6 - cervenyj_23 tocpa_usa_21-22 march 2016

8/18/2019 6 - Cervenyj_23 Tocpa_usa_21-22 March 2016

1/15

23rd International Conference of the

TOC Practitioners Alliance - TOCPA

www.tocpractice.com 21-22 March, 201, Tennessee, !"A

Stealth Uses of TOC Thinking

and Tools in Companies and

Academia

Janice F Cerveny, Ph.D. ([email protected])

Florida Atlantic University, Boca Raton, FL

USA

March, 2016


2/15

23rd International Conference of the TOC Practitioners Alliance - TOCPAwww.tocpractice.com

Your logo

Janice F. Cerveny

Janice F. Cerveny is currently on the faculty of Florida Atlantic

University’s College of Business in Boca Raton, Florida. She teaches

undergraduate and MBA courses in uality and o!erations

"anage"ent, !ro#ect "anage"ent and strategic !lanning. Shereceived her B.S. in $cono"ics fro" the University of %e&as at Austin

and her "aster’s and 'h.(. )School of Manage"ent* degrees fro" the

State University of +e Yor- at Buffalo.

She initially or-ed !ri"arily in the lood an-ing and health care

industries ut no consults and trains "any diverse organi/ations in the

identification and o!ti"i/ation of syste" constraints 0 and

i"!le"entations of %heory of Constraints0ased a!!lications of (ru"0

Buffer0Ro!e )(BR* to i"!rove o!erations, Continuous Re!lenish"ent

)CR* for distriution1logistics and Critical Chain 'ro#ect Manage"ent

)CC'M* for !ro#ect environ"ents. She is a "e"er of the (ecision

Sciences 2nstitute )(S2* and the %heory of Constraints 2nternational

Certification 3rgani/ation )%3C2C3*. 'ast clients include Sie"ens, +CC2,

%yco and the 4eteran’s Ad"inistration in 5ashington, (.C. 6er "ost

recent initiative is a "ulti0year1"ulti0!hase set of Advanced 7eadershi!

(evelo!"ent 5or-sho!s for 3ffice (e!ot.

[email protected] College of BusinessDept. of Mgt. Programs777 Glades Rd.Boca Raton, FL 33431

561-297-0052


3/15


Your logo

• Realities and Challenges in acade"ia

and industry

• Stealth Uses of %3C

8. College of Business

9. Medgar $vers College

:. 3ffice (e!ot• 3servations

Plan of Attack


4/15


Your logo

Realities and Challenges

5ith )es!ecially large* cor!orations

• ;Root cause< li! service

• %he ;%62S is hat e need< syndro"e

• 7et’s run it y=


5/15


Your logo

Realities and Challenges

5ith acade"ic institutions

• MASS24$ silos

• >lacial0scale inertia

• = reinforced y its "etrics


6/15


Your logoA typical!" College of #$siness

So"eti"es, you CA++3% do hat S63U7(

e done ... %he sco!e of hat S63U7( eaddressed "assively e&ceeds your area of

res!onsiility and control?“Janice, why do you care?...”

• Ra!un/el revisited=

• Jonah’s Jonah or-


7/15



Stealth uses of %3C

• ;3!erations Manage"ent< class? 62($

the fact that you’re teaching %3C

• Revolutioni/e ;>loal Strategy<

• >o eyond S53%


8/15



So"e oservations and results

• Fro" students=

• Fro" co"!anies


9/15


Your logoA University S$pport Services %

ST&' Fac$lty

Medgar $vers College

So"eti"es, you have a 73% of things you CA+ do

that ould hel!... But the sco!e is eyond hat

you S63U7( deliver.• S%$M faculty? 2"!rove teaching and course design

• Counselors and Advise"ent? 2ncreasing

collaoration and addressing conflicts eteen

units


10/15


Your logoA University S$pport Services

% ST&' Fac$lty

Stealth uses of %3C

• >ive the" only hat they need @ and call it

so"ething fa"iliar

• 5or- on -ey !role"s and issues that "atterto the" @ and hel! the" not have to reinvent

the heel

• %he reference an-

• Co""unication !rocess role !lay


11/15


Your logoA University S$pport Services

% ST&' Fac$lty

So"e results

• Fro" advisers

•

Fro" FY' and S%$M faculty• For the units


12/15


Your logo

A large company

3ffice (e!ot

So"eti"es, the !ur!ose for hich you arehired is not hat the client needs...

• %$772+> the" so is not s"art and li-ely futile

)see Slide *

• Sil- !urse out of a So’s $ar=


13/15


Your logo

A large company

Stealth uses of %3C

• Syste"s thin-ing? lin-s in the chain an

integrated "a! of the U($s

• Use the tools to uild the case

• 7et the results uild the case too


14/15


Your logo

A large company

Results

•

•


15/15


Your logo

($estions)Comments)Advice!

6 - cervenyj_23 tocpa_usa_21-22 march 2016

Documents