6 challenges on the future reputation & trust

20
Challenges of the future of Reputation @JC2GO Juan Cartagena

Upload: crowdsourcing-week

Post on 17-Jul-2015

94 views

Category:

Business


1 download

TRANSCRIPT

Challenges of the future of Reputation

@JC2GO

Juan Cartagena

WHAT IS REPUTATION?

Reputation in the past@JC2GO@JC2GO

Close Network

@JC2GO

Open Network

@JC2GO

Open Networks: Reputable Third Parties

@JC2GO

Close Network Open Network

Reputation: Efficient mechanism of social control

@JC2GO

Endorsement

Previous History

Business RepetitionThe Unknown.

Brand extension from

the institution

The good stuff

Insurance Relationships

@JC2GO

Hello, Sharing Economy…

@JC2GO

Asset at Risk

Personalinteraction

buying selling2nd hand

care takersBabysitters

Sharing a ride

Pet home-sitting

Sell homes / cars

Gardener Online dating

rent camera rent car, rent money

Rent House

Exchange cardsor video games. Returns required.

Group Meetups

Importance of Reputation@JC2GO

Ann

Beth

$11

$9

Sharing my car from Paris to Brussels

Sharing my car from Paris to Brussels

Carol $15

Sharing my car from Paris to Brussels

Ann

Beth

$3,000

$1,500

Recent Grad Heart Surgeon

Carol $20,000

Recent Grad Heart Surgeon

Recent Grad Heart Surgeon

REPUTATION = RISK PREMIUM

Sharing cars

From quasi-static communities to ephemeral liquid networks.

Petsitting

@JC2GO

Big Sociological Change

The Network of Trust:@JC2GO

The benefits of the Network of Trust

- Vulnerability of a person Solidity of a network

7 Challenges for the next 10 years

Who owns your reputation?

Right to forget and delete?

The value of negative reputation is high.

Algorithms deciding

Ethical

Criminals who trust each other

People left out - Offline to Online reputation

Rating the rater

Technical