55 copyright © 2007, oracle. all rights reserved. module 55: siebel resources siebel 8.0 essentials
TRANSCRIPT
55Copyright © 2007, Oracle. All rights reserved.
Module 55: Siebel Resources
Siebel 8.0 Essentials
2 of 17Copyright © 2007, Oracle. All rights reserved.
Module Objectives
After completing this module you will be able to: Locate and use the resources available from both Siebel and
Accenture
Why you need to know: Enables you to effectively and efficiently use tools provided for the
Siebel Application
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Help Resources Provided by Oracle
Siebel Application & Tools Siebel Bookshelf Oracle Website
Oracle University Oracle SupportWeb
Technical Account Manager Oracle Expert Services
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Siebel Resources
Siebel Vanilla Application & Tools Available at your client site
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Siebel Resources
Siebel Bookshelf http://www.oracle.com/technology/documentation/siebel.html
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Siebel Resources
• Oracle University: (//education.oracle.com)
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Siebel Resources
Oracle’s Website for Siebel information: (//metalink3.oracle.com) Siebel SupportWeb
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Siebel Resources
Oracle Technical Account Manager (TAM) Oracle Global Services
Expert Services Professional Services
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Help Resources provided by Accenture
Siebel Practice Home Page Siebel Methods Siebel Estimator myLearning Team Members
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Accenture Resources
Siebel Key Offerings
Siebel Assets & Tools
Provides processes, deliverables, job aids & templates created by Siebel subject matter experts.
Siebel Practice Home Page (//kx.accenture.com/Products/Pages/CRM-1269.aspx)
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Accenture Resources
Siebel Knowledge Exchange (//kx.accenture.com/Products/Pages/CRM-1269.aspx)
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Accenture Resources
Siebel Methods Provides processes, deliverables, job aids & templates created by Siebel
subject matter experts.
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Accenture Resources
Siebel Methods KX’s site for Siebel Methods
(//kx.accenture.com/Products/Pages/SiebelMethods.aspx)
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Accenture Resources
Siebel Estimators Two models for estimating Siebel projects: a Siebel bottom-up
estimating model (below) and a Siebel top-down estimating model
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Accenture Resources
myLearning Siebel Courses & Seminars
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Accenture Resources
Team Members Work with your team members
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Summary
This module showed you how to: Locate and use resources provided by Siebel and Accenture