirements include the quantified and documented needs

and expectations of the sponsor, customer, and other stakeholders. 169

170. You need to gather information, but certain people have expressed

their opinions in a way that seems to bias objectivity. You might try:

A. Narrowing the number of sponsors

B. The Delphi technique

C. Applying Parkinson’s Law

D. Compromising

Answer: B Explanation: Anonymous method for gathering information

170

171. A documented direction to perform an activity that can reduce the

probability of negative consequences associated with project risks is

called:

A. Corrective action

B. Preventive action

C. Defect repair

D. Risk transference

Answer: B Explanation: Preventive action: A documented direction to

perform an activity that can reduce the probability of negative

consequences associated with project risks.

171

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172. You are monitoring the technical performance of your website. Past

data on the number of users and their experience helps you forecast how

your website would perform if the number of users increases in the future.

This is an example of:

A. Design of experiments

B. Control chart

C. Organizational process assets

D. Trend analysis

Answer: D Explanation: Trend analysis is performed using run charts and

involves mathematical techniques to forecast future outcomes based on

historical results. Trend analysis is often used to monitor technical

performance, i.e, how many errors or defects have been identified, and how

many remain uncorrected and cost and schedule performance, i.e., how

many activities per period were completed with significant variances. 172

173. When conducting procurement negotiations, all the following steps

should be followed, except

A. Project manager leads negotiating process

B. Subjects covered may include responsibilities, authority to make

changes, applicable terms, and governing law.

C. For complex items, contract negotiation may be an independent process

with inputs & outputs of their own.

D. Negotiations should clarify the structure, requirements, and other terms

of the purchases.

Answer: A Explanation: The project manager may not be the lead

negotiator on procurements. The project manager and other members of the

Project Management Staff may be present during negotiations to provide

assistance, and if needed to add clarification on the project’s technical,

quality, and management requirements. 173

174. As a project manager, you are required to produce project

performance reports on a regular basis, your project`s Budget at

Completion is $750,000, planned value is $100,000, schedule variance is

$30,000, and cost variance is $50,000. What is the percentage complete

and estimate at completion in your project?

A. 18%, $ 500,000

B. 17.33%, $ 461,538

C. 17.8%, $ 437,500

D. 18%, $ 437,500

Answer: B Explanation:

SV = EV – PV EV = SV + PV

= 30,000 + 100,000 = 130,000

CV= EV – AC AC = EV- CV

=130,000 – 50,000 = 80,000

Percentage Complete = EV/BAC x 100

= 130,000/750,000x100 = 17.33%

CPI=EV/AC

= 130,000 / 80,000 =1.625

EAC = AC + (BAC-EV) / CPI

= 80,000 + (750,000 – 130,000) / 1.625

= 80,000 + (620,000) / 1.625

= 461,538 174

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175. Which of the following processes occur in the Planning Process

Group?

A. Identify Risks

B. Manage Stakeholders Engagement

C. Acquire Project Team

D. Identify Stakeholders

Answer: A Explanation: Only Identify Risks occurs during Planning

Process Group.

175

176. You have discovered that a deviation from the schedule baseline has

occurred. You want to determine the reason and level of variance relative to

the schedule baseline so that corrective action can be taken. Which of the

following tools would you use for this purpose?

A. Scheduling tool

B. Performance reviews

C. What-If Scenario analysis

D. Variance analysis

Answer: D Explanation:

Variance analysis is used to determine the cause and degree of variance

relative to the schedule baseline and decide whether corrective or preventive

action is required. 176

177. When your company buys computers from Dell, you also pay extra for

a three-year warranty which ensures that any manufacturing defects will be

covered. The risk response strategy used is:

A. Exploit

B. Avoid

C. Mitigate

D. Transfer

Answer: D Explanation: Transfer. Risk transfer requires shifting some or all

of the negative impact of a threat, along with ownership of the response, to a

third party… Transference tools can be quite diverse and include, but are not

limited to, the use of insurance, performance bonds, warranties, guarantees,

etc. 177

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178. You are performing several actions to execute the project

management plan and to complete the work defined in the Project Scope

Statement. You are:

A. Taking corrective or preventive action to control the project

performance

B. Settling or closing any contract agreement established for the project

C. Creating a document that will formally authorize the project

D. Collecting work performance information about the completion status of

the deliverables and what has been accomplished

Answer: D Explanation: Option D: You are in Executing. Work

performance information, about the completion status of the deliverables

and what has been accomplished, is collected as part of project execution

and is fed into the performance reporting process. Option A: This is done as

part of the Monitor and Control Project Work—not during the project

execution phase. Option B: This is done as part of the Close Procurements,

which is part of the project closure activities. 178

179. Your quality process did not meet the four sigma requirements desired

by your customer. So, some of your products were rejected and there is a

possibility that you would not receive repeat business from the customer.

From a quality perspective, the costs associated with the rejected products

can also be categorized as:

A. Cost of conformance

B. Customer retention costs

C. Failure costs

D. Performance costs

Answer: C Explanation: Failure costs (cost of non-conformance) include

costs to rework products, components, or processes that are non-compliant;

costs of warranty work and waste; and costs due to loss of reputation.

179

180. In which Process Group will approved changes be implemented?

A. Planning Process Group

B. Executing Process Group

C. Monitoring and Controlling Process Group

D. Closing Process Group

Answer: B Explanation: The Executing Process Group consists of those

processes performed to complete the work defined in the project

management plan to satisfy the project specifications, and includes

implementing changes approved by the Change Control Board.

180

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181. What is the to-complete performance index (TCPI) based on the given

data:

Budget at completion of the project = 700,000

Cost variance of the project = 25,000

Earned value of the project = 200,000

Estimate to Complete has now been revised to 425,000

A. 0.9

B. 1.176

C. 1.5

D. -1.5

Answer: B Explanation: CV = EV - AC, AC = EV - CV

200,000 - 25,000 =175,000

EAC = AC + ETC

EAC = 175000 + 425000

EAC = 600,000

TCP I = BAC – EV / EAC - AC

= (700,000 - 200,000) / (600,000 - 175,000)

= 500,000 / 425000 = 1.176 181

182. You have just completed the project. While reviewing the costs, you

observed that most of the project`s budget was utilized for activities

performed in processes relating to one particular process group. The

Process Group where most project expenditures are typically made is:

A. Planning Process Group

B. Executing Process Group

C. Monitoring and Controlling Process Group

D. Closing Process Group

Answer: B Explanation: A large portion of the project`s budget will be

expended in performing the Executing Process Group processes.

182

183. The concepts of "Zero Defects" and "Do It Right First Time" were

formulated by:

A. Ouichi

B. Deming

C. Crosby

D. Juran

Answer: C Explanation: Philip Crosby defined quality as "Zero Defects"

and "Right First Time".

183

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184. A new project manager in your organization, is ready to enter into a

contract, but is unsure of the type of contract she should select. Which type

of contract represents the highest risk to the seller?

A. Cost reimbursable plus incentive

B. Fixed price

C. Fixed price plus incentive

D. Cost- reimbursable

Answer: B Explanation: Notice it says “Seller.” Be careful! .

Fixed price contracts involve setting a fixed total price for a defined product

or service to be provided. Sellers are under highest risk as fixed-price

contracts are legally obligated to complete such contracts, with possible

financial damages, if they do not.

184

185. A red, yellow, green graph, that can be used to graphically

illustrate the risks 9threats and opportunities) on the project,

qualitatively is called the:

A. Risk Contingency Plan

B. Risk Breakdown Structure

C. Risk Register

D. P – I Matrix

Answer: D Explanation: P-I Matrix (Probability – Impact Matrix.

185

186. You are involved in manufacturing ball bearings using lathe machines.

The ball bearings should have a diameter of 5.0 cms - allowable control

limits are 4.95 cms to 5.05 cms. Measurements made after the end of the

process for the bearings produced are: 4.96, 4.98, 5.01, 5.03, 5.02, 5.01,

5.03, 5.04, 5.02, 4.96, 4.98, and 5.00. What is your conclusion about the

process?

A. Process is out of control and needs to be investigated

B. Process is in control and adjustments are not required

C. The tool needs to be changed or re-calibrated

D. Process should be further measured using a run chart

Answer: A Explanation: A process is considered out of control when a data

point exceeds a control limit or if seven consecutive points (i.e. 5.01 or

higher) are above or below the mean.

186

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187. Your customer has decided to terminate your software project as the

need for the product does not exist anymore. As a project manager, what

step would you take first?

A. Call a meeting with the customer to see if they will reconsider

B. Verify the request against the procurement documents

C. Enter Close Procurements process

D. Seek project sponsors advice

Answer: C Explanation: Close Procurements is the process of completing

each project procurement. Early termination of a contract is a special case

of procurement closure that can result from a mutual agreement of both

parties, from the default of one party, or for convenience of the buyer, if

provided for in the contract. As per the termination clause, the buyer may

have to compensate the seller for seller’s preparations and for any

completed and accepted work related to the terminated part of the contract. 187

188. You are working in the "vendor management" group in your company.

During Plan Procurements, you are involved with documenting the products,

services, and results requirements and identifying potential sellers. You will

be requiring all the following inputs during Plan Procurements, except:

A. Procurement statements of work

B. Requirements documentation

C. Organizational process assets

D. Project schedule

Answer: A Explanation: Procurement statements of work is the output of Plan

Procurements process. All the remaining are inputs required for Plan

Procurements. 188

189. You have created a WBS and are ready to move on to the next process

which is:

A. Develop Project Scope Statement

B. Create WBS Dictionary

C. Plan Schedule Management

D. Project Network Diagram

Answer: C Explanation: Sequence matters on the exam. Know it well!

189

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190. Which of the following will you undertake in the Monitoring and

Controlling process of your project?

A. Confirming human resource availability and obtaining the team

necessary to complete project assignments .

B. Influencing the factors that could circumvent integrated change control

so that only approved changes are implemented .

C. Making relevant information available to project stakeholders as

planned.

D. Auditing the quality requirements and the results from quality control

measurements to ensure that appropriate quality standards and

operational definitions are used .

Answer: B Explanation: Monitoring and Controlling process group

includes... influencing the factors that could circumvent integrated change

control so only approved changes are implemented.

190

191. In PDM, which precedence relationship type is most commonly used?

A. FS (Finish to Start)

B. FF (Finish to Finish)

C. SS (Start to Start)

D. SF (Start to Finish)

Answer: A Explanation: In PDM, finish-to-start (FS) is the most commonly

used type of precedence relationship.

191

192. If there is a fire, the risk response plan developed is to use a fire

extinguisher. If the fire extinguisher cannot take care of the fire, you call the

fire department. Calling the fire department is an example of:

A. Secondary risk

B. Residual risk

C. Fallback Plan

D. Work around

Answer: C Explanation: Several risk response strategies are available…

A fallback plan can be developed for implementation if the selected strategy

turns out not to be fully effective, or if an accepted risk occurs.

192

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193. A project manager wants to update a project management plan. For

performance measurement purposes, you suggest the updated project

management plan include:

A. Performance reports and enterprise environmental factors.

B. Expert judgment and change control meetings.

C. Final product, service, or result transition and organizational process

assets updates.

D. Scope, quality management plan, cost, and schedule baselines.

Answer: D Explanation: Option D: Best answer. Project management plan

elements that may be updated include, but are not limited to, schedule

management plan, cost management plan, quality management plan, scope

baseline, schedule baseline, and cost performance baseline. 193

194. According to the 80/20 rule, 80 percent of the problems are because of

20 percent of the causes. To identify the most probable defects and to

evaluate nonconformities, you do a rank ordering of the defects using:

A. Statistical sampling

B. Control chart

C. Pareto diagrams

D. Inspection

Answer: C Explanation: A Pareto chart (also referred to as a Pareto

diagram) is a specific type of histogram, ordered by frequency of occurrence.

It shows how many defects are generated by type or category of identified

cause. Rank ordering is used to focus on corrective action.

194

195. You create several project documents which will help your team

manage the project. Which of the following is NOT an example of a project

document?

A. Schedule baseline

B. Assumption log

C. Roles and responsibilities matrix (RACI RAM)

D. Risk register

Answer: A Explanation: Schedule Baseline is part of project management

plan (and not included as part of project documents). All the others are

included as part of project documents.

195

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196. You have asked your programmer to give you an estimate of how long

she will take to complete a software program. She mentions that she would

most probably get the job finished in 2 hours. But if she runs into some

issues doing unit-testing for the program, it could take her as long as 7

hours. On the other hand, she may be able use with to pick up a similar

program from the organization process assets, in which case it will take her

only 1 hour. What is the standard deviation?

A. 2 hours

B. 1 hour

C. 3 hours

D. Cannot be determined from the provided information

Answer: B Explanation:

Standard Deviation = (Pessimistic – Optimistic )/ 6 = (7 - A) / 6 = 1

196

197. Refer to the diagram above. Which of the following situations could this

diagram most likely represent?

A. Activity X (gathering requirements), and Activity Z (writing code) should

be done in parallel.

B. Activity Z (unit testing the code) should begin 7 days after finishing

Activity X (writing the code).

C. Activity X and Activity Z together have 7 days of slack.

D. Activity Z (plastering the floor) should begin 7 days after beginning

Activity X (pouring concrete).

Answer: B Explanation: This is used to depict a finish-to-start relationship

where 7 days represents lag or, “waiting time.” Only Option B talks about a

lag where, after completing Activity X, we must wait for 7 days before starting

work on Activity Z. Note: Option A shows parallel relationship between the

activities and not a lag. Option C shows slack and does not describe lag.

Option D shows start-to-start relationship with a lag.

Activity Xy (7 days)y Activity Z

197

198. Matrix organizations exhibit features of both projectized and

functional organizations. In a weak matrix organization, the role of a

project manager may be that of a:

A. Project coordinator

B. Manager with considerable authority

C. Support person

D. Functional manager

Answer: A Explanation: Weak matrices maintain many of the

characteristics of a functional organization, and the role of a project

manager is more of a coordinator or expediter than that of a true project

manager.

198

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199. A team member suggested the addition of a functionality, which he

thinks, will improve customer satisfaction. This feature was listed as out of

scope in the Project Charter. Your approach should be to:

A. Allow for the functionality, because satisfying the customer is your

objective.

B. Disallow the new requirement, because it changes the project scope,

and the Project Charter explicitly states this requirement is not to be

included in the project.

C. Make changes to the project plan to accommodate the new

requirement.

D. Ask the customer for additional funding to implement the requirement .

Answer: B Explanation: This is a team member—not a customer or sponsor.

Project Scope Management includes the processes required to ensure that

the project includes all the work required, and only the work required, to

complete the project successfully. Managing the project scope is primarily

concerned with defining and controlling what is and what is not included in the

project.

199

200. To get the work done, a supervisor threatens punishment and strictly

supervises the work themselves. The supervisor is advocating:

A. Theory Y (McGregor)

B. Theory X (McGregor)

C. Maslow`s hierarchy of needs

D. Theory Y (Ouichi)

Answer: B Explanation: Douglas McGregor advocates that most workers

can be categorized according to two theories:

Theory X: This assumes that the workers are inherently lazy and require

supervision. Theory Y: The average worker finds physical and mental effort

on the job satisfying.

200

201. Your Project Sponsor wants to know what measures you have taken to

ensure quality on your project. You tell her you will use most of the

“Seven Basic Quality Tools,” which include all of the following, except:

A. Pareto charts and histograms

B. Requirements traceability matrix (RTM) and project management

software

C. Checksheets, flowcharts, and scatter diagrams

D. Fishbone (Ishikawa) diagrams, and quality control charts

Answer: B. Although helpful for tracking requirements over the course of the

project, RTM is not one of the 7 basic quality tools. Likewise, project

management software is helpful mostly for scope, schedule, and budget—not

quality.

201

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202. A Business Analyst is assisting you in developing a business case with

senior management. This relates best to:

A. Product requirements

B. Product specifications

C. Business requirements

D. Collaboration with the customer

Answer: C. Business requirements are determined as part of the business

need, and documented as the business case. The customer may not care

much if their desires match the company’s needs/requirements (i.e. Customer

requirements).

202

203. Your company is constantly looking for ways to reduce/eliminate waste

on all projects. This relates best to:

A. 80/20 rule

B. Halo effect

C. Parkinson’s law

D. LEAN

Answer: D. LEAN relates to best to Just in Time (JIT) and possibly Kanban

visual charts. 80/20 often relates to Pareto charts. Halo effect relates to

assuming people will be good at another assignment, simply because they are

good at another job. Work expands so as to fill the time/money available

relates to Parkinson’s law.

203

204. A Business Analyst will assist you on the project you have just been

assigned to. She tells you she will use the following project document to

track requirements:

A. Requirements traceability matrix

B. Business requirements grid

C. Customer and stakeholder RACI-RAMs

D. Resource tracking table

Answer: A. The requirements traceability matrix is a key tool for tracking

requirements. The rest are made up terms for project documentation.

204

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205. You are observing that people on your team believe that stakeholders

should behave as “robots,’ to decrease the “drama” during the project

lifecycle. But you understand the people should recognize their own and

other stakeholder’s emotions, and to use this information to guide

thinking and behavior. This relates best to which of the following.

A. Emotional intelligence (EI)

B. Emotional wisdom (EW)

C. Emotional discernment (ED)

D. Emotional qualification (EQ)

Answer: A. Emotional intelligence (EI) relates to observing people’s feelings

as they are NOT robots. This information can help with communications,

negotiations, motivation, etc. The rest are made up answers.

205

206. You’re being assigned to an important software development project

that must be completed within three weeks. Most of your past experience

has been with predictive lifecycles, but this project will require you to be

more adaptive to frequent modifications. You will need to work closely

with stakeholders over five, main, iteration, milestone events. This

relates best to:

A. Just-in-time (JIT)

B. Kanban

C. LEAN

D. Agile

Answer: D. Agile relates to adaptive lifecycles—mainly iterative and

incremental lifecycles in a fast-paced, change-driven, evolutionary

environment. LEAN relates to JIT, and Kanban.

206

207. Formalized acceptance relates best to which processes?

A. Continuous Process Improvement Plan and Quality Assurance

B. Monitoring and Controlling

C. Perform Quality Control and Validate Scope

D. Plan Quality and Control Scope

Answer: C. Quality Control (verify), and Validate Scope (accept deliverables)

best relate to acceptance (formalized acceptance). Note that you verify

quality, and then validate scope to yield “accepted deliverables.”

207

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208. You are developing a RACI-RAM. What does RACI stand for?

A. Responsible, Accountable, Console, Inform

B. Reliable, Accountable, Consult, Intellectual

C. Responsible, Accountable, Consult, Inform

D. Responsible, Accountable, Conforming, Informing

Answer: C. The rest are made up.

208

209. Which of the following would be best for ensuring the project aligns with

business requirements?

A. Quality Control

B. Contracts

C. Key Performance Indicators (KPIs)

D. Stakeholder Engagement

Answer: C. KPIs are a type of performance measurement used to evaluate

the success of the overall project. (E.g. zero defects, meets business

requirements, customer satisfaction.)

209

210. Which of the following would best relate to Tuckman’s team phases

(sequentially) teams often go through:

A. Exploring, Storming, Norming, Performing, and Adjourning

B. Forming, Storming, Norming, Performing, and Conforming

C. Forming, Storming, Norming, Performing, and Adjourning

D. Forming, Storming, Performing, Norming, and Adjourning

Answer: C. The rest are made up, or not in the correct sequence.

210

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211. A quality management and control tool, also useful for risk contingency

planning is:

A. Histograms

B. Pareto Charts

C. Benchmarking

D. Process Decision Program Charts (PDPC)

Answer: D. Process Decision Program Charts (PDPC) may be used for this

purpose. NOTE: PDPC is NOT one of the seven basic quality tools are as

the others here are. For the exam, link Pareto charts to the “vital few,” and the

80/20 rule.

211

212. Which of the following relates best to to Total Quality Management

(TQM), Edwards Deming, iterative/incremental/adaptive lifecycles, Agile,

and possibly rolling wave/progressive elaboration?

A. OPM3 and CMMI

B. Encoder, medium, communication blockers, decoder, and feedback

C. Forming, Storming, Norming, Performing, and Adjourning

D. Plan-Do-Check-Act (PDCA)

Answer: D. This is a key TQM concept for continuous improvement (i.e.

iteration). A Organizational Process Maturity Model Methodology (OPM3) and

Capability Maturity Model Integrated (CMMI) relate to rating the organizations

repeatable/consistency in performing project-related processes. B relates the

communication model. C relates to Tuckman’s team stages.

212

213. Your project has an SPI of .9, and a CPI of 1.2. Which of the following

could be the reason for this?

A. You are .9% ahead of schedule, but 1.2% behind of schedule.

B. The work is not being done according to your schedule, and you have yet

to pay the sellers.

C. You are more behind on budget than schedule.

D. The work is being done according to schedule, but you are behind on

budget.

Answer: B. You are only progressing at 90% of the rate originally planned,

but are 20% under budget. Eventually, you will have to pay the vendors, and

at that time, you may find that you are also over budget. Often, when you are

behind schedule, it’s just a matter of time before you go over budget as well.

213

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214. Your company has been working with a particular contractor for many

years, and has been happy with their performance. You have just been

assigned to take over a very large project, that will require the services of

a competent contractor. A program manager advises you to just use the

“standard” generic company contract. Which of the following would be

the best course of action for you to take before hiring the seller?

A. Use the generic contract and make changes, if needed.

B. Set up a meeting to discuss your concerns with the legal and

procurement departments to ensure you protect all stakeholders for this

potential transaction.

C. Ask the contractor for a copy of their generic contract, and sign it.

D. It’s more important to synchronize the objectives of the buyer/seller by

adding award/incentive fees as early as possible.

Answer: B. Note how it’s best to seek “expert” advice. In the case of

contracts, the legal and/or the procurement departments are better than the

other stakeholders mentioned in the other answers. The other answers still do

not address the fact the contract needs to reflect the work, schedule, cost, etc

are appropriate. For the exam, get everything in writing. 214

215. You are performing the Develop Project Team Process. Which of the

following tools/techniques would you most likely be performing?

A. Compromising

B. Pre-assignment

C. Training/mentoring

D. Maslow’s Hierarchy of Needs

Answer: C. Training (informal/formal/mentoring/coaching) is the only tool and

technique that relates to this process. A Compromising may relate to conflict

resolution. B Pre-assignment may be done during Acquire Project Team. D

This is a motivation theory.

215

216. You are submitting time/cost reports, reviewing disbursements, linking

to code of accounts, and reviewing contract provisions for your software

development project. You are most likely using:

A. Financial control procedures

B. Project scheduling tools

C. Administrative closure tools

D. Quality metrics and checklists

Answer: A. Note how this relates best to project financial, budget, & cost

procedures. ($) B is more for schedule, not cost-related. C is too general. D

is quality, not cost-related.

216

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217. A Senior Project Manager that does not believe in PMI best practices,

and never took the PMP exam, has recently retired. You have been

assigned his project which is now only 50% done. After assessing the

project with the Project Sponsor, you realize the project is significantly

behind schedule, and significantly over budget. During your discussion,

the Project Sponsor realizes the project has now become a “huge money

pit,” because the project/product scope was poorly defined. The most

likely reason this has occurred relates to all of the following, except:

A. No lifecycle was determined.

B. Key stakeholders were not identified.

C. Project management software was likely not used.

D. A Project Charter was not developed.

Answer: C. Note how this does not relate to what’s most vital during the early

phases of the project. While helpful, this tool will not help if a good foundation

is not first determined.) All the rest, relate to solid PMI best practices.

217

218. You are making up a hammock portion of the project schedule network

diagram. Activity A can start immediately, and takes 10 days. Activity B

can start immediately, and takes 11 days. Activity C can start after

Activity A and B are complete and takes 20 days. Activity D can start

after activity B is complete, and takes 30 days. Activity E can start after

Activity D is complete, and takes 5 days. Activity F is the last Activity in

the diagram, can start after Activity D and E are complete, and takes 10

days. Which is true?

A. This example refers to crashing and fast-tracking.

B. Activities A and B should be crashed immediately.

C. Activity F is on the critical path.

D. A backward pass is required to provide more information.

Answer: C. Activity F is on the critical path, as it will always have 0 float/slack

as all other activities are predecessors. This will be true even if there are

changes in other activity durations.

218

219. You are closing out your project, and there will be a modest cost

overrun which you will “share” with a seller. The sharing ratio

documented in the contract is 60/40. The cost overrun is $10,000. How

much of the cost overrun is the seller responsible for?

A. Not enough information to calculate

B. $400

C. $6,000

D. $4,000

Answer: D. Sharing ratio is in Buyer/Seller (B/S) order. .40 x $10,000 =

$4,000

219

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220. The late finish for Activity D was 20 days, and the early finish is 21 days.

Based on this information you know:

A. Activity D will take 41 days to complete.

B. The project will definitely finish late.

C. Activity D is ahead of schedule by 1 day.

D. Activity D is late by 1 day.

Answer: D. Activity D is not only on the critical path, it is one day late. Late

Finish – Early Finish = Float. 20 – 21 = -1 (NOTE: Just because one activity

is late, does not necessarily mean the project will be late.)

220

221. You and key stakeholders are determining the scope for the project.

It’s important to have an accurate scope baseline. Which of the following

processes produces the scope baseline?

A. Create WBS

B. Plan Requirements Management

C. Define Scope

D. Collect Requirements

Answer: A B is close, but A is better. C produces the Project Scope

Statement. D collects/elicits requirements. All relate to the Scope Baseline.

221

222. You and your project management staff are performing product

analysis. What process are you performing?

A. Define Scope

B. Collect Requirements

C. Create WBS

D. Develop Project Charter

Answer: A The Project Scope Statement can be developed by reviewing the

Project Charter (high-level product information).

222

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223. You and your project management staff are determining calendar dates

for your project’s schedule. You are performing which of the following

processes?

A. Estimate Activity Durations

B. Develop Schedule

C. Sequence Activities

D. Estimate Resources

Answer: B A determines work periods, not calendar dates. C merely

sequences activities. D merely estimates what and how many resources will

be required.

223

224. You and your project management staff are determining how to

sequence activities. Which of the following dependency relationships is

most common and considered mandatory?

A. Start-to-finish

B. Start-to-start

C. Finish-to-finish

D. Finish-to-start

Answer: D All the other activity dependencies are performed concurrently.

224

225. You and your project management staff are determining the budget

required to complete the project. You have estimated the costs and

aggregated the costs to perform the project activities. When you examine

the Project Charter, you note the control account is less than what will be

needed to complete the project. This relates to:

A. Procurement estimating

B. Cost Control

C. Delphi technique

D. Funding limit reconciliation

Answer: D A is a made up term but would only be a subset of overall project

cost. B is not as good as D. C relates to anonymous information gathering.

225

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226. You are in the middle of a biomedical device project in Canada. A team

member informs you the project currently has a CPI of 1.3. Which of the

following should you do first?

A. Ask the team if they can work overtime for the foreseeable future.

B. Tell the Project Sponsor you will need to crash the project as soon as

possible.

C. Verify that the EV and PV that were used to calculate are correct.

D. Verify that the EV and AC that were used to calculate are correct.

Answer: D (EV/AC = CPI) If these numbers are correct (verify first), the

project is under budget. A Since you are likely under budget, this will

probably not be necessary. B is not needed—see A. C PV is not used to

calculate CPI.

226

227. You are in the middle of a large building project in Brazil. A team

member informs you that changes will need to be made soon. Which of

the following should you do first?

A. Recommend alternatives to the Change Control Board (CCB).

B. Ask for a detailed description of the change.

C. Follow your change control process.

D. Ensure you have sufficient contingency reserves.

Answer: C Follow your change control process, is typically always the best

course of action. The other options may all be part of this process.

227

228. You have been assigned to set up a call center in Panama, that will

service most of Central and South America. You and a Business Analyst

are assisting with developing a business case as an input to the Project

Charter. Which of the following does not relate to developing a Project

Charter?

A. Ensure success can be measured (e.g. SMART Objectives, Key

Performance Indicators (KPIs)).

B. Identify key stakeholders/groups, and record in the Stakeholder Register.

C. Developing a Stakeholder Management Plan.

D. Determine high-level goals/objectives.

Answer: C This process is performed in Planning, not Initiating.

228

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229. EV = 100, AC = 110, PV = 90. Based on this data, which of the

following is true?

A. You are over budget, but ahead of schedule.

B. You are under budget, but behind schedule.

C. Vendors may need to be hired to get the project back of schedule.

D. The project should be crashed as soon as possible.

Answer: A (EV / AC = CPI) .90 means you are only getting .90 cents for

every dollar invests (over budget). EV / PV = SPI 1.11 means you are 11%

ahead of schedule. So, you are over budget, and ahead of schedule right

now. Crashing the project would likely put it even more over budget.

229

230. You have been asked by your Project Sponsor where you have

documented the steps that will be taken during the course of the project

to make continuous improvements. Where is this information

documented?

A. Quality Improvement Plan.

B. Quality Management Plan.

C. Scope Improvement Plan.

D. Scope and Quality Benchmarking.

Answer: B. Along with quality metrics and quality checklists. A & C are

made up terms. Benchmarking is a tool/technique for analysis of scope and

quality.

230

231. You have been asked by your Project Sponsor to develop an adaptive

lifecycle for your project, that will only take about 2 weeks to complete.

Which of the following does not relate to an adaptive lifecycle?

A. Plan Do Check Act (PDCA)

B. Agile

C. Iterative and incremental lifecycles

D. CMMI

Answer: D. A relates to Total Quality Management, quality improvement,

Edwards Deming, iterative/incremental/adaptive lifecycles, Agile, and possibly

rolling wave/progressive elaboration. B relates to C. D looks at maturity level

of an organization. Note how A, B, C all relate to each other.

231

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232. Your Sponsor wants to understand why you want to include additional

money in your project budget to address the cost of conformance. Which

of the following relates to the cost of conformance?

A. Loss of business

B. Legal liabilities

C. Rework

D. Training

Answer: D. Upfront, preventative costs. A, B, & C all relate the cost of NON-

conformance (failure costs).

232

233. Which of the following relates to linking performance to rewards, that

may change over time?

A. Situational Theory

B. Expectancy Theory

C. Hygiene Theory

D. Theory Z

Answer: B. This relates to Victor Vroom’s Expectancy Theory. A relates to

Hersey/Blanchard (leaders, followers, situation). C relates to Herzberg

(hygiene factors, motivating agents). D relates to Ouichi’s theory that people

are more motivated/committed if they are promised lifelong employment.

233

234. Which of the following relates to “motivating agents”:

A. Need to achieve, affiliate, or have power

B. Hierarchy of Needs Theory

C. Frederick Herzberg’s Three Needs Theory

D. Frederick Herzberg’s Hygiene Theory

Answer: D. Hygiene factors and motivating agents. A is three needs theory.

B is Abraham Maslow’s theory. C is close, but not the name of the theory.

234

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235. All of the following tools can be used to brainstorm the source of

defects, except:

A. Ishikawa diagrams

B. Causal influence diagrams

C. Quality metrics

D. Nominal group technique

Answer: C. Quality metrics are not a brainstorming tool to determine causes

(sources) of defects, but are used to measure quality. A, B, & D are

brainstorming tools that can be tools used to brainstorm causes.

235

236. You have been assigned to a hazardous waste cleanup project that will

take eight months. Your company’s personnel, and the vendors that will

be needed have not received training on how to perform their duties

safely. Which is the best course of action to recommend to your Project

Sponsor?

A. Proceed without training, but tell all stakeholders to be careful while

handling the hazardous waste.

B. Tell all stakeholders that need training to pay for their own training.

C. As a cost of conformance, train all stakeholders that will be “in harm’s

way.”

D. Train the employees, but not the vendors.

Answer: C “Team training” is considered a cost of conformance. It is best to

train both affected parties in this instance, rather than risk legal cases, etc.

236

237. Which of the following best relates to observing/analyzing “feelings”?

A. Stakeholder engagement

B. Conflict resolution

C. Emotional intelligence (EI)

D. Communication model

Answer: C Emotional Intelligence (EI), sometimes called emotional quotient

(EQ), is the ability to recognize our own as well as other people’s emotions, to

discriminate between different feelings, and to use this information to guide

thinking/behavior. Having a high EI is considered to be good for leadership,

mental health, and better job performance.

. 237

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238. Conflicts have been surfacing frequently on your software development

project lately. You have determined you should not overlook them.

Which of the following relates to the best type of conflict management?

A. Compromising

B. Smoothing

C. Avoiding

D. Storming

Answer: A It’s the best answer, because joint problem solving is not listed. B

& C do not address the problem. D may be the team development stage that

includes conflict, but is not a technique for managing it.

.

238

239. You have just been assigned to build a large state-of-the-art cleanroom

for a large computer chip manufacturer. You need to ensure risk is

carefully managed over this two-year project. Which of the following

lifecycles would be most appropriate?

A. Agile

B. Predictive

C. Iterative

D. Rolling wave

Answer: B With predictive lifecycles, more time is spent upfront planning,

including risk management. The other choices relate more to

adaptive/change-driven lifecycles.

239

240. All of the following take place during the Monitoring and Controlling,

Process Group, except:

A. Formalized acceptance

B. Quality Assurance is performed

C. Changes are recommended to the Change Control Board

D. Risk audits/reassessment is performed

Answer: B Quality Assurance is performed during Executing. All the other

choices are performed during Monitoring and Control.

240

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241. You will require two, key contractors (SMEs) to execute your

landscaping project, and are negotiating now to determine their

availability. This is an example of:

A. Fait accompli

B. External stakeholders

C. Pre-assignment

D. Virtual team members

Answer: C These stakeholders will be necessary to begin. A is a negotiating

tactic a seller might use. B is wrong because they would actually be internal

project stakeholders. D is wrong because it has nothing to do with the need to

assign the team members.

241

242. You have included several quality control tools on your toll road project

including quality control charts. All of the following relate to a quality

control chart, except:

A. Specification and upper/lower control limits

B. Rule of seven and assignable cause

C. Mean

D. Sensitivity analysis

Answer: D Sensitivity analysis relates more to quantitative risk analysis. All

the other choices relate to a quality control chart.

242

243. You will need to spend a significant amount of time estimating

resources, duration, and cost on your project. Which of the following

estimates is most likely the least accurate:

A. Parametric estimating

B. Three-point estimating

C. Bottom-up estimating

D. Analogous

Answer: D Analogous is typically performed during Initiating and high-level

(Rough order of magnitude ROM). Note the Estimate Activity Resources,

Estimate Activity Duration, and Estimate Costs are performed during the

Planning Process Group. The level of accuracy for a ROM estimate

(Initiating) is -25% to +75%. The definitive estimate accuracy level (Planning)

is -5% to +10%.

243

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244. You will need to spend some time estimating resources, duration, and

cost on your project. Which of the following estimates may encourage

participation and reduce bias:

A. Parametric estimating

B. Three-point estimating

C. Bottom-up estimating

D. Delphi technique

Answer: D Anonymous (i.e. Delphi) estimating is typically performed to help

encourage participation.

244

245. You and your project management staff are developing the Human

Resource Management Plan. You are currently discussing how to

recognize and reward the project team. Which of the following is typically

the best approach:

A. Reward the project team at the end of project.

B. Reward only high-performing individuals at the key milestones.

C. This should be done at the employees regular performance reviews with

the Human Resources department.

D. Reward the team and high performing individuals regularly (e.g. key

milestones) over the course of the project.

Answer: D It’s best to keep everyone as motivated as possible throughout

the project lifecycle. A waits too long for recognition, and only focuses on the

team—not individuals.

245

246. Which of the following does not relate to Communications Management:

A. Virtual team considerations.

B. Non verbal communication and para-lingual ques.

C. Encoder, Medium, Communication Blockers, Decoder, Feedback.

D. Responsible, Accountable, Consult, Inform (RACI).

Answer: D This relates more to different levels of authority in the (

Responsibility Assignment Matrix (RAM). A may relate to technology, time

zones, culture, language. B 55% of communication is body language, and

Para-lingual queues relates to the pitch and tone of the voice. C relates to the

components of the communications model.

246

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247. You are developing a predictive lifecycle on your construction project in

Mexico to better manage risk. Process sequence is paramount. Which

processes are not listed in the proper sequence?

A. Estimate Resources, Estimate Activity Duration, Sequence Activities

B. Collect Requirements, Define Scope, Create WBS

C. Plan Cost Management, Estimate Costs, Develop Budget

D. Plan Human Resource Management, Plan Communications Management

Answer: A Estimating comes after sequencing activities. All the rest are in

the proper sequence.

247

248. You are currently helping senior management determine which project

to select. All of the following relate to project selection methods, except:

A. Affinity diagrams

B. Constrained optimization method

C. Benefit cost ratio

D. Monte Carlo Simulation/Modeling

Answer: A. It is more likely to see affinity diagrams mentioned as a quality

assurance tool/technique during the Executing Process Group. B relates to

using a computer for project selection, as does D. C is a benefit

measurement method that often relates to determining value on the exam.

248

249. You are currently closing down your project. Which is a helpful input for

closing down the project, and closing procurements.

A. Organizational Process Asset updates

B. Communication logs

C. Project Management Plan

D. Final change requests

Answer: C. The Project Management Plan is an input for both process

performed during Closing. A is always an output. B is a made up term. D

should have already been completed.

249

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250. You are performing quantitative risk analysis during Planning. Expected

monetary value analysis (EMV) (e.g. decision tree) provides the following

information; Project A has an EMV of $100,000, Project B has an EMV of

$75,000, Project C has an EMV of $100,500, and Project D has an EMV

of $90,000. You would most likely choose which project based on this

information.

A. Project B

B. Project A

C. Project D

D. Project C

Answer: D. With no other information available, just choose the highest EMV.

Note that answer “D” is Project “C.” Be careful!

250

251. You have to resolve a conflict that is beginning to plague you and one of

the members on your project team. The person you need to resolve the

conflict with is in the same city, but not in your building. The best way to

resolve the conflict is:

A. Notify the person’s boss via email, to see if all three of you can come to a

compromise.

B. Set up a phone conference with the person before the next meeting, to let

them know why you are concerned.

C. Bring up the issue at the next project status meeting, and allow the team

to help resolve the issue.

D. Set up a time to meet the person, and meet them in the cafeteria or break

room to chat about the issue(s).

Answer: D. Face-to-face, one-on-one, informal conflict resolution is always

best.

251

252. You are working with your project management staff on your risk

register. All of the following could relate to this process except:

A. Scales of probability and impact and the probability-impact matrix.

B. A list of qualified risks based on probability and impact.

C. Residual risks, and secondary risks.

D. Contingency strategies, and reserves.

Answer: A. This information would not likely appear in the risk register, but

the other choices would.

252

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253. Which of the following processes has “change requests” as an input:

A. Perform Quality Assurance.

B. Perform Integrated Change Control.

C. Change Control Management Planning.

D. Direct Project Work.

Answer: B. This is the only process that has “change request” has an input.

It would be an output for all the other choices. The change control board

(CCB) would review the recommendation during this process and

approve/reject/defer the recommendation.

253

254. You are determining how to address threats on your project. Which of

the following would be least applicable as a risk response strategy for

threats on your project?

A. Mitigate

B. Avoid

C. Transfer

D. Reveal

Answer: D. This is an opportunity response strategy. (For threats, ATMA.

Avoid, Transfer, Mitigate, Accept.)

254

255. All of the following relate to risk opportunities, except:

A. Share

B. Accept

C. Enhance

D. Secondary risk

Answer: D. These are risks that may need to be addressed after contingency

strategies have been taken. All the rest are opportunity response strategies.

(For opportunities, ESEA. Exploit, Share, Enhance, Accept.)

255

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256. You are in the process of selecting a contractor for your building project.

Which of the following is most important:

A. Ensuring the contract is in writing.

B. Ensuring the sellers can perform the work needed, and all possible

sellers should have the same likelihood for being selected.

C. Watching for collusion between sellers.

D. Ensuring the seller will be available when you will need them.

Answer: B. Capability for the work, fairness and objectivity are paramount

when selecting a seller. All the others choices are important too, but B is the

best answer. Capability is more important than availability.

256

257. You are asking your contract administrator to archive procurement

related information in the records management system. You are most

likely performing:

A. Plan Procurements and/or Conduct Procurements

B. Plan Procurements and/or Close Procurements

C. Plan Bidder Conferences and/or Close Procurements

D. Control Procurements and/or Close Procurements.

Answer: D. Both of these Procurement processes have “Records

Management System” listed as a tool/technique—and NO other processes do.

C “Plan bidder conferences” is just a “made up term.”

257

258. You are working with your seller and your contract administrator to

ensure both parties are meeting contractual obligations. You are most

likely performing which process:

A. Conduct Procurements

B. Change Control

C. Close Procurements

D. Control Procurements

Answer: D. The Control Procurements process is when this activity is done.

258

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259. During Planning, you decided to hire 10 contractors. Now, you are

having regular unresolved issues with one of them. What is the best

thing to do first?

A. Review the terms and conditions in their contract.

B. Let the contractor know they are in breach of contract by sending them a

letter of default.

C. Ask the contractor if they know of another vendor that could do the work

properly, because they appear to not be capable of completing the work

on time.

D. Wait to see if the contractor will perform better during the next phase.

Answer: A. “Look before you leap.” Hopefully, you have a termination clause.

The other options do not provide the information you will need to make an

informed decision.

259

260. You have been asked to calculate the “To Complete Performance Index”

(TCPI) based on the EAC. The BAC is 100,000, the EV is $120,00, the

EAC is 110,000, and the AC is $105,000. What is the TCPI?

A. -4

B. 4

C. .83

D. 5,000

Answer: A. The formula, when based on EAC, is (BAC – EV) / (EAC – AC)

-$20,000 / $5,000 = -4, which is good.

260

261. You have been asked to use weighted average estimates. Optimistic

estimate is 100, most likely estimate is 125, and pessimistic is 200.

Based on this information, which of the following is true for this situation?

A. You should use the triangular formula, 100 + 125 + 200 / 3 = 141.66 days

B. You should use Program Evaluation and Review Technique, by weighting

the most likely by a factor of 4. The formula is O + 4M + P / 3. This

means the calculation is 100 + 500 + 200 / 3 = 266.66 days.

C. You should use Program Evaluation and Review Technique, by weighting

the most likely by a factor of 4. The formula is O + 4M + P / 6. This

means the calculation is 100 + 500 + 200 / 6 = 133.33 days.

D. Pessimistic - Optimistic = 100 days.

Answer: C. This is the PERT formula for weighted average estimating. A is

not a weighted average, and is using the triangular estimate formula. B is not

the correct formula (divides by 3). D is not the correct formula.

261

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262. Your Project Sponsor has asked you to overlook some quality issues on

your “Bridge to Somewhere” project, and just move on to close out the

project. You should tell them which of the following, first?

A. You will be turning in your letter of resignation as soon as possible.

B. You will be sending an email to the CEO stating what you have been

asked to do.

C. You will adhere to their direction, as you don’t want to be insubordinate.

D. As a project management professional (PMP) you have agreed to adhere

to code of ethics put forth by the PMI.

Answer: D. You will have to see how the Project Sponsor responds to this,

and then take the proper actions. A may be a little too spontaneous. B is not

advised, and could make a lot of things much worse for you. C is not adhering

to the PMI code of ethics. This question relates to professional responsibility.

262

263. Which of the following is the most sought-after characteristics of a

leader to have?

A. Integrity and intelligence.

B. Integrity and trustworthiness.

C. Experience and intelligence.

D. Facilitation and communication skills.

Answer: B. Best answer. Trust and integrity are considered more important

than the other choices. This relates to professional responsibility.

263

264. You are reviewing some bids from sellers, when you notice that a close

family member wants to be considered for work on your project. You

should:

A. Keep this quiet until the contract has been signed.

B. Tell the family member you cannot accept their bid for the project.

C. Let management and/or other key stakeholders know, and ask them what

they want you to do.

D. Ask to be removed for the project.

Answer: C. It’s best to reveal these types of situation to management. This

relates to professional responsibility.

264

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265. Which of the following best relates to a portfolio:

A. A collection of projects, programs, sub-portfolios, and operations

B. Weak matrix organization, and the Project Management Office (PMO)

C. Balanced matrix organization, and the Project Expeditor

D. OPM3

Answer: A. This is the best answer as it is the definition. B Weak and

Balanced Matrix organizations likely don’t have portfolio management. C

Project Expeditors are essentially administrative assistants to the Project

Manager. D OPM3 (and CMMI) may also relate to the Project Management

Office (PMO), but they are used to rank the process maturity level of an

organization or department.

265

266. Your WBS has just been drafted for your 6 month, $200,000 commercial

construction project. Some quality issues and weather-related risks will need

further research, but your sponsor has asked for a responsibility assignment

matrix. Which of the following processes should be performed next.

A. Gather Requirements

B. Estimate Activity Resources

C. Sequence Activities

D. Define Activities

Answer: D. Work should be further decomposed into an activity list, based on

milestones, and key events listed in the Scope Statement, and the WBS.

NOTE: If you got this one wrong, you need to study the PMM Exam

Reference Sheet more.

266

267. You are called into your sponsor’s office to explain your evaluation

regarding a variance you documented in your weekly status report. Which

process group does this reflect.

A. Earned Value Analysis

B. Monitoring and Controlling

C. Executing

D. Integrated Change Control

Answer: B. Only B and C represent “Process Groups.” The evaluation for

variance is performed during Monitoring and Controlling.

267

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268. Your boss has asked you to help them decide which project would most

likely benefit the company, but all your projects must comply with six sigma

quality requirements. This activity might encompass all of the following,

except:

A. The Rule of Seven

B. Constrained Optimization (e.g. Monte Carlo Simulation)

C. Benefit Measurement using Net Present Value or Internal Rate of Return

D. Opportunity Cost or Sunk Cost

Answer: A. The rule of seven relates to a quality control chart. All the rest

relate to “project selection methods,” which is what you are actually doing, as

you are in the Initiating Process Group.

268

269. After two months of research, your business case is nearly complete.

Which of the following process are you most likely ready to perform.

A. Initiating

B. Develop Project Management Plan

C. Develop Project Charter

D. Identify Stakeholders

Answer: C. The business case is an input to the Develop Project Charter

Process, which is performed during Initiating. A is a Process Group. B is

done during Planning. D is done a little later during Initiating.

269

270. In the middle of your project, you determine several changes have been

made by a several stakeholders. You have asked each of these stakeholders

for a detailed description of the changes they have implemented. This most

likely relates to:

A. Lack of contingency and/or fallback plans

B. Lack of a Stakeholder Register and/or Risk Register

C. Lack of a WBS and/or Activity List

D. Lack of a formal change control system

Answer: D. Lack of a formal change control system. There is nothing in the

situation to infer the other items do not exist.

270

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271. Everything has been going very well on your project, when suddenly the

customer requests a major change. What should you do first?

A. Create a formal change request

B. Inform your Sponsor

C. Update the Risk Register

D. Call an emergency meeting to inform all stakeholders of the impact of the

change.

Answer: A. Creating a formal change request, should be the first step in the

change control process. Until you have the change request, performing the

others would be premature.

271

272. Although your customer can be “high-maintenance” at times, they have

asked for very few changes over the past 8 months. You’ve been able to

remain ahead of schedule and under budget to this point in the project. Since

you have some extra time and money, the customer asks for one last “small

change.” What should you do?

A. Get permission from the Sponsor and/or the Change Control Board

B. Perform assumptions analysis to determine the overall risk

C. Analyze the impact of the change on other project constraints

D. Since the change does not impact the budget and you have extra time,

implement the change

Answer: C. This relates to best to balancing the tradeoffs of resources,

scope, schedule, cost, quality, and risk.

272

273. You will be using multi-level programming to select your next project.

Which of the following does this relate to?

A. Earned Value Analysis

B. Benefit Measurement Method

C. S-Curve Simulation

D. Constrained Optimization Method

Answer: D. Any project selection technique with the word “programming” (or

simulation/modeling) in it, relates to the Constrained Optimization Method. A

Earned Value Analysis is a technique for performance measurement, and is

performed during Monitoring and Controlling.

273

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274. You will using the benefit measurement method to select your next

project. This relates to all of the following, except:

A. Present Value (PV), Net Present Value (NPV), Internal Rate of Return

(IRR)

B. Payback period, opportunity cost, sunk cost

C. Law of diminishing returns, depreciation, Expected Monetary Value (EMV)

D. Monte Carlo Simulation (S-curve report)

Answer: D. Any project selection technique with the word “simulation” in it,

relates to Constrained Optimization Method, and requires a computer. All

other choices relate to Benefit Measurement Methods.

274

275. Things have gone well on your first software development project, and

you think you are ready to begin closeout. What should be done before

moving to the “Close Project or Phase” Process Group?

A. Storing final lessons learned information into a PMIS

B. Verifying and validating deliverables (i.e. Formalized acceptance)

C. Product acceptance from the customer, and procurement closure

activities with the vendor

D. Project acceptance from the project sponsor, and releasing the resources

Answer: B. Verifying and validating deliverables is performed during

Monitoring and Controlling (Quality Control and Validate Scope Processes).

Note that “accepted deliverables” is an input to the Close Project or Phase

process.

275

276. You are in the midst of collecting requirements. You might use all of the

following, except:

A. Brainstorming and/or nominal group technique

B. Decompose the work into more manageable components

C. Mind mapping and/or focus groups

D. Affinity diagrams, benchmarking, and/or context diagrams

Answer: B. Decompose the work occurs later during the Create WBS

process. A, C, and D relate to tools and techniques for the Collect

Requirements process, but note how just knowing the sequence helps here.

276

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277. Which of the following would best benefit from the “Create WBS

process”?

A. Stakeholders

B. Project Team

C. Customer

D. Project Manager

Answer: A. Note how this is one of the those, “all of the above” type

answers. It includes the others.

277

278. Your Sponsor wants you to “cut the red tape,” and get on with project

execution. You are explaining the benefits of creating a WBS. A WBS would

best relate to which of the following benefits?

A. Resource assignments and information related to functional managers

B. Calendar dates

C. Quality benchmarking, and risk responses

D. Team building and communicating with the customer, as well as other

stakeholders

Answer: D. Communication and team building is the best answer. The

WBS is a key team building AND communication tool. The WBS does not

directly provide the information for A, B, or C.

278

279. When is the best time to Validate Scope?

A. Throughout the Planning Process Group

B. During Executing

C. At the end of a phase

D. At project closeout

Answer: C. At the end of a phase, often relates to a “check point.” This

typically relates to Monitoring and Controlling.

279

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280. You have just accepted all the deliverables and addressed all items in

the issue log. But now, the customer is asking for one more change. Which

of the following is most appropriate to do first at this late stage in the project

life cycle?

A. Since you are now in closing, it is appropriate to recommend a follow-on

project with the Project Sponsor

B. Ask for a description of the change from the customer

C. Meet with the project team to determine whether the change can still be

made without affecting the schedule and/or the budget

D. Explain that after the deliverables have been accepted, changes cannot

be made

Answer: B. Ask the customer for a description of the change is the best

answer… Always “look before you leap.” Follow your change control

process, even during Closing.

280

281. You are having difficulty decomposing the work. What is the most likely

reason?

A. Improper prioritization (e.g. MoSCoW)

B. A vague Project Scope Statement

C. Too much detailed information to sort through

D. Work package sizing has increased risk of creating an accurate WBS

Answer: B. Ambiguous wording of the Project Scope Statement. Knowing

the sequence is key here.

281

282. You have asked your business analyst to do the product analysis. You

recommend getting this information prior to creating a WBS. Which of the

following relates best to this?

A. Gaining a more complete description of the product with the customer

B. Using the Requirements Traceability Matrix

C. Developing the business requirements

D. This information would most likely be listed in the WBS Dictionary

Answer: A. This would be done to better draft the project scope statement ,

prior to the other options. Again, sequence matters!

282

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283. You are using project management software to monitor your software

development project. There is no lag time on the critical path. However, you

have just realized that a key activity had a late finish day of 12, and an early

finish day of 14. Based on this information, which of the following can be

currently said of the activity.

A. It’s behind schedule by 2 days

B. It’s part of an incomplete 3-point estimate

C. It’s behind schedule by 2 days, and thus, over budget

D. The project will end two days late

Answer: A. Because the activity has negative float/slack, it must be behind

schedule. (Late Finish – Early Finish = Float). We don’t know enough to tell

whether the project will be late, or over budget, at this point. Also note, it does

not say whether the “key activity” is on the critical path, or near critical path.

283

284. Quality Assurance relates most to which of the following:

A. Continual process improvement

B. Verified deliverables

C. Formalized acceptance

D. Earned Value Analysis

Answer: A. Continual process improvement relates more to Quality

Assurance, which is performed during Executing.

284

285. You are determining the scope of your software project with the

applicable stakeholders, who are more familiar with Scrum. They refer to the

customer as the “Product Owner.” You are fine with this rename, as long as

you get the correct requirements. In this context, documenting features and

functions best relates to:

A. Creating a user story

B. Developing a requirements traceability matrix

C. Perform what-if-analysis

D. Communication tools for communicating progress to the developers

Answer: A. “User = Customer.” Creating a “user story” is essentially

gathering customer-specific information for what the product is, and how the

product will function. Think of it as a work package, that will be further

decomposed.

285

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286. You’ve been hired as a PMO consultant to audit some projects. You

have thought favorably of one of their Project Managers in particular, but they

often struggle with bringing their projects in on budget. When you begin the

audit, you notice that she has hired a relative as a sub-contractor. Some

expenses appear abnormally high. You should:

A. Inform the director of the PMO of your findings.

B. Tell the director of the PMO that you have a conflict of interest and resign

from the project.

C. Confront the PM and see what he has to say for himself.

D. Report your findings to PMI.

Answer: A. This is the best answer AFTER you have done the proper

investigation to report. Let the PMO take the appropriate action after you

present your findings… And as always, DO THE RIGHT THING!

286

287. You have been assigned to manage a project for a “difficult customer”

that you have worked with in the past. You thought their decisions were

rash, and you didn't feel respected professionally. Your manager still thinks

you're the best choice for this contract, even though there are other

opportunities in the portfolio. What should you do?

A. Ask your manager to move you to another customer.

B. Manage the project.

C. Resign from the company.

D. Reveal the “dark side” of the customer to your Sponsor, as issues

surface.

Answer: B. Projects may have “difficult” stakeholders that can cause conflict.

You have to deal with conflicts—it goes with the job. If your manager wants

you to do your job…DO YOUR JOB!

287

288. Your brother is preparing for the PMP exam, which you have just

passed. He asks you to share some of the questions from the exam with

him. What should you do?

A. Coach and mentor him with whatever questions you can remember form

your exam.

B. Explain you cannot cooperate with unethical behavior.

C. Direct him to online resources (e.g. pmi.org) with sample questions and

explain that exam questions vary per exam applicant, and are

confidential.

D. Document and report him to PMI.

Answer: B. PMI wants everyone to “personally” earn their certifications. You

don’t need to be accusatory or rude, but ensure that you do not give anyone

an unfair advantage. NOTE: You could lose your certification status for

providing such detailed information regarding PMI certification exams.

288

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289. You are delivering equipment for road construction in Mexico. There

have been some delays in transit, and the project is now behind schedule.

The equipment is waiting in customs for clearance. A government official

says he can speed up the process, saving several weeks in your schedule, by

paying a $500 “rush fee." What should you do?

A. It’s a bribe. Do not pay the fee.

B. Pay the fee, and document the payment in your cost management plan.

C. Have a meeting and document the discussion.

D. Ask an embassy official for guidance.

Answer: B. In many parts of the world, this is just how things work. (Even in

the U.S. sometimes .) It’s kind of like a “When in Rome” situation. Note that

it says they are a “government official,” not some private, covert, “coyote-type”

person. But, it’s also good to keep things visible, whenever possible. Note

that having a meeting (and documenting), accomplishes almost nothing. 289

290. One of your team members has recently been coming late to project

meetings. He's an important contributor, and you consider him a friend. Last

week, you smelled alcohol on his breath. He showed up late again today.

After the meeting, you ask him to stay behind to discuss the situation. When

it's just the two of you in the room, you clearly can smell alcohol again. What

should you do?

A. Terminate him.

B. Report him to HR.

C. Ask him why his behavior has changed.

D. Tell him to get into a recovery program or else.

Answer: C. In most cases, you do not have formal authority to terminate

people. It’s usually best to start slow, by just letting them know that you have

observed different behavior, and show “concern.” Give them a chance to

explain. No need to “go postal.” Or for them to go postal :-0)

290

291. A PMP in your local PMI chapter has been convicted of embezzling

funds from their employer. Since the amount was less than $100,000, he was

sentenced to restitution and 5 years probation. He has opted to move to get

a fresh start, at a new company. You should:

A. Tell him to give up his PMP certification voluntarily.

B. Wait to see which new company they go to, and then warn their local PMI

chapter.

C. Nothing.

D. Report the conviction and situation to PMI.

Answer: D. Note this is a “legal issue.” In this case, PMI would investigate,

and if true, revoke their PMP status. The PMI headquarters in Pennsylvania,

not the PMI local chapter, would handle this situation

291

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292. You are performing a project audit, when you notice there is an

additional $3,500 charge. You were told it was essentially, a “finder’s fee,”

that will go back to the sales department. Your organization’s VP has already

signed off on the charge. You should:

A. Inform the customer of the added expense.

B. Take the issue to the company president for their final approval.

C. Nothing.

D. Ask the HR department if this is “ethical.”

Answer: C. The VP has already approved it. Document as applicable, and

move on. For the exam, generally once someone that is in a senior

management position approves something, you just need to follow orders…

Unless, you deem it to be unlawful or unethical as far as breaching

organizational policy, etc. In this case, you can assume that the VP is aware

of the charge, as they have signed off on it. (Going over a VPs head, may not

be good for your career .) 292

293. You have just been contracted to manage a project for your new job.

You have a friend at your previous employer who hopes to come and work for

you again. He has just sent you an extensive customer file to your personal

email. This data could provide very useful information to your new sales

department, and could net a lot of business revenue. You should:

A. Delete the file and do nothing else.

B. Consult with your new company's legal department.

C. Send his name to a recruiter at the new company since he is a good

employee as long as he's treated fairly.

D. Call the H.R. Department of the previous company and alert them to the

situation.

Answer: B. This is something that may be serious, and you don’t want to

cover up, deceive, or take anything into your own hands. In this case, it’s best

to let someone in the legal department know ASAP, and let them advise you

as to the appropriate action. 293

294. A former boss you liked working for, is looking for new opportunities for

the new consulting agency he has just started. His skills are a great match

for the project you have started to manage for the county. However, county

guidelines dictate that all contracts must be awarded through a vetting

process. This process is based on price, experience, and performance.

However, since his consulting firm is new, it doesn't meet the county's

preferred number of years of experience. What should you do?

A. Ask for a waiver, since you know he has great skills/experience.

B. Let him know that you can't show him any favoritism, and not to bother

submitting a proposal.

C. Follow the county's guidelines and eliminate him as a prospective vendor.

D. Suggest that he go through the RFP process and complete the

application.

Answer: D. This takes you off the hook, by merely stating that you all “have

to follow the rules.” Who knows, if there are no other qualified applicants,

management may have to make an exception—but that’s not your call. 294

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295. You have miscalculated a final cost change amount for your project,

undercharging the customer nearly $8,000. The project was worth more than

$900,000, so this shortage could be easily absorbed by your company. The

project was slightly late, but the customer (not happy) had signed a change

order for the late delivery. Now, you believe this customer will no longer do

business with your company in the future. You should:

A. Provide the customer a revised change invoice amount by registered mail,

apologizing for the miscalculation.

B. Ignore the shortage and let the project absorb it.

C. Modify the charge to reflect the elimination of the $10,000.

D. Document the shortage, in the final lessons learned.

Answer: A. Honesty (even if it could hurt) is the best policy. Keep things

“above the table,” as much as possible. Note that by sending it registered

mail, they have to sign for it. Remember that analysis and communication are

very important during times of change control. 295

296. Which of the following is not a formula for Estimate At Completion

(EAC)?

A. BAC – EV / BAC -AC

B. BAC / CPI

C. AC + (BAC – EV)

D. AC + (BAC –EV)

SPI x CPI

Answer: A. This is a formula for TCPI.

296

297. Which of the following is not a formula for Earned Value Management?

A. N = n (n-1) / 2

B. CV = EV - AC

C. SV = EV - PV

D. SPI = EV / PV and CPI = EV / AC

Answer: A. This is a formula for determining the number of communication

channels. The other choices relate to the “big four” EMV formulas.

297

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298. Your project has an SPI of .85. What does this mean?

A. You are 85% done with the project

B. You are only getting 85 cents on the dollar

C. You are ahead of schedule

D. You are only progressing at 85% of the original planned rate

Answer: D. Note this is schedule performance index.

298

299. Which of the following relate to being ahead of schedule, but over

budget?

A. SPI = 1 and CPI = .9

B. ETC = $500,000

C. CV = 0 and SV = -$1000

D. SPI = 1.2 & CPI = .9

Answer: D. SPI must be greater than 1, and the CPI must be less than

one to be correct. Note A, means on schedule, but not ahead of schedule.

B is a bogus answer. Variances that are negative are behind, so C is

incorrect.

299

300. Which of the following is incorrect?

A. A CV or SV that is negative means that you are over budget, or behind

schedule respectively

B. An SPI greater than one means you are ahead of schedule

C. A TCPI less than one is bad.

D. A CPI less than one means you are over budget

Answer: C. A TCPI that is less than 1 is good. All the rest are true

statements regarding the results of the formulas.

300