6 performance level criteria.pdf

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Revision G of 3 28/06/2011

COMPREHENSIVE ASSET MANAGEMENT PLAN

TASK SHEET

PERFORMANCE LEVEL CRITERIA

APPLICATION AND PURPOSE

Reference

Performance measurement is fundamental principal of management. The measurement

of performance is important because it identifies performance gaps between current and

desired performance and provides indication of progress towards closing gaps. Carefully

selected Key Performance Indicators (KPI’s) identify precisely where to take action to

improve performance.

For IWK, performance Level Criteria should be used to ensure equipment performance

meets required targets and to ensure maintenance / inspection and repair activities are

carried out in a timely and cost effective manner. Also, performance level criteria can help

illustrate the contribution of (normally hidden) asset management activities to the businessbottom line.

3.8.2

IWK CURRENT PRACTICE

Reference

The current performance criteria against which IWK assets are evaluated are mainly high-

level business driven KPI's which have little measure on asset management activities.

These existing KPI's, such as Customer Complaints, are reviewed and updated on a

periodic basis.

IFS as an asset management system struggles to provide the required background data in

an easily usable format to enable the calculation of Performance Measures. This is due to

the inherent IFS system operational capabilities, as well as basic IT problems causing

users to "shy" away from the system.

IWK have requested guidance in what other organisations measure as Asset

Management KPI's.

4.6

IWK RECOMMENDED PRACTICE

Reference

IWK to supplement the existing business KPI's with lower level asset management KPI's

as detailed in Section 3.8.2. A list of "typical" Asset Management KPI's is included belowin "Additional/Support Notes".

3.8.2

IWK to develop a hierarchy of Asset Management related KPI's using the brainstorming

approach, with guidance to typical AM KPI's as outlined in the table presented in Section

3.8.2. These would need to be developed in line with Figure 3-30 in the CAMP Manual.

5.6

IWK to delegate the Asset Management KPI's to the Asset Management team and have

them responsible for delivery and continuous improvement of asset management

performance.

5.6




DATA REQUIREMENTS

Currently Recordedby IWK?Item Description Required Quality Level

Y / N Quality

Will vary with KPI selected. Refer to the CAMP Manual, Section 3.8.2. for the details of key Asset

Management KPI data requirements and calculation formulae.

RELATED SECTIONS IN CAMP

Reference

Data Needs 3.1.4

ITC REQUIREMENTS

The various data requirements are detailed in the CAMP Manual as per the section above, IFS should be

capable of supplying this data; and, if configured correctly should be able to provide these KPIsautomatically on-demand.

CURRENT ITC CAPABILITIES

Currently IFS struggles to provide the required data, although it is recorded, due to system speed during

searches and current IFS configuration. KPI's need to be manually calculated as IFS has not been

configured to do this.

IWK ACTION PLAN

Timeframe Reference

IWK to determine the required KPI's related to their specific goals in

asset management. Refer to Additional Support Notes (below) as well

as referring to CAMP Manual Section 3.8.2.

Mid-term 5.6

IWK to define the required format, formula and support data for each

KPI identified above for consistency of reporting across a range of

assets.

Examples of the typical Asset Management KPI's required data and

formulae are included in the CAMP Manual Section 3.8.2.

KPI reporting formats can be found as an Appendix to the CAMP

Manual.

Mid-term 5.6

IWK to consider linking KPI's with personnel for future performance

management.

Long-term 5.6

IWK TRAINING REQUIREMENTS

IWK CAMP Manual Overview Training




INITIAL ‘CHAMPION’ ACTIVITIES

Reference

Develop IWK Asset Management Performance Criteria Document. 3.8.2

Develop a list of "nice to have" KPI's for discussion amongst IWK Asset Management

team.

3.8.2

Develop a KPI 'standard" format form / procedure for consistency of development and roll-

out activities.

5.6

ADDITIONAL/SUPPORT NOTES

[1] Typical Asset Management KPI's are divided into the following sub-sections:

Stakes In The Ground (SITG) - Reliability (of plant), Availability (of plant), Nett Present Value, Return on

Investment, HSE Compliance Requirements.

KPI's - Maintenance Costs (by plant, by unit, by discipline as required by owner), Quality Compliance, No of

Equipment Breakdowns, Cost of Unreliability (loss revenue)

PI's - PM Compliance, Work Order Backlog, Schedule Compliance, Cost of Outside Services, Availability of

Spares, Emergency Work.

Others and lower level supporting indicators are detailed in the CAMP Manual.

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