© 2017 TM Forum | 1

5G is around the corner:

evolution or revolution for

network operations

Dr. Jarno Niemelä

Technical Lead

Elisa

Sami Pohjonen

Head of PLM &

Strategy

Nokia

© 2017 TM Forum | 2

The time to get

ready for 5G &

connected world

is now

© 2017 TM Forum | 3

Today

One size fits all

▪ Batch based data collection

▪ Long term network analytics

▪ Actions through manual or rule-based

semi- automated systems

▪ Trust to the competences and systems

bring the end-to-end view, based on

historical data

Learning from the past - Address the unknown

- Anticipate the future

5G/IoT era

Variety of new business needs

▪ Agility needed to address variety of needs

from different verticals

▪ Real-time automation with analytics and

machine learning

▪ Predictive operations

▪ Programmable workflows and automated

actions

The way operators run operations will require major transformation

© 2017 TM Forum | 4

5G and IoT bring new opportunities

Programmable

Automation

Analytics via

machine

learning

Cloud architecture

& Hybrid networks

And new direction for the network management

DevOps

Web/mash-up

based

applications

Stream

processing of

information

Sharing data5G and Network

Slicing

Inbuilt

Security

© 2017 TM Forum | 5

Stream processing – focus on accuracy and latency

30 min 15 min 5 min

stream processing

© 2017 TM Forum | 6

Comprehensive Elisa

Service Management

© 2017 TM Forum | 7

Elisa automation development

Automation development due to

• High mobile data usage

• Quality expectations from customers

• Limited resources

• Preparing for the future

Ever since NOC automation in 2010,

automation development has focused to

more challenging tasks

• Radio access network planning and site integration

• RAN operations automation

• Preventive RAN and core network FM

• Elisa self-organizing networks (SON)

7

© 2017 TM Forum | 8

0%

10%

20%

30%

40%

50%

0

5000

10000

15000

20000

25000

Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1

Auto-actions Share of manual ticket handling

2014 2015

Automated closed-

loop processes

Rule-based KPI logic,

auto-detection, blocking

Automated RAN operation in Elisa

2016

Weekly voice drop call rate

0

0,1

0,2

0,3

0,4

0,5

0,6

0,7

0,8

0,9

1

Dro

p r

ate

[%

]

2011 2012 2013 2014 2015 2016 2017

© 2017 TM Forum | 9

Elisa’s incidents decreased significantly

Focus on

QUALITY

0%

25%

50%

75%

100%

0%

25%

50%

75%

100%

2011 2012 2013 2014 2015 2016 2017estimate

Incidents Preventive measures

9

© 2017 TM Forum | 10

First to market, agility and programmability

5G

Intelligent

Operations

Center